Support Forums

Events Calendar PRO

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      A note on updating to Avada 4.0.2

      Posted by: Geoff
      Most Recent by: on 2016/05/11 at 10:28am

      Hey folks, we’re writing to let you know that we’ve seen a number of reports come in letting us know about layout issues with the latest update to Avada 4.0.2. You may already know and understand this, but it’s worth noting that Avada includ…

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    • 5/11/16
    • Solved Closed
      Release: The Events Calendar 4.1.3 and premium plugins

      Posted by: Geoff
      Most Recent by: on 2016/05/02 at 2:06pm

      We’ve been on a bug-squashing quest. And, for those of you using our iCal Importer plugin, we dedicate this release to you because we focused a majority of our exterminating efforts there to address a number of issues that have been reported in the foru…

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    • 5/2/16
    • Solved Closed
      Option does not work SEE HOW

      Posted by: ANTONIO JOSE
      Most Recent by: ANTONIO JOSE on 2016/05/25 at 1:22am

      Good afternoon: if not because today’s update … But I can not change the option SEE HOW. For example map. See here https://rondainfinita.info/eventos/foto/ In addition, the first page is “messy”. if I give following events appears m…

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      Displaying availability in single-event.php

      Posted by: Pierre
      Most Recent by: Pierre on 2016/05/25 at 12:59am

      Hi there, I´m facing a problem. I try to show the availability of tickets on the list-widget by adding code to single-event.php. Does anybody has a hint? Thanks and best regards, Pierre

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      Independant Venue Category

      Posted by: Adage
      Most Recent by: Brook on 2016/05/24 at 11:11pm

      Hi, I found this thread : https://theeventscalendar.com/support/forums/topic/add-venue-category/ Where Jonah explains how to add the Events Category to the Venues too. But I want an independant taxonomy in order to have different categories for events and for…

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      Search not working

      Posted by: Hans-Gerd
      Most Recent by: Geoff B. on 2016/05/24 at 10:51pm

      Hi, unfortunately, the search function (TEC) for terms in events does not work reliable with any browser. Particularly with firefox we had this problem ever, with other browsers (Chrome, Opera) the problem appears partially. Thanks for Assistance. Best regard…

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      Bug in Weekly Exclusion

      Posted by: Ryan
      Most Recent by: Geoff B. on 2016/05/24 at 10:47pm

      I’ve noticed some unpredictable behaviour with the Weekly exclusion checkboxes. Please see attached screenshots … my event is supposed to recur weekly on Monday, Wedesday, and Friday (with the exception of two holidays). The result is that the eve…

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      ECP settings page not updating

      Posted by: Lasse
      Most Recent by: Hunter on 2016/05/24 at 10:43pm

      Simply put, the settings page for ECP in wordpress seems to accept changes, but never updates to reflect this fact. It’s stuck on displaying my old settings while actually applying the new ones. I have disabled all plugins, reverted to standard theme. N…

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      tribe-common

      Posted by: Reine
      Most Recent by: Brook on 2016/05/24 at 10:39pm

      First, some specifics: 1. csrs.southregionstars.com 2. Events Calendar: 4.1.4; Pro: 4.1.3 3. Theme: Vantage Premium (SiteOrigin) (using an activated child-theme (vantage-child) I have been trying to customize my calendar headings through override files in a…

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      Upcoming Events – Titles Hyphenated

      Posted by: Ashleigh
      Most Recent by: Hunter on 2016/05/24 at 10:03pm

      When I am looking at the Upcoming Events listing, some of the titles of my events are hyphenated and I’d rather that they not be (e.g. the full word would just go down to the next line). Is there an easy fix for this? Thanks!

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      warning when viewing by month

      Posted by: icslowellcom
      Most Recent by: Hunter on 2016/05/24 at 9:59pm

      getting Warning: urldecode() expects parameter 1 to be string, array given in /home/icslowel/public_html/wp-includes/query.php on line 2634 when viewing my calendar as a monthly view. Weekly works fine. see http://icslowell.com/events/month/ weekly view is …

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      3Clicks theme not working

      Posted by: Don
      Most Recent by: Hunter on 2016/05/24 at 9:48pm

      I’m seeing the main calendar (http://powershell.org/events) correctly, but individual events (http://powershell.org/evt/cincinnati-powershell-user-group-may-meeting-back-to-basics/) are displaying a blank page. Turned off all plugins; no help. Switched …

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      Problem (again) after update

      Posted by: kortris
      Most Recent by: Hunter on 2016/05/24 at 9:44pm

      hello, after following your instructions from here https://theeventscalendar.com/support/forums/topic/problem-after-update/ i have recenlty update to the newest version. unfortunately the problems remaining. in the list view the country’s name and the &…

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      Changing color of the whole calander

      Posted by: caden
      Most Recent by: Geoff B. on 2016/05/24 at 9:19pm

      How do I change the whole color scheme of the calendar on my site. It’s just the default white and grey right now and I’m finding it hard to read. Do I have to custom css all of this?

