Support Forums

WooCommerce Tickets

    •  
    • Comments
    • Updated
    • Solved Closed
      Release: WooCommerce Tickets 3.9.2

      Posted by: Rob
      Most Recent by: on 2015/02/20 at 4:37pm

      Though we just released WooCommerce Tickets 3.9.1 a few days ago, we’ve been seeing reports over the past 24-hours of another bug that emerged after the substantial WooCommerce 2.3 update. We’ve just shipped a WooCommerce Tickets 3.9.2 patch that …

    • 1
    • 2/20/15
    • Solved Closed
      Ticket quantity control changes related to WooCommerce 2.3.0

      Posted by: Rob
      Most Recent by: Rob on 2015/02/13 at 1:35pm

      We’ve recently become aware of a change in WooCommerce (as of version 2.3.0) that has a visual effect on the WooTickets form, where the ticket quantity controls appear to be missing in Chrome and IE. Here is how the controls appear before the WooCommerce up…

    • 1
    • 2/13/15
    • Solved Closed
      Set Ticket To Visible By Default (w/o hacking class-wootickets.php)?

      Posted by: Jeff
      Most Recent by: Brian on 2015/03/27 at 8:09am

      I found an old discussion of this topic in the forum here: https://theeventscalendar.com/support/forums/topic/how-to-make-woocommerce-tickets-appear-in-woocommerce-shop-page/ I was a little surprised that the only solution offered was to hack /wp-content/plug…

    • 3
    • Today
    • Solved Closed
      Out of memory message

      Posted by: Joel
      Most Recent by: Brian on 2015/03/27 at 8:08am

      I installed calendar pro and woocommerce ticketing on a site I am working on. Its a pretty fresh install, not many plugins at all. Calendar was working fine, I installed woocommerce tickets, and when adding a ticket to the cart, I get a out of memory error.…

    • 8
    • Today
    • Solved Closed
      Multiple Price for an Events

      Posted by: Carl
      Most Recent by: Carl on 2015/03/26 at 7:21pm

      Hey Tribe Team, I have purchase the woocommerce event plugin and for a events i would like to set varible price like in the video that is shown by you guys https://theeventscalendar.com/product/wordpress-wootickets/ in the video you have created price base on…

    • 2
    • Today
    • Solved Closed
      Can not save the ticket information inside create new event

      Posted by: Sharad
      Most Recent by: Sharad on 2015/03/26 at 1:38pm

      Hello, I am using The Events Calendar plus woocommerce tickets, previously I was creating events by All in one events calendar which is still installed on my wordpress. When am trying to create a event with ticket I am not able to save ticket details. Also wh…

    • 5
    • Today
    • Solved Closed
      Abbreviating price

      Posted by: dotdash
      Most Recent by: Barry on 2015/03/26 at 10:59am

      Hello there, How can I abbreviate the display of prices that are rounded up to the ten i.e. €8.00 down to €8? And is there a way of achieving this without restricting prices which might be €8.50, for example? Cheers, Spencer

    • 2
    • Today
    • Solved Closed
      Events page not displaying all events

      Posted by: Rob
      Most Recent by: Geoff on 2015/03/26 at 10:36am

      The events page at http://www.westernlegendsroundup.com/events/category/shows/, when you go to the “next” page for the listing, doesn’t show all the events that are available. Can you tell me what setting I need to change to show all the eve…

    • 2
    • Today
    • Solved Closed
      Handling Fee

      Posted by: Hannah`
      Most Recent by: Geoff on 2015/03/26 at 9:45am

      Is it possible to add a 5% handling fee to all the bookings?

    • 7
    • Today
    • Solved Closed
      Display all prices woocommerce tickets in single event

      Posted by: Frederic
      Most Recent by: Geoff on 2015/03/26 at 9:44am

      Hi, I use eventpro/woocommerceticket. In the single event page, only one price (i have two different tickets vip:80€ Classique/35€) is displaying. I want to display the two different. Could you help me? Is it possible to display an image for the event in …

    • 4
    • Today
    • Solved Closed
      Background Colour of tickets box

      Posted by: joesampriest
      Most Recent by: Geoff on 2015/03/26 at 9:44am

      Hi chaps, great work firstly – a lifesaver. My only issues is a relatively simple styling one. I just want to get rid of the background colour for the ‘tickets’ box at the bottom of an event. Edited style.css to get rid of the event details …

    • 4
    • Today
    • Solved Closed
      Duplicate ticket

      Posted by: Flemming
      Most Recent by: Geoff on 2015/03/26 at 9:06am

      Hi theme Im looking for a solution to clone / duplicate a ticket. I have made one ticket that works fine (Wooticket). But…. i need 120 identical tickets. So are there a solution to create duplicate ticket? Kindly Flemming

    • 3
    • Today
    • Solved Closed
      Set deafault quantity to 1

      Posted by: Eusebiu
      Most Recent by: George on 2015/03/25 at 6:41pm

      Hello, Now, the default quantity for tickets is 0. How can i make to set it to 1 so people dont have to click +1 to add to cart a ticket? Thanks

    • 2
    • Yesterday
    • Solved Closed
      Only one of 19 products appearing in category

      Posted by: Rob
      Most Recent by: Brian on 2015/03/25 at 11:19am

      I have 19 products in the product category “Ticket” in WooCommerce that were added via Events Calendar, but only one item appears when I visit the product-category/ticket page. This is also happening across all other categories. See http://www.w…

    • 4
    • Yesterday
    • Solved Closed
      Add Woo Tickets "Add to cart" button outside event page?

