Support Forums

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      "We were unable to sync your event to Eventbrite."

      Posted by: chirocare
      Most Recent by: chirocare on 2016/02/11 at 11:19am

      I used the Eventbrite import tab and put in the ID — seems like the content got imported and the event was publishable, but I got this error at the top of the page: We were unable to sync your event to Eventbrite. Here’s what happened: You do …

    • 2
    • Today
    • Solved Closed
      Eventbrite 404

      Posted by: Robert
      Most Recent by: George on 2016/02/10 at 11:51am

      I’ve seen this question on the forum, but no answers there. We’ve installed the Eventbrite plugin, including the correct keys, etc., but get an error after clicking to authorize: Allow IAC by IAC to access your Eventbrite account? When we say All…

    • 6
    • Yesterday
    • Solved Closed
      Authorization Fails

      Posted by: Sam
      Most Recent by: Barry on 2016/02/05 at 7:48am

      Hey Guys… I searched this and saw that some people had basically the same problem. But, we have not been able to fix the problem based on those posts. We are trying to get the authorization to go through with the Event Tickets plugin. It gives us thi…

    • 4
    • 2/5/16
    • Solved Closed
      fatel error

      Posted by: linda
      Most Recent by: George on 2016/01/29 at 10:37am

      Fatal error: Call to undefined function tribe_get_date_option Just purchased the event tickets but I get this…. please help me fix this.

    • 2
    • 1/29/16
    • Solved Closed
      Can't Authorize Eventbrite Tickets – No Success Confirmation

      Posted by: Marina
      Most Recent by: Josh on 2016/01/27 at 11:33am

      Hi, I am unable to authorize Eventbrite Tickets and thus use the plugin. After confirming the authorization request on the Eventbrite end, it redirects back to my site with no Success confirmation massage on the Add-Ons APIs page. Nothing happens, no error, …

    • 4
    • 1/27/16
    • Solved Closed
      eventbrite can't be activated

      Posted by: Nahar
      Most Recent by: Hunter on 2016/01/25 at 11:11am

      Hi, I am getting after I allow the app form the eventbrit http://xxx/eventbrite/tribe-oauth/eventbrite/?code=QBC747XXXMMPJ2IWO3JO do you have any way to active this add-on ?

    • 4
    • 1/25/16
    • Solved Closed
      Eventbrite info not showing on event

      Posted by: John
      Most Recent by: Hunter on 2016/01/15 at 2:58pm

      See this event: http://eiha.co.uk/event/eiha-level-1-coaching-course-oxford/ I created this and then used the plug-in to create it on Eventbrite – whicih worked ok: http://www.eventbrite.com/e/eiha-level-1-coaching-course-oxford-tickets-20727759286 But …

    • 8
    • 1/15/16
    • Solved Closed
      Change the hight of the Iframe

      Posted by: Peter
      Most Recent by: Brian on 2016/01/14 at 8:26am

      Hello Support, how can I use this filter “tribe_events_eb_iframe_html” to change the hight of the iframe import to 246. It should import like the iframe from Eventbrite (no scrolling, if possible) <div style=”width: 100%; text-align: left…

    • 4
    • 1/14/16
    • Solved Closed
      Eventbrite Tickets ticket information box not showing

      Posted by: oasishr
      Most Recent by: Brian on 2016/01/12 at 8:42am

      I have The Events Calendar and The Events Calendar: Eventbrite Tickets plugins up and running, licensed and connected to eventbrite. I have imported an event from eventbrite OK. I’m running the latest versions and the latest WP with 2016 theme. This is …

    • 5
    • 1/12/16
    • Solved Closed
      The Iframe not working in iphone

      Posted by: milkwoodnick
      Most Recent by: Brian on 2016/01/12 at 8:12am

      Hello I have been with problems with the iframe in iphone devices, it is not working for example: https://www.milkwood.net/course/urban-farming-masterclass-melbourne-160227/#myAnchor I think is a problem with the theme because I changed to a default WordPress…

    • 4
    • 1/12/16
    • Solved Closed
      Unable to Import from Eventbrite

      Posted by: Margaret
      Most Recent by: Hunter on 2016/01/08 at 8:57am

      We have updated all plugins and entered all license keys – yet our events have become detached from Eventbrite causing a lot of trouble on our end. We are out of ideas and really need your assistance. We get the message “We were unable to import y…

    • 4
    • 1/8/16
    • Solved Closed
      Events becoming disconnected from EventBrite

      Posted by: Jessie
      Most Recent by: Brian on 2016/01/05 at 5:51pm

      We imported about 200 events from our eventbrite account into our site. They were working fine initially. Now, from what I can tell, due to no change on our part, the events are becoming disconnected from EventBrite, making it impossible for our customers to …

    • 7
    • 1/5/16
    • Solved Closed
      Eventbrite does not import all payment options

      Posted by: Peter
      Most Recent by: Brian on 2016/01/05 at 11:11am

      Hi, when I import an event to my wordpress, I only get displayed the credit card options: See here: http://www.peter-niederhuber.de/event/emdr-gruppensupervision-fuer-kinder-und-jugendlichen-psychotherapeuten-2/ In the widget I can also select online bank tra…

    • 11
    • 1/5/16
    • Solved Closed
      Eventbrite plugin will not activate

      Posted by: Tess
      Most Recent by: Geoff on 2015/12/28 at 9:31am

      All information is correct – I am taken to the evenbrite page where I am logged in and I allow activation. It takes several sections to think , continues and then I am directed back to wordpress where it is NOT activated and I have no message as to why.

