Support Forums

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      Authenticating EventBrite with localhost environment

      Posted by: Ryan
      Most Recent by: Ryan on 2015/07/03 at 12:47pm

      Hi, my issue appears to be similar to this thread. I’ve installed the 3.10.1 release of the EventBrite plugin and I’ve ran through the steps in your setup guide a number of times. Each time I get to the point where I click the Get Authentication …

    • 5
    • Yesterday
    • Solved Closed
      Tickets not working after update

      Posted by: capacitycanada
      Most Recent by: Geoff on 2015/07/03 at 7:57am

      Hey there, I’ve updated the plug-in to the latest version (3.10.1) and removed the temp fix, but the eventbrite tickets are not showing up. I cannot see an error on the Edit Event page. Thoughts? Cheers, Shub

    • 2
    • Yesterday
    • Solved Closed
      Remaining tickets still showing after 3.10.1 update

      Posted by: nthomas
      Most Recent by: Nico Santos on 2015/07/03 at 6:28am

      Hi Modern Tribe, Just a heads up that even after I’ve updated to 3.10.1, I still have the problem of # remaining tickets reverting back to showing up on my WordPress page (this happens anytime I make any kind of content edit and hit update), even when t…

    • 2
    • Yesterday
    • Solved Closed
      Moving the Eventbrite Tickets box

      Posted by: nthomas
      Most Recent by: Nico Santos on 2015/07/03 at 5:43am

      Hi Modern Tribe, I’d like to move the Eventbrite tickets form to go above the meta box on our organization’s events. I’ve accessed the knowledge base: https://theeventscalendar.com/knowledgebase/moving-the-eventbrite-tickets-box/ However, si…

    • 9
    • Yesterday
    • Solved Closed
      Event imported from EventBrite partially

      Posted by: Alain
      Most Recent by: Barry on 2015/07/02 at 5:49am

      Hi. I just bought EventBrite Tickets few days ago and I’m testing it. After creating an event in EventBrite, with organizer, event place, and free tickets, I click on “import from Eventbrite”. The event is created in my WordPress but only wi…

    • 6
    • 7/2/15
    • Solved Closed
      Event start and end time shifting in Eventbrite

      Posted by: nthomas
      Most Recent by: Brian on 2015/07/01 at 1:53pm

      Hi Modern Tribe, Previously, we have had problems with the event times shifting in Eventbrite any time we made a content edit to the imported event in WordPress. Understood that this is due to a glitch that hopefully is getting resolved in the next release. W…

    • 7
    • 7/1/15
    • Solved Closed
      Recurring events with Eventbrite Tickets

      Posted by: Noor El Huda
      Most Recent by: Brian on 2015/07/01 at 8:47am

      Hi! We have the Events Calendar: Eventbrite Tickets installed and it is a great plugin! However we can’t find a way to set the date for recurring events. When creating a new event, only the Start and End time are available. We cannot specify if they are…

    • 3
    • 7/1/15
    • Solved Closed
      Cant go to next month in calendar

      Posted by: Janka
      Most Recent by: Brian on 2015/07/01 at 8:47am

      Having an issue you cant go to the next month looks like a javascript issue. Can you assist urgently please. http://haltech.ca/events/month/

    • 3
    • 7/1/15
    • Solved Closed
      Ticket Purchasing after event creation

      Posted by: Paul
      Most Recent by: Brian on 2015/07/01 at 8:47am

      Hello there I am working on a website for a client of mine. He has the Event Calender Pro and the Eventbrite tickets plugins. I have created the events in the WordPress backend and that is fine and this has created the event in Eventbrite. That all works fi…

    • 3
    • 7/1/15
    • Solved Closed
      Trouble importing Eventbrite ID after re-configuring API

      Posted by: nthomas
      Most Recent by: Brian on 2015/07/01 at 8:47am

      Hi Modern Tribe, Our organization has many events set up in Eventbrite, and then has them imported into WordPress. We noticed that many of the events have had the Eventbrite Tickets disappear from the page. I looked into it and here are some steps that were t…

