Support Forums

Eventbrite Tickets

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    • Updated
    • Solved Closed
      The Events Calendar/PRO/Add-ons 3.11: things to be aware of

      Posted by: Rob
      Most Recent by: on 2015/07/22 at 11:49am in: Community Events

      Our upcoming launch of version 3.11 for The Events Calendar, Events Calendar PRO + all add-ons has been all about improving the quality of our plugins and that all of our plugins are seeing updates. As we were inspecting all the corners of our code for this…

    • 1
    • 7/22/15
    • Solved Closed
      Release: Eventbrite Tickets 3.11.1

      Posted by: Rob
      Most Recent by: on 2015/07/23 at 1:36pm

      In what marks our second secondary maintenance release today — hot on the heels of the broader 3.11 updates to our whole plugin suite yesterday — we’ve just pushed Eventbrite Tickets 3.11.1. Eventbrite Tickets 3.11.1 is a small release, but…

    • 1
    • 7/23/15
    • Solved Closed
      Setup Issue – 404 Error when trying to authorize

      Posted by: Ellen
      Most Recent by: George on 2015/07/30 at 12:32pm

      Hi, I recently purchased the Eventbrite add-on for the Event Calendar. I followed the instructions for setting up an app key on Eventbrite and have checked several times that I have the correct OAuth and I do, I get to the page on Eventbrite asking me to allo…

    • 6
    • 7/30/15
    • Solved Closed
      Eventbrite thinking ticket sales are after event ends..

      Posted by: d20games
      Most Recent by: Nico Santos on 2015/07/30 at 7:01am

      We are running into a problem where we can’t get eventbrite to publish events. when we do so, the fail message is: The dates you have chosen for your ticket sales are inconsistent: Ticket sales end date cannot be after the event ends Please adjust the d…

    • 9
    • 7/30/15
    • Solved Closed
      Additional Editing in WP of Eventbrite Event (Part 2)

      Posted by: Brandon
      Most Recent by: Josh on 2015/07/28 at 7:27am

      This is a continuation of this discussion which is now closed to new replies. I need the ability to import Eventbrite events then do additional edits within WP without updating back to Eventbrite. The fix that was suggested in the discussion linked above was …

    • 4
    • 7/28/15
    • Solved Closed
      Eventbrite dramas

      Posted by: racket
      Most Recent by: Josh on 2015/07/28 at 7:09am

      Having troubles displaying the eventbrite ticket information /puchasing information on site. As far as I know everything is configured correctly, please see below for errors reported:

    • 2
    • 7/28/15
    • Solved Closed
      Extra being added by code… why?

      Posted by: Jeremy
      Most Recent by: Rob on 2015/07/24 at 11:12am

      Seriously, I have more support posts on this forum that I think anyone should ever need to. So, tell me this. If I write this code in Eventbrite when I create the event: <H3>Come join an exciting after-school LEGO club with Building Bonanza!</H3>…

    • 3
    • 7/24/15
    • Solved Closed
      Eventbrite tickets disappeared off site

      Posted by: volunteeringnsw
      Most Recent by: Brian on 2015/07/20 at 4:38pm

      Hi there, We have events calendar 3.10.1 and eventbrite tickets 3.10.2 I don’t know when the eventbrite functionality dropped off, but all my attempts to reconnect the applicatoins have failed. I follow the directions, enter my api key, my client secre…

    • 4
    • 7/20/15
    • Solved Closed
      Import causes change in privacy settings in EventBrite

      Posted by: Jessie
      Most Recent by: Leah on 2015/07/20 at 1:28pm

      As soon as an event is imported into our wordpress site, some setting with eventbrite that I didn’t even know existed gets put into place where that event gets set to Private, so you can only buy tickets if you have a password! That is TERRIBLE! So now if w…

    • 16
    • 7/20/15
    • Solved Closed
      Password Protected Eventbrite Event Showing Up in iframe

      Posted by: Michael
      Most Recent by: Leah on 2015/07/20 at 1:24pm

      I created an event and password protected it in eventbrite. However, on the event post on my website, the iframe still shows the register option for the private event, and the user can register through it without the password. Is it a bug? Is there any way to…

    • 10
    • 7/20/15
    • Solved Closed
      Create new events and import from Eventbrite

      Posted by: Carlo
      Most Recent by: Leah on 2015/07/20 at 1:24pm

      Hi, I have two major problems: 1. When I import from eventbrite, the description text is formatted wrong (one or two row of spaces every line of description or bullet list) and the image is not imported 2. When I create new event from WP I receive this error:…

    • 13
    • 7/20/15
    • Solved Closed
      No longer showing EventBrite Widget

      Posted by: northwest
      Most Recent by: Leah on 2015/07/20 at 12:36pm

      I updated the Plugin and now I’ve lost the EventBrite widget. Before that I could create the event, it would show in EventBrite but no tickets had been created so I had to create them manually for each event. http://www.northwestphotographycourses.com N…

    • 25
    • 7/20/15
    • Solved Closed
      EventBrite Time Zones – URGENT Please!

