Support Forums

Eventbrite Tickets

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    • Updated
    • Solved Closed
      Release: The Events Calendar 4.1.3 and premium plugins

      Posted by: Geoff
      Most Recent by: on 2016/05/02 at 2:06pm in: Events Calendar PRO

      We’ve been on a bug-squashing quest. And, for those of you using our iCal Importer plugin, we dedicate this release to you because we focused a majority of our exterminating efforts there to address a number of issues that have been reported in the foru…

    • 1
    • Today
    • Solved Closed
      The Eventbrite Ticket is Not Working

      Posted by: Roger
      Most Recent by: Nico on 2016/05/03 at 6:23am

      Hi, We have face a issues when we publish the event in the event calender the “Register this event with eventbrite.com?” is always showing no and event is not updated in the eventbrite. But when we use event from eventbrite to event calender by…

    • 10
    • Today
    • Solved Closed
      string translation

      Posted by: edebex
      Most Recent by: edebex on 2016/05/03 at 3:10am

      Hi, I need support to find a string that I need to translate and I don’t find… I’ve edited the po files in the 3 plugins folders I’m using (the-events-calendar, events-calendar-pro and the-events-calendar-eventbrite-tickets). It works …

    • 1
    • Today
    • Solved Closed
      Eventbrite ticket wont sync with eventbrite

      Posted by: Esty
      Most Recent by: Esty on 2016/05/02 at 7:42pm

      While creating ticket I’m getting this error: We were unable to sync your event to Eventbrite. Here's what happened: Eventbrite requires a Venue and it must have a valid Address. But there is no address field in the eventbrite ticket creation area. I…

    • 2
    • Today
    • Solved Closed
      Cannot connect to Eventbrite

      Posted by: Tony
      Most Recent by: George on 2016/05/02 at 6:09pm

      After following the instructions regarding my API key and the Client key, I get to the Eventbrite screen asking me to authorize the connection. On saying, yes, I get an error message that says: http://www.sparktheatercompany.com/sandbox/tribe-oauth/eventbrit…

    • 2
    • Today
    • Solved Closed
      Ticket box not showing up on front end / Option missing from backend

      Posted by: Bryan
      Most Recent by: Nico on 2016/05/02 at 8:58am

      As others have mentioned, the Eventbrite tickets are not showing up on the front end of the site. I’ve gone through all of the troubleshooting steps, reset everything, and also tried deactivating and reactivating the plugin. Everything worked prior to t…

    • 17
    • Today
    • Solved Closed
      Address line 1 and 2 joining

      Posted by: Natasha
      Most Recent by: Brook on 2016/05/01 at 7:36am

      Hi, I’ve just imported an event from event brite and noticed address line 1 and 2 have merged. In Eventbrite they are listed as: Level 1 1 Smith Street but it carries across to wordpress as : Level 11 Smith Street

    • 4
    • Yesterday
    • Solved Closed
      EBTix still silently fails. (Old thread closed by bot.)

      Posted by: Kelly
      Most Recent by: Brook on 2016/04/28 at 11:21pm

      Hello to the Tribe! Unfortunately, EBTix is still not functional. Please give us an update. Here’s a link to my previous thread. If users need to agitate with EB, please let us know. The plugin is a brick at the moment, and it’s getting close to t…

    • 2
    • 4/28/16
    • Solved Closed
      Eventbrite Plugin Not Working As Expected

      Posted by: e.club
      Most Recent by: Hunter on 2016/04/28 at 1:41pm

      I just purchased the Eventbrite plugin and followed the instructions in the primer to set it up. However, when I create an event in WordPress and check “Register this event with Eventbrite.com?” and fill out the subsequent form, it doesn’t d…

    • 4
    • 4/28/16
    • Solved Closed
      Eventbrite Tickets not Registering with Eventbrite

      Posted by: Margaret
      Most Recent by: Nico on 2016/04/28 at 12:28pm

      Every time I create an event and use the “Register with Eventbrite” option and Publish, it automatically reverts back to NOT being published with Eventbrite. All plugins are updated. WP version is updated and the API is connected. Please help, th…

    • 5
    • 4/28/16
    • Solved Closed
      eventbrite not syncing

      Posted by: Patrick
      Most Recent by: Nico on 2016/04/28 at 12:28pm

      I have done the theme conflict test and still cant get it to sync. Double ckecked eventbrite app and have searched the forums. Time zones are the same for both wordpress and eventbrite.

