Support Forums

Eventbrite Tickets

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    • Solved Closed
      Welcome to the Beta!

      Posted by: George
      Most Recent by: George on 2015/08/25 at 10:22pm in: Community Tickets: August 2015 Beta

      Welcome, folks! If you’re posting in this forum, it means that (hopefully) you’re a participant in our Community Tickets beta. Please keep in mind that this forum is exclusively for those participating in the closed beta for The Events Calendar’s Commun…

    • 1
    • 8/25/15
    • Solved Closed
      The Events Calendar/PRO/Add-ons 3.11: things to be aware of

      Posted by: Rob
      Most Recent by: on 2015/07/22 at 11:49am in: Community Events

      Our upcoming launch of version 3.11 for The Events Calendar, Events Calendar PRO + all add-ons has been all about improving the quality of our plugins and that all of our plugins are seeing updates. As we were inspecting all the corners of our code for this…

    • 1
    • 7/22/15
    • Solved Closed
      Release: Eventbrite Tickets 3.11.1

      Posted by: Rob
      Most Recent by: on 2015/07/23 at 1:36pm

      In what marks our second secondary maintenance release today — hot on the heels of the broader 3.11 updates to our whole plugin suite yesterday — we’ve just pushed Eventbrite Tickets 3.11.1. Eventbrite Tickets 3.11.1 is a small release, but…

    • 1
    • 7/23/15
    • Solved Closed
      Create Eventbrite event from WordPress event failed

      Posted by: Alain
      Most Recent by: Alain on 2015/09/01 at 12:50am

      Hi. I’m facing an issue with the Eventbrite tickets plugin. I also tried with Twenty-Fifteen theme enabled. Here is my config before updating the event: Here is the message I get just after (if I asked for an Eventbrite draft): Here is the message I g…

    • 2
    • Today
    • Solved Closed
      Eventbrite Event Status not changing from Draft

      Posted by: warrendouglas
      Most Recent by: Brian on 2015/08/31 at 7:33am

      Hello admins. After renewing the Events Calendar Pro license and updating the WordPress plugin, the Eventbrite Event Status cannot be changed from Draft. Older entries are still live, but new entries are stuck on Draft (and, therefore, not showing links on th…

    • 6
    • Today
    • Solved Closed
      Sync to Evenbrite failing again!!!

      Posted by: d20games
      Most Recent by: George on 2015/08/27 at 12:25pm

      I have a thread a while ago where their was a bug that had a workaround by setting to GMT and then back. Now it is failing completely without even giving back an error, just saving the event and wiping out all the eventbrite data I entered. I have updated t…

    • 4
    • 8/27/15
    • Solved Closed
      Unable to authorise Eventbrite Ticket

      Posted by: Winston
      Most Recent by: Josh on 2015/08/26 at 10:51am

      I’m trying to authorize our WP site with Eventbrite, but it’s not redirecting me to the correct address to verify the authorization. I get an error Not Found The requested URL /tribe-oauth/eventbrite/ was not found on this server. Additionally, a 404 Not …

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    • 8/26/15
    • Solved Closed
      Remove Eventbrite Post Featured Image

      Posted by: capacitycanada
      Most Recent by: Nico Santos on 2015/08/24 at 2:19pm

      Hi there, I’m trying to remove the “Featured Image” on an event post that is imported using the Eventbrite importer. If I remove the image, it just comes right back and adds new images every time to my media library. Is there any way to turn…

    • 6
    • 8/24/15
    • Solved Closed
      Embedded form not resetting email field

      Posted by: Sylvia
      Most Recent by: Brian on 2015/08/24 at 7:31am

      Hello, I embedded the Eventbrite form into my site however, when someone new tries to register, the email confirmation field stays populated with organization’s email = communityparentnetwork@gmail.com. Example URL: http://communityparentnetwork.org/eve…

    • 2
    • 8/24/15
    • Solved Closed
      Eventbrite sync suddenly not working

      Posted by: Stoney
      Most Recent by: Geoff on 2015/08/21 at 4:31pm

      I had set it up a month or so ago and I’d been able to do everything just fine. Now, I can’t seem to either import Eventbrite events OR get the events created from WordPress to sync with Eventbrite. The box just goes back to being checked “N…

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    • 8/21/15
    • Solved Closed
      Problems with syncing

      Posted by: wiedemeier
      Most Recent by: George on 2015/08/21 at 7:04am

      stdClass Object( [status_code] => 400 [error_description] => There are errors with your arguments: ticket_class.sales_end – INVALID [error] => ARGUMENTS_ERROR) Can you help me?

