Support Forums

Events Calendar PRO

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      Release: The Events Calendar 4.1.3 and premium plugins

      Posted by: Geoff
      Most Recent by: on 2016/05/02 at 2:06pm

      We’ve been on a bug-squashing quest. And, for those of you using our iCal Importer plugin, we dedicate this release to you because we focused a majority of our exterminating efforts there to address a number of issues that have been reported in the foru…

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    • 5/2/16
    • Solved Closed
      Pro – Photo View – Feature Requests

      Posted by: Kat
      Most Recent by: Andras on 2016/05/04 at 5:51pm

      Hi, We love the Photo view of ECpro and use it for our site. We remove the event description text to make the images and title more brief on the page. We really like this view. Request: Add a checkbox option for removing/hiding the event description text in…

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      Exclude event description from export

      Posted by: Marcial
      Most Recent by: Andras on 2016/05/04 at 5:30pm

      Hi there We have a lot of text in the event descriptions as well as two shortcodes. When exporting an event to a calendar like Outlook, it also copies the shortcodes. Thats not very pretty. For us, it would be fine if we could exclude everything in the textfi…

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      Month Navigation: Mext month link missing

      Posted by: leviticus
      Most Recent by: Hunter on 2016/05/04 at 5:08pm

      I’m seeing an odd issue where the next month in the Month Navigation bar is missing. I have not changed anything with my theme and have the default events calendar template in place. It must have happened during one of the last updates, but I didn’…

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      Month view only showing dot on desktop view

      Posted by: Jesse
      Most Recent by: Geoff B. on 2016/05/04 at 5:08pm

      On my month view, I want the calendar to show the event title and description box on hover, but it only shows dot. The Dot is very hard to click too. I’ve been looking around the forum, and saw similar question but couldn’t find a solution. I̵…

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      Calendar Not Showing On Page- Just Installed!

      Posted by: Phoebe
      Most Recent by: Phoebe on 2016/05/04 at 4:45pm

      I have just bought and downloaded Events Calendar Pro, and working with the X Theme which I read on another forum post was compatible with the Events Calendar plugins. Unfortunately after I have inserted some “test” events – I follow the lin…

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      Admin hooks or custom fields for admin pages?

      Posted by: Brendan
      Most Recent by: George on 2016/05/04 at 4:43pm

      Are there any admin hooks to use to add custom field areas to the settings/display page? The field would be used on any particular template when get_field is called? Or are/is another method for doing so. This would act similar to the before/after HTML settin…

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      Events not in time order on calendar

      Posted by: Meena
      Most Recent by: George on 2016/05/04 at 4:36pm

      If you look at the calendar, the events are no longer in time order. I’ve looked for a setting for this but am not seeing one. Can you tell me where that would be? I’m not sure why it changed all of a sudden, it was fine before. In the image, Sto…

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      Events Calendar Pro Sidebar Not Displaying Properly

      Posted by: Scott
      Most Recent by: Geoff B. on 2016/05/04 at 4:31pm

      OK, sorry to keep after this but my issue is still not resolved despite the assistance that I was given previously. So far none of the fixes have worked so I am back with hat in hand, so to speak. The problem is that when I use the Events Calendar Pro widget…

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      How to mass-delete all events/venues from a site

      Posted by: Mike Kirby
      Most Recent by: George on 2016/05/04 at 4:27pm

      We have a site that has 3,600 events and 68 venues, and we need to wipe the slate clean and start fresh (ical importer created duplicate events and we’d like to start from scratch). My server admin is comfortable performing SQL commands to scrub this co…

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      Same problem here

      Posted by: Victor
      Most Recent by: George on 2016/05/04 at 4:19pm

      I have the latest versions of everything. If Sensei is disabled, calendar works, if enabled, calendar gives 404.

