Support Forums

Events Calendar PRO

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    • Solved Closed
      tribe_is_event() failing on events without categories

      Posted by: Ken
      Most Recent by: Ken on 2015/06/29 at 9:29pm

      I have several categories set up, some without events associated to them. if ( tribe_is_event() ) { if ( is_singular( 'tribe_events' ) ) { // we are on a single event page echo 'Events Calendar Single Event'; } else…

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    • Solved Closed
      Problems with translations

      Posted by: Mónica
      Most Recent by: Jacob on 2015/06/29 at 9:27pm

      Hi, We just updated our Events Calendar plugin to PRO version. We really love this plugin but we found some problems with the translations. Now we are showing a mix of spanish and english text. As example: Eventos “for” Junio http://www.lazarola.c…

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      Taking over woocommerce

      Posted by: spottedinely
      Most Recent by: Josh on 2015/06/29 at 9:07pm

      I have found another very very BIG issue with the recent upgrade. When in my cart, I change a quantity and update basket then for some unknown reason I don’t fathom is it goes to the events page on my website. I have turned off all plugins and tested on…

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    • Solved Closed
      Eventbrite API Issue

      Posted by: nicolapenacultural
      Most Recent by: Josh on 2015/06/29 at 6:43pm

      Hi, After updating the following plug-ins: The Events Calendar: Eventbrite Tickets 3.9.6 & The Events Calendar PRO 3.9.3 The element of the event editor that allows the integration of Eventbrite ticket sales from within the calendar is missing. Much like …

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      issues after purchasing pro calendar

      Posted by: cheryl
      Most Recent by: Brian on 2015/06/29 at 6:01pm

      I just purchased the event calendar pro. I’ve looked but can’t find how to do a few things. 1. make the event calendar show on front page. i have changed my theme to not show content, just widgets. i put in the mini calendar but no title shows and it does…

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    • Solved Closed
      Forcing list view on mobile (only)

      Posted by: crharrison
      Most Recent by: Brian on 2015/06/29 at 6:01pm

      My clients love the monthly view of The Events Calendar on laptops & desktops, but it displays terribly on phones. In an earlier forum post, I found a solution but do not know how to implement it. I want to force display of the list view on mobile only. C…

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    • Solved Closed
      Venue shortcode

      Posted by: dotdash
      Most Recent by: Brian on 2015/06/29 at 6:00pm

      Hello there, Is there a shortcode to display a specific venue map? We only have one venue and would like to add a mini-map into a sidebar widget. Cheers, Spencer

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    • Solved Closed
      Limiting words in the_excerpt()

      Posted by: Orlando
      Most Recent by: Brian on 2015/06/29 at 6:00pm

      Hi I have tried the various ways be creating a new function etc, but no joy, all i want to do is reduce the amount of text shown in the main loop of the list view. Any help would be much appreciated.. Also would like my previous question https://theeventscale…

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    • Solved Closed
      Different template for single event page

      Posted by: festivalsamsterdam
      Most Recent by: Brian on 2015/06/29 at 5:59pm

      Hi guys, I have gone trough a lot of documentation and discussions here, but please give me a little further help. I would like to use the regular template in all calendar views, but a different one on the single event view. I created a new template (page-te…

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    • Solved Closed
      Problem after update. Help please!

      Posted by: gonchar
      Most Recent by: Brian on 2015/06/29 at 5:59pm

      Hi, collegues! After last newest your plugin and add-ons update, my The Events Calendar doesn’t work correctly – see here http://www.screencast.com/t/lIqD6Hy4 Problems are: • Single event pages are not available (error 404) How to make it work?

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    • Solved Closed
      Change mini calendar to sub category without reloading page

      Posted by: Karl
      Most Recent by: Brian on 2015/06/29 at 5:59pm

      I have a mini calendar on my page that has everything from a main category (“Music”) in it. I’d like to be able to switch to show only the sub categories (for example “Jazz”) of this mini calendar without having to reload the pag…

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    • Solved Closed
      Calender admin panel no info

      Posted by: standupmagazin
      Most Recent by: Brian on 2015/06/29 at 5:59pm

      Hi Guys, your plug in is one of the most vital part of http://www.standupmagazin.com as we keep track of Paddle Events around the world. When I updated my website to the most current version of WP the site crashed to the point where I only could fixing it by …

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      How to add filter to remove labels?

