Solved Closed📣 Maintenance Release for the Week of 10th of July 2017
Hello! We’re happy to announce that we just published a Maintenance Release for The Events Calendar, Event Tickets, and several premium add-ons. Maintenance Releases are smaller updates between major updates that are mostly comprised of bug fixes, tweak…
Solved ClosedTransfer of the purchase price to Facebook pixels
Hello I would need a solution to pass the shopping value to Facebook pixels. I have “The Event Calendar PRO”, where plug-in products for WooCommerce are created via “Event Ticket”. I would gladly transfer the purchase value and the pro…
Solved ClosedFacebook imports failing
Many of my Facebook scheduled imports are now showing as unknown and failed under history. I have tried disconnecting and reconnecting Facebook but after the next import it is still showing many as failed.
Solved ClosedImporting Facebook is not done
I’m having th4e same problem and I have many, many listing so doing each one manually is kinda a pain. I’ve been go back and activate the old Facebook importer to find events that need to be imported. Carolyn ======================== PLEASE LEAV…
Solved ClosedFacebook events
Is there any possibility to share events from Facebook site to websites main page and also send specific events to a groups own calendar ?
Solved Closedbroken images
Hi! Since last update of plugin and WP (Today) when I import Facebook events, Image are broken and I have to upload it manually. How can I solve it? Thanks
Solved ClosedAuto re-synchronizing events?
Often after importing an event from Facebook, changes are made to the Facebook event, the title the text etc (for example, we use it for gigs, so we might add a support band, change the text to indicate it is sold out etc) Obviously you can use the re-synchro…
Solved ClosedScheduler loses Facebook import tasks
I’ve turned on full logging and checked to allow access by ECP technical support within help. I have also added a scheduled import from facebook.com/sheetmusicdeals to sheetmusicdeals.com per the screenshot. Typically, the scheduled task will disappear …
Solved ClosedWhacky ECP Widget display and styling/CSS
ECP Widget display + styling It appears that the default CSS for the ECP widget is all new, right? We have a STICKY event on the home page for an upcoming event and it is NOT displaying in a footer widget on the home page. Look here, bottom left footer widget…
Solved ClosedEvent Aggregrator
ECP team, I am a long time user of ECP and FBEvents. I received notice via email that I need to purchase EVENT AGGREGRATOR. We are pulling events from FB into one ECP instance for a client. I purchased the EVENT AGGREGRATOR at your site and I’m now conf…
Solved ClosedUrgent. Event showing over 2 day period
Hi, I have used the CSV import tool and it is importing the events whcih run from 11:59pm to 6am the following day. Unfortunately the event is showing up as 2 days which makes the calendar look somewhat undesirable and confusing. Could someone advise why it i…
Solved ClosedWill Events Aggregator do what I need it to due?
I currently have about 400 organizers (that number will be growing). With FB Events I can run the import and selectively choose which of the events are relevant and proceed to import the events I choose. Will Events aggregator mimic this functionality? I do…
Solved ClosedEvent Aggregator
I just got this email that this has expired. I renewed it on March 1. Please fix!!! Thanks, Carolyn Hey Carolyn, We wanted to let you know that your Event Aggregator 100 Imports License has expired. To continue receiving support and updates, please renew y…
Solved ClosedImport history errors and duplicate scheduled imports
Hello, My import history is showing multiple errors however my scheduled imports look OK. I have ran a one time import of a failed scheduled import with no issue. I am finding it very hard to tell if the imports are actually failing or not as it would appea…
Solved ClosedA Few Problems
Problem #1: I am trying to make my tooltip clickable so that it takes people directly to the facebook page from which I am importing events. Problem #2: My tooltip file is currently clickable now, and takes you to the event page inside events calendar, but th…
Solved ClosedFacebook Events License
I purchased Facebooks events and the website said I need aggregator. I put the license code in for aggregator and it tells me its invalid. Facebook events is deactivated on my wordpress site. Still doesn’t work.
Solved ClosedExport to calendar events that I have RSVP'd I will attend?
Is there a way to allow users to import the events they are attending to their google or iCal calendar for instance as part of the My events widget or shortcode?
Solved ClosedError when importing events
Good afternoon, When i am importing the events from Facebook, in the section import – History, each events shows an error on it’s side, but i don’t have a clue about what it is referring to (See attached file). And it’s now 3 weeks tha…
Solved ClosedEvents from Facebook for Business
Hi there, We have been importing events from the following Facebook page: https://www.facebook.com/DubzzDigitalMarketing/ But now they are migrating over to the following url: https://business.facebook.com/DubzzDigitalMarketing/ Do we continue to use the sa…
Solved ClosedFatal error when I try to deactivate Facebook Event plugin
Good evening, I have some problems when I try to migrate to Event Aggregator plugin (I have FB events 4.2). When I try to deactivate FB events plugin, I have a fatal error. For luck, it’s a temporary fatal error, because the site restarts to work soon. …
Solved ClosedError: The import record is missing the origin.
Spoke too soon…the WPBakery Visual Composer plug-in won’t let me import Facebook events. However, I need that plug-in to run my layout. Please advise.
