Support Forums

Eventbrite Tickets

    •  
    • Comments
    • Updated
    • Solved Closed
      Server Issues Impacting License Keys

      Posted by: Leah
      Most Recent by: on 2016/08/31 at 6:03pm in: Events Calendar PRO

      We are currently experiencing some issues with our license validation servers. This means you may see the following notice when trying to validate your license key: “Sorry, key validation server is not available.” Although license keys cannot be …

    • 1
    • Today
    • Solved Closed
      No price field

      Posted by: Rich
      Most Recent by: Rich on 2016/08/31 at 6:27am

      Hello, I have updated to the latest version of all plugins and Eventbrite is once again working. Thank you. I am now having another issue. If I DON’T want to use eventbrite, and only want to create an event within WP – there is no longer a event c…

    • 3
    • Today
    • Solved Closed
      Evenbrite

      Posted by: Scott
      Most Recent by: Hunter on 2016/08/30 at 5:47pm

      Hi, I’ve gone through the plugin setup, and I can actually import events from eventbrite, but I can’t send them from WordPress to Eventbrite. Is there a known issue happening? Thanks

    • 13
    • Yesterday
    • Solved Closed
      bulk or batch import of EB

      Posted by: Laurie
      Most Recent by: Hunter on 2016/08/29 at 1:38pm

      I know this was covered in another ticket wherein you guys had mentioned investigating this possibility via the new API, but just want to throw a huge +1 to that. For a premium plugin to import one by one is insanely frustrating.

    • 2
    • 8/29/16
    • Solved Closed
      Ticket sale link not appearing

      Posted by: David
      Most Recent by: George on 2016/08/29 at 8:46am

      Hey there, We imported a bunch of events using the Eventbrite Ticket plugin but the link to actually purchase the tickets is not showing up on any of the event pages (See: http://www.cthnyc.org/event/fit-for-a-queen-18/) How do we remedy this? Thank you!

    • 8
    • 8/29/16
    • Solved Closed
      Before I download – will I be able to move the plugin?

      Posted by: ent20
      Most Recent by: Brian on 2016/08/25 at 11:09am

      I’ve just bought the paid Eventbrite add on for Events Calendar and I want to download it to a test site, to then move across to a live site later. Before I download it, can someone please confirm that I’ll be able to move the paid plugin to the n…

    • 2
    • 8/25/16
    • Solved Closed
      Your Eventbrite token is not valid…

      Posted by: Linda
      Most Recent by: Hunter on 2016/08/19 at 10:01pm

      Having the same issue as previously reported by user “Rich.” Receiving message: “Your Eventbrite token is not valid, check Add-ons API page to see how to create a new one.” We have been using The Events Calendar with Eventbrite ticke…

    • 7
    • 8/19/16
    • Solved Closed
      Bought Tickets Plus- Won't show Price on page

      Posted by: Benjamin
      Most Recent by: Geoff B. on 2016/08/17 at 7:24pm

      See screen shots. Essentially I bought the Event Tickets Plus downloaded it, activated the plug in. However when I go to the plugin on my site there is no option for “price” it just has RSVP option. I cannot seem to find a solution and need to do …

    • 2
    • 8/17/16
    • Solved Closed
      Your Eventbrite token is not valid…

      Posted by: Rich
      Most Recent by: George on 2016/08/15 at 3:10pm

      Hello, I was able to successfully get eventbrite to talk to wordpress. the api was set, and I imported 2 events using the event IDs. I tried to add a third event, and receive an error message – i believe it was We were unable to import your Eventbrite e…

    • 13
    • 8/15/16
    • Solved Closed
      no Registration link

      Posted by: Jennifer
      Most Recent by: Cliff on 2016/08/12 at 11:14am

      There is no Registration link on my EventBright page. http://www.hotwaterproducts.com/event/steam-trap-training-seminar/

    • 4
    • 8/12/16
    • Solved Closed
      Link events from calendar TO eventbrite

      Posted by: Arwyn
      Most Recent by: Hunter on 2016/08/09 at 7:59pm

      Hi there, I have already got events in the events calendar pro on my site. I wish to export/sync/link these existing events to eventbrite. I can read how to link from eventbrite to events calendar but NOT the other way around. I have fully set up the api etc…

    • 4
    • 8/9/16
    • Solved Closed
      an error occurred while processing this directive.