      Posted by: Jennifer
      Most Recent by: Leah on 2015/07/20 at 12:29pm

      Hi guys! Ok, you’re killing me a bit here. I’m following up to this post, which was closed: https://tri.be/support/forums/topic/eventbrite-ticket-time-zones/#post-816503 With the latest update, the behavior has changed, but it’s still wrong…

    • 12
    • 7/20/15
    • Solved Closed
      Time zones changed when imported from EventBrite

      Posted by: Bennie
      Most Recent by: Leah on 2015/07/20 at 12:28pm

      Hi, I offer events around the world http://www.deepliving.com/events. With EventBrite, we can specify the time zone of the start and end dates of events, but when imported into Events Calendar, the time zone gets offset – not sure if it converts the Eve…

    • 6
    • 7/20/15
    • Solved Closed
      Currency Switch doesn’t go through to the Event page

      Posted by: adibreuer
      Most Recent by: Leah on 2015/07/20 at 12:28pm

      I have switched the currency for events in the eventbrite tickets plugin. The changed currency shows up correctly on the eventbrite event page, in the eventbrite tickets in WordPress, but not on the event page in WordPress, i.e. in the header after the date a…

    • 5
    • 7/20/15
    • Solved Closed
      OAuth Redirect to blog archives, not wp-admin (NOT FIXED)

      Posted by: Jeremy
      Most Recent by: Leah on 2015/07/20 at 12:23pm

      Hey. Kinda crap that you guys have a problem and you close the topic about the problem. I just updated the plugin on my production site and lost my eventbrite integration. Yesterday I sold over $4000 in tickets. We are in our high-sales period. And what happe…

    • 13
    • 7/20/15
    • Solved Closed
      OAuth Redirect to blog archives, not wp-admin

      Posted by: Jared
      Most Recent by: Leah on 2015/07/20 at 12:23pm

      When validating the plugin with my application on Eventbrite, the redirect uses the correct URL, with a code parameter appended: /tribe-oauth/eventbrite/?code=XXX. This parameter somehow forces the redirect to the blog archives page instead of wp-admin. Witho…

    • 9
    • 7/20/15
    • Solved Closed
      For $65 this should allow you to import without ID

      Posted by: Michael
      Most Recent by: Leah on 2015/07/20 at 12:23pm

      How is there no GUI to import events? What happens when a client has limited technical expertise? Explaining this process to them can be a huge pain. You’re telling me that for $65, a yearly cost, all they get is you popping in an iFrame?? Absurd.

    • 7
    • 7/20/15
    • Solved Closed
      Plugin Not Creating Tickets in Eventbrite

      Posted by: northwest
      Most Recent by: Leah on 2015/07/20 at 12:17pm

      This is a continuation of a problem I was discussing with Barry and I thought was solved but it isn’t. Even though Eventbrite has authorised the Plugin, it still doesn’t automatically create tickets like it used to. A really swift solution to thi…

    • 16
    • 7/20/15
    • Solved Closed
      Displaying Different Calendars

      Posted by: Amanda
      Most Recent by: Barry on 2015/07/20 at 9:59am

      I am using the Events Calendar: WooCommerce Tickets and have also downloaded Event Rocket. I am trying to displaying individual calendars per page. For example, I have three shops, each requiring a separate calendar (have done this using categories). At th…

    • 3
    • 7/20/15
    • Solved Closed
      Authenticating EventBrite with localhost environment

      Posted by: Ryan
      Most Recent by: Nico Santos on 2015/07/17 at 3:25pm

      Hi, my issue appears to be similar to this thread. I’ve installed the 3.10.1 release of the EventBrite plugin and I’ve ran through the steps in your setup guide a number of times. Each time I get to the point where I click the Get Authentication …

    • 16
    • 7/17/15
    • Solved Closed
      Moving the Eventbrite Tickets box

      Posted by: nthomas
      Most Recent by: Nico Santos on 2015/07/17 at 3:04pm

      Hi Modern Tribe, I’d like to move the Eventbrite tickets form to go above the meta box on our organization’s events. I’ve accessed the knowledge base: https://theeventscalendar.com/knowledgebase/moving-the-eventbrite-tickets-box/ However, si…

    • 18
    • 7/17/15
    • Solved Closed
      Eventbrite imported events are not shown on the map view

      Posted by: cliffy
      Most Recent by: Barry on 2015/07/17 at 1:02pm

      Hi there, I am all new to TEC. I have just installed the eventbrite plugin (with TEC Pro and Community). A couple of issues with the eventbrite import (I will never want to create an event in eventbrite, i just need to import other peoples events). Firstly…

