Support Forums

Facebook Events

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    • Comments
    • Updated
    • Solved Closed
      Images don't load when the add-on "Facebook Events" is enable

      Posted by: Phil
      Most Recent by: Nico on 2017/01/16 at 8:02am

      Hello, After update WP, theme and plugins, included “The Events Calendar” the images on the site are not working and the speed of the site is affected as well. I have disable the add-on and the images are working and the speed of the site is norma…

    • 2
    • 1/16/17
    • Solved Closed
      Facebook Events error message

      Posted by: Mike
      Most Recent by: Geoff on 2017/01/11 at 8:59am

      Hi, I bought two licenses from you guys, Events aggregator and Events Calendar. I see you are phasing out Facebook events, why do i still get this error message: It looks like you’re using The Events Calendar: Facebook Events, but the license key you su…

    • 2
    • 1/11/17
    • Solved Closed
      Paid for Facebook Events, now I have to purchase Aggregator?

      Posted by: KIMBERLY
      Most Recent by: Hunter on 2017/01/09 at 3:04pm

      Hey there, I purchased the add-on Facebook Events for my calendar last August, and my license is obviously good until this coming August. However, I’ve just been made aware that you are phasing out the FB Events … do we have to now purchase the A…

    • 2
    • 1/9/17
    • Solved Closed
      Do I Need to Renew Facebook Events if I have Events Aggregator?

      Posted by: Martha
      Most Recent by: Nico on 2017/01/09 at 8:23am

      I am getting a notice on my account that I need to renew Facebook Events. Do I need to do that if I have Events Aggregator? Can I safely ignore the Facebook Events renewal notice? Why are you sending out renewal notices for a product that you are phasing ou…

    • 2
    • 1/9/17
    • Solved Closed
      The Events Calendar: Facebook Events or Aggregator??

      Posted by: 2ndwing
      Most Recent by: Geoff on 2016/12/20 at 7:19am

      Hi, I have recently renewed my Events Calendar Pro and Facebook Events. Now I’m requested to upgrade the Aggregator as well. I have never bout the Aggregator and I’m not sure why should I need it. But, the fact is that I do have paid for the Faceb…

    • 10
    • 12/20/16
    • Solved Closed
      migrate from Facebook Events to Event Aggregator

      Posted by: Michel
      Most Recent by: Hunter on 2016/12/19 at 11:12am

      Hello, a few months ago we bought the plugin: Facebook Events. We have realized that the plugin is not working. And we are now obliged to buy another new Plugin (Event Aggregator) Is this true or Is it possible to migrate from “Facebook Events” to…

    • 4
    • 12/19/16
    • Solved Closed
      Event Content Imports as One Long Paragraph

      Posted by: Rion
      Most Recent by: Geoff on 2016/12/19 at 7:30am

      Hi, I have a nightclub client using the Facebook importer for events. When you click on the single event all of the text within the body of the event gets jumbled into one long paragraph. I have the events calendar on another couple of sites and it doesn̵…

    • 6
    • 12/19/16
    • Solved Closed
      Moving to Event Aggregator – No Import Wizard offered

      Posted by: Steve
      Most Recent by: Cliff on 2016/12/15 at 8:15am

      I’m in the middle of transitioning from FB to the new all in one aggregator. I followed the instructions but never ended up seeing a popup to offer importing the old plugin’s settings. I’m doing it now manually but wanted to share in case it…

    • 5
    • 12/15/16
    • Solved Closed
      Facebook venue not importing

      Posted by: Cody
      Most Recent by: Hunter on 2016/12/12 at 10:45pm

      Hi There, I am using the auto import feature for Facebook events and only a few of the venues for imported events seem to be importing along with everything else. Any ideas? I looked at the events individually and compared those importing, to those that a…

    • 9
    • 12/12/16
    • Solved Closed
      Import images events facebook

      Posted by: studiodecarva
      Most Recent by: George on 2016/12/08 at 2:18pm

      Good evening, I wanted to ask why every once images are imported along with the events, while other times it is only imported the event without image. Thanks so much

    • 5
    • 12/8/16
    • Solved Closed
      Need refund on Calendar Pro and Tickets Pro

