Support Forums

Events Calendar PRO

    •  
    • Comments
    • Updated
    • Solved Closed
      My site is running very slow + slow to edit events in dashboard

      Posted by: guidegirl
      Most Recent by: Nico on 2016/09/26 at 8:30pm

      My site, guidetovintage.com is running very slow. It only has a few pages and 90% of the site is events from the events calendar plugin. If you go to this page which lists the events, you will see what I mean: http://www.guidetovintage.com/events/ I have publ…

    • 3
    • Today
    • Solved Closed
      Recurring Event Registration Issue

      Posted by: mhuebsch
      Most Recent by: Cliff on 2016/09/26 at 8:20pm

      Hi there, First of all, love the calendar and everything that comes with it. It looks and works great. I am however having an issue with the recurring events. I can make the recurring events and they show up on the calendar just fine. The problem is when I go…

    • 4
    • Today
    • Solved Closed
      Exclusion date not working correctly

      Posted by: simon
      Most Recent by: simon on 2016/09/26 at 8:16pm

      Hi, A belated follow up to the thread below (my apologies for not replying last time), the problem is still occurring the exclusion date excludes the wrong day – i assume it’s something to do with time zone example an event at 8pm everyday from 21…

    • 10
    • Today
    • Solved Closed
      Lose filter selection on next month

      Posted by: xiaojing
      Most Recent by: Nico on 2016/09/26 at 8:03pm

      Hello, When I have a filter selected such as Fundraising Events and I go to the next page, I lose my filter selection. How can we change it so that it will remember the filter selection as your moving from month to month? http://ebmcnew.pairsite.com/calendar/

    • 2
    • Today
    • Solved Closed
      Events list – upcoming events widget – not displaying events

      Posted by: david
      Most Recent by: Barry on 2016/09/26 at 7:58pm

      the upcoming events widget is not displaying any of my events. I think this is because my earlier event is in November. Can I change this? i have several events over the next year, I would like to display all of them on the widget. Full calendar http://www.br…

    • 2
    • Today
    • Solved Closed
      Tagged events list, click to pages 2 and higher?

      Posted by: Victor
      Most Recent by: Victor on 2016/09/26 at 7:37pm

      I’d like to provide my users a link to the first page of a tag filter, and let them page through the set of tagged results. If I provide a URL such as http://mysite.net/events/tag/mytag/ my users correctly see the first page of tagged events. But the …

    • 2
    • Today
    • Solved Closed
      Issues with how events are displayed in Lists vs. Calendar View

      Posted by: Inbok
      Most Recent by: Inbok on 2016/09/26 at 6:40pm

      Hi, I am both a Tickets PRO and Calendar PRO customer. We’re using your plugins to process registrations and payments for our recurring art classes. We are already aware of how a recurring event and payment works: this actually works fine for us sinc…

    • 4
    • Today
    • Solved Closed
      Events List Widget Filter Not Working

      Posted by: northwoods.church
      Most Recent by: northwoods.church on 2016/09/26 at 5:54pm

      Hello, I am using the Events Calendar List widget on many pages of the site that I am building. I have given my events different categories so that each page will show only events with the related category. However, the filter option is not working. For exam…

    • 2
    • Today
    • Solved Closed
      Sidebar Missing Following Update

      Posted by: seattledog
      Most Recent by: seattledog on 2016/09/26 at 5:37pm

      We have just updated The Events Calendar Pro V 4.2.4 to V 4.2.6. We also updated The Events Calendar from V4.2.5 to V 4.2.7. We now notice that the sidebar is missing from the page template even though the custom default-template.php file is still in the fold…

    • 1
    • Today
    • Solved Closed
      Operand "and" does not work in shortcode

      Posted by: Marie Lene
      Most Recent by: Mathew on 2016/09/26 at 5:25pm

      Hi, we have installed the latest version of Event Calendar Pro and try to use the following shortcode with the goal of showing only events, which are member of BOTH categories: [tribe_events_list operand=”and” categories=”cat01, cat02″…