    • 14
    • 4/28/16
    • Solved Closed
      The Eventbrite Ticket is Not Working too!

      Posted by: Rina
      Most Recent by: Nico on 2016/04/28 at 12:27pm

      I have got the same issue to of this topic: https://theeventscalendar.com/support/forums/topic/the-eventbrite-ticket-is-not-working/ The behavious is the same to of Roger’s website. However the event calendar theme is embed in the theme I bought. When …

    • 6
    • 4/28/16
    • Solved Closed
      Eventbrite never creates event.

      Posted by: Kelly
      Most Recent by: Nico on 2016/04/28 at 12:27pm

      First, props to George for quickly fixing the one issue I had with upgrading to v4. I’m very excited to be running the latest and greatest. Unfortunately, there seems to be one big hiccup. Basically, I’m having the same issue as several other user…

    • 5
    • 4/28/16
    • Solved Closed
      EventBrite Tickets not Showing on Events

      Posted by: ocst
      Most Recent by: Nico on 2016/04/28 at 12:26pm

      Hi, I am still experiencing the issue with my events where the tickets are not showing up — I now have the problem on two events. See this thread: https://theeventscalendar.com/support/forums/topic/eventbrite-tickets-not-showing-on-an-event/#post-108556…

    • 6
    • 4/28/16
    • Solved Closed
      Social Sign In with Eventbrite Tickets

      Posted by: Corey
      Most Recent by: Nico on 2016/04/27 at 4:08am

      Hi Modern Tribe, Is there anyway to require/suggest woocommerce account creation or social sign in for an event with your Eventbrite Tickets enabled? While it’s possible to do so with in-platform payment enabled via WooCommerce, I don’t see a way …

    • 4
    • 4/27/16
    • Solved Closed
      Can't post events to Eventbrite

      Posted by: Jake
      Most Recent by: George on 2016/04/26 at 7:13am

      We have a variation of this where we can no longer post events to Eventbrite using the plugin. not sure which version caused this to stop.

    • 2
    • 4/26/16
    • Solved Closed
      EventBrite Issue when modifying event in WordPress

      Posted by: Bill
      Most Recent by: Support Droid on 2016/04/21 at 9:35am

      A recent issue has popped up…. 1 – we import an EB event into Tribe using Tribe‚Äôs import feature 2 – we add our content to the post in WordPress 3 – push it live. Seems to all go as normal up to this point. 4 – log back into t…

    • 3
    • 4/21/16
    • Solved Closed
      Unable to register event with Eventbrite

      Posted by: Robert
      Most Recent by: George on 2016/04/20 at 1:49pm

      Similar to Margaret, who posted earlier today, I am unable to register events with Eventbrite since updating to the latest version of the plugin. WP and all plugins are updated, and the Eventbrite API settings are correct. Thanks for the assistance.

    • 4
    • 4/20/16
    • Solved Closed
      This Event Requires a venue to sync to eventbrite

      Posted by: Greg
      Most Recent by: Support Droid on 2016/04/19 at 9:35am

      My issue is similar to https://theeventscalendar.com/support/forums/topic/unable-to-sync-your-event-to-eventbrite-event-requires-a-venue/ I try to create a new event and add in the important fields but every time I publish it, the eventbrite fields turns up b…

    • 5
    • 4/19/16
    • Solved Closed
      Ticket box not showing up for Eventbrite tickets

      Posted by: Lise
      Most Recent by: Support Droid on 2016/04/19 at 9:35am

      The ticket boxes are not showing up. We imported the events and at first it looks fine, but then the ticket boxes disappear and the connection to Eventbrite gets lost. See: https://local.anitaborg.org/event/ghc1-abi-nyc-entrepreneurship-intrapreneurship-othe…

    • 14
    • 4/19/16
    • Solved Closed
      WP user access level required to import Eventbrite event

      Posted by: Dianna
      Most Recent by: Support Droid on 2016/04/19 at 9:35am

      Can only users with administrative access to the website import Eventbrite events? I was hoping to add Authors or Editors to the site to be able to help manage the calendar. Trials indicate they cannot, and I cannot find a setting. I’m using the 2014 th…

    • 3
    • 4/19/16
    • Solved Closed
      EventBrite instructions deprecated, Swap for Event Tickets Plus?