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      404s when Sensei is active

      Posted by: Juan
      Most Recent by: George on 2016/05/04 at 4:18pm

      Hello, I posted yesterday that I was getting all of a sudden a 404 error in the events. I have seen that this happens when latest version of Sensei is active. Best Regards,

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      CRITICAL: Installed Events Calendar Pro, All

      Posted by: MacKenzie
      Most Recent by: George on 2016/05/04 at 4:18pm

      Hi – We’ve been using Events Calendar on our website with the tickets add-on and it’s been working great. We just upgraded to Events Calendar Pro and now the only search view that works is “month.” Any other view shows no events.…

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      Calendar Not Showing Up

      Posted by: Brian
      Most Recent by: Geoff B. on 2016/05/04 at 4:18pm

      I have NEVER had a problem with the Calendar. It has always worked smoothly for me and our community calendar has been loaded with thousands of events with no problems EVER. All of a sudden I noticed (AT THE END OF APRIL) that when i clicked the (MAY EVENT…

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      Multiple Calendar Pro on multiple pages

      Posted by: Michael
      Most Recent by: George on 2016/05/04 at 4:15pm

      OK Gang. I see on previous posts that you can only view on Calendar on the Events page, with the events slug. Now, I still want to put up multiple calendars on multiple pages. Is there any way to purchase multiple Calendar Pro versions and then load that into…

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      Bulk delete tool?

      Posted by: Douglas
      Most Recent by: Geoff on 2016/05/04 at 4:11pm

      Somehow we wound up with 1,100+ events on May 1st, 2016. They are listed as “Recurring Events” but there is no “Edit All” button. So we need to delete them individually. Do you have a tool or recommended methodology for doing a bulk de…

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      How to sort tag archive chronologically?

      Posted by: Jessica
      Most Recent by: Andras on 2016/05/04 at 3:58pm

      Hi there. I need to be able to show my users one specific event tag in chrono order. I read elsewhere in the forum that reverse chrono is the default, but this is not helpful to my users. Is there a workaround? Example: http://ballastandbuoy.com/tag/grief/

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      2 Calendars Using Categories

      Posted by: Craig
      Most Recent by: George on 2016/05/04 at 3:52pm

      Trying to have a public calendar and a private calendar using categories “Public” and “Member”. No problem displaying with widgets or going directly to the category url. My problem is that once you click on an event and get to the sing…

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      Problem (again) after update

      Posted by: kortris
      Most Recent by: Hunter on 2016/05/04 at 2:43pm

      hello, after following your instructions from here https://theeventscalendar.com/support/forums/topic/problem-after-update/ i have recenlty update to the newest version. unfortunately the problems remaining. in the list view the country’s name and the &…

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      display thumbnails on the Events List widget

      Posted by: Pau
      Most Recent by: Pau on 2016/05/04 at 12:28pm

      Hi, dear TEC, Im sorry if I ask something obvious, but how come in one website this plugin shows the list with thumbnails and on the other not? Both sites are build with Divi theme, I’m building both in parallel and have same settings (as far as I’…

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      "View As" is not localizable ?

      Posted by: Maciej
      Most Recent by: Maciej on 2016/05/04 at 11:44am

      Hello, It seems that the string “View As” is not localizable ? I can’t see it in the .po file. Could you check, please ? Please, see attached screenshot. BR, Maciej

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      Directory name update causes 404 errors

      Posted by: Grant
      Most Recent by: Nico on 2016/05/04 at 11:39am

      Per https://theeventscalendar.com/knowledgebase/relabeling-the-venue-organizer-sections-in-event-meta/ Changed “organizer” to band Works great *but* All existing ‘organizer’ pages basically 404 now that the sub directory has changed to…

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      Multiple instances of event get created in monthly view

      Posted by: mary
      Most Recent by: Brook on 2016/05/04 at 11:14am

      The event is Kofi’s Summer Solstice Intensive, Level 3-5 The workshop is from 6/22 – 6/26 at 10:00am – 12pm For the calendar view I expect that only there is only 1 instance of the above 3-5 level from 6/22-6/26 Note, that is not what is happe…

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      Title Spacing on Ticket Fieldset

      Posted by: lpoindexter
      Most Recent by: lpoindexter on 2016/05/04 at 11:07am