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      Changes in settings will not save

      Posted by: Bryan
      Most Recent by: Josh on 2016/05/24 at 8:09pm

      We have just started to use this plugin Strangely, when we try to save settings here: http://microgardener.11dig.it/get-free-newsletter-updates-ebook/ they simply refuse to save. What happens is it appears to accept the changes and you can see the change refl…

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      Hotmail tickets not sent

      Posted by: Carly
      Most Recent by: Geoff B. on 2016/05/24 at 7:55pm

      Hi, We are having trouble with people who purchase tickets with a Hotmail email address do not receive the email with there tickets, any ideas??

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      Categories/Tags template pages

      Posted by: henricocounty
      Most Recent by: Geoff B. on 2016/05/24 at 7:50pm

      When the categories/tags links are clicked on the single event detail pages, the information on our site currently goes to the default archive page (which for us is /news, so the category/tag page is /news/tag/tagname). We believe it is confusing to users of…

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      Show one category in photo view

      Posted by: Mogul
      Most Recent by: Geoff B. on 2016/05/24 at 7:34pm

      Hi, We want a Featured Event feature on the homepage, and have purchased Events Calendar Pro for the photo view. On the events page, i am sticking with the normal photo view but obviously on the homepage i just want the one “featured” category. Al…

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    • Today
    • Solved Closed
      How to add year-long ical feed to Month view

      Posted by: Ajay
      Most Recent by: Nico on 2016/05/24 at 4:30pm

      Following the post with the code to add a year-long ical feed at https://theeventscalendar.com/support/forums/topic/can-i-create-a-ical-feed-sync/#post-1024051 I would like to add the ical feed http://example.com/events/?ical=1&year-feed at the base of t…

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      Soft 404s

      Posted by: Lisa
      Most Recent by: Brook on 2016/05/24 at 3:51pm

      This has been an ongoing issue, and now I have some time to follow up on it. Webmaster tools keeps reporting SOFT 404’s How do I resolve this? I have this to enable diagnostics: // This snippet adds diagnostic info to your sites <head> html commen…

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      Week View Show Current Day as Start Day

      Posted by: imaginate
      Most Recent by: imaginate on 2016/05/24 at 3:45pm

      Hello, I can’t seem to find a solution. Is it possible to have the week view start on the current day? For example, if today is friday, it would start the week on Friday and show till the next Thursday. So the start day (first day in the week) is always…

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      Event Cache

      Posted by: Craig
      Most Recent by: Craig on 2016/05/24 at 3:44pm

      Hi there, I was having an issue with events that had passed showing up, the wrong date on the calendar in the widget, and a failure of any events showing up on the calendar. I had figured this was an issue with some UTC time differences, as it seemed to clea…

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    • Today
    • Solved Closed
      Switching from Month View to List View Shows No Events

      Posted by: reelrock
      Most Recent by: reelrock on 2016/05/24 at 3:43pm

      I’ve just migrated this plugin over to a new site and I’m still getting a feel for it, but overall, I find it pretty great to work with. I am running into a problem when switching views and I couldn’t find the answer in the related forum pos…

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    • Today
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      Updated Avada to and now my calendar looks messed up

      Posted by: Cindy
      Most Recent by: Cindy on 2016/05/24 at 1:52pm

      Hello, I just updated to Avada 4.0.2 from 3.8 and it toasted the formatting for The Events Calendar. I.E. It removed the paragraphs, does not show all of the event info until you click on Learn More, at which point it opens up to look like I want it to in t…

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      Show Recurring Events

      Posted by: Oliver Mark
      Most Recent by: Oliver Mark on 2016/05/24 at 12:14pm

      Hi! I’d like to show all recurring events on this page (http://www.odsalling.org/programacao-menu/datas-sagradas/), but couldn’t figure out a way to do so. Any help would be appreciated!

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      Events duplicated without my doing

      Posted by: taosharon
      Most Recent by: taosharon on 2016/05/24 at 11:25am

      HI, Help! I have Events Calendar Pro. Here is the page I am referring to: http://www.taosharon.com/events/2016-06/ You will see on 6/22- 3 events that are the same: Microcosmic Orbit Meditation. I did not input those events although I do that event every m…

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      getting license key 'not valid' messages in error

      Posted by: deshub
      Most Recent by: deshub on 2016/05/24 at 11:20am

      Hi, Last week I renewed my ECP license and also purchased Community Events. When I input the license keys into the Settings page, I get a message for both ‘Sorry, this key is not valid.’ Can you help? I want to update the calendar to the latest ve…

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    • Today
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      Categorys

