Support Forums

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      A note on updating to Avada 4.0.2

      Posted by: Geoff
      Most Recent by: on 2016/05/11 at 10:28am in: Events Calendar PRO

      Hey folks, we’re writing to let you know that we’ve seen a number of reports come in letting us know about layout issues with the latest update to Avada 4.0.2. You may already know and understand this, but it’s worth noting that Avada includ…

    • 1
    • 5/11/16
    • Solved Closed
      Address line 1 and 2 joining

      Posted by: Natasha
      Most Recent by: Leah on 2016/05/26 at 4:17pm

      Hi, I’ve just imported an event from event brite and noticed address line 1 and 2 have merged. In Eventbrite they are listed as: Level 1 1 Smith Street but it carries across to wordpress as : Level 11 Smith Street

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    • 5/26/16
    • Solved Closed
      Feature Image is stretched from the event page

      Posted by: Fred
      Most Recent by: Brook on 2016/05/25 at 8:33am

      Hi Support. As you can see from the page below, https://www.primeeducation.com.au/event/circle-geometry/ the image has been stretched to horizontal direaction. Any ideas to look this image as it is? Cheers, Fred

    • 2
    • 5/25/16
    • Solved Closed
      Quantity of Tickets

      Posted by: Fred
      Most Recent by: Brook on 2016/05/24 at 11:54pm

      Hi. Please have a look at the following page to see the “Quantity of Tickets” under Tickets. https://www.primeeducation.com.au/event/circle-geometry/ The drop-down bar is not visible completely. Is this related to the theme or anywhere in Event T…

    • 2
    • 5/24/16
    • Solved Closed
      Ticket sales

      Posted by: Fred
      Most Recent by: Hunter on 2016/05/24 at 10:18pm

      Hi. I just purchased event ticket plus, installed and activated it. Have added a event with price and date, but the “Ticket Sales” fields are not showing as shown in the video. It would be great to let me know how to get this done. We use WooComme…

    • 4
    • 5/24/16
    • Solved Closed
      Eventbrite Tickets Plugin

      Posted by: Lee
      Most Recent by: Geoff B. on 2016/05/23 at 9:31am

      I have just put up my first eventbrite and when I go to my site to import it from the back end to the calendar, the plugin for eventbrite doesn’t even show up to import it. I have it hooked up right and it is loaded, but it isn’t showing as a way …

    • 2
    • 5/23/16
    • Solved Closed
      Eventbrite tickets booking box not showing

      Posted by: Phillip
      Most Recent by: Cliff on 2016/05/16 at 1:54pm

      Hi I am trying to use your plugins for a new site; currently in development at (very basic design / template at the moment but being developed): http://spirit.glowfish-creative.co.uk/event/commando-spirit-take-the-leap-2016/ works fine but on all the other e…

    • 12
    • 5/16/16
    • Solved Closed
      Cannot connect to Eventbrite

      Posted by: Tony
      Most Recent by: George on 2016/05/12 at 9:43am

      After following the instructions regarding my API key and the Client key, I get to the Eventbrite screen asking me to authorize the connection. On saying, yes, I get an error message that says: http://www.sparktheatercompany.com/sandbox/tribe-oauth/eventbrit…

    • 8
    • 5/12/16
    • Solved Closed
      EVENTBRITE TICKETS WON'T

      Posted by: Lee
      Most Recent by: Nico on 2016/05/12 at 7:57am

      Hi. I’ve just purchased the Eventbrite plugin and have all the settings in to authorize my site to work with Eventbrite, but when I click the get authorization button and then allow on eventrbite, it takes me back to my dashboard with the get authorizat…

    • 4
    • 5/12/16
    • Solved Closed
      Need to exchange my purchase

      Posted by: juie
      Most Recent by: George on 2016/05/11 at 1:05pm

      I was looking for a way to contact your support without posting this on the forum as I doubt this will help anyone else. I would like to exchange the plugin I purchased (Event Tickets Plus) for the plugin I need which is Eventbrite Tickets. Can I exchange the…

    • 2
    • 5/11/16
    • Solved Closed
      Cannot change Featured Image

      Posted by: investottawa
      Most Recent by: Cliff on 2016/05/11 at 11:29am

      Hello, I recently updated all Events Calendar plugins to the latest versions and noticed an issue with the featured image option. It seems that when I import an event using the Eventbrite Tickets plugin I can’t change the Featured Image. Well I can but …

    • 6
    • 5/11/16
    • Solved Closed
      Eventbrite Authorisation not Redirecting

      Posted by: Trudi
      Most Recent by: Nico on 2016/05/11 at 8:08am

      Hi There, I’ve just purchased and Installed Eventbrite Tickets alongside my Event Calendar – but I am having some problems. I have created the App Key in Event brite and input the necessary details into “Settings –> Add-ons APIsR…

    • 4
    • 5/11/16
    • Solved Closed
      Eventbrite Tickets not Registering with Eventbrite