Solved ClosedImages don't load when the add-on "Facebook Events" is enable
Hello, After update WP, theme and plugins, included “The Events Calendar” the images on the site are not working and the speed of the site is affected as well. I have disable the add-on and the images are working and the speed of the site is norma…
Solved ClosedAfter update the events don't show up anymore
Hi, I updated the theme and plugins on one of our websites, and the events don’t show up anymore in the calendar or in the shortcode on the home page. I didn’t look for an plugin conflict as it was working before update and didn’t install a…
Solved ClosedPaid for Facebook Events, now I have to purchase Aggregator?
Hey there, I purchased the add-on Facebook Events for my calendar last August, and my license is obviously good until this coming August. However, I’ve just been made aware that you are phasing out the FB Events … do we have to now purchase the A…
Solved ClosedDo I Need to Renew Facebook Events if I have Events Aggregator?
I am getting a notice on my account that I need to renew Facebook Events. Do I need to do that if I have Events Aggregator? Can I safely ignore the Facebook Events renewal notice? Why are you sending out renewal notices for a product that you are phasing ou…
Solved ClosedFacebook events are importing but not under Upcoming Events widget
Suddenly the facebook events are no longer showing up under the Upcoming Events widget. They are being imported and appearing on the calendar, but are not listed under widget.
Solved Closedmigrate from Facebook Events to Event Aggregator
Hello, a few months ago we bought the plugin: Facebook Events. We have realized that the plugin is not working. And we are now obliged to buy another new Plugin (Event Aggregator) Is this true or Is it possible to migrate from “Facebook Events” to…
Solved ClosedEvent Content Imports as One Long Paragraph
Hi, I have a nightclub client using the Facebook importer for events. When you click on the single event all of the text within the body of the event gets jumbled into one long paragraph. I have the events calendar on another couple of sites and it doesn̵…
Solved Closednot importing
I have a bunch of daily facebook imports that are just not importing.
Solved ClosedFacebook Group Calendar Events Question
Will Facebook Group Events (not my personal events calendar) – but Group Events – Can we push group events from FB over to the events calendar on my website?
Solved ClosedImport images events facebook
Good evening, I wanted to ask why every once images are imported along with the events, while other times it is only imported the event without image. Thanks so much
Solved ClosedNeed refund on Calendar Pro and Tickets Pro
Hi there, I purchased the pro versions of Calendar and TIckets pro for a project I’m working on but we’ve decided not to use this option going forward as it doesn’t meet the needs of the project. Can you please refund these two items? I no l…
Solved ClosedLots of problems but not expired
I am currently getting the message “You have entered a license key for The Events Calendar: Facebook Events but the key is out of installs. Visit the Events Calendar website to to manage your installs, upgrade your license, or purchase a new one.”…
Solved ClosedRenew Facebook Events Importer or Event Aggregator?
Hi I just renewed my license for Facebook Events Importer on the site. However, then I saw this post, https://theeventscalendar.com/knowledgebase/moving-to-event-aggregator/, and then a red “Renew License” button for the Events Aggregator on my a…
Solved ClosedFacebook import + WPML
Hello, I’am using your Events Calendar + Facebook Importer with WPML plugin. I have website in 2 languages. In primary language are events loaded, but in second language are no events… Can I somehow completely disable translation for 2nd language…
Solved ClosedThe Events Calendar: Facebook Events or Aggregator??
Hi, I have recently renewed my Events Calendar Pro and Facebook Events. Now I’m requested to upgrade the Aggregator as well. I have never bout the Aggregator and I’m not sure why should I need it. But, the fact is that I do have paid for the Faceb…
Solved ClosedMoving to Event Aggregator – No Import Wizard offered
I’m in the middle of transitioning from FB to the new all in one aggregator. I followed the instructions but never ended up seeing a popup to offer importing the old plugin’s settings. I’m doing it now manually but wanted to share in case it…
Solved ClosedFacebook Events vs Events Aggregatior?
Hey Dudes! So um, I’m confused – I just bought Facebook events to pull in events into Events Calendar but I noticed now there is something called Events Aggregator… which is a separate product, costs the same and does much more? The Facebook…
Solved ClosedFacebook venue not importing
Hi There, I am using the auto import feature for Facebook events and only a few of the venues for imported events seem to be importing along with everything else. Any ideas? I looked at the events individually and compared those importing, to those that a…
Solved ClosedFACEBOOK IMPORT EVENTS STOPPED WORKING
Hi, I purchased the ‘facebook-events-import’ plugin, and it worked well for a while. After about a month of not using the importer, now it won’t let me choose ‘Facebook’ option on the list in ‘Import’ tab. Need your help, Thanks
This question is actually in two parts. 1. Are the events I can add to my site unlimited? (through the basic calendar pro) 2. What are the limitations as far as how many facebook events i can add? (through the facebook imports and legacy import)
Solved ClosedFacebook Events – License Renewal
I received the message below but paid for a full license on July 8, 2016. Why do I need to pay $139 again on November 10, 2016? It looks like you’re using Event Aggregator and The Events Calendar: Facebook Events, but the license keys you supplied do n…