    • 2
    • 8/21/15
    • Solved Closed
      Special characters gets converted into junk characters

      Posted by: Louise
      Most Recent by: Josh on 2015/08/20 at 8:02am

      While using Eventbrite calendar plugin when a user passes the Eventbrite ID from the Events > Import:Eventbrite the original event in Eventbrite gets amended too. For eg. If my the Eventrbrite original title was Dolce & Gabana UK: Training Course/Meet …

    • 2
    • 8/20/15
    • Solved Closed
      Events keep changing to Draft

      Posted by: Juliann
      Most Recent by: George on 2015/08/19 at 6:43pm

      I have imported events from Eventbrite that contain tickets to sell. Last night, I noticed that the event automatically changed to “draft”. I set it back to “live”, and now again this morning, the event is changed back to “draf…

    • 6
    • 8/19/15
    • Solved Closed
      Eventbright ticket box has unwanted scroll bar

      Posted by: Jeremy
      Most Recent by: Brook on 2015/08/17 at 11:06pm

      Hi there, What do I need to change so the eventbrite booking information will show up completely without a scrollbar on my webpage? http://www.rapportleadership.com.au/event/presentation-skills/

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    • 8/17/15
    • Solved Closed
      Themes and fonts questions

      Posted by: Jeremy
      Most Recent by: George on 2015/08/16 at 10:56am

      Hi there, How do I get the native font types for my theme to apply for my events listings? http://www.rapportleadership.com.au/event/power-communication/ as compared to http://www.rapportleadership.com.au/leadership-development/power-communication/ Also, how…

    • 3
    • 8/16/15
    • Solved Closed
      Can't Authorize Eventbrite Tickets

      Posted by: Trey
      Most Recent by: Josh on 2015/08/15 at 5:35am

      Hey! I’m trying to authorize our WP site with Eventbrite, but it’s not redirecting me to the correct address to verify the authorization. The WP address is different than the site address, due to the hosting structure. I’m not sure if that h…

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    • 8/15/15
    • Solved Closed
      Cannot Purchase Eventbrite Tickets/Plugin out of date

      Posted by: Christine
      Most Recent by: Brian on 2015/08/12 at 12:25pm

      Hey all, Dan here, we were running Eventbrite tickets plugin version 3.9.1 before we took a somewhat brief hiatus from our workshops. Since then, it seems you guys at MT have done a lot of updating. I just logged into our WordPress, and updated the long lis…

    • 3
    • 8/12/15
    • Solved Closed
      Setup Issue – 404 Error when trying to authorize

      Posted by: Ellen
      Most Recent by: George on 2015/07/30 at 12:32pm

      Hi, I recently purchased the Eventbrite add-on for the Event Calendar. I followed the instructions for setting up an app key on Eventbrite and have checked several times that I have the correct OAuth and I do, I get to the page on Eventbrite asking me to allo…

    • 6
    • 7/30/15
    • Solved Closed
      Eventbrite thinking ticket sales are after event ends..

      Posted by: d20games
      Most Recent by: Nico Santos on 2015/07/30 at 7:01am

      We are running into a problem where we can’t get eventbrite to publish events. when we do so, the fail message is: The dates you have chosen for your ticket sales are inconsistent: Ticket sales end date cannot be after the event ends Please adjust the d…

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    • 7/30/15
    • Solved Closed
      Additional Editing in WP of Eventbrite Event (Part 2)

      Posted by: Brandon
      Most Recent by: Josh on 2015/07/28 at 7:27am

      This is a continuation of this discussion which is now closed to new replies. I need the ability to import Eventbrite events then do additional edits within WP without updating back to Eventbrite. The fix that was suggested in the discussion linked above was …

    • 4
    • 7/28/15
    • Solved Closed
      Eventbrite dramas

      Posted by: racket
      Most Recent by: Josh on 2015/07/28 at 7:09am

      Having troubles displaying the eventbrite ticket information /puchasing information on site. As far as I know everything is configured correctly, please see below for errors reported:

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    • 7/28/15
    • Solved Closed
      Extra being added by code… why?