    • 2
    • 12/28/15
    • Solved Closed
      Eventbrite ticket no purchase button?

      Posted by: phil
      Most Recent by: Cliff on 2015/12/22 at 11:37am

      Hi guys. I’m new to Eventbrite and your plug-in. I’ve a few problems I hope you can help with: 1. http://www.lincolnmysteries.co.uk/event/ got a bizarre repeating header that I can’t shift and on this ‘listing’ page, can I simply…

    • 3
    • 12/22/15
    • Solved Closed
      Application Key is greyed out

      Posted by: Mark
      Most Recent by: Brian on 2015/12/18 at 5:55am

      I just purchased event tickets and installed, did my api set up and it is giving me an issue when I enter the API info. the application key is greyed out. when I hit save i get this error. Your form had the following errors: Application Key must contain numbe…

    • 3
    • 12/18/15
    • Solved Closed
      Import causes change in privacy settings in EventBrite

      Posted by: Jessie
      Most Recent by: Geoff on 2015/12/16 at 3:21pm

      As soon as an event is imported into our wordpress site, some setting with eventbrite that I didn’t even know existed gets put into place where that event gets set to Private, so you can only buy tickets if you have a password! That is TERRIBLE! So now if w…

    • 17
    • 12/16/15
    • Solved Closed
      Is it possible to use woocommerce tickets and eventbrite tickets?

      Posted by: Joe
      Most Recent by: George on 2015/12/15 at 7:41am

      Hi, We have a client that uses the woocommerce event ticket plugin, which works great. However, there are some events that need to go through eventbrite. We are looking to purchase that plugin but I wanted to make sure that you can have both plugins and sel…

    • 2
    • 12/15/15
    • Solved Closed
      After Eventbrite import, is updating a 2-way street?

      Posted by: Bennie
      Most Recent by: Brian on 2015/12/15 at 6:48am

      Hi, Once I import an event from Eventbrite, and leave the ‘Leave this event associated with eventbrite.com?’ set to ‘Y’ do content updates i.e. event description/content – that I make in Events Calendar, automatically update to …

    • 2
    • 12/15/15
    • Solved Closed
      Import Eventbrite Event is failing

      Posted by: Katie
      Most Recent by: Brian on 2015/12/14 at 7:21am

      I’ve been importing Eventbrite events all morning, now all of a sudden events no longer import even though I’m providing a properly-formatted EB ID. The only error message I receive is: We were unable to import your Eventbrite event. Please verif…

    • 3
    • 12/14/15
    • Solved Closed
      Changing Eventbrite to Facebook

      Posted by: danielroe
      Most Recent by: Brian on 2015/12/14 at 7:19am

      Hey guys, I’ve purchased a year subscription to the eventbrite add-on to the events calendar but it’s not exactly meeting our needs. Is there any way we can switch it over to the facebook add-on instead without extra costs?

    • 2
    • 12/14/15
    • Solved Closed
      Remove cost from event imported from Eventbrite

      Posted by: Bennie
      Most Recent by: Nico Santos on 2015/12/11 at 4:17am

      Hi, how do I remove the price range, immediately below the event description and dates, when I import an event from Eventbrite? The cost field (which I’ve made visible by adding “add_filter( ‘tribe_events_admin_show_cost_field’, ‘…

    • 6
    • 12/11/15
    • Solved Closed
      Importing Eventbrite events

      Posted by: michael
      Most Recent by: Brian on 2015/12/07 at 4:58am

      I installed The Event Calendar and the The Events Calendar: WooCommerce Tickets plugins. I did watch the video that explains how to import the Eventbrite, and how to create a ticket from the WordPress site and submit the information to Eventbrite, but I do no…

    • 2
    • 12/7/15
    • Solved Closed
      WordPress-Created Events Switching Timezones

      Posted by: Rebecca
      Most Recent by: Josh on 2015/12/03 at 7:25am

      Hi, I wrote in a few weeks ago about WordPress-created events appearing on Eventbrite in the wrong time zone (Alaska Standard Time rather than Pacific Standard Time). Switching the timezone settings in our WordPress settings (from Los Angeles to UTC-8 and bac…

    • 2
    • 12/3/15
    • Solved Closed
      Adding eventbrite events in WP doesn't send

      Posted by: Jessie
      Most Recent by: Brian on 2015/12/01 at 1:00pm

      We would love to be able to add all our events onto our WP site and have them sent to EventBrite. It works well that way EXCEPT that the featured image doesn’t get sent to EventBrite so our events end up with no image. Is there a way to connect those fi…

    • 2
    • 12/1/15
    • Solved Closed
      Change the order of events in Calendar view (two on same day)

      Posted by: Jessie
      Most Recent by: Geoff on 2015/12/01 at 7:01am

      We are using the eventbrite extension, but I don’t know if that matters in this case. Anyway, we have two venues that we are displaying events for. When looking at the calendar (month) view, we sometimes have two events on the same day. We would love it…

    • 2
    • 12/1/15
    • Solved Closed
      sorry, the key is out of installs …..

