Support Forums

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      Event Tickets

      Posted by: Kimberly
      Most Recent by: Cliff on 2016/09/29 at 1:40pm

      Hi – I’m trying to use the Event Ticket feature for people to RSVP for an event, but nothing is showing up on the front-end. I’ve filled in all the fields and checked to make sure the ticket sale start date isn’t in the future and end …

    • 6
    • Today
    • Solved Closed
      Can't get authorization from Eventbrite API

      Posted by: AMA Inc
      Most Recent by: Nico on 2016/09/27 at 2:37pm

      I’m having trouble getting Eventbrite Tickets working. The app is set up in Eventbrite. I’ve switched to the twentyfourteen theme and disabled all the plugins except for The Events Calendar plugin. No matter what I do I get the following error. Yo…

    • 5
    • 9/27/16
    • Solved Closed
      Licence Key Tab missing Licence Key Tab missing

      Posted by: Ben
      Most Recent by: Geoff B. on 2016/09/26 at 2:17pm

      Hi I know there have been a few Qs before around entering the Licence Key when purchasing an Add On, and the Licence Key Tab not being there. I’ve got the same issue, and I just can’t figure out how to resolve it. I’ve made sure I’ve got the latest ve…

    • 2
    • 9/26/16
    • Solved Closed
      Ticket Purchases Don’t Show Up On Event Page

      Posted by: ocst
      Most Recent by: Geoff B. on 2016/09/23 at 12:21pm

      Hi Team, I am having an issue where the ticket purchases (which would normally show in a frame at the bottom of the event page) don’t show up on the event page at all. See these past threads for the exact same issue: https://theeventscalendar.com/suppor…

    • 17
    • 9/23/16
    • Solved Closed
      Problem is back…

      Posted by: Rich
      Most Recent by: Geoff on 2016/09/15 at 8:03am

      Hi, A while back I had the issue with Eventbrite not working – and now the problem is back. Eventbrite tickets no longer show on the event. It appears the connection is broken again. When I go to Events Import/Eventbrite – and click the dropdown f…

    • 2
    • 9/15/16
    • Solved Closed
      Stupid customer error – bought the wrong plugin

      Posted by: Jonathan
      Most Recent by: Geoff on 2016/09/13 at 8:09am

      Hello. I’ve just extended my Events Calendar Pro license for a year. Which wasn’t quite what I’d intended, given that that license is still valid and it’s my Eventbrite plugin which has expired. Can I raise my hand and say “Hello…

    • 5
    • 9/13/16
    • Solved Closed
      Events on WordPress No Longer Sync with Eventbrite & Vice Versa

      Posted by: Rebecca
      Most Recent by: George on 2016/09/06 at 8:37am

      Hi, my issue is a bit less complicated than the previous poster’s, but similar: Events no longer sync with Eventbrite from WordPress. When we update Events posts from WordPress, one of these two error messages appears: “We were unable to sync your…

    • 17
    • 9/6/16
    • Solved Closed
      Unable to see Eventbrite ticket box

      Posted by: Parvaiz
      Most Recent by: Brook on 2016/09/02 at 6:20am

      Hey Team, I am unable to see the eventbrite ticket box, I mean it seems to be missing Can Your can help me out : My Website name is : http://www.naiopga.org/ Event Page link : http://www.naiopga.org/events/

    • 5
    • 9/2/16
    • Solved Closed
      Your Eventbrite token is not valid…

      Posted by: Linda
      Most Recent by: Hunter on 2016/09/01 at 9:21am

      Having the same issue as previously reported by user “Rich.” Receiving message: “Your Eventbrite token is not valid, check Add-ons API page to see how to create a new one.” We have been using The Events Calendar with Eventbrite ticke…

    • 10
    • 9/1/16
    • Solved Closed
      No price field

      Posted by: Rich
      Most Recent by: Geoff B. on 2016/08/31 at 10:54pm

      Hello, I have updated to the latest version of all plugins and Eventbrite is once again working. Thank you. I am now having another issue. If I DON’T want to use eventbrite, and only want to create an event within WP – there is no longer a event c…

    • 5
    • 8/31/16
    • Solved Closed
      Evenbrite

      Posted by: Scott
      Most Recent by: Hunter on 2016/08/30 at 5:47pm

      Hi, I’ve gone through the plugin setup, and I can actually import events from eventbrite, but I can’t send them from WordPress to Eventbrite. Is there a known issue happening? Thanks

    • 15
    • 8/30/16
    • Solved Closed
      bulk or batch import of EB

      Posted by: Laurie
      Most Recent by: Hunter on 2016/08/29 at 1:38pm

      I know this was covered in another ticket wherein you guys had mentioned investigating this possibility via the new API, but just want to throw a huge +1 to that. For a premium plugin to import one by one is insanely frustrating.

    • 4
    • 8/29/16
    • Solved Closed
      Ticket sale link not appearing

      Posted by: David
      Most Recent by: George on 2016/08/29 at 8:46am

      Hey there, We imported a bunch of events using the Eventbrite Ticket plugin but the link to actually purchase the tickets is not showing up on any of the event pages (See: http://www.cthnyc.org/event/fit-for-a-queen-18/) How do we remedy this? Thank you!

    • 10
    • 8/29/16
    • Solved Closed
      Before I download – will I be able to move the plugin?