    • 13
    • 7/17/15
    • Solved Closed
      Eventbrite Iframe not showing – new install

      Posted by: Floyd
      Most Recent by: Barry on 2015/07/10 at 4:45pm

      Hi, We have just setup The Events Calendar and the Eventbrite plugin. I’ve imported two events from Eventbrite, which worked fine, but neither one is showing data within the Eventbrite iframe. Here’s what the html looks like: <iframe style=&q…

    • 5
    • 7/10/15
    • Solved Closed
      Remaining tickets still showing after 3.10.1 update

      Posted by: nthomas
      Most Recent by: Nico Santos on 2015/07/09 at 11:57am

      Hi Modern Tribe, Just a heads up that even after I’ve updated to 3.10.1, I still have the problem of # remaining tickets reverting back to showing up on my WordPress page (this happens anytime I make any kind of content edit and hit update), even when t…

    • 6
    • 7/9/15
    • Solved Closed
      Still having trouble

      Posted by: learningalliance
      Most Recent by: George on 2015/07/08 at 4:46am

      Hi support staff, I have attempted Brain’s two latest suggestions for my issue, which is detailed in the support discussion below, but the problem was not solved. https://theeventscalendar.com/support/forums/topic/eventbrite-tickets-no-longer-showing-…

    • 3
    • 7/8/15
    • Solved Closed
      Error on Knowledge Base Instructions

      Posted by: Jeremy
      Most Recent by: Brian on 2015/07/06 at 8:57am

      https://theeventscalendar.com/knowledgebase/moving-the-eventbrite-tickets-box/ Error is here: // Get a reference to the callback method responsible for displaying the ticket form $display_tickets = array( Event_Tickets_PRO::instance(), ‘displayEventBr…

    • 3
    • 7/6/15
    • Solved Closed
      Plugin 3.10 Tags & Box size

      Posted by: paulblacker
      Most Recent by: Geoff on 2015/07/06 at 7:08am

      When we import an event from Eventbrite to our site that has more than one ticket type, the section displaying the “Order Now” button is not fully responsive and hidden from view leaving the visitor to scroll down in order to find this function. I…

    • 3
    • 7/6/15
    • Solved Closed
      Tickets not working after update

      Posted by: capacitycanada
      Most Recent by: Geoff on 2015/07/03 at 7:57am

      Hey there, I’ve updated the plug-in to the latest version (3.10.1) and removed the temp fix, but the eventbrite tickets are not showing up. I cannot see an error on the Edit Event page. Thoughts? Cheers, Shub

    • 6
    • 7/3/15
    • Solved Closed
      Event imported from EventBrite partially

      Posted by: Alain
      Most Recent by: Barry on 2015/07/02 at 5:49am

      Hi. I just bought EventBrite Tickets few days ago and I’m testing it. After creating an event in EventBrite, with organizer, event place, and free tickets, I click on “import from Eventbrite”. The event is created in my WordPress but only wi…

    • 6
    • 7/2/15
    • Solved Closed
      Event start and end time shifting in Eventbrite

      Posted by: nthomas
      Most Recent by: Brian on 2015/07/01 at 1:53pm

      Hi Modern Tribe, Previously, we have had problems with the event times shifting in Eventbrite any time we made a content edit to the imported event in WordPress. Understood that this is due to a glitch that hopefully is getting resolved in the next release. W…

    • 7
    • 7/1/15
    • Solved Closed
      Recurring events with Eventbrite Tickets

      Posted by: Noor El Huda
      Most Recent by: Brian on 2015/07/01 at 8:47am

      Hi! We have the Events Calendar: Eventbrite Tickets installed and it is a great plugin! However we can’t find a way to set the date for recurring events. When creating a new event, only the Start and End time are available. We cannot specify if they are…

    • 3
    • 7/1/15
    • Solved Closed
      Cant go to next month in calendar

      Posted by: Janka
      Most Recent by: Brian on 2015/07/01 at 8:47am

      Having an issue you cant go to the next month looks like a javascript issue. Can you assist urgently please. http://haltech.ca/events/month/

    • 3
    • 7/1/15
    • Solved Closed
      Ticket Purchasing after event creation

      Posted by: Paul
      Most Recent by: Brian on 2015/07/01 at 8:47am

      Hello there I am working on a website for a client of mine. He has the Event Calender Pro and the Eventbrite tickets plugins. I have created the events in the WordPress backend and that is fine and this has created the event in Eventbrite. That all works fi…

    • 3
    • 7/1/15
    • Solved Closed
      Trouble importing Eventbrite ID after re-configuring API