      Posted by: Jeremy
      Most Recent by: Rob on 2015/07/24 at 11:12am

      Seriously, I have more support posts on this forum that I think anyone should ever need to. So, tell me this. If I write this code in Eventbrite when I create the event: <H3>Come join an exciting after-school LEGO club with Building Bonanza!</H3>…

    • 4
    • 7/24/15
    • Solved Closed
      Eventbrite tickets disappeared off site

      Posted by: volunteeringnsw
      Most Recent by: Brian on 2015/07/20 at 4:38pm

      Hi there, We have events calendar 3.10.1 and eventbrite tickets 3.10.2 I don’t know when the eventbrite functionality dropped off, but all my attempts to reconnect the applicatoins have failed. I follow the directions, enter my api key, my client secre…

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    • 7/20/15
    • Solved Closed
      Import causes change in privacy settings in EventBrite

      Posted by: Jessie
      Most Recent by: Leah on 2015/07/20 at 1:28pm

      As soon as an event is imported into our wordpress site, some setting with eventbrite that I didn’t even know existed gets put into place where that event gets set to Private, so you can only buy tickets if you have a password! That is TERRIBLE! So now if w…

    • 16
    • 7/20/15
    • Solved Closed
      Password Protected Eventbrite Event Showing Up in iframe

      Posted by: Michael
      Most Recent by: Leah on 2015/07/20 at 1:24pm

      I created an event and password protected it in eventbrite. However, on the event post on my website, the iframe still shows the register option for the private event, and the user can register through it without the password. Is it a bug? Is there any way to…

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    • 7/20/15
    • Solved Closed
      Create new events and import from Eventbrite

      Posted by: Carlo
      Most Recent by: Leah on 2015/07/20 at 1:24pm

      Hi, I have two major problems: 1. When I import from eventbrite, the description text is formatted wrong (one or two row of spaces every line of description or bullet list) and the image is not imported 2. When I create new event from WP I receive this error:…

    • 13
    • 7/20/15
    • Solved Closed
      No longer showing EventBrite Widget

      Posted by: northwest
      Most Recent by: Leah on 2015/07/20 at 12:36pm

      I updated the Plugin and now I’ve lost the EventBrite widget. Before that I could create the event, it would show in EventBrite but no tickets had been created so I had to create them manually for each event. http://www.northwestphotographycourses.com N…

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    • 7/20/15
    • Solved Closed
      EventBrite Time Zones – URGENT Please!

      Posted by: Jennifer
      Most Recent by: Leah on 2015/07/20 at 12:29pm

      Hi guys! Ok, you’re killing me a bit here. I’m following up to this post, which was closed: https://tri.be/support/forums/topic/eventbrite-ticket-time-zones/#post-816503 With the latest update, the behavior has changed, but it’s still wrong…

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    • 7/20/15
    • Solved Closed
      Time zones changed when imported from EventBrite

      Posted by: Bennie
      Most Recent by: Leah on 2015/07/20 at 12:28pm

      Hi, I offer events around the world http://www.deepliving.com/events. With EventBrite, we can specify the time zone of the start and end dates of events, but when imported into Events Calendar, the time zone gets offset – not sure if it converts the Eve…

    • 6
    • 7/20/15
    • Solved Closed
      Currency Switch doesn’t go through to the Event page

      Posted by: adibreuer
      Most Recent by: Leah on 2015/07/20 at 12:28pm

      I have switched the currency for events in the eventbrite tickets plugin. The changed currency shows up correctly on the eventbrite event page, in the eventbrite tickets in WordPress, but not on the event page in WordPress, i.e. in the header after the date a…

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    • 7/20/15
    • Solved Closed
      OAuth Redirect to blog archives, not wp-admin (NOT FIXED)

      Posted by: Jeremy
      Most Recent by: Leah on 2015/07/20 at 12:23pm

      Hey. Kinda crap that you guys have a problem and you close the topic about the problem. I just updated the plugin on my production site and lost my eventbrite integration. Yesterday I sold over $4000 in tickets. We are in our high-sales period. And what happe…

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    • 7/20/15
    • Solved Closed
      OAuth Redirect to blog archives, not wp-admin

      Posted by: Jared
      Most Recent by: Leah on 2015/07/20 at 12:23pm

      When validating the plugin with my application on Eventbrite, the redirect uses the correct URL, with a code parameter appended: /tribe-oauth/eventbrite/?code=XXX. This parameter somehow forces the redirect to the blog archives page instead of wp-admin. Witho…

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    • 7/20/15
    • Solved Closed
      For $65 this should allow you to import without ID

      Posted by: Michael
      Most Recent by: Leah on 2015/07/20 at 12:23pm

      How is there no GUI to import events? What happens when a client has limited technical expertise? Explaining this process to them can be a huge pain. You’re telling me that for $65, a yearly cost, all they get is you popping in an iFrame?? Absurd.

