Support Forums

Facebook Events

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    • Solved Closed
      License key problems?

      Posted by: Barry
      Most Recent by: on 2017/04/10 at 6:37am in: License key problems?

      We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. If you believe your license key is valid but are receiving “out of install” warnings or other unexpected mess…

    • 2
    • 4/10/17
    • Solved Closed
      Whacky ECP Widget display and styling/CSS

      Posted by: pruneau
      Most Recent by: Geoff B. on 2017/04/21 at 2:59pm

      ECP Widget display + styling It appears that the default CSS for the ECP widget is all new, right? We have a STICKY event on the home page for an upcoming event and it is NOT displaying in a footer widget on the home page. Look here, bottom left footer widget…

    • 2
    • 4/21/17
    • Solved Closed
      Event Aggregrator

      Posted by: pruneau
      Most Recent by: Barry on 2017/04/20 at 12:07pm

      ECP team, I am a long time user of ECP and FBEvents. I received notice via email that I need to purchase EVENT AGGREGRATOR. We are pulling events from FB into one ECP instance for a client. I purchased the EVENT AGGREGRATOR at your site and I’m now conf…

    • 13
    • 4/20/17
    • Solved Closed
      Doing it wrong ?

      Posted by: James
      Most Recent by: András on 2017/04/13 at 3:45am

      I have events that have been cancelled / deleted on Facebook, but still show up on website. How can I set that up to automatically remove cancelled events or do I have to drop that element all over again in my WP site? Thanks for any help!

    • 7
    • 4/13/17
    • Solved Closed
      Urgent. Event showing over 2 day period

      Posted by: BRETT
      Most Recent by: Barry on 2017/04/12 at 11:39am

      Hi, I have used the CSV import tool and it is importing the events whcih run from 11:59pm to 6am the following day. Unfortunately the event is showing up as 2 days which makes the calendar look somewhat undesirable and confusing. Could someone advise why it i…

    • 6
    • 4/12/17
    • Solved Closed
      Will Events Aggregator do what I need it to due?

      Posted by: media325
      Most Recent by: András on 2017/03/17 at 3:01pm

      I currently have about 400 organizers (that number will be growing). With FB Events I can run the import and selectively choose which of the events are relevant and proceed to import the events I choose. Will Events aggregator mimic this functionality? I do…

    • 5
    • 3/17/17
    • Solved Closed
      Scheduler loses Facebook import tasks

      Posted by: Donald
      Most Recent by: George on 2017/03/17 at 8:38am

      I’ve turned on full logging and checked to allow access by ECP technical support within help. I have also added a scheduled import from facebook.com/sheetmusicdeals to sheetmusicdeals.com per the screenshot. Typically, the scheduled task will disappear …

    • 8
    • 3/17/17
    • Solved Closed
      Event Aggregator

      Posted by: Carolyn
      Most Recent by: Hunter on 2017/03/16 at 9:44pm

      I just got this email that this has expired. I renewed it on March 1. Please fix!!! Thanks, Carolyn Hey Carolyn, We wanted to let you know that your Event Aggregator 100 Imports License has expired. To continue receiving support and updates, please renew y…

    • 4
    • 3/16/17
    • Solved Closed
      Import history errors and duplicate scheduled imports

      Posted by: J
      Most Recent by: Hunter on 2017/02/28 at 6:37pm

      Hello, My import history is showing multiple errors however my scheduled imports look OK. I have ran a one time import of a failed scheduled import with no issue. I am finding it very hard to tell if the imports are actually failing or not as it would appea…

    • 4
    • 2/28/17
    • Solved Closed
      A Few Problems

      Posted by: Stephen
      Most Recent by: George on 2017/02/22 at 3:32pm

      Problem #1: I am trying to make my tooltip clickable so that it takes people directly to the facebook page from which I am importing events. Problem #2: My tooltip file is currently clickable now, and takes you to the event page inside events calendar, but th…

    • 5
    • 2/22/17
    • Solved Closed
      Facebook Events License

      Posted by: Rockport
      Most Recent by: Geoff B. on 2017/02/20 at 10:49pm

      I purchased Facebooks events and the website said I need aggregator. I put the license code in for aggregator and it tells me its invalid. Facebook events is deactivated on my wordpress site. Still doesn’t work.

    • 5
    • 2/20/17
    • Solved Closed
      Error when importing events

      Posted by: mathieu
      Most Recent by: András on 2017/02/14 at 3:30am

      Good afternoon, When i am importing the events from Facebook, in the section import – History, each events shows an error on it’s side, but i don’t have a clue about what it is referring to (See attached file). And it’s now 3 weeks tha…

    • 14
    • 2/14/17
    • Solved Closed
      Events from Facebook for Business

      Posted by: Matt
      Most Recent by: Cliff on 2017/02/10 at 11:09pm

      Hi there, We have been importing events from the following Facebook page: https://www.facebook.com/DubzzDigitalMarketing/ But now they are migrating over to the following url: https://business.facebook.com/DubzzDigitalMarketing/ Do we continue to use the sa…