      Posted by: Lee
      Most Recent by: Geoff on 2015/03/25 at 10:41am

      Hi there, I need some help with the following which i’m not sure if and how to do. Our company is a webinar training company. We will be scheduling a number webinars utilizing the The Event Calendar plugin with the additional plugin of Woo Tickets to facili…

    • 2
    • Yesterday
    • Solved Closed
      Message on ticket receipt

      Posted by: gpeery
      Most Recent by: George on 2015/03/24 at 2:18pm

      When a ticket order has been made, the purchaser gets a receipt which includes the following: “You’ll receive your tickets in another email.” We’d like to change that message, as we do not provide tickets, but simply add names to a res…

    • 4
    • 3/24/15
    • Solved Closed
      Only specific user role can order tickets?

      Posted by: wervelweb
      Most Recent by: Brian on 2015/03/24 at 12:24pm

      Hello, Is there a way that only a specific user role can order tickets? So only one specific user role can add tickets to cart! And regular customers can see the tickets but cannot add it to cart. Thanx Nasco

    • 4
    • 3/24/15
    • Solved Closed
      Zero Tickets Default

      Posted by: Fab
      Most Recent by: Brian on 2015/03/24 at 12:00pm

      I’ve stripped the website to theme twenty fifteen running WP 4.1.1 and turned off all plugins except those noted here. The Events Calendar: Version 3.9.1 The Events Calendar Pro: Version 3.9.1 The Events Calendar: WooCommerce Tickets: Version 3.9.2 WooComme…

    • 4
    • 3/24/15
    • Solved Closed
      Not Receiving Invoice

      Posted by: Carl
      Most Recent by: Brian on 2015/03/24 at 7:41am

      Hi, My client is not receiving a “New customer order” email for some reason, and I’m worried the customer is not receiving an email either. Recently I had to add the following code to the functions.php as they didn’t want the custome…

    • 5
    • 3/24/15
    • Solved Closed
      Role Ticket Checkin in WordPress is not giving the expected content

      Posted by: JG
      Most Recent by: Barry on 2015/03/24 at 6:20am

      Hi, I’ve create a specific Ticket Checkin user to give them only access to that process. When I login, I only have my profile and the dashboard. There’s only an option for Events in the top menu, but that brings me to the standard pages. What do I…

    • 3
    • 3/24/15
    • Solved Closed
      PM Pro Conflict with Tickets

      Posted by: Sergio
      Most Recent by: Gustavo Bordoni on 2015/03/24 at 5:39am

      I have a conflict with Paid Membership Pro and Tickets. If I activate the Paid Membership Pro Plugin – tickets will NOT automatically send the tickets. In other words: With PM Pro NOT Active: 1. You buy tickets through Woo-commerce. Customer receives 2 …

    • 2
    • 3/24/15
    • Solved Closed
      Error when adding event tickets to empty cart

      Posted by: Marc
      Most Recent by: Josh on 2015/03/23 at 9:07pm

      Hello, I’m having an issue when I attempt to add an event ticket to an empty cart. It just locks up. However, if I have a product in the cart already then the event will be added as expected. I’ve stripped my staging server back to theme twenty fi…

    • 12
    • 3/23/15
    • Solved Closed
      Several event on one page

      Posted by: gregoiregarneau
      Most Recent by: Geoff on 2015/03/23 at 2:34pm

      Hi there, I have some same event with few differente date and I’d like to put all in the same page. Is this possible? I mean one description for few date. Thank you for your help ! Grégoire

    • 4
    • 3/23/15
    • Solved Closed
      Meta Keys

      Posted by: dotdash
      Most Recent by: George on 2015/03/23 at 12:46pm

      Hello there, Is there a set of meta keys I can use to pull in ticket information? Cheers, Spencer

    • 2
    • 3/23/15
    • Solved Closed
      List events by name not date

      Posted by: Helen
      Most Recent by: Brian on 2015/03/23 at 11:19am

      I want to view one of my events category’s list view with the events in alphabetical order rather than in time and date order. It is a list of several events happening the same day and I want to show them in alphabetised/numerical order by name rather t…

    • 6
    • 3/23/15
    • Solved Closed
      Change google maps pointer

      Posted by: Helen
      Most Recent by: Brian on 2015/03/23 at 7:08am

      Hi there I would like to change the position of the pointer in google maps for each venue – it points to the general postcode area but I want to position it more specifically. Where would I go to set the co-ordinates for each venue or is there a differe…

