Support Forums

Events Calendar PRO

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    • Solved Closed
      Events Calendar broke WordPress Customizer

      Posted by: Aaron
      Most Recent by: Aaron on 2017/05/28 at 4:05am

      Hi there, after activating the Events Calendar plugin I can not use the builtin Customizer anymore. Every time I want to change something (or even if I want to add an menu entry via admin panel) it throws an 500 error. If I disable Events Calendar everything …

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    • Today
    • Solved Closed
      Google Structured Data and Time Offset

      Posted by: Mathew
      Most Recent by: Mathew on 2017/05/28 at 1:28am

      I’m researching and issue where an event is, for example, at 7:30 pm CST on a particular day. When doing a google search, the event is showing on the following day. When viewing the JSON-LD data, the timezone offset is not been set. It’s appending…

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      no page appears when a choose another month

      Posted by: Christophe
      Most Recent by: Christophe on 2017/05/27 at 8:14am

      Hello, I’ve Event Calendar Pro and since a couple of days, there is a problem when a choose another month on the calendar : it is loading without end and the new page never appears. This problem doesn’t exist when I choose the Map option : it is t…

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    • Yesterday
    • Solved Closed
      Import CSV of venues

      Posted by: Julien
      Most Recent by: Julien on 2017/05/27 at 6:30am

      Hi, The import CSV of venues doesnt seem to be working although i’ve respected all the csv column taxonomy. It says import successful and then it says that the imports are pending. None of the content i’ve imported has been added to the website. T…

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    • Yesterday
    • Solved Closed
      LONG QUERY DUE TO UPDATE_META_CACHE

      Posted by: Nicolas
      Most Recent by: Nicolas on 2017/05/27 at 4:47am

      Hello, We face a dramatic issue : all posts published (events and regular post as well) activate wp-include/meta : // Get meta info $id_list = join(‘,’, $ids); $cache = array(); $meta_list = $wpdb->get_results( $wpdb->prepare(“SELEC…

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      Multi-Site Help!!! – Licensing

      Posted by: Scott
      Most Recent by: Scott on 2017/05/27 at 4:36am

      Hey there, here’s the scenario: Bought a single site license for several plugins such as EC Pro, Aggregator, Filter Bar, Community Events etc. We then took the main site and went multi-site – splitting into 3 sites essentially. * PROBLEM – …

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      Google Maps not showing

      Posted by: Lori
      Most Recent by: Lori on 2017/05/27 at 4:08am

      I have tried a lot of the things listed such as: – creating API key for Google Map – getting Cal Pro – all buttons such as “enable maps” are selected Yet still my event addresses and map doesn’t show. Please help. Lori fo…

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      Hide email address on event organizer page

      Posted by: Tom
      Most Recent by: Tom on 2017/05/27 at 2:58am

      Is there a way to hide the email address on the event organizer page? I don’t want to remove the email address from the organizer because I use that to send an email to the organizer that an event occurred. https://www.levdev25.com/organizer/paula-kowal…

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    • Solved Closed
      WPML error

      Posted by: David
      Most Recent by: David on 2017/05/27 at 2:53am

      Hi i have the eventcalendar Pro and WPML, i try to install but give some error. I even install a new clean WP everything in the last update with Theme default. I copy the error “Warning: file_exists(): open_basedir restriction in effect. File(/tmp/tribe…

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    • Solved Closed
      Events Cal Bar – Add Another Button

      Posted by: Jason
      Most Recent by: Jason on 2017/05/27 at 2:43am

      Hey there gang, very simply I want to add another button to the events calendar bar (the default bar not the filter bar) to Add An Event (link to community events submission) but I cant locate the correct file within the plugin to edit. I am perfectly happy…

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    • Yesterday
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      Problem with tabs on Events backend

      Posted by: Matthew
      Most Recent by: Monica on 2017/05/27 at 12:42am

      Hi, when I look at the events in the backed of the site the description and some other items have a very short tab, so that the words are broken up and put underneath each other. I have tried updating Events plugins, disabled all other plugins, updated the th…

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    • Yesterday
    • Solved Closed
      Show Entire Day (5:30AM – 8PM) in Week View

      Posted by: Sara
      Most Recent by: Geoff B. on 2017/05/26 at 11:15pm

      Hello! We are using your plugin to build a new website and have a question about the way events are shown in the Week view. Here is our in-progress calendar: http://crossfit802.wpengine.com/802-crossfit-class-schedule/ Right now when you go to the page, you c…

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      text not showing on mobile screens

      Posted by: Michael Adams
      Most Recent by: Victor on 2017/05/26 at 10:47pm

      hi clearwatercasino.com, theme from previous developer that i have to make work for now some custom css to color events by venue, and category works fine on desktop android v7.0, chrome 58.0.3029.83 text not showing, tried skeleton styles, full styles, tribe …