    • 4
    • 2/10/17
    • Solved Closed
      Facebook Events error message

      Posted by: Mike
      Most Recent by: Ratings Droid on 2017/02/02 at 8:35am

      Hi, I bought two licenses from you guys, Events aggregator and Events Calendar. I see you are phasing out Facebook events, why do i still get this error message: It looks like you’re using The Events Calendar: Facebook Events, but the license key you su…

    • 4
    • 2/2/17
    • Solved Closed
      After update the events don't show up anymore

      Posted by: Kathy
      Most Recent by: Hunter on 2017/01/31 at 7:08pm

      Hi, I updated the theme and plugins on one of our websites, and the events don’t show up anymore in the calendar or in the shortcode on the home page. I didn’t look for an plugin conflict as it was working before update and didn’t install a…

    • 7
    • 1/31/17
    • Solved Closed
      Fatal error when I try to deactivate Facebook Event plugin

      Posted by: JOSE
      Most Recent by: George on 2017/01/31 at 8:05am

      Good evening, I have some problems when I try to migrate to Event Aggregator plugin (I have FB events 4.2). When I try to deactivate FB events plugin, I have a fatal error. For luck, it’s a temporary fatal error, because the site restarts to work soon. …

    • 8
    • 1/31/17
    • Solved Closed
      migrate from Facebook Events to Event Aggregator

      Posted by: Michel
      Most Recent by: Ratings Droid on 2017/01/10 at 8:35am

      Hello, a few months ago we bought the plugin: Facebook Events. We have realized that the plugin is not working. And we are now obliged to buy another new Plugin (Event Aggregator) Is this true or Is it possible to migrate from “Facebook Events” to…

    • 4
    • 1/10/17
    • Solved Closed
      Event Content Imports as One Long Paragraph

      Posted by: Rion
      Most Recent by: Ratings Droid on 2017/01/10 at 8:35am

      Hi, I have a nightclub client using the Facebook importer for events. When you click on the single event all of the text within the body of the event gets jumbled into one long paragraph. I have the events calendar on another couple of sites and it doesn̵…

    • 6
    • 1/10/17
    • Solved Closed
      Need refund on Calendar Pro and Tickets Pro

      Posted by: Gerald
      Most Recent by: Ratings Droid on 2016/12/27 at 8:35am

      Hi there, I purchased the pro versions of Calendar and TIckets pro for a project I’m working on but we’ve decided not to use this option going forward as it doesn’t meet the needs of the project. Can you please refund these two items? I no l…

    • 4
    • 12/27/16
    • Solved Closed
      Lots of problems but not expired

      Posted by: Lauren
      Most Recent by: Ratings Droid on 2016/12/22 at 8:35am

      I am currently getting the message “You have entered a license key for The Events Calendar: Facebook Events but the key is out of installs. Visit the Events Calendar website to to manage your installs, upgrade your license, or purchase a new one.”…

    • 4
    • 12/22/16
    • Solved Closed
      Facebook import + WPML

      Posted by: rdesignsro
      Most Recent by: Ratings Droid on 2016/12/20 at 8:35am

      Hello, I’am using your Events Calendar + Facebook Importer with WPML plugin. I have website in 2 languages. In primary language are events loaded, but in second language are no events… Can I somehow completely disable translation for 2nd language…

    • 6
    • 12/20/16
    • Solved Closed
      The Events Calendar: Facebook Events or Aggregator??

      Posted by: 2ndwing
      Most Recent by: Ratings Droid on 2016/12/20 at 7:20am

      Hi, I have recently renewed my Events Calendar Pro and Facebook Events. Now I’m requested to upgrade the Aggregator as well. I have never bout the Aggregator and I’m not sure why should I need it. But, the fact is that I do have paid for the Faceb…

    • 10
    • 12/20/16
    • Solved Closed
      Facebook Events vs Events Aggregatior?

      Posted by: Gerhard
      Most Recent by: Ratings Droid on 2016/12/14 at 8:35am

      Hey Dudes! So um, I’m confused – I just bought Facebook events to pull in events into Events Calendar but I noticed now there is something called Events Aggregator… which is a separate product, costs the same and does much more? The Facebook…

    • 6
    • 12/14/16
    • Solved Closed
      Facebook venue not importing

      Posted by: Cody
      Most Recent by: Hunter on 2016/12/12 at 10:45pm

      Hi There, I am using the auto import feature for Facebook events and only a few of the venues for imported events seem to be importing along with everything else. Any ideas? I looked at the events individually and compared those importing, to those that a…

    • 9
    • 12/12/16
    • Solved Closed
      FACEBOOK IMPORT EVENTS STOPPED WORKING

      Posted by: Oren
      Most Recent by: Ratings Droid on 2016/12/06 at 8:35am

      Hi, I purchased the ‘facebook-events-import’ plugin, and it worked well for a while. After about a month of not using the importer, now it won’t let me choose ‘Facebook’ option on the list in ‘Import’ tab. Need your help, Thanks

    • 4
    • 12/6/16
    • Solved Closed
      Question?