      Posted by: Gerald
      Most Recent by: Geoff on 2016/12/05 at 10:13am

      Hi there, I purchased the pro versions of Calendar and TIckets pro for a project I’m working on but we’ve decided not to use this option going forward as it doesn’t meet the needs of the project. Can you please refund these two items? I no l…

    • 4
    • 12/5/16
    • Solved Closed
      Lots of problems but not expired

      Posted by: Lauren
      Most Recent by: Hunter on 2016/11/30 at 8:40pm

      I am currently getting the message “You have entered a license key for The Events Calendar: Facebook Events but the key is out of installs. Visit the Events Calendar website to to manage your installs, upgrade your license, or purchase a new one.”…

    • 4
    • 11/30/16
    • Solved Closed
      Return/Refund

      Posted by: John
      Most Recent by: Geoff on 2016/11/30 at 9:01am

      Hi there! I took advantage of some of your deals this weekend to keep my site running for another year! Thanks for your awesome sale and phenomenal products! In my purchasing frenzy, I bought both the Facebook Events plugin and the Event Aggregator, not re…

    • 5
    • 11/30/16
    • Solved Closed
      Renew Facebook Events Importer or Event Aggregator?

      Posted by: ctaintsobad
      Most Recent by: George on 2016/11/29 at 4:47pm

      Hi I just renewed my license for Facebook Events Importer on the site. However, then I saw this post, https://theeventscalendar.com/knowledgebase/moving-to-event-aggregator/, and then a red “Renew License” button for the Events Aggregator on my a…

    • 4
    • 11/29/16
    • Solved Closed
      Facebook import + WPML

      Posted by: rdesignsro
      Most Recent by: Geoff B. on 2016/11/28 at 10:06pm

      Hello, I’am using your Events Calendar + Facebook Importer with WPML plugin. I have website in 2 languages. In primary language are events loaded, but in second language are no events… Can I somehow completely disable translation for 2nd language…

    • 6
    • 11/28/16
    • Solved Closed
      Facebook Events vs Events Aggregatior?

      Posted by: Gerhard
      Most Recent by: Geoff on 2016/11/22 at 3:51pm

      Hey Dudes! So um, I’m confused – I just bought Facebook events to pull in events into Events Calendar but I noticed now there is something called Events Aggregator… which is a separate product, costs the same and does much more? The Facebook…

    • 6
    • 11/22/16
    • Solved Closed
      Trouble with importing Facebook Events

      Posted by: David M
      Most Recent by: Geoff on 2016/11/22 at 7:19am

      I work for a web design company and one of our clients wished to import their Facebook events onto their website. Our client gave us the API Key as well as the Facebook page to import from. We have entered them in the correct areas but we still were not able …

    • 12
    • 11/22/16
    • Solved Closed
      FACEBOOK IMPORT EVENTS STOPPED WORKING

      Posted by: Oren
      Most Recent by: Geoff on 2016/11/14 at 8:52am

      Hi, I purchased the ‘facebook-events-import’ plugin, and it worked well for a while. After about a month of not using the importer, now it won’t let me choose ‘Facebook’ option on the list in ‘Import’ tab. Need your help, Thanks

    • 4
    • 11/14/16
    • Solved Closed
      Question?

      Posted by: joseph
      Most Recent by: George on 2016/11/14 at 8:52am

      This question is actually in two parts. 1. Are the events I can add to my site unlimited? (through the basic calendar pro) 2. What are the limitations as far as how many facebook events i can add? (through the facebook imports and legacy import)

    • 4
    • 11/14/16
    • Solved Closed
      Facebook Events – License Renewal

      Posted by: Ashley
      Most Recent by: Geoff on 2016/11/10 at 9:08am

      I received the message below but paid for a full license on July 8, 2016. Why do I need to pay $139 again on November 10, 2016? It looks like you’re using Event Aggregator and The Events Calendar: Facebook Events, but the license keys you supplied do n…

    • 4
    • 11/10/16
    • Solved Closed
      Facebook Events

      Posted by: thelakecountrymom
      Most Recent by: Hunter on 2016/11/09 at 12:06pm

      I bough FACEBOOK EVENTS a few months ago and it has been working great, I logged in today and saw that I am no longer bale to import Facebook Events like I could before, although I bought it??? I see I can now buy Event Aggregator. I do not want to. I only wa…