      Posted by: coldtownetheater
      Most Recent by: Nico on 2016/08/07 at 3:02pm

      Having an issue where the main calendar listing page won’t load and displays: [an error occurred while processing this directive] This happens when loading either the default calendar or specifying this current month (July) http://www.coldtownetheater.…

    • 17
    • 8/7/16
    • Solved Closed
      "We were unable to sync your event to Eventbrite."

      Posted by: Allister
      Most Recent by: Hunter on 2016/07/29 at 6:50pm

      The initial sync works but once I click the “update” button on my wordpress, I get the error message of: “We were unable to sync your event to Eventbrite. Here’s what happened: There are errors with your arguments: event.tickets ̵…

    • 4
    • 7/29/16
    • Solved Closed
      Unable to import your Eventbrite event.

      Posted by: Pascha
      Most Recent by: Hunter on 2016/07/29 at 12:00pm

      I keep getting the message “We were unable to import your Eventbrite event. Please verify the event id and try again.” I have gone through and made sure all API settings are setup correctly both in the plugin within wordpress admin and on the even…

    • 9
    • 7/29/16
    • Solved Closed
      EB plugin hiding ticket price field

      Posted by: dswiese
      Most Recent by: Geoff B. on 2016/07/28 at 9:57am

      I only import EB events occasionally, so hadnt noticed this till now, but with the EB plugin active, it hids the ticket price field when creating a regular event. Before and After screenshots attached.

    • 6
    • 7/28/16
    • Solved Closed
      Disabled plugin?

      Posted by: Robert
      Most Recent by: Nico on 2016/07/22 at 2:14pm

      We are running Events Calendar PRO with the Eventbrite Tickets add-on. The Eventbrite add-on seems to have disabled itself, prompting us to update the Events Calendar PRO. We’re running on a set update cycle, requiring more extensive snapshotting and te…

    • 4
    • 7/22/16
    • Solved Closed
      Error syncing to Eventbrite

      Posted by: Ryan
      Most Recent by: Hunter on 2016/07/12 at 10:46am

      We were unable to sync your event to Eventbrite. Here’s what happened: An organizer is required This is the error message I receive when I try to add an event to Eventbrite. I have all of the fields filled correctly, and I have an Organizer selected. Al…

    • 10
    • 7/12/16
    • Solved Closed
      Can't add Evenbrite API in the settings tab

      Posted by: Nhu
      Most Recent by: Nico on 2016/07/12 at 10:07am

      For some reason I cant add the evenbrite API when I go to events –> settings –> APIs. I already did add application set up on eventbrite. See screenshots HELP! 🙁

    • 6
    • 7/12/16
    • Solved Closed
      Maintaining individual translations

      Posted by: TEME
      Most Recent by: Nico on 2016/06/23 at 5:39pm

      I am trying to maintain my individual translations, but these are overwritten every time I update the plugin. Is there a method to avoid this in future updates? Regards, Teme

    • 4
    • 6/23/16
    • Solved Closed
      Tickets are not displayed on events.

      Posted by: Tom
      Most Recent by: Cliff on 2016/06/17 at 9:45am

      I have followed all of the directions for how to import events and display tickets. the events are there but the tickets are not displaying.

    • 14
    • 6/17/16
    • Solved Closed
      Ticket Box height depending on content, not static

      Posted by: Rudrasen
      Most Recent by: Geoff B. on 2016/06/15 at 9:24pm

      Hi There, How can i size my ticket box depending on how many ticket options i have? The website has many events and this solution here https://theeventscalendar.com/support/forums/topic/iframe-height-for-ticketing-widget/ is not a valid suggestion. Our events…

    • 11
    • 6/15/16
    • Solved Closed
      Cannot Install Eventbrite Tickets

      Posted by: Carlas
      Most Recent by: Nico on 2016/06/08 at 2:33pm

      Just purchased the Ultimate Bundle and I downloaded and installed all plugins except for the Eventbrite plugin. It says, “this site cannot be reached.” The version I’m trying is 4.1.3 Please help me resolve this issue. Thank you

    • 7
    • 6/8/16
    • Solved Closed
      FYI About Eventbrite Tickets Error with iOS/Chrome

      Posted by: Corey
      Most Recent by: Andras on 2016/06/03 at 3:56pm

      Hi Modern Tribe, I just wanted to let you know that Eventbrite is still fixing a bug that gives iOS/Chrome users an error when trying to purchase tickets via your integrated Eventbrite Tickets plugin (it’s been well over a month now). It would be great …

    • 3
    • 6/3/16
    • Solved Closed
      Eventbrite tickets booking box not showing