      Posted by: Cory
      Most Recent by: Cliff on 2016/04/18 at 8:18pm

      Just purchased Eventbrite Plugin with Events Calendar PRO and the instructions on the Eventbrite page indicate a section in Settings called “Add-On APIs”. I cannot find this anywhere, making it impossible to set-up the Eventbrite integration. Howe…

    • 4
    • 4/18/16
    • Solved Closed
      Change Plugin to Event Tickets Pro

      Posted by: Joseph
      Most Recent by: Hunter on 2016/04/16 at 9:50am

      Hey Guys, I purchased the eventbrite plugin a while back but am realizing it’s not really what I’m looking for – I’d like to move ticket purchasing to my site. I’m going to buy the Event Tickets Pro plugin after I post this, but …

    • 4
    • 4/16/16
    • Solved Closed
      Eventbrite ticket wont create

      Posted by: Esty
      Most Recent by: Support Droid on 2016/04/14 at 9:35am

      Hello, I am not able to create a new eventbrite ticket as usual. After creating a new event and creating an eventbrite ticket , the ticket is not created on the eventbrite site or in the event itself. there is no error msg, it says event updated but no ticket…

    • 11
    • 4/14/16
    • Solved Closed
      Call to Action Button with Eventbrite Tickets

      Posted by: Corey
      Most Recent by: George on 2016/04/14 at 6:46am

      Hi Modern Tribe, I was wondering how to configure the Call to Action button on each eventpage so that when clicked, it scrolls down the page to the eventbrite tickets widget? Right now, it actually scrolls up to the top of the page. Also, does Modern Tribe p…

    • 4
    • 4/14/16
    • Solved Closed
      can the word "ticket" be changed?

      Posted by: Li
      Most Recent by: Support Droid on 2016/04/12 at 9:35am

      i am working on a website for a non-profit and i hooked them into eventbrite with your eventbrite ticket plugin and the events calendar pro. is there any to take the word TICKET and replace it with something else. they feel that the word ticket doesn’t…

    • 3
    • 4/12/16
    • Solved Closed
      Moving Eventbrite iframe box

      Posted by: Susan
      Most Recent by: Support Droid on 2016/04/12 at 9:35am

      I have managed to move the iframe box according to this page: https://theeventscalendar.com/knowledgebase/moving-the-eventbrite-tickets-box/ However, I would like to move the iframe to the position above the “export to calendar” links. I know that…

    • 3
    • 4/12/16
    • Solved Closed
      Authorization failed during local setup [eventbrite]

      Posted by: Kurt
      Most Recent by: Brian on 2016/03/29 at 7:16pm

      Hello, I am trying to setup The Events Calendar with Eventbrite in my local environment (MAMP PRO) but the authorization fails when I click allow on Eventbrite (“The application you’re trying to use has made an invalid request to Eventbrite. Pleas…

    • 3
    • 3/29/16
    • Solved Closed
      EventBrite Tickets Iframe not showing on Event page

      Posted by: Susan
      Most Recent by: Brian on 2016/03/25 at 7:37am

      Hi, the EventBrite Tickets Iframe not showing on the individual event pages. I have the Events Calendar plugin and I’m trying to use it with the EventBrite tickets add-on. I have gone through the new user primer more than once to make sure I wasn’…

    • 4
    • 3/25/16
    • Solved Closed
      Cannot download Eventbrite Tickets

      Posted by: Shanna
      Most Recent by: Support Droid on 2016/03/22 at 9:35am

      When I go to my Download area and click on Download for Eventbrite Tickets I’m getting a 404 error. Here is the URL it is trying to access: https://theeventscalendar.com/pue_login/?redirect_to=%2F%3Fpu_request_plugin%3Dtribe-eventbrite%26version%3D3.9.3…

