Help Desk

From Bad to WORSE: Event Aggregator Still Still not working

  • Posts: 29 Topics: 11
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    I was asked to make my own thread:
    https://theeventscalendar.com/support/forums/topic/event-aggregator-still-not-importing-properly/#dl_post-1385736

    In response to your question:
    Sadly, no the problem now seems to be worse.
    Where before, I had an orange warning !, saying it’s been delayed?
    Now I’ve got a red warning!, saying “Event Aggregator server has blocked your request.”

    Posts: 1457 Topics: 1
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    Hey Saif,

    Welcome back to our forums and thank you for opening this new thread as requested! I’m really sorry to hear that our latest release didn’t help you to solve this problem yet!

    To get started, could you please let me know from where you are importing your events (i.e. Google calendar, Facebook, etc.)? Can you send us the link via private reply so we can take a look?

    Is it happening with scheduled imports or one-time imports? For scheduled imports, are you able to run them manually?

    Also, could you please access your Dashboard, head over to Events > Help and share a screenshot of the Event Aggregator System Status? Do you see any errors in there?

    If everything seems fine, could you please delete your EA key from Events > Settings and save, then disconnect your old license from https://theeventscalendar.com/license-keys/, and after that re-enter your license again in your wp-admin settings?

    Thanks!

    Patricia

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