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    • 7/20/15
    • Solved Closed
      Plugin Not Creating Tickets in Eventbrite

      Posted by: northwest
      Most Recent by: Leah on 2015/07/20 at 12:17pm

      This is a continuation of a problem I was discussing with Barry and I thought was solved but it isn’t. Even though Eventbrite has authorised the Plugin, it still doesn’t automatically create tickets like it used to. A really swift solution to thi…

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    • 7/20/15
    • Solved Closed
      Displaying Different Calendars

      Posted by: Amanda
      Most Recent by: Barry on 2015/07/20 at 9:59am

      I am using the Events Calendar: WooCommerce Tickets and have also downloaded Event Rocket. I am trying to displaying individual calendars per page. For example, I have three shops, each requiring a separate calendar (have done this using categories). At th…

    • 3
    • 7/20/15
    • Solved Closed
      Authenticating EventBrite with localhost environment

      Posted by: Ryan
      Most Recent by: Nico Santos on 2015/07/17 at 3:25pm

      Hi, my issue appears to be similar to this thread. I’ve installed the 3.10.1 release of the EventBrite plugin and I’ve ran through the steps in your setup guide a number of times. Each time I get to the point where I click the Get Authentication …

    • 16
    • 7/17/15
    • Solved Closed
      Moving the Eventbrite Tickets box

      Posted by: nthomas
      Most Recent by: Nico Santos on 2015/07/17 at 3:04pm

      Hi Modern Tribe, I’d like to move the Eventbrite tickets form to go above the meta box on our organization’s events. I’ve accessed the knowledge base: https://theeventscalendar.com/knowledgebase/moving-the-eventbrite-tickets-box/ However, si…

    • 18
    • 7/17/15
    • Solved Closed
      Eventbrite imported events are not shown on the map view

      Posted by: cliffy
      Most Recent by: Barry on 2015/07/17 at 1:02pm

      Hi there, I am all new to TEC. I have just installed the eventbrite plugin (with TEC Pro and Community). A couple of issues with the eventbrite import (I will never want to create an event in eventbrite, i just need to import other peoples events). Firstly…

    • 13
    • 7/17/15
    • Solved Closed
      Eventbrite Iframe not showing – new install

      Posted by: Floyd
      Most Recent by: Barry on 2015/07/10 at 4:45pm

      Hi, We have just setup The Events Calendar and the Eventbrite plugin. I’ve imported two events from Eventbrite, which worked fine, but neither one is showing data within the Eventbrite iframe. Here’s what the html looks like: <iframe style=&q…

    • 5
    • 7/10/15
    • Solved Closed
      Remaining tickets still showing after 3.10.1 update

      Posted by: nthomas
      Most Recent by: Nico Santos on 2015/07/09 at 11:57am

      Hi Modern Tribe, Just a heads up that even after I’ve updated to 3.10.1, I still have the problem of # remaining tickets reverting back to showing up on my WordPress page (this happens anytime I make any kind of content edit and hit update), even when t…

    • 6
    • 7/9/15
    • Solved Closed
      Still having trouble

      Posted by: learningalliance
      Most Recent by: George on 2015/07/08 at 4:46am

      Hi support staff, I have attempted Brain’s two latest suggestions for my issue, which is detailed in the support discussion below, but the problem was not solved. https://theeventscalendar.com/support/forums/topic/eventbrite-tickets-no-longer-showing-…

    • 3
    • 7/8/15
    • Solved Closed
      Error on Knowledge Base Instructions

      Posted by: Jeremy
      Most Recent by: Brian on 2015/07/06 at 8:57am

      https://theeventscalendar.com/knowledgebase/moving-the-eventbrite-tickets-box/ Error is here: // Get a reference to the callback method responsible for displaying the ticket form $display_tickets = array( Event_Tickets_PRO::instance(), ‘displayEventBr…

    • 3
    • 7/6/15
    • Solved Closed
      Plugin 3.10 Tags & Box size

      Posted by: paulblacker
      Most Recent by: Geoff on 2015/07/06 at 7:08am

      When we import an event from Eventbrite to our site that has more than one ticket type, the section displaying the “Order Now” button is not fully responsive and hidden from view leaving the visitor to scroll down in order to find this function. I…

    • 3
    • 7/6/15
    • Solved Closed
      Tickets not working after update

      Posted by: capacitycanada
      Most Recent by: Geoff on 2015/07/03 at 7:57am

      Hey there, I’ve updated the plug-in to the latest version (3.10.1) and removed the temp fix, but the eventbrite tickets are not showing up. I cannot see an error on the Edit Event page. Thoughts? Cheers, Shub

    • 6
    • 7/3/15