      Posted by: joseph
      Most Recent by: Ratings Droid on 2016/12/06 at 8:35am

      This question is actually in two parts. 1. Are the events I can add to my site unlimited? (through the basic calendar pro) 2. What are the limitations as far as how many facebook events i can add? (through the facebook imports and legacy import)

    • 4
    • 12/6/16
    • Solved Closed
      Facebook Events – License Renewal

      Posted by: Ashley
      Most Recent by: Ratings Droid on 2016/12/02 at 8:35am

      I received the message below but paid for a full license on July 8, 2016. Why do I need to pay $139 again on November 10, 2016? It looks like you’re using Event Aggregator and The Events Calendar: Facebook Events, but the license keys you supplied do n…

    • 4
    • 12/2/16
    • Solved Closed
      Facebook Events

      Posted by: thelakecountrymom
      Most Recent by: Ratings Droid on 2016/12/01 at 8:35am

      I bough FACEBOOK EVENTS a few months ago and it has been working great, I logged in today and saw that I am no longer bale to import Facebook Events like I could before, although I bought it??? I see I can now buy Event Aggregator. I do not want to. I only wa…

    • 4
    • 12/1/16
    • Solved Closed
      Return/Refund

      Posted by: John
      Most Recent by: Ratings Droid on 2016/11/30 at 9:02am

      Hi there! I took advantage of some of your deals this weekend to keep my site running for another year! Thanks for your awesome sale and phenomenal products! In my purchasing frenzy, I bought both the Facebook Events plugin and the Event Aggregator, not re…

    • 5
    • 11/30/16
    • Solved Closed
      Legacy Facebook vs Aggregator

      Posted by: Annette
      Most Recent by: Ratings Droid on 2016/11/29 at 8:35am

      Hi, I tried your new Aggregator plugin and don’t like the new interface. First I have to open each Facebook event provider to see what can be imported and then there is no (link) so I can’t quickly view the event before deciding to import it. I …

    • 6
    • 11/29/16
    • Solved Closed
      Issue with FB Events after Aggregator showed up in WP

      Posted by: CHRISTOS
      Most Recent by: Ratings Droid on 2016/11/25 at 8:35am

      I saw that Aggregator showed up in my admin, without me Installing that. The thing is that after that showed up the regular FB Events import changed to “Legacy Import” and not working properly at all. I select which entries to import after running…

    • 22
    • 11/25/16
    • Solved Closed
      Facebook events not importing as scheduled

      Posted by: Ed
      Most Recent by: Ratings Droid on 2016/11/22 at 8:35am

      Hi there, I’ve just set up termcard.co.uk with forty or so facebook pages feeding in all set to automatically import (some daily, some every 30 mins). However, none of them are doing it… A normal import works absolutely fine and forcing an import …

    • 6
    • 11/22/16
    • Solved Closed
      General questions and RSVP via FB?

      Posted by: wegoecono
      Most Recent by: Ratings Droid on 2016/11/22 at 8:35am

      Hello – this looks like a possible option for us. We have FB events set up, but have also been using Events Calendar separately. If we set up FB events, it looks like we can import them into the site via The Events Calendar. Is there communication betwe…

    • 4
    • 11/22/16
    • Solved Closed
      Trouble with importing Facebook Events

      Posted by: David M
      Most Recent by: Ratings Droid on 2016/11/22 at 7:19am

      I work for a web design company and one of our clients wished to import their Facebook events onto their website. Our client gave us the API Key as well as the Facebook page to import from. We have entered them in the correct areas but we still were not able …

    • 12
    • 11/22/16
    • Solved Closed
      Legacy import

      Posted by: Phil
      Most Recent by: Ratings Droid on 2016/11/15 at 8:35am

      Hi Guys, I can’t find my Facebook Import page on the Events Calendar anymore. I just get a page that invites me to buy the Event’s Aggregator. How can I get Facebook events for my site now? Thanks Phil.

    • 4
    • 11/15/16
    • Solved Closed
      Facebook Events Tab not showing up

      Posted by: soul322
      Most Recent by: Ratings Droid on 2016/11/11 at 8:35am

      http://screencast.com/t/UFUPHW5t9k4 I submitted the APP ID and the SECRET ID and saved both of them. But the Facebook tab doesn’t appear. Not sure if I’m missing a set. Please let me know what steps to take.

    • 4
    • 11/11/16
    • Solved Closed
      Events Venues being labelled in

      Posted by: Gunnar
      Most Recent by: Ratings Droid on 2016/11/10 at 8:35am

      This is the oddest thing ever. So like more than half the events I’m importing from my FB page have the venue title in arabic. They are not arabic on Facebook. Like the venue might be “Boston, MA” and instead of the venue title being ̶…

    • 9
    • 11/10/16
    • Solved Closed
      Not Importing Most Improtant Fields

      Posted by: Derek
      Most Recent by: Ratings Droid on 2016/11/09 at 8:35am

      The facebook importer seems to not be importing most important fields – like contact info for the events and websites, etc. Here is an example event you can test on your end. https://www.facebook.com/events/1675517589431579/

    • 12
    • 11/9/16

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