    • 7
    • 3/22/16
    • Solved Closed
      EventBrite Tickets not Showing On an Event

      Posted by: ocst
      Most Recent by: Support Droid on 2016/03/20 at 9:35am

      Hi Support, I’ve had a re-occurance of the following issue: https://theeventscalendar.com/support/forums/topic/tickets-not-showing-on-a-single-event/#post-1007477 The event that is causing the problem is here: https://ocst.ca/event/8th-annual-oxford-vs…

    • 5
    • 3/20/16
    • Solved Closed
      Problem with end-sale date

      Posted by: Jacopo
      Most Recent by: Support Droid on 2016/03/15 at 9:35am

      The event calandar V3.12.6. When I create a new ticket from the event post, the sale end date is not properly stored. The correct date is lost. Has anyone had the same problem? It is a problem of that version. Thanks

    • 3
    • 3/15/16
    • Solved Closed
      Adding eventbrite events in WP doesn't send

      Posted by: Jessie
      Most Recent by: Leah on 2016/03/14 at 12:20pm

      We would love to be able to add all our events onto our WP site and have them sent to EventBrite. It works well that way EXCEPT that the featured image doesn’t get sent to EventBrite so our events end up with no image. Is there a way to connect those fi…

    • 4
    • 3/14/16
    • Solved Closed
      Create new events and import from Eventbrite

      Posted by: Carlo
      Most Recent by: Leah on 2016/03/14 at 12:19pm

      Hi, I have two major problems: 1. When I import from eventbrite, the description text is formatted wrong (one or two row of spaces every line of description or bullet list) and the image is not imported 2. When I create new event from WP I receive this error:…

    • 15
    • 3/14/16
    • Solved Closed
      Ticket options not displaying on event pages.

      Posted by: Judy
      Most Recent by: Leah on 2016/03/14 at 12:19pm

      The display window that normally permits a user to buy tickets right from our calendar is no longer displaying. I’ve reauthorized Eventbrite, and made sure the links match. The event is public. When I imported from Eventbrite all the data came over prop…

    • 8
    • 3/14/16
    • Solved Closed
      No Tickets on imported Eventbrite events

      Posted by: Ken
      Most Recent by: Brian on 2016/02/24 at 5:27pm

      I imported the events from Eventbrite but there is nowhere for users to register for the event. There is a place to register the event with Eventbrite but nothing to offer tickets. This is kind of frustrating because I just bought the plugin, Eventbrite Ticke…

    • 3
    • 2/24/16
    • Solved Closed
      Can't authorize Eventbrite

      Posted by: Ken
      Most Recent by: Geoff on 2016/02/24 at 2:47pm

      Hi, I am having problems authorizing eventbrite. I followed the directions and I get all the way to where Eventbrite ask me to allow access and I click allow. Then I get redirected to “http://charmlabdev9.info/Amarket/tribe-oauth/eventbrite/?code=43CUFG…

    • 3
    • 2/24/16
    • Solved Closed
      Change Eventbrite iframe width

      Posted by: Shea
      Most Recent by: Geoff on 2016/02/24 at 7:06am

      Hi, I am trying to change the Eventbrite iframe width. I tried to follow the steps in this link https://theeventscalendar.com/knowledgebase/changing-the-height-of-the-eventbrite-tickets-iframe/ and adjusted the code to be: add_filter('tribe_template_factory_d…

    • 6
    • 2/24/16
    • Solved Closed
      Authorization Fails

      Posted by: Sam
      Most Recent by: Support Droid on 2016/02/23 at 8:35am

      Hey Guys… I searched this and saw that some people had basically the same problem. But, we have not been able to fix the problem based on those posts. We are trying to get the authorization to go through with the Event Tickets plugin. It gives us thi…

    • 5
    • 2/23/16
    • Solved Closed
      fatel error

      Posted by: linda
      Most Recent by: Support Droid on 2016/02/21 at 8:35am

      Fatal error: Call to undefined function tribe_get_date_option Just purchased the event tickets but I get this…. please help me fix this.

    • 3
    • 2/21/16