    • 2
    • Today
    • Solved Closed
      tribe_update_venue() issues

      Posted by: Oliver
      Most Recent by: Cliff on 2016/09/26 at 5:07pm

      Hi, I’m using the function tribe_update_venue() to update the venues of our calendar. Unfortunately I realized some issues: 1. The function always returns false, whether the update was successful or not. This should be corrected as mentioned already in …

    • 5
    • Today
    • Solved Closed
      Password Protect/Restrict Content

      Posted by: Kathryn
      Most Recent by: George on 2016/09/26 at 5:02pm

      Hello, I posted a query last week asking how I could password protect or restrict content for these pages: http://www.littlefoxwebdesignnewbuilds.co.uk/ripleyrascals/events/, http://www.littlefoxwebdesignnewbuilds.co.uk/ripleyrascals/events/category/lifesavin…

    • 3
    • Today
    • Solved Closed
      Photo Default View – Page Not Found

      Posted by: Mitch
      Most Recent by: George on 2016/09/26 at 4:27pm

      I’ve just installed the PRO version of the plugin, allowing me to use the photo default view. However whenever I change my settings, the events page comes up with a Page Not Found. What could be the issue?

    • 6
    • Today
    • Solved Closed
      Hovering over events breaks layout

      Posted by: Lee
      Most Recent by: Lee on 2016/09/26 at 3:30pm

      I’ve only just noticed that when I hover over any events in the events calendar it breaks. Almost looks like it should be a hover but is actually embedding itself. The calendar is here: https://www.thisisrammy.co.uk/events/ Waiting for you to tell me it…

    • 1
    • Today
    • Solved Closed
      Pages loading extremely slow after upgrading.

      Posted by: Chad
      Most Recent by: George on 2016/09/26 at 3:26pm

      I have a site I’m working on. They were using 2.0.3. An upgrade occured from this to the latest version manually. Experiencing crazy slow page loads then 500 page timeouts when drilling into an event from the monthly calendar. After digging into the…

    • 11
    • Today
    • Solved Closed
      Split Header not working on /events page

      Posted by: Stephanie
      Most Recent by: Stephanie on 2016/09/26 at 3:12pm

      Hello, I am using DIVI theme and Events Calendar Pro on wayshowerscollege.com/events This page is not using the default settings for the header, I believe there is a bug with the calendar and DIVI theme that is not allowing the logo in header to disappear on…

    • 2
    • Today
    • Solved Closed
      White screen of death on WP-admin after installing Calendar Pro

      Posted by: Brooks
      Most Recent by: Brooks on 2016/09/26 at 3:09pm

      Hello, I got the white screen of death after installing calendar pro on the backend of a website. Functionality resumes after disabling the plugin from cpanel, but I’ll immediately get it again after attempting to install the plugin. Any assistance wou…

    • 4
    • Today
    • Solved Closed
      Moving Events Cart Above Event Details

      Posted by: Drake
      Most Recent by: Drake on 2016/09/26 at 3:03pm

      Hi! I was hoping you could help my team and I move the event’s cart. We would like to move the cart above the events detail information in the left sidebar. This is for one of our client’s website’s— http://www.beckinstitute.org. I have be…

    • 3
    • Today
    • Solved Closed
      Mobile view – day listings not showing when clicking dates

      Posted by: atoohill
      Most Recent by: atoohill on 2016/09/26 at 2:16pm

      When in mobile view and the small calendar dots appear this is what loads in console on page load: https://www.dropbox.com/s/2wztg4x5fykc7b6/Screenshot%202016-09-26%2017.14.24.png?dl=0 I’m expecting to see each day’s listing of events when I click…

    • 1
    • Today
    • Solved Closed
      How to move the next buttons in List View

      Posted by: xiaojing
      Most Recent by: Geoff B. on 2016/09/26 at 2:14pm

      Hello, In List View of the event page, I’d like to move the Next and Previous Event buttons to the bottom of the page. The reason for this is because the page can have a lot of events and we don’t want our users to have to scroll all the way back …

    • 2
    • Today
    • Solved Closed
      Add a hyperlink to my "submit event" form

      Posted by: Lynnette
      Most Recent by: Geoff B. on 2016/09/26 at 2:10pm

      Hello, I tried adding a hyperlink to the custom message area on my submit an event form in the functions.php file and it led to the site crashing because of an error on that line. I got it back up, but I need to add the following bullet item to the list at th…

