Help Desk

Help Desk User: Ben

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    • Solved Closed
      Filter button not displaying on mobile

      Posted by: Ben
      Most Recent by: Ratings Droid on 2017/10/28 at 9:35am in: Filter Bar

      The button “Show filters” is not displaying on mobiles. It’s the same when simulating mobile on desktop. I’m using classic page head. It’s the same using TwentySixteen. When I tried switching to use the new page head the floating…

    • 11
    • 10/28/17
    • Solved Closed
      View phone# in Primary Information?

      Posted by: Ben
      Most Recent by: Ratings Droid on 2017/09/30 at 9:35am in: Event Tickets Plus

      How can I have the phone# display in the Primary Information in the Attendee view and not having to go to the order to get the phone#? I also need it to be included in the send attendee list via email. https://www.dropbox.com/s/bfj48ip3q5m4nsr/Selection_00031…

    • 10
    • 9/30/17
    • Solved Closed
      Errors on checkout

      Posted by: Ben
      Most Recent by: Ratings Droid on 2017/07/12 at 6:31pm in: Event Tickets Plus

      After updating to latest version of all tri.be plugins and WooCommerce I get this after checkout with an event.. White screen with the following: Warning: addslashes() expects parameter 1 to be string, object given in /home/spiritue/public_html/dev1/wp-includ…

    • 6
    • 7/12/17
    • Solved Closed
      Margins gone?

      Posted by: Ben
      Most Recent by: Ratings Droid on 2017/07/07 at 9:35am in: Events Calendar PRO

      After updating from the events calendar 4.4.5 to 4.5.4 the margins on single event page are gone! The content spans the complete width of the page. Going back to the previous version, 4.4.5, fixes the issue! No other plugins active. WP 4.8. Theme: Divi 3.0.51…

    • 4
    • 7/7/17
    • Solved Closed
      Remove time-slot from filter

      Posted by: Ben
      Most Recent by: Ratings Droid on 2017/04/19 at 7:58am in: Filter Bar

      For instance I want to remove “Night” as my customer does not have any events in the night but I think it’s presented as there are whole day events spanning multiple days. Thanks!

    • 5
    • 4/19/17
    • Solved Closed
      Avoid scrollbar for dropdown

      Posted by: Ben
      Most Recent by: Ratings Droid on 2017/04/12 at 9:35am in: Filter Bar

      My customer asked me to add Sat+Sun. Well it’s already there but you have to scroll to see them. Do you have a css-trick or some other way to avoid the scrollbar? Thanks!

    • 4
    • 4/12/17
    • Solved Closed
      Filter/search

      Posted by: Ben
      Most Recent by: Ratings Droid on 2017/04/11 at 9:35am in: Events Calendar PRO

      Hi, Is it possible to have keywords pre-populated in a drop-down in the bar above the calendar where the search box is located? Or is it possible to have the filter bar category filter incorporated in the normal bar and not have a separate filter bar? I’…

    • 6
    • 4/11/17
    • Solved Closed
      Renewing

      Posted by: Ben
      Most Recent by: Ratings Droid on 2017/03/02 at 3:39pm in: Event Aggregator

      Hi! Don’t I get a discount when renewing Event Aggregator like I do when renewing Event Tickets Plus? https://www.dropbox.com/s/4bfphd8dy0srnx5/Selection_637.jpg?dl=0 Thanks! Ben

    • 9
    • 3/2/17
    • Solved Closed
      What about this use-case?

      Posted by: Ben
      Most Recent by: Support Droid on 2016/07/09 at 9:35am in: Pre-Sales Questions

      I have a client who has the following types of events: * Lectures and courses that should not be bookable * Lectures and courses that should be bookable with max number of attendees (one person should be able to book multiple tickets) * One-on-one sessions fo…

    • 3
    • 7/9/16
    • Solved Closed
      Duplicate venues and organizers in ECP 2.0.1

      Posted by: Ben
      Most Recent by: ostii on 2012/08/15 at 11:14am in: Events Calendar PRO

      I’ve been using ECP for a while now and I’m wondering why I have so many duplicate venues and organizers? I haven’t entered them all manually. I just choose from the history and they get multiplied it seems. Now I just deleted them and now I…

    • 13
    • 8/15/12
    • Solved Closed
      Link events to pages?

      Posted by: Ben
      Most Recent by: Jonah on 2012/03/01 at 11:43am in: Events Calendar PRO

      Is it possible to link events to pages and not the event detail view? So when clicking an event in the calendar view I’d like to come to a normal wp-page and not to the view that lists time, venue, organizer, google map etc.. The reason is that I have r…

    • 6
    • 3/1/12