Forum Topics Started
Solved ClosedImporting from Facebook? Please read this notice
Facebook recently announced a range of changes to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an affect on a number of our users. theeventscalendar.com/knowledgebase/ea-fb-privacy-p…
Solved ClosedPreviews not completing?
If you are using Event Aggregator and are finding that you cannot set up new imports ‒ because the preview never completes (ie, you just see a spinning wheel) ‒ then please note that this is a known though hopefully temporary problem. The team are activel…
Solved ClosedEvent Tickets 18.104.22.168
Event Tickets 22.214.171.124 is now available. This addresses a bug in our attendee export facilities (when exporting attendee data in CSV format, various errors and warnings were occurring and in some cases were breaking the feature entirely) which was impacting us…
Solved ClosedEvents Calendar PRO 126.96.36.199
theeventscalendar.com/maintenance-release-for-the-week-of-18-december-2017 Following Monday’s maintenance release, a further update for Events Calendar PRO was made available today. This fixes a problem with the ordering of events in list-like views. Ou…
Solved ClosedNew Maintenance Release! (The Events Calendar 4.6.8 and more)
We’re pleased to announce that the following updates are now available: The Events Calendar Pro 4.4.20 The Events Calendar 4.6.8 Filter Bar 4.5.2 Various bugs have been fixed and refinements made — learn more by reading this blog post! The follo…
Solved ClosedEvent Tickets Plus 188.8.131.52
We’re pleased to announce the immediate availability of Event Tickets 184.108.40.206 and Event Tickets Plus 220.127.116.11 — both are available on the downloads page and for most users you will be able to update automatically from the comfort of your site’…
Solved ClosedSlower response times (November 22nd onwards)
Many of our US team members will be enjoying time off with their families for the Thanksgiving holiday. We’ll still be providing support here in the forums, but please be aware that it may take a little longer than normal for us to reply. Regular respon…
Solved ClosedEventbrite Tickets 18.104.22.168 has been released
We are pleased to announce the release of Eventbrite Tickets 22.214.171.124. This resolves a bug introduced in our 4.4.7 release which effectively stops the Eventbrite ticket form from being embedded in single event posts. Our thanks go out to Nicholas for promptly …
Solved ClosedThe Events Calendar 126.96.36.199
We’re pleased to announce the release of The Events Calendar 188.8.131.52: updates are now available and if needed you can grab the latest code here and update manually. While we encourage everyone to update to this new version, it primarily addresses some o…
Solved ClosedMaintenance Release: 28 June 2017
Hello! We’re happy to announce that we just published a Maintenance Release for The Events Calendar, Event Tickets, and several premium add-ons. Maintenance Releases are smaller updates between major updates that are mostly comprised of bug fixes, tweak…
Solved ClosedCommunity Events 4.5 Pre-Release: Welcome!
Welcome to our pre-release forum for Community Events 4.5! Though we do not provide our full level of premium support for alpha or beta early access downloads, our support team will be monitoring this forum throughout the week to log bug reports. We will also…
Solved ClosedWelcome to the Extensions Forum!
Got questions or concerns about one of our extensions? You’re in the right place! Before posting, though, please read through the following guidelines: We hope you find our extensions useful, but they are entirely optional components that are not suppo…
Solved ClosedWelcome to the Image Widget Plus forum!
If you have any questions relating to Image Widget Plus, please do post them here – we’re keen to help with any setup and installation problems as well as questions about general usage. We look forward to hearing from you 🙂
Solved ClosedLicense key problems?
We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. If you believe your license key is valid but are receiving “out of install” warnings or other unexpected mess…
Solved ClosedWooCommerce 3.0 users – read this!
Update — Event Tickets Plus 4.4.5 is now available and is recommended for all our users (even if you continue to use WooCommerce 2.x). WooCommerce 3.0 is now available and we’re aware that lots of our users have already upgraded or plan to upgrad…
Solved Closed3.0.1 Release – Important!
Unfortunately, as many of you will have noticed, there is a bug in the current release (3.0.1) which causes the ticket form either not to show at all within single event pages or else be replaced by some error messages. Please first of all accept our apologie…
Solved ClosedMade something you're proud of?
Since WooTickets launched we’ve seen a lot of tickets being posted here with tons of creative ideas and interesting use cases being put forward. If you’re proud of what you have accomplished – perhaps you’ve integrated the tickets form…
Solved ClosedFeature Requests – All Ideas Welcome! 1 2 3
Hi everyone – thanks for checking out WooTickets. So far we’ve already had a lot of great feedback and ideas for future versions: many or all of these have been logged. What I’d encourage everyone to do from here on is list any feature reque…
Solved ClosedWooCommerce 2.0 Release
WooThemes just announced the release of WooCommerce 2.0. It’s a major release and introduces a number of significant changes above and below the surface. These changes unfortunately mean WooTickets 1.0 is not fully compatible with WooCommerce 2.0 –…
Solved ClosedUsing Eventbrite and PHP 5.4
If anyone is using Eventbrite Tickets on a server where PHP 5.4 is default you may see the following fatal error: Fatal error: Cannot re-assign auto-global variable _POST in /var/html/wordpress/mysite/wp-content/plugins/the-events-calendar-eventbrite-tickets/…
Solved ClosedHelp! Problem Is Definitely My Theme – What Now?
So you’ve run through our standard troubleshooting steps – deactivating other plugins, trying out a default theme – and you’ve discovered that whatever problem you are having with The Events Calendar (or sibling plugin) happens only wh…