      Posted by: Toru
      Most Recent by: Brian on 2015/06/29 at 5:52pm

      Hi, thank you for developing the nice plugin. I would like to remove some labels such as ‘Tags’,’Event Category:’, ‘Other’, and all their dl,dt,dd tags. I looked into the original code and found that the original codes related with them are not in…

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      Theme Conflict: Risen Theme

      Posted by: Shelley
      Most Recent by: Shelley on 2015/06/29 at 5:16pm

      I’m creating a site for a church using the Risen theme by Steven Gliebe. I installed The Events Calendar Pro and it worked fine when I added a couple of events. I added more events, mostly recurring, and now when I load the calendar page, the calendar d…

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    • Solved Closed
      Recurring now broken

      Posted by: spottedinely
      Most Recent by: spottedinely on 2015/06/29 at 4:36pm

      Dear guys I am very disappointed with Tribe. You have a brilliant product but sadly the work is poor. Since the update, recurring events are now broken. Why did you release something that appears to be untested? I am also reading through threads where youR…

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    • Solved Closed
      iCal Export, .ics won't import

      Posted by: Richard
      Most Recent by: Richard on 2015/06/29 at 3:43pm

      When I export from a single event, the .ics says “iCal can’t read this file. No events have been added to your calendar.” I tried from both Firefox and Chrome. Also, we received a message from a user that had been able to import a file that …

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    • Solved Closed
      CSS Elements

      Posted by: Rachel
      Most Recent by: Rachel on 2015/06/29 at 2:52pm

      I’ve been successful changing the font color of every other element in the Events Calendar except these ones: div.event-is-recurring span.author.fn.org h2.tribe-events-list-event-title.summary Also, I’m trying to change the background color to gra…

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    • Solved Closed
      Make my calendar look like demo

      Posted by: Gerry
      Most Recent by: Gerry on 2015/06/29 at 2:27pm

      just bought the pro version. very dissapointed that am expected to shell out another €89 dollars to allow users to add events from front end even though is in the demo version on the website with no mention of the extra cost. Also how do i make it appear li…

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    • Solved Closed
      Calendar Widgets

      Posted by: Charmaine
      Most Recent by: George on 2015/06/29 at 2:03pm

      I have two issues with the widgets from tribe events plugin. 1. When using the list events widget I get the following error under ‘Upcoming Classes and Events’ as show in the URL provided. 2. In the second screen, as shown in the attached URL, is…

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      Issue with Calendar event Hover-over

      Posted by: rapidbi
      Most Recent by: Brian on 2015/06/29 at 1:43pm

      The issue I am seeing is when I hover over an event instead of displaying any information, it shows the following code in the calendar. /* =title =dateDisplay if(imageTooltipSrc.length) { =title } if(excerpt.length) { =raw excerpt } /* >*/ If I move my c…

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    • Solved Closed
      Language problems

      Posted by: Ole
      Most Recent by: George on 2015/06/29 at 1:43pm

      Hi, I have search for this before adding this ticket with no result, so… After upgrading The Event Calendar today the language has changed to Danish and English (Danglish What has happened? I have checked the po file which is okay but it’s as if …

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    • Solved Closed
      Plugin conflict…

      Posted by: ronaldus
      Most Recent by: George on 2015/06/29 at 1:32pm

      Hi there, This is on a multisite and multilanguage install. All plugins up-to-date, also WP. When I fill in a gravity form to let visitor make a draft post, the draft is visible in the post count on the posts admin page, but NOT in the list of posts, so it ca…

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    • Solved Closed
      Remove Related Events in Single View Events

      Posted by: josearistud
      Most Recent by: Brian on 2015/06/29 at 1:20pm

      Hi, The checkbox inside Events Calendar 3.10 settings to remove the related events bottom section from the single view event is not working. Related Events are still showing up in my pages. Any other suggestions? I already tried the codes and snippets from ot…

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    • Solved Closed
      WEEK VIEW requires RELOAD/REFRESH to show all recurring events

      Posted by: Christina
      Most Recent by: Barry on 2015/06/29 at 12:57pm

      I’m having an issue with the WEEK VIEW display. Basically we have events/festival that run over multiple days and the WEEK VIEW only shows the FIRST day of the recurring event. Only upon a RELOAD / REFRESH of the browser do the recurring events get disp…

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    • Solved Closed
      Language disappeared

      Posted by: Michael
      Most Recent by: George on 2015/06/29 at 12:54pm

      hi there. We updated the calendar (and pro) to the new version. Language – German. At the first look, there was a mix up in the languages English and German together. So we installed the germnan language file new in both language directories (Events Cal…

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    • Solved Closed
      Events ordering