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    • Solved Closed
      Missing translations into the German language

      Posted by: Marcus
      Most Recent by: Geoff B. on 2017/05/26 at 10:47pm

      Hello, In the Events calender Pro plugin some translations are missing in the German language. Date and Time are not German language 🙂 I tried with the plugin Loco Translate, the appropriate places to find. But allegedly 100% of the language files should b…

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      Move featured image above title in list view and single view

      Posted by: Marion
      Most Recent by: Geoff B. on 2017/05/26 at 10:19pm

      In photo view the featured image is above the title. Is it possible to display the featured image above the title in list view and in single event view. View this page as an example: http://www.beyondbenign.us/wordpress/events/list/ Login credientials http://…

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    • Yesterday
    • Solved Closed
      Highlighted short on list view

      Posted by: Íñigo
      Most Recent by: Victor on 2017/05/26 at 8:18pm

      1. How can I highlight only the first 30 characters of an event in the list format? 2. Can I decide the text that comes out in the highlighted in the format list or photo? Always pick up the first few characters of the text box for each event Thank you

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    • Yesterday
    • Solved Closed
      _EventDuration multi day event

      Posted by: Susan
      Most Recent by: Victor on 2017/05/26 at 7:59pm

      I have several event feeds on our web site generated by using the Custom Content plugin and the Tribe Events custom post types and meta fields. To differentiate between multi day and single day events I have been using ‘if field=_EventDuration compare=m…

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    • Yesterday
    • Solved Closed
      Slow server response on filtered admin events table

      Posted by: John
      Most Recent by: Victor on 2017/05/26 at 5:17pm

      Hi – some of our admin users are experiencing 20-30 second server response times on the admin events table page when using a filter for the start date. Removing the filter makes the page load normally again. I’ve tried adding the same filter with …

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    • Yesterday
    • Solved Closed
      Move Events from One Site to Another?

      Posted by: Jennifer
      Most Recent by: Geoff B. on 2017/05/26 at 2:22pm

      I am working on a new site (www.brewridgetrail.com/new). I am have The Events Calendar on the current version of the site (www.brewridgetrail.com) with a ton (5,000-ish) events. I keep trying to export/import into the plugin on the new site via the WP interfa…

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    • Yesterday
    • Solved Closed
      Language files

      Posted by: George
      Most Recent by: Geoff B. on 2017/05/26 at 2:14pm

      Hi, The greek languages files that exists in “wp-content/plugins/the-events-calendar/lang” are not fully updated. Therefore i did some changes in both the-events-calendar-el.mo & the-events-calendar-el.po. The problem is that every time i upda…

    • 2
    • Yesterday
    • Solved Closed
      Events List Widget: Remove end time

      Posted by: theedge
      Most Recent by: Geoff B. on 2017/05/26 at 2:00pm

      Can anyone help me with the events list widget? I want to remove the end time (date and time) of an event in this widget. I just can’t find the file where to remove that part of the code. You can see the widget in action right here https://www.wann-is-w…

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    • Yesterday
    • Solved Closed
      Photo Display

      Posted by: William
      Most Recent by: Geoff B. on 2017/05/26 at 1:53pm

      After the latest update, I’m having some issues with the Photo display view on the event calendar. The photos will not display at all anymore. Any help will be appreciated thanks… http://jeffersonpac.com/event-calendar/photo/

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    • Solved Closed
      Recurring Events – Event Series "Once" is failing to save

      Posted by: Paul
      Most Recent by: Paul on 2017/05/26 at 1:16pm

      Hi, When we try to create a recurring event with an Event Series with repeating the event Once on specified dates, and then save, the script hangs for a little while then shows a 500 error. When we come back to the event, it looks like the 1st occurrence is s…

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    • Yesterday
    • Solved Closed
      list-widget.php overrides not being used

      Posted by: rakmagazine
      Most Recent by: rakmagazine on 2017/05/26 at 12:44pm

      Overrides to the list-widget.php file are not being picked up. If I modify the file in the plugin source directory the changes are displayed. If I copy it to THEME/tribe-events/pro/widgets/list-widget.php any changes to that file are note being displayed. Whe…

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    • Yesterday
    • Solved Closed
      set to 30, bit only 5 items show

      Posted by: Robert
      Most Recent by: Robert on 2017/05/26 at 12:12pm

      I have the settings set to list 30 items in list view, but only 5 items are displayed on first page of events. If I go to next page, there are 30. When I go back to previous, there are 30, but always only 5 on first landing on the events page in calendar view.

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    • Yesterday
    • Solved Closed
      Filter for Organizer Does Not show Full List

      Posted by: Linh
      Most Recent by: Linh on 2017/05/26 at 12:09pm

      Is there a max for how many organizers the filter bar will show? We have over 300 organizers and it appears to only show up to “P”. Organizers with name starting after P does not show in the filter bar.