      Posted by: Margaret
      Most Recent by: Nico on 2016/05/10 at 6:33am

      Every time I create an event and use the “Register with Eventbrite” option and Publish, it automatically reverts back to NOT being published with Eventbrite. All plugins are updated. WP version is updated and the API is connected. Please help, th…

    • 11
    • 5/10/16
    • Solved Closed
      Ugly border around Eventbrite ticke

      Posted by: stefaanoyen
      Most Recent by: Geoff B. on 2016/05/09 at 3:11pm

      Hi there, I just configured Eventbrite tickets and notice an ugly border on the left and top side, see attached screenshot. This is the page: http://www.huisvanhetkindpajottenland.be/activiteit/test/ How do I fix this? CSS doesn’t seem to be working, pr…

    • 2
    • 5/9/16
    • Solved Closed
      Eventbrite ticket wont sync with eventbrite

      Posted by: Esty
      Most Recent by: George on 2016/05/04 at 3:04pm

      While creating ticket I’m getting this error: We were unable to sync your event to Eventbrite. Here's what happened: Eventbrite requires a Venue and it must have a valid Address. But there is no address field in the eventbrite ticket creation area. I…

    • 7
    • 5/4/16
    • Solved Closed
      string translation

      Posted by: edebex
      Most Recent by: Nico on 2016/05/03 at 10:13am

      Hi, I need support to find a string that I need to translate and I don’t find… I’ve edited the po files in the 3 plugins folders I’m using (the-events-calendar, events-calendar-pro and the-events-calendar-eventbrite-tickets). It works …

    • 3
    • 5/3/16
    • Solved Closed
      The Eventbrite Ticket is Not Working

      Posted by: Roger
      Most Recent by: Nico on 2016/05/03 at 6:23am

      Hi, We have face a issues when we publish the event in the event calender the “Register this event with eventbrite.com?” is always showing no and event is not updated in the eventbrite. But when we use event from eventbrite to event calender by…

    • 14
    • 5/3/16
    • Solved Closed
      Ticket box not showing up on front end / Option missing from backend

      Posted by: Bryan
      Most Recent by: Nico on 2016/05/02 at 8:58am

      As others have mentioned, the Eventbrite tickets are not showing up on the front end of the site. I’ve gone through all of the troubleshooting steps, reset everything, and also tried deactivating and reactivating the plugin. Everything worked prior to t…

    • 22
    • 5/2/16
    • Solved Closed
      EBTix still silently fails. (Old thread closed by bot.)

      Posted by: Kelly
      Most Recent by: Brook on 2016/04/28 at 11:21pm

      Hello to the Tribe! Unfortunately, EBTix is still not functional. Please give us an update. Here’s a link to my previous thread. If users need to agitate with EB, please let us know. The plugin is a brick at the moment, and it’s getting close to t…

    • 10
    • 4/28/16
    • Solved Closed
      Eventbrite Plugin Not Working As Expected

      Posted by: e.club
      Most Recent by: Hunter on 2016/04/28 at 1:41pm

      I just purchased the Eventbrite plugin and followed the instructions in the primer to set it up. However, when I create an event in WordPress and check “Register this event with Eventbrite.com?” and fill out the subsequent form, it doesn’t d…

    • 8
    • 4/28/16
    • Solved Closed
      eventbrite not syncing

      Posted by: Patrick
      Most Recent by: Nico on 2016/04/28 at 12:28pm

      I have done the theme conflict test and still cant get it to sync. Double ckecked eventbrite app and have searched the forums. Time zones are the same for both wordpress and eventbrite.

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    • 4/28/16
    • Solved Closed
      The Eventbrite Ticket is Not Working too!

      Posted by: Rina
      Most Recent by: Nico on 2016/04/28 at 12:27pm

      I have got the same issue to of this topic: https://theeventscalendar.com/support/forums/topic/the-eventbrite-ticket-is-not-working/ The behavious is the same to of Roger’s website. However the event calendar theme is embed in the theme I bought. When …

    • 7
    • 4/28/16
    • Solved Closed
      Eventbrite never creates event.

      Posted by: Kelly
      Most Recent by: Nico on 2016/04/28 at 12:27pm

      First, props to George for quickly fixing the one issue I had with upgrading to v4. I’m very excited to be running the latest and greatest. Unfortunately, there seems to be one big hiccup. Basically, I’m having the same issue as several other user…

    • 6
    • 4/28/16
    • Solved Closed
      EventBrite Tickets not Showing on Events

      Posted by: ocst
      Most Recent by: Nico on 2016/04/28 at 12:26pm

      Hi, I am still experiencing the issue with my events where the tickets are not showing up — I now have the problem on two events. See this thread: https://theeventscalendar.com/support/forums/topic/eventbrite-tickets-not-showing-on-an-event/#post-108556…

    • 7
    • 4/28/16
    • Solved Closed
      Social Sign In with Eventbrite Tickets

      Posted by: Corey
      Most Recent by: Nico on 2016/04/27 at 4:08am

      Hi Modern Tribe, Is there anyway to require/suggest woocommerce account creation or social sign in for an event with your Eventbrite Tickets enabled? While it’s possible to do so with in-platform payment enabled via WooCommerce, I don’t see a way …

    • 6
    • 4/27/16
    • Solved Closed
      Can't post events to Eventbrite

      Posted by: Jake
      Most Recent by: George on 2016/04/26 at 7:13am

      We have a variation of this where we can no longer post events to Eventbrite using the plugin. not sure which version caused this to stop.