      Posted by: Kathryn
      Most Recent by: Nico Santos on 2015/06/29 at 12:02pm

      Even thought this has been added to my site and until today the ordering was correct – all of a sudden it has reverted back to the incorrect order – can you help please – Also I would like to add a line between each event as per the blog pos…

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    • Solved Closed
      Two-Day Recurring Event

      Posted by: Stephanie
      Most Recent by: Geoff on 2015/06/29 at 11:51am

      We have tested the Recurrence Feature and it works great for one day, and even works with two-day…However, I noticed if we click on the event an automatic link shows up that says, “Recurring Event (See all)”. When I do, that is the only plac…

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    • Solved Closed
      Missing stylesheet option on Settings > Display

      Posted by: soapboxstudio
      Most Recent by: Barry on 2015/06/29 at 8:41am

      Hi there, Similar to this thread, I am missing the 3 stylesheet select options on Events > Settings > Display I am currently using the Enfold theme by Kriesi Any advice as to how to deal with this? We are ultimately looking to adjust the formatting on…

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    • Solved Closed
      404 ERROR: TRIED IT ALL – NO RESULT

      Posted by: Valentina
      Most Recent by: Barry on 2015/06/29 at 8:35am

      I have been spending days on this before buying the PRO version simply for some better support, so here it goes: I have created 3 test events for the site https://simplykerry.com/ with the following sequence of actions: FIRST ATTEMPT 1. Created events from ev…

    • 2
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      Removed Key in error

      Posted by: Janka
      Most Recent by: Brian on 2015/06/29 at 7:48am

      Hi in my account I removed the website from the key now I dont know how to get a key back. Can you assist??

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    • Solved Closed
      Problems with Finnish localization

      Posted by: Vasily
      Most Recent by: Brian on 2015/06/29 at 7:48am

      In the previous version of The Events Calendar Pro the translation worked correctly, now in the latest version (3.10) the text is partially in finnish, partially in english. For Example: All tapahtumat This tapahtuma has passed Upcoming Tapahtumat I’ve …

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    • Solved Closed
      502 Bad Gateway

      Posted by: hikeitbaby
      Most Recent by: Brian on 2015/06/29 at 7:41am

      We are really struggling with the Event Calendar Pro plugin. We have 502 bad gateway on the month view and no idea what to do to fix this. I have read some of the things you have posted but I don’t see a fix. Any suggestions. The calendar is the most im…

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    • Solved Closed
      Last day of multi-day events not displaying in calendar view

      Posted by: christy
      Most Recent by: Nico Santos on 2015/06/29 at 7:40am

      When I set the event to an All-Day event, the last day shows up on the monthly view. But if I have it ending at a specific time on the last day (say 5pm), the event does not show up on the calendar for the last day. It is listed as ending on the last day bu…

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      X-theme + ECP integration issues (no title/breadcrumbs)

      Posted by: Ken
      Most Recent by: Brian on 2015/06/29 at 7:38am

      I have a thread started with the theme developers but they have helped as much as they can and state they do not support 3rd party plug-ins. Thread link: https://theme.co/community/forums/topic/the-events-calendar-integration-issue/#post-289367 My primary is…

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      Pro Features not Available after upgrade to 3.10

      Posted by: Ian
      Most Recent by: Brian on 2015/06/29 at 7:35am

      Since the upgrade to 3.10 the pro features are now not available. In “plugins” both are showing at 3.10 (and i have tried uninstalling pro and reinstalling but that had no effect). When I go to Events > Setting I don’t see the licence key…

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    • Solved Closed
      Import CSV file

      Posted by: Cindy
      Most Recent by: Brian on 2015/06/29 at 7:31am

      Hello, A few days ago I purchased Events Calendar Pro and the Filters bar. I now need to import in around 250 events from another calendar plugin I was using. I have exported that data to Excel. When I was asking pre-sales questions about this I was given …

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    • Solved Closed
      Need to link calendar to page

      Posted by: Cindy
      Most Recent by: Brian on 2015/06/29 at 7:30am

      Hello, Just purchased Events calendar Pro with the filter add on. I’m a newbie so need detailed help please. 1. Just moved data from another calendar plugin. With that plugin, end users could click on the menu button that says: Body, Mind, & Sp…

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    • Solved Closed
      Modify the output for [tribe_events_list] shortcode?

      Posted by: Sean
      Most Recent by: Barry on 2015/06/29 at 7:26am

      Hello: I’m using the [tribe_events_list] shortcode on my homepage, along with the “skeleton styles” option. The output that matters is this: <div class="list-info"> <h2 class="entry-title summary">My Event<…

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