    • 15
    • 7/1/15
    • Solved Closed
      Link existing Eventbrite event with existing wordpress event

      Posted by: Michael
      Most Recent by: Brian on 2015/07/01 at 8:47am

      We’re about to launch a new website and are using the eventbrite plugin for the first time. We already have events created on the new site as well as events created in eventbrite as tickets for upcoming events are already on sale. How can I link these w…

    • 3
    • 7/1/15
    • Solved Closed
      EventBrite ticket window disappeared from the event page

      Posted by: drdawnliu
      Most Recent by: Barry on 2015/07/01 at 8:42am

      I have an event all set up with Event Calendar 3.9.3 and EventBrite plugin 3.9.6. I have been selling tickets on the event page for the past week. The event is today 6pm PST. But this morning the ticket window disappeared. No change has been made on my Wp-w…

    • 7
    • 7/1/15
    • Solved Closed
      Import Issue

      Posted by: Shawn
      Most Recent by: Brian on 2015/06/29 at 6:00pm

      I am having the same issue I think alot of others are having. I am getting the following error. – We were unable to import your Eventbrite event. Please verify the event id and try again. From another forum I have also downloaded the eventbrite-troubl…

    • 5
    • 6/29/15
    • Solved Closed
      Eventbite tickest putting my published events into draft

      Posted by: paulblacker
      Most Recent by: George on 2015/06/29 at 1:06pm

      Hi guys sorry about the other input on other links. in the last day or so i have imported events using the eventbrite importer with few problems running the latest versions of calendars etc. . however in the last day or so events i now import state that there…

    • 4
    • 6/29/15
    • Solved Closed
      Password Protected Eventbrite Event Showing Up in iframe

      Posted by: Michael
      Most Recent by: Geoff on 2015/06/29 at 11:27am

      I created an event and password protected it in eventbrite. However, on the event post on my website, the iframe still shows the register option for the private event, and the user can register through it without the password. Is it a bug? Is there any way to…

    • 8
    • 6/29/15
    • Solved Closed
      Can't pick ticket sales start and end on the latest release

      Posted by: Michael
      Most Recent by: Brian on 2015/06/26 at 11:23am

      Hey guys, 1. Thanks for your hard work on getting the fix version of the plugin released. 2. Even though my events are including the ticket sales window on the page again, now we’re not able to select a start and end date for ticket sales when creatin…

    • 3
    • 6/26/15
    • Solved Closed
      Currency Switch doesn’t go through to the Event page

      Posted by: adibreuer
      Most Recent by: Geoff on 2015/06/26 at 8:22am

      I have switched the currency for events in the eventbrite tickets plugin. The changed currency shows up correctly on the eventbrite event page, in the eventbrite tickets in WordPress, but not on the event page in WordPress, i.e. in the header after the date a…

    • 3
    • 6/26/15
    • Solved Closed
      Any way to make EventBrite a one-way 'street'?

      Posted by: Jessie
      Most Recent by: Geoff on 2015/06/26 at 8:16am

      We were hoping that we could display things like titles and descriptions a little differently on our wordpress site without effecting the EventBrite listing. i wish it was just a one-way street where we were just GETTING info from EventBrite, not SENDING it b…

    • 5
    • 6/26/15
    • Solved Closed
      Lots of issues with importing from EventBrite

      Posted by: Jessie
      Most Recent by: Nico Santos on 2015/06/25 at 6:56pm

      I am having LOADS of issues importing events from EventBrite. If someone could help me out, I really need them resolved as they are causing issues! First of all, when I import an event, it doesn’t open as a draft, it is immediately published, which I th…

    • 24
    • 6/25/15
    • Solved Closed
      Important Eventbrite Tickets 3.10.1 update coming soon

      Posted by: Geoff
      Most Recent by: Geoff on 2015/06/25 at 6:07pm

      Hey folks, We found out that an important change to the Eventbrite API that has recently taken effect and has a significant impact to the Eventbrite Tickets plugin. What does that mean for you? The update includes a new parameter that is required when using t…