    • 3
    • 4/26/16
    • Solved Closed
      EventBrite Issue when modifying event in WordPress

      Posted by: Bill
      Most Recent by: Support Droid on 2016/04/21 at 9:35am

      A recent issue has popped up…. 1 – we import an EB event into Tribe using Tribe’s import feature 2 – we add our content to the post in WordPress 3 – push it live. Seems to all go as normal up to this point. 4 – log back into t…

    • 3
    • 4/21/16
    • Solved Closed
      Unable to register event with Eventbrite

      Posted by: Robert
      Most Recent by: George on 2016/04/20 at 1:49pm

      Similar to Margaret, who posted earlier today, I am unable to register events with Eventbrite since updating to the latest version of the plugin. WP and all plugins are updated, and the Eventbrite API settings are correct. Thanks for the assistance.

    • 5
    • 4/20/16
    • Solved Closed
      This Event Requires a venue to sync to eventbrite

      Posted by: Greg
      Most Recent by: Support Droid on 2016/04/19 at 9:35am

      My issue is similar to https://theeventscalendar.com/support/forums/topic/unable-to-sync-your-event-to-eventbrite-event-requires-a-venue/ I try to create a new event and add in the important fields but every time I publish it, the eventbrite fields turns up b…

    • 5
    • 4/19/16
    • Solved Closed
      Ticket box not showing up for Eventbrite tickets

      Posted by: Lise
      Most Recent by: Support Droid on 2016/04/19 at 9:35am

      The ticket boxes are not showing up. We imported the events and at first it looks fine, but then the ticket boxes disappear and the connection to Eventbrite gets lost. See: https://local.anitaborg.org/event/ghc1-abi-nyc-entrepreneurship-intrapreneurship-othe…

    • 14
    • 4/19/16
    • Solved Closed
      WP user access level required to import Eventbrite event

      Posted by: Dianna
      Most Recent by: Support Droid on 2016/04/19 at 9:35am

      Can only users with administrative access to the website import Eventbrite events? I was hoping to add Authors or Editors to the site to be able to help manage the calendar. Trials indicate they cannot, and I cannot find a setting. I’m using the 2014 th…

    • 3
    • 4/19/16
    • Solved Closed
      EventBrite instructions deprecated, Swap for Event Tickets Plus?

      Posted by: Cory
      Most Recent by: Cliff on 2016/04/18 at 8:18pm

      Just purchased Eventbrite Plugin with Events Calendar PRO and the instructions on the Eventbrite page indicate a section in Settings called “Add-On APIs”. I cannot find this anywhere, making it impossible to set-up the Eventbrite integration. Howe…

    • 4
    • 4/18/16
    • Solved Closed
      Change Plugin to Event Tickets Pro

      Posted by: Joseph
      Most Recent by: Hunter on 2016/04/16 at 9:50am

      Hey Guys, I purchased the eventbrite plugin a while back but am realizing it’s not really what I’m looking for – I’d like to move ticket purchasing to my site. I’m going to buy the Event Tickets Pro plugin after I post this, but …

    • 4
    • 4/16/16
    • Solved Closed
      Eventbrite ticket wont create

      Posted by: Esty
      Most Recent by: Support Droid on 2016/04/14 at 9:35am

      Hello, I am not able to create a new eventbrite ticket as usual. After creating a new event and creating an eventbrite ticket , the ticket is not created on the eventbrite site or in the event itself. there is no error msg, it says event updated but no ticket…

    • 11
    • 4/14/16
    • Solved Closed
      Call to Action Button with Eventbrite Tickets

      Posted by: Corey
      Most Recent by: George on 2016/04/14 at 6:46am

      Hi Modern Tribe, I was wondering how to configure the Call to Action button on each eventpage so that when clicked, it scrolls down the page to the eventbrite tickets widget? Right now, it actually scrolls up to the top of the page. Also, does Modern Tribe p…

    • 5
    • 4/14/16
    • Solved Closed
      can the word "ticket" be changed?

      Posted by: Li
      Most Recent by: Support Droid on 2016/04/12 at 9:35am

      i am working on a website for a non-profit and i hooked them into eventbrite with your eventbrite ticket plugin and the events calendar pro. is there any to take the word TICKET and replace it with something else. they feel that the word ticket doesn’t…

    • 3
    • 4/12/16
    • Solved Closed
      Moving Eventbrite iframe box

      Posted by: Susan
      Most Recent by: Support Droid on 2016/04/12 at 9:35am

      I have managed to move the iframe box according to this page: https://theeventscalendar.com/knowledgebase/moving-the-eventbrite-tickets-box/ However, I would like to move the iframe to the position above the “export to calendar” links. I know that…

    • 3
    • 4/12/16