      I’m trying to find the .css to make the titles in the fieldsets line up on the left above the fields. The ones on the text fields work fine, but the titles above the checkboxes or radio buttons don’t. Can you please take a look and see what I̵…

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      Recurrence rules and options not displaying in Edit Event

      Posted by: Susan
      Most Recent by: Susan on 2016/05/04 at 11:05am

      In the edit event window, when I add a setting for recurrence rules, no other options populate, i.e. Custom or dates, I don’t ever see a frequency option to specify – under date, it will refresh and allow me to input date afterwards, but clicking …

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      Google Maps JS Conflict

      Posted by: Matt
      Most Recent by: Matt on 2016/05/04 at 10:47am

      Same exact issue as closed here from 2014: https://theeventscalendar.com/support/forums/topic/google-maps-js-conflict/ Thread states that dequeue google maps scripts will be easier in the future, the future is now, so how can I accomplish this? TEC is loading…

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      Bulk Actions

      Posted by: Annie
      Most Recent by: Brook on 2016/05/04 at 10:22am

      When I choose multiple events, then use the Bulk Options drop down and choose Move to Trash (and click Apply) it doesn’t work. A blank screen comes up saying there’s an error moving them to the trash. Is there something going on with that function…

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      Slideshow showcasing TECPRO post types on homepage

      Posted by: Pau
      Most Recent by: Brian on 2016/05/04 at 10:20am

      Dear TECPRO, Do you know of any slideshow that can grab by default TECPRO type posts and showcase on the homepage? Or alternatively a well-documented way of making this happen? How to properly feature TECPRO events on the homepage has been an ongoing issue he…

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      ECP widget is obscured by other sidebar items in mobile view

      Posted by: Scott
      Most Recent by: Geoff on 2016/05/04 at 10:15am

      Hi, I’m back… thanks for all your help in attempting to resolve the appearance issues that have been plaguing me with the Eden theme on my website. Hopefully sooner or later those will be behind me. However, this is a new issue: ECP sidebar calend…

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      Registration Info?

      Posted by: Peter
      Most Recent by: Geoff on 2016/05/04 at 9:57am

      I’m trying to set up registration information for our event. We paid for the Event Calendar Pro and I haven’t been able to find that feature that I was available?

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      Calendar not showing on first click, but appears on second

      Posted by: Carole
      Most Recent by: Carole on 2016/05/04 at 9:35am

      Hi, I have Events Calendar Pro installed on this site: vvamigos.org We have a lot of events – up to 20 per day – and all are recurring. Everything was working fine (aside from slow loading, and the week view being messed up), and I turned it over…

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      All upcoming events are not displayed when

      Posted by: ezracatz
      Most Recent by: Nico on 2016/05/04 at 8:55am

      When accessing http://lakesammamishfriends.org/events/ only 5 or so events are shown and clicking next events shows “no results found” but then clicking “previous events” shows all upcoming events. This is very confusing for our site v…

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      Adding codes to Functions.php causes website to go down.

      Posted by: Lyle
      Most Recent by: Josh on 2016/05/04 at 8:47am

      I have two websites, both under the same server and both uses the events calendar plugin and the same theme called Graphy from ThemGraphy. Only difference is that in this particular site (malaysiaperforms.com) it has the fb & community add ons. Now withou…

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      Category Countdown

      Posted by: ERIC
      Most Recent by: Josh on 2016/05/04 at 8:35am

      I’m trying to find out how to show an event countdown by category. We currently have 5 different categories, so my goal is to have a separate widget for each category that would show on their respective pages. I created a “text” widget using…

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      Shortcode

      Posted by: Matthew
      Most Recent by: Brook on 2016/05/04 at 8:31am

      Is there a shortcode to add a single event to a page?

