Help Desk

Help Desk User: gsna

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    • Solved Closed
      Hide QR code IF a certain category

      Posted by: gsna
      Most Recent by: Cliff on 2018/10/09 at 12:20pm in: Event Tickets Plus

      Hi, I know how to disable the QR code from all ticket emails; however I need to just hide it if the events that have been purchased are within a particular category (Online Events). Can you help me hide it in the emails IF the product category is Online Event…

    • 8
    • 10/9/18
    • Solved Closed
      Event Price in RSS feed

      Posted by: gsna
      Most Recent by: Ratings Droid on 2018/09/28 at 9:35am in: Event Tickets Plus

      Hi there, We have Event Tickets Pro and Calendar Pro (and pretty much all of your other paid plugins). I am currently setting up an RSS to Email Campaign in MailChimp. I have been able to bring in the titles, excerpts and events dates – but wondering if…

    • 4
    • 9/28/18
    • Solved Closed
      Show number of Tickets Sold?

      Posted by: gsna
      Most Recent by: Ratings Droid on 2018/09/28 at 9:35am in: Event Tickets Plus

      Hi, I am wondering if we can somehow the number of tickets sold/RSVPs for an event? I am happy to add code for this somewhere. I know there is a way to show the names of attendees – however we wouldn’t want peoples names being public to everyone v…

    • 4
    • 9/28/18
    • Solved Closed
      Integration with GoToTraining

      Posted by: gsna
      Most Recent by: Courtney on 2018/09/17 at 11:48am in: Event Tickets Plus

      Hi there, I would like to sell tickets to our GoToTraining sessions. We have Events Plus, Tickets Pro etc etc. Our payment portal is WooCommerce. I can see someone asked a similar question a while back but wanted to check whether a solution had become availab…

    • 4
    • 9/17/18
    • Solved Closed
      Additional Event Submission Form?

      Posted by: gsna
      Most Recent by: Ratings Droid on 2018/08/22 at 9:35am in: Community Events

      Hi there, I am wondering if it is possible to have an additional (so just 2 in total) Event Submission Forms? We want one version of the Submission form to show the Additional Fields area (so it will be a fairly long form for our internal staff to fill in) an…

    • 6
    • 8/22/18
    • Solved Closed
      Tickets / Woocommerce skip Cart page

      Posted by: gsna
      Most Recent by: Ratings Droid on 2018/08/03 at 3:39am in: Event Tickets Plus

      Hi there, I have purchased your Tickets Plus and Community Tickets plugins (and pretty much all the others too). I am wondering if there is a way to bypass the Cart page when the user clicks the ‘Add To Cart’ button? I have tried changing the Func…

    • 5
    • 8/3/18
    • Solved Closed
      Pro is Crashing my Site

      Posted by: gsna
      Most Recent by: Ratings Droid on 2018/04/05 at 9:35am in: Events Calendar PRO

      Hi! Back in January, we had some problems with ECPRO: https://www.screencast.com/t/qcq8aCrOv Our old webmaster said he fixed it by deleting the Pro plugin and reinstalling it. We’re having the same problems again (started a few days ago around the time…

    • 7
    • 4/5/18