    • 4
    • 11/9/16
    • Solved Closed
      Legacy Facebook vs Aggregator

      Posted by: Annette
      Most Recent by: Josh on 2016/11/07 at 8:27pm

      Hi, I tried your new Aggregator plugin and don’t like the new interface. First I have to open each Facebook event provider to see what can be imported and then there is no (link) so I can’t quickly view the event before deciding to import it. I …

    • 6
    • 11/7/16
    • Solved Closed
      Issue with FB Events after Aggregator showed up in WP

      Posted by: CHRISTOS
      Most Recent by: András on 2016/11/03 at 2:27pm

      I saw that Aggregator showed up in my admin, without me Installing that. The thing is that after that showed up the regular FB Events import changed to “Legacy Import” and not working properly at all. I select which entries to import after running…

    • 22
    • 11/3/16
    • Solved Closed
      Facebook events not importing as scheduled

      Posted by: Ed
      Most Recent by: Nico on 2016/10/31 at 8:35pm

      Hi there, I’ve just set up termcard.co.uk with forty or so facebook pages feeding in all set to automatically import (some daily, some every 30 mins). However, none of them are doing it… A normal import works absolutely fine and forcing an import …

    • 6
    • 10/31/16
    • Solved Closed
      General questions and RSVP via FB?

      Posted by: wegoecono
      Most Recent by: Nico on 2016/10/31 at 9:51am

      Hello – this looks like a possible option for us. We have FB events set up, but have also been using Events Calendar separately. If we set up FB events, it looks like we can import them into the site via The Events Calendar. Is there communication betwe…

    • 4
    • 10/31/16
    • Solved Closed
      No individual import

      Posted by: Marcus
      Most Recent by: Geoff on 2016/10/28 at 11:03am

      Hi, under the settings tab for importing I have listed all pages I want to import from automagically. However, I still want to be able to import a single event now and then from fb manually but when looking under the “Facebook” tab, where I could …

    • 13
    • 10/28/16
    • Solved Closed
      FB Events not importing location or organizer

      Posted by: FMD
      Most Recent by: Geoff on 2016/10/28 at 11:02am

      Hi- Some of my facebook events import with the location and organizer, some do not. For the ones that do not, I have to manually edit each event to add the venue and organizer. What are the event creators doing differently? On the FB event page, it’s …

    • 11
    • 10/28/16
    • Solved Closed
      Calendar crashed

      Posted by: John
      Most Recent by: Geoff on 2016/10/28 at 10:55am

      I started having issues with the Facebook events loader started to cycle without uploading then the whole calendar disappeared, no new mods to effect, need help eh http://www.tagg.com.au

    • 13
    • 10/28/16
    • Solved Closed
      404 Not Found on Facebook Events Import Page

      Posted by: Steve
      Most Recent by: Geoff on 2016/10/28 at 10:55am

      Just recently we’re encountering a 404 error on this page http://domain.org/wp-admin/edit.php?post_type=tribe_events&page=events-importer&tab=facebook It’s the only one in the settings page or on the site that ends up with a 404. Clickin…

    • 14
    • 10/28/16
    • Solved Closed
      Big bug when trying to import

      Posted by: Adage
      Most Recent by: Geoff on 2016/10/28 at 10:53am

      Hello, I want to import events with the facebook importer but the plugin crashes my site ever since there are more than 5 Facebook pages to look for events on : 504 Gateway Time-out I need to watch about 30 pages… so please tell me how to correct that b…

    • 6
    • 10/28/16
    • Solved Closed
      Facebook tab not loading import button at bottom of page

      Posted by: Stuart
      Most Recent by: Geoff on 2016/10/28 at 10:52am

      The import tab loads the events – I’m assimung it is all the events – but the button is missing to import the shown events. Please see attached image. Switched to 2014 theme and deactivated all plugins. It was working fine after my PeepSo pl…

    • 14
    • 10/28/16
    • Solved Closed
      Facebook import getting stuck

      Posted by: Ronald
      Most Recent by: Geoff on 2016/10/28 at 10:52am

      I am importing a large number of pages. I seem to max out at 46 after which the import seems to never finish. Np error message just gets stuck. any thoughts ron