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      Event meta showing wrong date

      Posted by: Damien
      Most Recent by: Nico on 2016/05/04 at 8:26am

      Hi, We have set an event with a date/time of 8am – 2pm on 29th of May. This is showing fine throughout the event page, but the date showing in the wpv-single-event-schedule-block date-price field is the 28th of May. Both the WordPress dashboard and the…

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      Additional Field Edit Screen Section Header

      Posted by: Chris
      Most Recent by: Chris on 2016/05/04 at 8:24am

      When I create an additional field it shows up on the edit screen without a section header. How do I control the section header for additional fields? The Events Calendar Knowledgebase shows the additional fields section with a header of “Additional Even…

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      Adding a logo to the organizer section on event pages

      Posted by: Rebecca
      Most Recent by: Nico on 2016/05/04 at 8:18am

      Hi, I am wondering if there is a way to replace the event organizer(s) with a logo, rather than the name, telephone, and email on the organizer section of the event pages. I have looked through the knowledge base section and found the add custom fields to you…

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      Search function behaving odd

      Posted by: Ruud
      Most Recent by: Josh on 2016/05/04 at 7:27am

      Hi, I´m using the standard search/filter function for a site I´m developing. It allows visitors to search on Date, Location or, the general Search, which, I assume, works on any info used. For some reason, if I want to filter on basis of location, this gene…

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      Bring back related events

      Posted by: Cesar
      Most Recent by: Geoff on 2016/05/04 at 7:17am

      Hi guys. I’m wondering how can I bring back (display) “related events” inside the view of a specific event (I have no filters in functions.php). I guess the target file is single-event.php but I’m not sure… Thank you.

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      Calendar page header background color

      Posted by: Ralph
      Most Recent by: Geoff on 2016/05/04 at 7:09am

      I have my default page header background color set to rgb(255,255.255,0). I’ts working fine in all pages but the Calendar Page, it’s even working on the single event page. The Calendar page (events) is showing a white background in the header. How…

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      Exclusions Not Working in Recurring Events

      Posted by: Greg
      Most Recent by: Josh on 2016/05/04 at 7:07am

      We’ve created some exclusions for a recurring event but none of them are working for us. Here is a screenshot of our set-up: http://d.pr/i/15hRI. We would love to see this work.

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      http or https ?

      Posted by: Cynthia
      Most Recent by: Geoff on 2016/05/04 at 7:05am

      My link checker says that the tribe-events-promo for “Calendar powered by” that starts with “href=”http://theeventscalendar.com/product/wordpress-events-calendar/?…” should start with “https” The link checker re…

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      disable event's categorie in breadcrumb

      Posted by: Maciej
      Most Recent by: Brook on 2016/05/04 at 6:43am

      Hello, I have an event with the following categories assigned (see attached screenshot) I wonder why, in the breadcrumb the event is prefixed with one of the categorie ? (see attached screenshot). How can I disable this ? BR, Maciej

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      tribe_get_events next event by hour

      Posted by: Malcolm
      Most Recent by: Nico on 2016/05/04 at 6:42am

      I am trying to set up the code to display the next event by hour but it only seems to grab the event for the day. // Retrieve the next event or meal $specials = tribe_get_events( array( 'posts_per_page' => 1, 'tax_query'=> array( array( '…

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      HELP – Fatal error

      Posted by: Rhonda
      Most Recent by: Nico on 2016/05/04 at 6:30am

      I just did the update with the calendar and I now only get this code on my website chathamcountyevents.com – Warning: file_get_contents(/home/content/p3pnexwpnas04_data03/78/3027478/html/wp-content/plugins/the-events-calendar/common/src/Tribe/Main.php)…

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      events not showing up in event list widget

      Posted by: Felix
      Most Recent by: Andras on 2016/05/04 at 6:19am

      Hi, I am using the Montmatre theme. Unfortunately upcoming events are not showing up in the event list widget. We would like it to show up like in the “Upcoming events” section. http://themes.cmsmasters.net/?theme=montmartre Also some content e.g…

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      iCal encoding for events organizer not working

      Posted by: Karlis
      Most Recent by: Andras on 2016/05/04 at 5:58am

      Hello Organizer name is corrupted when exported to iCal. I am using Latvian characters and my name Karlis Maj Looks like this: ORGANIZER;CN=”K%C4%81rlis%20Maj”:MAILTO:mymail@mydomain.lv The a letter in my name Karlis is local latvian and looks lik…

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