      Posted by: nthomas
      Most Recent by: Brian on 2015/07/01 at 8:47am

      Hi Modern Tribe, Our organization has many events set up in Eventbrite, and then has them imported into WordPress. We noticed that many of the events have had the Eventbrite Tickets disappear from the page. I looked into it and here are some steps that were t…

    • 15
    • 7/1/15
    • Solved Closed
      Link existing Eventbrite event with existing wordpress event

      Posted by: Michael
      Most Recent by: Brian on 2015/07/01 at 8:47am

      We’re about to launch a new website and are using the eventbrite plugin for the first time. We already have events created on the new site as well as events created in eventbrite as tickets for upcoming events are already on sale. How can I link these w…

    • 3
    • 7/1/15
    • Solved Closed
      EventBrite ticket window disappeared from the event page

      Posted by: drdawnliu
      Most Recent by: Barry on 2015/07/01 at 8:42am

      I have an event all set up with Event Calendar 3.9.3 and EventBrite plugin 3.9.6. I have been selling tickets on the event page for the past week. The event is today 6pm PST. But this morning the ticket window disappeared. No change has been made on my Wp-w…

    • 7
    • 7/1/15
    • Solved Closed
      Import Issue

      Posted by: Shawn
      Most Recent by: Brian on 2015/06/29 at 6:00pm

      I am having the same issue I think alot of others are having. I am getting the following error. – We were unable to import your Eventbrite event. Please verify the event id and try again. From another forum I have also downloaded the eventbrite-troubl…

    • 5
    • 6/29/15
    • Solved Closed
      Eventbite tickest putting my published events into draft

      Posted by: paulblacker
      Most Recent by: George on 2015/06/29 at 1:06pm

      Hi guys sorry about the other input on other links. in the last day or so i have imported events using the eventbrite importer with few problems running the latest versions of calendars etc. . however in the last day or so events i now import state that there…

    • 5
    • 6/29/15
    • Solved Closed
      Can't pick ticket sales start and end on the latest release

      Posted by: Michael
      Most Recent by: Brian on 2015/06/26 at 11:23am

      Hey guys, 1. Thanks for your hard work on getting the fix version of the plugin released. 2. Even though my events are including the ticket sales window on the page again, now we’re not able to select a start and end date for ticket sales when creatin…

    • 3
    • 6/26/15
    • Solved Closed
      Any way to make EventBrite a one-way 'street'?

      Posted by: Jessie
      Most Recent by: Geoff on 2015/06/26 at 8:16am

      We were hoping that we could display things like titles and descriptions a little differently on our wordpress site without effecting the EventBrite listing. i wish it was just a one-way street where we were just GETTING info from EventBrite, not SENDING it b…

    • 5
    • 6/26/15
    • Solved Closed
      Lots of issues with importing from EventBrite

      Posted by: Jessie
      Most Recent by: Nico Santos on 2015/06/25 at 6:56pm

      I am having LOADS of issues importing events from EventBrite. If someone could help me out, I really need them resolved as they are causing issues! First of all, when I import an event, it doesn’t open as a draft, it is immediately published, which I th…

    • 25
    • 6/25/15
    • Solved Closed
      Important Eventbrite Tickets 3.10.1 update coming soon

      Posted by: Geoff
      Most Recent by: Geoff on 2015/06/25 at 6:07pm

      Hey folks, We found out that an important change to the Eventbrite API that has recently taken effect and has a significant impact to the Eventbrite Tickets plugin. What does that mean for you? The update includes a new parameter that is required when using t…

    • 1
    • 6/25/15
    • Solved Closed
      Eventbrite ticket error

      Posted by: rensh
      Most Recent by: Geoff on 2015/06/25 at 4:15pm

      Hi all, Yesterday I updated both the Events Calendar Pro and the Eventbrite plugin to their latest version. Before that all tickets were just displaying fine. But now, after the update, it gives me the following error: There are no tickets associated with th…

    • 18
    • 6/25/15
    • Solved Closed
      Tickets module disappeared from ALL events on WordPress

      Posted by: nthomas
      Most Recent by: Barry on 2015/06/25 at 6:19am

      Hi Modern Tribe, Last week our organization completed importing nearly 40 events from Eventbrite into our WordPress site with the tickets module showing on each event. We did update last week to 3.10, while importing, but since then, have made no changes to t…

    • 17
    • 6/25/15
    • Solved Closed
      Eventbrite options not visible in CMS

      Posted by: Bryan
      Most Recent by: Nico Santos on 2015/06/24 at 7:44am

      I just purchased and installed the eventbrite add-on to a local install which already possesses the Pro version of Events Calendar. I set up an app in Eventbrite, assigned the app key and secret to my local install, and hit Get Authorization. I was redirect…

    • 4
    • 6/24/15