    • 10
    • 10/28/16
    • Solved Closed
      "Import: Facebook" Load Time

      Posted by: Adam
      Most Recent by: Geoff on 2016/10/28 at 10:46am

      My site is going to require adding as many events to my site as humanly possible and this FB importer has been doing a great job of that! I have added quite a bit of FB events to the settings area to automatically check for updates, but now when I click on th…

    • 8
    • 10/28/16
    • Solved Closed
      Facebook Events Times Out

      Posted by: liamrabbitt
      Most Recent by: Geoff on 2016/10/28 at 10:45am

      I have a lot of pages to request events from, but the system can’t handle that amount and i get a time out. I have increased the max_execution_time to the max 120 which is high. But this has not solved the problem. Any ideas? Maybe the script could be c…

    • 8
    • 10/28/16
    • Solved Closed
      Legacy import

      Posted by: Phil
      Most Recent by: Cliff on 2016/10/24 at 3:40pm

      Hi Guys, I can’t find my Facebook Import page on the Events Calendar anymore. I just get a page that invites me to buy the Event’s Aggregator. How can I get Facebook events for my site now? Thanks Phil.

    • 4
    • 10/24/16
    • Solved Closed
      Cannot import events

      Posted by: Fanny
      Most Recent by: Hunter on 2016/10/24 at 1:01pm

      For a number of months, through the last few updates, I cannot import any Facebook events. My website is: http://www.scarlettjames.com The plugin used to work fine, but a few months ago, it suddenly stopped working. I have followed the API tutorials related t…

    • 7
    • 10/24/16
    • Solved Closed
      Facebook Events Tab not showing up

      Posted by: soul322
      Most Recent by: George on 2016/10/20 at 12:44pm

      http://screencast.com/t/UFUPHW5t9k4 I submitted the APP ID and the SECRET ID and saved both of them. But the Facebook tab doesn’t appear. Not sure if I’m missing a set. Please let me know what steps to take.

    • 4
    • 10/20/16
    • Solved Closed
      Facebook Legacy Import Timeout

      Posted by: Heather
      Most Recent by: Hunter on 2016/10/19 at 1:04pm

      Hello, you beautiful people. Congrats on the new release! I’m using Eventica WordPress Theme v1.9.0 (latest version – released Aug 9, 2016) from Themeforest. With this new update from ya’ll, the Facebook Imports page (Events > Legacy Im…

    • 5
    • 10/19/16
    • Solved Closed
      Events Venues being labelled in

      Posted by: Gunnar
      Most Recent by: Nico on 2016/10/19 at 10:50am

      This is the oddest thing ever. So like more than half the events I’m importing from my FB page have the venue title in arabic. They are not arabic on Facebook. Like the venue might be “Boston, MA” and instead of the venue title being ̶…

    • 9
    • 10/19/16
    • Solved Closed
      Not Importing Most Improtant Fields

      Posted by: Derek
      Most Recent by: George on 2016/10/18 at 5:13pm

      The facebook importer seems to not be importing most important fields – like contact info for the events and websites, etc. Here is an example event you can test on your end. https://www.facebook.com/events/1675517589431579/

    • 12
    • 10/18/16
    • Solved Closed
      How do I add the calendar to a Facebook tab?

      Posted by: Zeina
      Most Recent by: Cliff on 2016/10/17 at 6:57pm

      I wanted to know how I can import this calendar to a Facebook tab. Where can I find the code to import? I tried doing this using the “View Page Source” option on Google Chrome, but when I pasted the HTML it was a very raw and horrendous version of…

    • 4
    • 10/17/16
    • Solved Closed
      wrong pluging bought

      Posted by: Javier
      Most Recent by: Geoff B. on 2016/10/14 at 11:54pm

      HI I bought your facebook events plugin to import our website, but it looks like it´s not working as it looks like i should have bought the event agregator. Am i correct? Thanks

    • 4
    • 10/14/16
    • Solved Closed
      Permalinks breaking

      Posted by: Derek
      Most Recent by: Nico on 2016/10/12 at 1:38pm

      It seems that whenever the auto import for facebook starts it breaks permalinks and they have to be reset. Is this a known prob?

    • 4
    • 10/12/16

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