    • 2
    • Today
    • Solved Closed
      Events not appearing on homepage

      Posted by: Adulis
      Most Recent by: Adulis on 2016/09/26 at 1:40pm

      Hello, I use the post by ‘tags’ to display events on the homepage. When I updated the events calendar plugin, the events aren’t showing up anymore. Only one review is showing up which is weird because it wasn’t created through the eve…

    • 1
    • Today
    • Solved Closed
      CSV Import of Venues then Organizers, and trying to fit our setup

      Posted by: Damion
      Most Recent by: Damion on 2016/09/26 at 1:14pm

      Basically, we had a very old somewhat convoluted database setup. The old website shows event listings for mud runs / obstacle course races. In the old setup, the races themselves were in one table, address information was tied into the races themselves, and t…

    • 1
    • Today
    • Solved Closed
      Events list widget- show events in future months

      Posted by: Dale
      Most Recent by: Dale on 2016/09/26 at 1:10pm

      Currently it seems that the list widget only shows events for the current month. I’d like to show a certain number of future events as well. i.e. show the next 5 events. If the month is September and we have 2 events this month and 3 next month, I…

    • 2
    • Today
    • Solved Closed
      Importing not working at all

      Posted by: Lisa
      Most Recent by: Hunter on 2016/09/26 at 12:56pm

      I just updated Events Calendar and Events Calendar Pro and now none of our events will import. Prior to this some of the events would import, but not all that should have. Do you have a suggestion or should I just enter events by hand for now or revert to old…

    • 6
    • Today
    • Solved Closed
      Events page not displaying correctly

      Posted by: Charra
      Most Recent by: Charra on 2016/09/26 at 12:19pm

      When I go to the Events page, it is not displaying a Calendar in ‘Month’ display and intact displays some weird photo and text which is all not clickable. Additionally the Title of the page says “archive” http://findschoolsfir.wpengin…

    • 2
    • Today
    • Solved Closed
      recurring event on the same day

      Posted by: Greig
      Most Recent by: Greig on 2016/09/26 at 12:12pm

      Hi, I dont think this is possible, but could you confirm if you can use the recurring feature to create a recurring event on the same day. So an event at 3pm and then again at 5, matinee and evening? Thanks

    • 1
    • Today
    • Solved Closed
      Trouble with events shifting from Upcoming to Past feeds

      Posted by: Olivia
      Most Recent by: Hunter on 2016/09/26 at 11:45am

      We are having 2 issues that are leaving us stumped… 1) Have setup 2 feeds on a page for “Upcoming” and “Past” events. We’ve assigned timezone and start/end times for all events. Yet, when an event’s time is the act…

    • 4
    • Today
    • Solved Closed
      RSVP/Ticket information not moving above meta

      Posted by: David
      Most Recent by: David on 2016/09/26 at 11:11am

      We updated the functions.php file with the information provided in the thread https://theeventscalendar.com/knowledgebase/moving-rsvp-ticket-forms/ Here’s the code we added: if ( class_exists( ‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main̵…

    • 1
    • Today
    • Solved Closed
      Linking the List-Image

      Posted by: Nikolaus
      Most Recent by: Nico on 2016/09/26 at 11:07am

      Hi, can you please tell me, where to link the Picture (a) to the target the headline (b) links to? It is a certain file, that can not reside in the child-themes folder, so i unfortunately lost the link when updating. And i unfortunately can not find my memo t…

    • 5
    • Today
    • Solved Closed
      Where is my calendar?

      Posted by: Justin
      Most Recent by: Geoff on 2016/09/26 at 11:06am

      I thought it would be at greenwood.church/events but it isn’t… So, I cannot find my rss feed… I’m trying to find the rss feed.

    • 2
    • Today
    • Solved Closed
      City Default Content Not Working

      Posted by: Gene
      Most Recent by: Gene on 2016/09/26 at 11:02am

      In the latest version of Events Calendar Pro, the city default content is not working. The files attached show the bug.