    • 5
    • 3/23/15
    • Solved Closed
      Transfer Attendees

      Posted by: Robert
      Most Recent by: Brian on 2015/03/21 at 4:56pm

      I am new to events calendar pro and woocommerce tickets. So far really like it but after looking through support and forum, there seems to be a function that is not available but really should be. Need to be able to transfer attendees from one event to anothe…

    • 2
    • 3/21/15
    • Solved Closed
      Getting Individual Ticket ID

      Posted by: hellowebsites
      Most Recent by: George on 2015/03/21 at 12:41pm

      Hey guys, Sorry to bother you again but this is the last conundrum I have come across that needs to be solved for this project. I’ve gone through event ticket purchases in orders and accessed all item and order meta data that I’ve needed but still…

    • 5
    • 3/21/15
    • Solved Closed
      Cannot deactivate

      Posted by: Dieter
      Most Recent by: George on 2015/03/21 at 12:39pm

      hey guys, got a weired problem here. i found out, that woocommerce tickets doesn’t fit for me. so i wanted to deactivate it in wp. (i’m using a multisite with 2 sites) after clicking on deactivate, i have only white pages. there’s noch chanc…

    • 12
    • 3/21/15
    • Solved Closed
      Event Title and Date in Cart

      Posted by: Ian
      Most Recent by: George on 2015/03/21 at 12:20pm

      Hi there I wondered if there was a solution to adding the event date and event title to the cart, so if people are ordering for multiple events they can confirm they are buying for the correct event before checkout. Thanks

    • 5
    • 3/21/15
    • Solved Closed
      Purchasing tickets area does not show up

      Posted by: Grant
      Most Recent by: Brian on 2015/03/20 at 1:40pm

      Hello, We have previously used the event calendar to great success. However currently we are experiencing issues regarding the purchase of tickets using the woocommerce tickets add on. The integration with the events calendar does not display a button to purc…

    • 10
    • 3/20/15
    • Solved Closed
      Pay At Event Tickets

      Posted by: hauntedrockford
      Most Recent by: Brian on 2015/03/20 at 6:30am

      Hello, I am supporting the website for a small event company that averages 2 to 4 events per month. We have a very critical need for the ability to sell tickets for which the users can pay at the event. I have this set up and working, using the COD Gateway i…

    • 3
    • 3/20/15
    • Solved Closed
      WOOTICKETS does not display tax-rate in the event view.

      Posted by: bernhardprange
      Most Recent by: Brian on 2015/03/20 at 6:30am

      Hello everyone, The eventprices are displayes without VAT. In Germany EVERY END-Consumer SALESPRICE must have VAT stated next to it. At least the Taxrate, even better the rate plus the specific tax on this product. Would be nice, if you guys could include it …

    • 5
    • 3/20/15
    • Solved Closed
      Display extra information on the WooCommerce Tickets

      Posted by: mediamouse
      Most Recent by: Brian on 2015/03/20 at 5:30am

      Hi, Our clients sell the Webinar tickets using the events calendar pro / WooCommerce Tickets. We need the ability to add the Live Stream webinar link into the ticket send to the customer by email. Anyone how can we implement this, please? Thanks

    • 2
    • 3/20/15
    • Solved Closed
      Two Small Issues

      Posted by: Ken
      Most Recent by: Brian on 2015/03/19 at 2:48pm

      I love the Modern Tribe Plugins. I am having a couple of minor issues, mainly due to my inability to code PHP. <!– List Title –> <?php do_action( ‘tribe_events_before_the_title’ ); ?> <h2 class=”tribe-events-pa…

    • 6
    • 3/19/15
    • Solved Closed
      SEO for Product page for Events?

      Posted by: jamesdoylephoto
      Most Recent by: Brian on 2015/03/19 at 2:48pm

      Hi, New to forum but I have a question about the “flow” of creating events and the product page attached to the event using woocommerce tickets. So, my understanding is that when you create a event, the plugin creates a product page, for processin…

    • 3
    • 3/19/15
    • Solved Closed
      Refund Needed

      Posted by: ellsworthmedia
      Most Recent by: Brian on 2015/03/19 at 2:47pm

      Please see: https://theeventscalendar.com/support/forums/topic/woocommerce-ticketscalendar-pro-i-can-not-get-tickets-to-add-to-cart/page/2/#post-938469 I had to go another route. Thanks for trying.

    • 3
    • 3/19/15
    • Solved Closed
      WooCommerce + Stripe

      Posted by: adamvanbavel
      Most Recent by: Brian on 2015/03/19 at 2:43pm

      If I purchase the WooCommerce tickets single site plugin and also add Stripe to my site, I would then be able to see tickets. I’m a hub for nonprofits to promote their events and I’m trying to alleviate unnecessary ticketing costs. My question is …

    • 3
    • 3/19/15