      Posted by: Phillip
      Most Recent by: Support Droid on 2016/05/31 at 9:35am

      Hi I am trying to use your plugins for a new site; currently in development at (very basic design / template at the moment but being developed): http://spirit.glowfish-creative.co.uk/event/commando-spirit-take-the-leap-2016/ works fine but on all the other e…

    • 13
    • 5/31/16
    • Solved Closed
      Cannot connect to Eventbrite

      Posted by: Tony
      Most Recent by: Support Droid on 2016/05/27 at 9:35am

      After following the instructions regarding my API key and the Client key, I get to the Eventbrite screen asking me to authorize the connection. On saying, yes, I get an error message that says: http://www.sparktheatercompany.com/sandbox/tribe-oauth/eventbrit…

    • 9
    • 5/27/16
    • Solved Closed
      Address line 1 and 2 joining

      Posted by: Natasha
      Most Recent by: Leah on 2016/05/26 at 4:17pm

      Hi, I’ve just imported an event from event brite and noticed address line 1 and 2 have merged. In Eventbrite they are listed as: Level 1 1 Smith Street but it carries across to wordpress as : Level 11 Smith Street

    • 6
    • 5/26/16
    • Solved Closed
      Need to exchange my purchase

      Posted by: juie
      Most Recent by: Support Droid on 2016/05/26 at 9:35am

      I was looking for a way to contact your support without posting this on the forum as I doubt this will help anyone else. I would like to exchange the plugin I purchased (Event Tickets Plus) for the plugin I need which is Eventbrite Tickets. Can I exchange the…

    • 3
    • 5/26/16
    • Solved Closed
      Eventbrite Authorisation not Redirecting

      Posted by: Trudi
      Most Recent by: Support Droid on 2016/05/26 at 9:35am

      Hi There, I’ve just purchased and Installed Eventbrite Tickets alongside my Event Calendar – but I am having some problems. I have created the App Key in Event brite and input the necessary details into “Settings –> Add-ons APIsR…

    • 5
    • 5/26/16
    • Solved Closed
      Eventbrite Tickets not Registering with Eventbrite

      Posted by: Margaret
      Most Recent by: Support Droid on 2016/05/25 at 9:35am

      Every time I create an event and use the “Register with Eventbrite” option and Publish, it automatically reverts back to NOT being published with Eventbrite. All plugins are updated. WP version is updated and the API is connected. Please help, th…

    • 12
    • 5/25/16
    • Solved Closed
      Feature Image is stretched from the event page

      Posted by: Fred
      Most Recent by: Brook on 2016/05/25 at 8:33am

      Hi Support. As you can see from the page below, https://www.primeeducation.com.au/event/circle-geometry/ the image has been stretched to horizontal direaction. Any ideas to look this image as it is? Cheers, Fred

    • 6
    • 5/25/16
    • Solved Closed
      Quantity of Tickets

      Posted by: Fred
      Most Recent by: Brook on 2016/05/24 at 11:54pm

      Hi. Please have a look at the following page to see the “Quantity of Tickets” under Tickets. https://www.primeeducation.com.au/event/circle-geometry/ The drop-down bar is not visible completely. Is this related to the theme or anywhere in Event T…

    • 4
    • 5/24/16
    • Solved Closed
      Ticket sales

      Posted by: Fred
      Most Recent by: Hunter on 2016/05/24 at 10:18pm

      Hi. I just purchased event ticket plus, installed and activated it. Have added a event with price and date, but the “Ticket Sales” fields are not showing as shown in the video. It would be great to let me know how to get this done. We use WooComme…

    • 4
    • 5/24/16
    • Solved Closed
      Ugly border around Eventbrite ticke

      Posted by: stefaanoyen
      Most Recent by: Support Droid on 2016/05/24 at 9:35am

      Hi there, I just configured Eventbrite tickets and notice an ugly border on the left and top side, see attached screenshot. This is the page: http://www.huisvanhetkindpajottenland.be/activiteit/test/ How do I fix this? CSS doesn’t seem to be working, pr…

    • 3
    • 5/24/16
    • Solved Closed
      Eventbrite Tickets Plugin

      Posted by: Lee
      Most Recent by: Geoff B. on 2016/05/23 at 9:31am

      I have just put up my first eventbrite and when I go to my site to import it from the back end to the calendar, the plugin for eventbrite doesn’t even show up to import it. I have it hooked up right and it is loaded, but it isn’t showing as a way …

    • 8
    • 5/23/16

To post in this forum you need an active license but it looks like yours has expired. Please visit your account page to renew!