      Posted by: Ralf
      Most Recent by: George on 2016/05/24 at 9:29am

      Hello We have a two days event. I use the event-categorys to filter some types of events. Now i would like to display the event categorys of both days in one single list. I can do this for one day (“vortrag” is the category name) : http://programm…

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    • Today
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      Customize Individual Event Category Archive

      Posted by: Josh
      Most Recent by: George on 2016/05/24 at 9:22am

      Hi this is stemming off of the discussion in https://theeventscalendar.com/support/forums/topic/customize-individual-event-category-archive/#post-1113385. The logic of the code works but the code appears in both the event page (/events) and the category page …

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      Show one category in photo view on home page

      Posted by: Becky
      Most Recent by: George on 2016/05/24 at 9:15am

      Hi, I’m also trying to show just one category ‘featured’ in a photo view for a separate page. I’ve got things showing up as needed, but I’m missing how to get the single category or tag only. I’ve tried ‘taxonomyR…

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      Keeping Event Tags Separate from Post Tags

      Posted by: Kary
      Most Recent by: Andras on 2016/05/24 at 7:39am

      I see this issue has been raised at least twice – https://theeventscalendar.com/support/forums/topic/update-on-tag-queries/ However both threads are closed and I wanted to add my voice to this problem as it poses a serious issue. It seems to me that if …

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      Changing META data on event page

      Posted by: TEME
      Most Recent by: Andras on 2016/05/24 at 7:23am

      We have an event which is free. However, when this event is displayed, its META data displays “Pris: ” (see screendump) and then nothing. I have searched high and low to find out where this text is being output. Can you help me out with regards t…

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      month view – show upcoming from other month by default

      Posted by: michael
      Most Recent by: Brook on 2016/05/24 at 7:22am

      Hello. Im using your pro version of Event Calendar. http://develop.name/ditto/lg/ Could you please help me – say i dont have any more events in may, but ive got some in June, can i show first upcoming event by default so i dont have empty space when use…

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      Events Pro not working with new theme.

      Posted by: Dustin
      Most Recent by: George on 2016/05/24 at 6:30am

      Hi team. I recently purchased this Philanthropy theme that comes with many nice features. However, upon installing the theme the Events Pro plugging is not working properly. http://demo.themefuse.com/philanthropy/ Here is the events page: https://www.kwiawtst…

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      Summer Time One Hour Change

      Posted by: barrywales
      Most Recent by: Brian on 2016/05/24 at 5:51am

      I have just noticed on my website that recurring events that span the last weekend of March when Summer Time starts, that is, clocks go forward one hour in the UK, are showing the wrong time. Where the time should be, for example 11.00am. the event is showin…

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      WPML, recurring events redirecting to first event.

      Posted by: Maria
      Most Recent by: George on 2016/05/24 at 5:49am

      same trouble here: https://theeventscalendar.com/support/forums/topic/with-wpml-links-redirect-to-first-event-in-series/ I have done all the tests that Saulo did, and I have the same problem. Deactivating WPML everything is OK, but once I reactivate it, iR…

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      Calendar duplicate title

      Posted by: Stephen
      Most Recent by: George on 2016/05/24 at 5:33am

      Hi there, The calendar page on my is displaying duplicate event in H2 titles. I attach a screenshot of the issue. Any advice would be greatly appreciated. Kind regards, Stephen

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      Widgets are now gone

      Posted by: Mike
      Most Recent by: Brook on 2016/05/24 at 12:01am

      I updated Events Calendar and now I cannot see any Widgets. When I’m in there I see a button next to Widgets that says “Manage in Customizer” But when I click that all I see is the image attached. What is going on?

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    • Yesterday
    • Solved Closed
      Can't change the standard stylesheet

      Posted by: Jorge
      Most Recent by: Jorge on 2016/05/23 at 9:25pm

      I try to change the standard stylesheet from “Tribe Event Style” to “Skeleton Style” or to “Complete Style”. By saving my selection, nothing happens. The selected radio button remains always at “Tribe Event Style̶…

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    • Yesterday
    • Solved Closed
      Edit Tribe Events Bar

      Posted by: siriusly
      Most Recent by: Nico on 2016/05/23 at 8:35pm

      Hi — I’ve searched forums & knowledgebase, but am not finding the answer to this… Where can I change the text for the Tribe Events Bar (“Events In” ; “Date” ; “Search” ; and the submit button “Fi…

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    • Yesterday
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      Problems adding a facebook button to an event

      Posted by: Lluís
      Most Recent by: Josh on 2016/05/23 at 8:23pm

      Hello, We’re using events calendar pro pluggin. We’ve made a customized event view where there are two buttons, one for selling tickets and another for facebook. The selling tickets button works perfectly but the other doesn’t work. Could yo…

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    • Yesterday