      Posted by: ent20
      Most Recent by: Brian on 2016/08/25 at 11:09am

      I’ve just bought the paid Eventbrite add on for Events Calendar and I want to download it to a test site, to then move across to a live site later. Before I download it, can someone please confirm that I’ll be able to move the paid plugin to the n…

    • 4
    • 8/25/16
    • Solved Closed
      Bought Tickets Plus- Won't show Price on page

      Posted by: Benjamin
      Most Recent by: Geoff B. on 2016/08/17 at 7:24pm

      See screen shots. Essentially I bought the Event Tickets Plus downloaded it, activated the plug in. However when I go to the plugin on my site there is no option for “price” it just has RSVP option. I cannot seem to find a solution and need to do …

    • 4
    • 8/17/16
    • Solved Closed
      Your Eventbrite token is not valid…

      Posted by: Rich
      Most Recent by: George on 2016/08/15 at 3:10pm

      Hello, I was able to successfully get eventbrite to talk to wordpress. the api was set, and I imported 2 events using the event IDs. I tried to add a third event, and receive an error message – i believe it was We were unable to import your Eventbrite e…

    • 13
    • 8/15/16
    • Solved Closed
      no Registration link

      Posted by: Jennifer
      Most Recent by: Cliff on 2016/08/12 at 11:14am

      There is no Registration link on my EventBright page. http://www.hotwaterproducts.com/event/steam-trap-training-seminar/

    • 6
    • 8/12/16
    • Solved Closed
      Link events from calendar TO eventbrite

      Posted by: Arwyn
      Most Recent by: Hunter on 2016/08/09 at 7:59pm

      Hi there, I have already got events in the events calendar pro on my site. I wish to export/sync/link these existing events to eventbrite. I can read how to link from eventbrite to events calendar but NOT the other way around. I have fully set up the api etc…

    • 4
    • 8/9/16
    • Solved Closed
      an error occurred while processing this directive.

      Posted by: coldtownetheater
      Most Recent by: Nico on 2016/08/07 at 3:02pm

      Having an issue where the main calendar listing page won’t load and displays: [an error occurred while processing this directive] This happens when loading either the default calendar or specifying this current month (July) http://www.coldtownetheater.…

    • 17
    • 8/7/16
    • Solved Closed
      "We were unable to sync your event to Eventbrite."

      Posted by: Allister
      Most Recent by: Hunter on 2016/07/29 at 6:50pm

      The initial sync works but once I click the “update” button on my wordpress, I get the error message of: “We were unable to sync your event to Eventbrite. Here’s what happened: There are errors with your arguments: event.tickets ̵…

    • 4
    • 7/29/16
    • Solved Closed
      Unable to import your Eventbrite event.

      Posted by: Pascha
      Most Recent by: Hunter on 2016/07/29 at 12:00pm

      I keep getting the message “We were unable to import your Eventbrite event. Please verify the event id and try again.” I have gone through and made sure all API settings are setup correctly both in the plugin within wordpress admin and on the even…

    • 9
    • 7/29/16
    • Solved Closed
      EB plugin hiding ticket price field

      Posted by: dswiese
      Most Recent by: Geoff B. on 2016/07/28 at 9:57am

      I only import EB events occasionally, so hadnt noticed this till now, but with the EB plugin active, it hids the ticket price field when creating a regular event. Before and After screenshots attached.

    • 6
    • 7/28/16
    • Solved Closed
      Disabled plugin?

      Posted by: Robert
      Most Recent by: Nico on 2016/07/22 at 2:14pm

      We are running Events Calendar PRO with the Eventbrite Tickets add-on. The Eventbrite add-on seems to have disabled itself, prompting us to update the Events Calendar PRO. We’re running on a set update cycle, requiring more extensive snapshotting and te…

    • 4
    • 7/22/16
    • Solved Closed
      Error syncing to Eventbrite

      Posted by: Ryan
      Most Recent by: Hunter on 2016/07/12 at 10:46am

      We were unable to sync your event to Eventbrite. Here’s what happened: An organizer is required This is the error message I receive when I try to add an event to Eventbrite. I have all of the fields filled correctly, and I have an Organizer selected. Al…

    • 10
    • 7/12/16
    • Solved Closed
      Can't add Evenbrite API in the settings tab

      Posted by: Nhu
      Most Recent by: Nico on 2016/07/12 at 10:07am

      For some reason I cant add the evenbrite API when I go to events –> settings –> APIs. I already did add application set up on eventbrite. See screenshots HELP! 🙁

    • 6
    • 7/12/16
    • Solved Closed
      Maintaining individual translations

      Posted by: TEME
      Most Recent by: Nico on 2016/06/23 at 5:39pm

      I am trying to maintain my individual translations, but these are overwritten every time I update the plugin. Is there a method to avoid this in future updates? Regards, Teme

    • 4
    • 6/23/16
    • Solved Closed
      Tickets are not displayed on events.

      Posted by: Tom
      Most Recent by: Cliff on 2016/06/17 at 9:45am

      I have followed all of the directions for how to import events and display tickets. the events are there but the tickets are not displaying.

    • 14
    • 6/17/16
    • Solved Closed
      Ticket Box height depending on content, not static

      Posted by: Rudrasen
      Most Recent by: Geoff B. on 2016/06/15 at 9:24pm

      Hi There, How can i size my ticket box depending on how many ticket options i have? The website has many events and this solution here https://theeventscalendar.com/support/forums/topic/iframe-height-for-ticketing-widget/ is not a valid suggestion. Our events…

    • 11
    • 6/15/16
    • Solved Closed
      Cannot Install Eventbrite Tickets

      Posted by: Carlas
      Most Recent by: Nico on 2016/06/08 at 2:33pm

      Just purchased the Ultimate Bundle and I downloaded and installed all plugins except for the Eventbrite plugin. It says, “this site cannot be reached.” The version I’m trying is 4.1.3 Please help me resolve this issue. Thank you

    • 7
    • 6/8/16

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