    • 1
    • 6/25/15
    • Solved Closed
      Plugin Not Creating Tickets in Eventbrite

      Posted by: northwest
      Most Recent by: Brook on 2015/06/25 at 4:57pm

      This is a continuation of a problem I was discussing with Barry and I thought was solved but it isn’t. Even though Eventbrite has authorised the Plugin, it still doesn’t automatically create tickets like it used to. A really swift solution to thi…

    • 12
    • 6/25/15
    • Solved Closed
      Eventbrite ticket error

      Posted by: rensh
      Most Recent by: Geoff on 2015/06/25 at 4:15pm

      Hi all, Yesterday I updated both the Events Calendar Pro and the Eventbrite plugin to their latest version. Before that all tickets were just displaying fine. But now, after the update, it gives me the following error: There are no tickets associated with th…

    • 17
    • 6/25/15
    • Solved Closed
      Tickets module disappeared from ALL events on WordPress

      Posted by: nthomas
      Most Recent by: Barry on 2015/06/25 at 6:19am

      Hi Modern Tribe, Last week our organization completed importing nearly 40 events from Eventbrite into our WordPress site with the tickets module showing on each event. We did update last week to 3.10, while importing, but since then, have made no changes to t…

    • 16
    • 6/25/15
    • Solved Closed
      Eventbrite options not visible in CMS

      Posted by: Bryan
      Most Recent by: Nico Santos on 2015/06/24 at 7:44am

      I just purchased and installed the eventbrite add-on to a local install which already possesses the Pro version of Events Calendar. I set up an app in Eventbrite, assigned the app key and secret to my local install, and hit Get Authorization. I was redirect…

    • 4
    • 6/24/15
    • Solved Closed
      Request a new license key?

      Posted by: Jason
      Most Recent by: Brian on 2015/06/22 at 2:14pm

      I have had a site change administration ownership and the new admins keep registering their site on my available license key. I have asked them politely to purchase their own license but they either don’t understand or ignore my requests. Is there a w…

    • 3
    • 6/22/15
    • Solved Closed
      'The Event has Passed' waaay too early!

      Posted by: Daniel
      Most Recent by: Nico Santos on 2015/06/22 at 1:10pm

      My client has honestly had nothing but struggles with this plugin (not pulling in images, not pulling in certain events at all, etc) We’ve managed to get the plugin semi-functional at this point but now we have a new issue. ALMOST every day her wine &am…

    • 4
    • 6/22/15
    • Solved Closed
      Import causes change in privacy settings in EventBrite

      Posted by: Jessie
      Most Recent by: Barry on 2015/06/22 at 9:14am

      As soon as an event is imported into our wordpress site, some setting with eventbrite that I didn’t even know existed gets put into place where that event gets set to Private, so you can only buy tickets if you have a password! That is TERRIBLE! So now if w…

    • 14
    • 6/22/15
    • Solved Closed
      The Events Calendar: Eventbrite Tickets Version 3.9.3

      Posted by: paulblacker
      Most Recent by: George on 2015/06/22 at 6:04am

      Dear Support Forum, Today we have noticed this line of code at the head of our site: Warning: array_diff(): Argument #2 is not an array in /customers/8/3/4/thecpdgroup.com/httpd.www/wordpress/wp-content/plugins/the-events-calendar-eventbrite-tickets/lib/tribe…

    • 23
    • 6/22/15
    • Solved Closed
      Plugin 3.10 Tags & Box size

      Posted by: paulblacker
      Most Recent by: Geoff on 2015/06/19 at 10:10am

      When we import an event from Eventbrite to our site that has more than one ticket type, the section displaying the “Order Now” button is not fully responsive and hidden from view leaving the visitor to scroll down in order to find this function. I…

    • 2
    • 6/19/15
    • Solved Closed
      EventBrite Events Will not Import

      Posted by: Jennifer
      Most Recent by: Brian on 2015/06/19 at 8:46am

      Hi! We are on the latest version of the Events Calendar, and we went through the process of creating the new app connection with EventBrite. But when we import from EB, our ticket windows are not appearing for new events. Not sure why… Thoughts?