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    • Yesterday
    • Solved Closed
      Customize Related Events Template

      Posted by: Chris
      Most Recent by: Jennifer on 2017/05/26 at 12:05pm

      I have a problem with adding an excerpt to the related events loop. It’s repeating the content from the single event above it: http://tomthomson.org/event/ssspun/ I am using <?php echo get_the_excerpt( ); ?> I’d also like to customize th…

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    • Solved Closed
      Add event date to map view pop-up.

      Posted by: Callum
      Most Recent by: Callum on 2017/05/26 at 12:05pm

      Hi, How do I add the event date (and potentially time) to the map view pop-up (see attached image for reference), alongside the event title and location? Thanks! Callum

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      How to change size of header above all calendar views

      Posted by: Callum
      Most Recent by: Callum on 2017/05/26 at 12:02pm

      Hi, I’m trying to get rid of the blank space above the map on this page (because the above-the-fold experience is not that great currently) : http://www.handlebards.com/tickets. How do I do that? I have tried adding this code to my tribe-events.css file…

    • 1
    • Yesterday
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      Problems Adding Cost

      Posted by: rdhtzl
      Most Recent by: rdhtzl on 2017/05/26 at 10:40am

      Two questions from a new Events Calendar Pro user: 1. I create an event that will have a cost to attend. How do I add a cost to the event other than typing it into the shortcode on the Edit Event page? I would like the cost to appear underneath the date of t…

    • 1
    • Yesterday
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      calendar with sidebar

      Posted by: joe
      Most Recent by: joe on 2017/05/26 at 10:14am

      Hi I have the calendar plug in on my site and the calendar itself takes up the full page, how can I have it so it has a sidebar that I can use to list events? Thanks Joe

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    • Solved Closed
      Google Sync Link

      Posted by: Ryan
      Most Recent by: Ryan on 2017/05/26 at 9:39am

      I am working on creating a google sync link using: https://calendar.google.com/calendar/render?cid= If I add this to the link before the ical export link, from your system, found on the month view (after changing the url from https to http) it works So what I…

    • 2
    • Yesterday
    • Solved Closed
      Link to specific Tags, Authors, Venues, Dates

      Posted by: steph
      Most Recent by: Shelby on 2017/05/26 at 9:19am

      I need to link to a group of events with a specific tag, a specific date, author OR venue. Would i need the filter plug in for that or is there an other way to do this? Also would it be possible to list past and future events with these results?

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    • 5/26/17
    • Solved Closed
      Stray Comma

      Posted by: Helen Lafaye
      Most Recent by: Helen Lafaye on 2017/05/26 at 9:03am

      On this page of my site – http://kdcasinopromotion.com/events/category/bus-trips/list/ – there is a stray comma here: https://screencast.com/t/MWkktJwb8Q0B It is appearing next to the Event Venue, but I can’t find where I need to remove thi…

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    • 5/26/17
    • Solved Closed
      Severe query performance issues with new meta chunker

      Posted by: Kevin
      Most Recent by: Shelby on 2017/05/26 at 8:58am

      In 4.5.2, you introduced a new class called Tribe_Meta_Chunker. We are having serious query performance issues with this update on a high traffic site. We’ve had to revert back to 4.5.1 after only 5 minutes live on our site. Here are my questions. 1) Wh…

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    • 5/26/17
    • Solved Closed
      Unable to add new venue and organizer details

      Posted by: Alessandra
      Most Recent by: Alessandra on 2017/05/26 at 8:29am

      I’m adding new events but the option for place and organizer is unavailable. The scroll down menus for places and organizer don’t open and I also can’t add a new one. What should I do? Please help! Thanks, Alessandra

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    • 5/26/17
    • Solved Closed
      Reverse Chronological Order in List View

      Posted by: Myles
      Most Recent by: Shelby on 2017/05/26 at 8:16am

      Morning All! I have followed the instructions for customizing the plugin to match my sites theme and needs. All has worked very well except 2 issues that occurred and I do not know the fix for it. On my page I have it custom designed to show a large calendar …

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    • 5/26/17
    • Solved Closed
      events not showing in week view on mobile

      Posted by: Thomas
      Most Recent by: Thomas on 2017/05/26 at 7:35am

      Hi I have an events calendar, generated by the short code [tribe_events view=”week” tribe-bar=”false“]. It looks as expected on a large screen. However, on mobile the calendar is shown empty and the events are shown in list view below the …

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    • 5/26/17
    • Solved Closed
      How to remove auto created duplicate events?

      Posted by: ntbacalendar
      Most Recent by: Shelby on 2017/05/26 at 7:24am

      I recently had Godaddy help us import approximately 1100 events from our live site northtahoebusiness.org to our new site northtahoebusiness.org/dev2 – the problem was that we were getting 500 server timeout errors and they were able to break up the exp…

    • 3
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