    • 10
    • Today
    • Solved Closed
      Attendee Information

      Posted by: Anders
      Most Recent by: Geoff B. on 2016/09/26 at 9:44am

      Hey there, We’ve recently been trying to setup attendees information. We’ve setup a new event to test using WooCommerce. We’ve gone through the process of purchasing a new ticket but at no stage is asking for the information that is required…

    • 10
    • Today
    • Solved Closed
      Calendar view / order by start time

      Posted by: julie
      Most Recent by: julie on 2016/09/26 at 9:23am

      Hello, On the calendar view for The Events Calendar, is it possible to order the items in a single day by their start time? As an example, in the website link I provided, look at September 1. I’d like the last event on that date to be the second event s…

    • 1
    • Today
    • Solved Closed
      Translations

      Posted by: Mr. Peri
      Most Recent by: George on 2016/09/26 at 9:06am

      Hi there! I was wondering how can I, or must you, change the default translation file name? By default the afrikaans translation ends in .af.mo or af.po, but it must be af_ZA.mo and af_ZA.po. If the defaults can be changed to that, then the error there was wi…

    • 7
    • Today
    • Solved Closed
      Event timezones do not show properly.

      Posted by: Jeffery
      Most Recent by: Jeffery on 2016/09/26 at 8:26am

      Hey there, I managed to get the correct timezone for most of the events but standard time changes on Nov 6th, so why are all events with a start date on or after Nov 6 still show CDT rather than CST? Example: http://thinkreliability.com/events/ Time zone is…

    • 1
    • Today
    • Solved Closed
      Placeholder image

      Posted by: Marlene
      Most Recent by: Geoff on 2016/09/26 at 7:54am

      About a month ago I asked if there was a way to have a category preselected when creating a new event, and got a nice function with a jQuery script that did just that. Now I’d like to have the image preselected as well, or if possible, show a default im…

    • 5
    • Today
    • Solved Closed
      Fatal error when trying to install 4.3 beta

      Posted by: Dave
      Most Recent by: Geoff on 2016/09/26 at 7:47am

      I’m trying to test out 4.3 beta as we need the ability to insert the full calendar in multiple places. However, I’m getting the following error when trying to install the-events-calendar-4-3-rc2: https://gyazo.com/97d31cbcabc9210a49b8f23e338740c1 …

    • 4
    • Today
    • Solved Closed
      Featured event

      Posted by: Alain
      Most Recent by: Alain on 2016/09/26 at 7:41am

      Is it possible to have featured event section enabled on event list type pages? I’ve found this post, but I didn’t found the technical information to show vents from a specific category. https://theeventscalendar.com/support/forums/topic/feature/ …

    • 4
    • Today
    • Solved Closed
      Missing API key

      Posted by: Meredith
      Most Recent by: Geoff B. on 2016/09/26 at 7:40am

      I am getting API error message. I followed the instructions on your website on how to obtain and API key. But it’s still not working. I get the following error message: Google Maps API error: MissingKeyMapError https://developers.google.com/maps/docume…

    • 6
    • Today
    • Solved Closed
      Missing "select" Form Labels — Accessibility Error

      Posted by: Joseph
      Most Recent by: Geoff on 2016/09/26 at 7:37am

      Hi Everyone, I’m running a WAVE check for accessibility and found missing form label errors for select options Example This is not limited to Calendar Pro, it’s also an issue in the filter bar select tool Specifically (see image) Wave screen grab …

    • 5
    • Today
    • Solved Closed
      Map View not working

      Posted by: Zachry
      Most Recent by: Zachry on 2016/09/26 at 7:07am

      Just bought the pro version for the map view. Map view isn’t working so I installed the debug plugin recommended in the settings and turned on the debug option. Getting this error: Uncaught TypeError: tg.map.fitBounds is not a function /wp-content/plugi…

    • 1
    • Today
    • Solved Closed
      Add IDs to elements to track Virtual PageViews with GTM

      Posted by: Karly
      Most Recent by: Karly on 2016/09/26 at 6:32am

      Hi, Because the calendar’s search and filtering are based on AJAX (and not full page reloads), submitting search queries via the Tribe Events Bar and the Filter Bar do not trigger page views in Google Analytics. It’s the same for the page navigation i…

    • 1
    • Today

To post in this forum you need an active license but it looks like yours has expired. Please visit your account page to renew!