    • 5
    • 6/19/15
    • Solved Closed
      Cannot Register for Eventbrite after event is created

      Posted by: Philip
      Most Recent by: Brian on 2015/06/19 at 8:46am

      I’m using the most up-to-date version of WordPress and all up-to-date plugins. When adding eventbrite add-don to the event’s calendar, I followed all instructions, successfully linked and got confirmation that eventbrite was linked to plugin, but…

    • 4
    • 6/19/15
    • Solved Closed
      3.9.4 – Events showing wrong price

      Posted by: p88dadmin
      Most Recent by: Brian on 2015/06/19 at 8:45am

      Hi, The plugin is showing the price of an event that is my “take-home” dollar amount…the amount of money I will be getting after the EventBrite fees. For example, an event that costs $149 is showing $139.81 on the Event Details section. See…

    • 5
    • 6/19/15
    • Solved Closed
      Eventbrite Tickets no longer showing on website

      Posted by: learningalliance
      Most Recent by: Brian on 2015/06/16 at 10:13am

      The Eventbrite plugin is not working. It does not allow users of the website to purchase tickets. It doesn’t even appear as an event add on anymore in the menu even though it says that it’s an installed plugin. I tried to update the application ke…

    • 9
    • 6/16/15
    • Solved Closed
      No longer showing EventBrite Widget

      Posted by: northwest
      Most Recent by: Barry on 2015/06/16 at 7:58am

      I updated the Plugin and now I’ve lost the EventBrite widget. Before that I could create the event, it would show in EventBrite but no tickets had been created so I had to create them manually for each event. http://www.northwestphotographycourses.com N…

    • 24
    • 6/16/15
    • Solved Closed
      Paypal is only method of payment showing on UK site

      Posted by: Nigel
      Most Recent by: Brian on 2015/06/15 at 1:18pm

      Hi, Using Eventbrite Tickets with Calendar When trying to add a new event in WP it doesn’t give us the option to choose anything other than Paypal in the Accepted Payment Methods. I’ve looked through the forums, but cannot find a relevant post to …

    • 3
    • 6/15/15
    • Solved Closed
      Event Time Changes After Editing Event Description

      Posted by: aiabaltimore
      Most Recent by: Geoff on 2015/06/15 at 8:07am

      Hello there, Every time I edit an event using Eventbrite the time automatically gets set back four hours. The timezone is set correctly in WordPress and in Eventbrite. Any ideas? This has caused more than a few headaches. Thanks, Nathan

    • 4
    • 6/15/15
    • Solved Closed
      Cannot import events from eventbrite

      Posted by: Rich
      Most Recent by: Brian on 2015/06/12 at 9:10am

      Hey All, I am not able to import events using the method you describe on the import admin page. Also, the URL structure is no longer eventbrite.com/event/{event-id} so maybe that has something to do with it. The url now looks like this: http://www.eventbrite…

    • 28
    • 6/12/15
    • Solved Closed
      Fatal Error after update to 3.9.3

      Posted by: John
      Most Recent by: Brian on 2015/06/12 at 9:06am

      Fatal Error after update to 3.9.3 Fatal error: Can’t use function return value in write context in ../wp-content/plugins/the-events-calendar-eventbrite-tickets/lib/tribe-eventbrite.class.php on line 412 Can;t get it to reactivate. Thoughts?

    • 10
    • 6/12/15
    • Solved Closed
      Page Not Found – 404

      Posted by: David
      Most Recent by: Josh on 2015/06/12 at 6:46am

      Hi, I seem to have tried all your fixes for 404 errors – I am simply unable to pull up the Events Calendar main page: http://werepair.org/events/ When I switch to Twenty Fourteen theme, I get a 404 error instead of the redirect you’ll see in the a…

    • 7
    • 6/12/15