      Posted by: Morten Efraimsen
      Most Recent by: Brian on 2015/11/29 at 7:31am

      Hei, i get this message on the events calendar pro: sorry, your key is out of installs. But it expires march 2016… I have problems with the calendar when i want to make new events and i think this is the reason for eventscalendar not updating to the la…

    • 7
    • 11/29/15
    • Solved Closed
      Setting default Eventbrite payment information

      Posted by: scottlyttle
      Most Recent by: George on 2015/11/18 at 11:01am

      After updating to the latest versions of EC (3.12.6) and Eventbrite tickets (3.12.1) I am having issues publishing events. Here is the error that shows: http://imgur.com/wJTMvuv Here is the edit event screen within Eventbrite with the missing information: htt…

    • 5
    • 11/18/15
    • Solved Closed
      Timezones Appear Incorrectly on Eventbrite

      Posted by: Rebecca
      Most Recent by: Cliff on 2015/11/17 at 5:29pm

      Hi, We use Eventbrite Tickets to send our Events Calendar events (originally created in WordPress) to Eventbrite. The event times appear correctly in WordPress, but the timezones automatically switch from UTC-8 (Pacific Standard Time) to AKST (Alaska Standard…

    • 8
    • 11/17/15
    • Solved Closed
      Cannot activate Eventbrite PLug in

      Posted by: Daniel
      Most Recent by: Geoff on 2015/11/13 at 2:17pm

      When clicking ALLOW on the eventbrite site, I get Not Found The requested URL /wp/tribe-oauth/eventbrite/ was not found on this server. And there are right, “wp/tribe-oauth/” does not exist at all. Please help. Tanks

    • 2
    • 11/13/15
    • Solved Closed
      I can't activate eventbrite plugin

      Posted by: Nahar
      Most Recent by: Cliff on 2015/11/13 at 11:06am

      I tried to get authorized by eventbrite once I press allow it just take me back to my site home page and nothing happen site I can’t import any event for eventbrite Note: I have configure my account in eventbrite correctly

    • 6
    • 11/13/15
    • Solved Closed
      Eventbrite Order Now

      Posted by: Jeremy
      Most Recent by: Josh on 2015/11/09 at 9:35pm

      Hi there, My order now button stopped working using regular web browsers about a week ago. I have upgraded to the latest version of the plug-ins flushed caches, tested multiple PCs with no luck. It does work on my mobile phone however. How do I start diagno…

    • 3
    • 11/9/15
    • Solved Closed
      Calendar Not Showing

      Posted by: Manny
      Most Recent by: Geoff on 2015/11/03 at 4:03pm

      After going through the process and getting things set up. I have an event listed and published: http://m2strategicsolutions.com/agency/event/thursday-hands-on-social-media-workshop-for-charlotte-county-business-owners/ But when I go to the events calendar I …

    • 2
    • 11/3/15
    • Solved Closed
      Import Eventbrite not showing

      Posted by: Julia
      Most Recent by: Support Droid on 2015/10/31 at 7:05am

      I have just downloaded and paid $89 for the Eventbrite add on, which I am quite excited to use (as it will save me lots of time!). I have uploaded the zip file, activated the plugin, pasted in the licence key but the options are still not showing. There is …

    • 3
    • 10/31/15
    • Solved Closed
      Events missing import

      Posted by: Keith
      Most Recent by: Support Droid on 2015/10/28 at 7:05am

      Hello, I currently install the Eventbrite plug in. I’m not really 100 percent sure if it installed correctly. I have no errors , but when I click on Events> I have no eventbrit import option.

    • 9
    • 10/28/15
    • Solved Closed
      Importing Eventbrite events

      Posted by: Anabel
      Most Recent by: Support Droid on 2015/10/22 at 7:05am

      Hello. I seem to be having an issue importing events directly from Eventbrite. I used to be able to import directly but now I don’t have that option. Might someone be able to assist? Currently I have the following plugins installed. Eventbrite API: Ver…

    • 9
    • 10/22/15
    • Solved Closed
      Size of IFrame

      Posted by: Brian
      Most Recent by: Support Droid on 2015/10/19 at 7:05am

      The EventBrite IFrame renders with an inline style of 200px high. That hides the most important parts of the ticketing interface, where the user would see the purchase button. It’s easy to miss altogether because the IFrame renders with scroll bars hidd…

    • 3
    • 10/19/15