Support Forums

Eventbrite Tickets

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    • Updated
    • Solved Closed
      Release: Eventbrite Tickets 3.9.6

      Posted by: Rob
      Most Recent by: on 2015/05/21 at 11:33am

      Happy Thursday, folks! We’re continuing to release updates to Eventbrite Tickets following the API switchover that took place in last month’s version 3.9.3. We’ve received some great feedback from the community regarding the new API and have…

    • 1
    • Yesterday
    • Solved Closed
      We were unable to import your Eventbrite event. 1 2

      Posted by: stevenmilstein
      Most Recent by: Barry on 2015/05/22 at 8:37am

      Hi Support, After updating: – The Events Calendar Version 3.9.3 – The Events Calendar: Eventbrite Tickets Version 3.9.4 – The Events Calendar PRO Version 3.9.3 I noticed my Event was no longer displaying the tickets. I checked my Settings &a…

    • 27
    • Today
    • Solved Closed
      New API changes screwed up my site!

      Posted by: Joe
      Most Recent by: Josh on 2015/05/21 at 10:28pm

      I just recently did a usual plugin update and noticed that I have a new plugin “Eventbrite Tickets” that supposedly is required now in order to work with my original purchase of “Eventbrite Calendar Pro”. I don’t what’s goi…

    • 17
    • Today
    • Solved Closed
      Eventbrite import

      Posted by: growfl
      Most Recent by: Leah on 2015/05/21 at 3:33pm

      I have updated eventbrite to version 3.9.5 and the eventbrite import function is not working.

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    • Yesterday
    • Solved Closed
      Eventbrite Event Import Not Working

      Posted by: Chelsea
      Most Recent by: Leah on 2015/05/21 at 3:31pm

      I’ve tried using my an Eventbrite Event Id to try and import Eventbrite events to my site using the add-on I just purchased from you however I keep receiving an error: “We were unable to import your Eventbrite event. Please verify the event id and…

    • 15
    • Yesterday
    • Solved Closed
      EventBrite Events Will not Import

      Posted by: Jennifer
      Most Recent by: Leah on 2015/05/21 at 3:30pm

      Hi! We are on the latest version of the Events Calendar, and we went through the process of creating the new app connection with EventBrite. But when we import from EB, our ticket windows are not appearing for new events. Not sure why… Thoughts?

    • 3
    • Yesterday
    • Solved Closed
      Tickets disappeared and no longer able to import events

      Posted by: johncleary
      Most Recent by: Leah on 2015/05/21 at 3:28pm

      Hi. I’ve recently renewed my licence and have noticed that the tickets have disappeared from my existing events. As I have been trying to fix this I have also noticed that I am unable to import events from Eventbrite. I am on WP 4.2.2, Photocrati 4.8.3,…

    • 27
    • Yesterday
    • Solved Closed
      Cannot import events from eventbrite

      Posted by: Rich
      Most Recent by: Leah on 2015/05/21 at 3:26pm

      Hey All, I am not able to import events using the method you describe on the import admin page. Also, the URL structure is no longer eventbrite.com/event/{event-id} so maybe that has something to do with it. The url now looks like this: http://www.eventbrite…

    • 26
    • Yesterday
    • Solved Closed
      Could not get authorization

      Posted by: saphien
      Most Recent by: Brian on 2015/05/21 at 1:48pm

      Hello team, The eventbrite Tickets plugging worked perfectly before until today I didn’t see that we could import the events from Eventbrite to our Calendar. I tried to get a new Application & Client Secret keys, however I got an error message: …

    • 8
    • Yesterday
    • Solved Closed
      Update to 3.9.3 : Unable to create event in Eventbrite

      Posted by: artsmartlondon
      Most Recent by: Geoff on 2015/05/21 at 12:51pm

      I have the plugins installed and the api key authorized. When i create an event in wordpress, i correctly fill all the fields in and i get the wordpress success message, no plugin errors. Yet there is no event in eventbrite, i dont even know where to start de…

    • 5
    • Yesterday
    • Solved Closed
      Release: Eventbrite Tickets 3.9.5

      Posted by: Rob
      Most Recent by: Rob on 2015/05/21 at 11:34am

      Hey again folks! As you may have seen, we recently overhauled our Eventbrite Tickets plugin to use the latest and greatest API offered from Eventbrite; as a result, a substantial amount of underlying architecture in the plugin changed when we shipped 3.9.3 at…

    • 1
    • Yesterday
    • Solved Closed
      3.9.4 – Events showing wrong price

      Posted by: p88dadmin
      Most Recent by: Brian on 2015/05/21 at 8:17am

      Hi, The plugin is showing the price of an event that is my “take-home” dollar amount…the amount of money I will be getting after the EventBrite fees. For example, an event that costs $149 is showing $139.81 on the Event Details section. See…

    • 4
    • Yesterday
    • Solved Closed
      Import Issue

      Posted by: Shawn
      Most Recent by: Brian on 2015/05/21 at 7:50am

      I am having the same issue I think alot of others are having. I am getting the following error. – We were unable to import your Eventbrite event. Please verify the event id and try again. From another forum I have also downloaded the eventbrite-troubl…

    • 2
    • Yesterday
    • Solved Closed
      Eventbrite authorization leads to page not found

      Posted by: Mathieu
      Most Recent by: Mathieu on 2015/05/20 at 9:32am

      Hello, I’ve purchased Eventbrite for Event calendar today and I’ve followed everything from the video until the end, but when I press allow to connect my eventbrite account to my website (experiencefood.ca) it says “The page cannot be found.…

    • 9
    • 5/20/15
    • Solved Closed
      Eventbrite Tickets not working

      Posted by: John
      Most Recent by: Geoff on 2015/05/20 at 8:37am

      Hi I’ve used this previously on one site csgconsult.com – I’ve updated and authorised it with Eventbrite It imports ok, but doesn’t allow the ‘Display tickets on event page?’ to be set and there is no reference to Eventbrit…

    • 5
    • 5/20/15
    • Solved Closed
      Price Range is not correct

      Posted by: rogerswd
      Most Recent by: Barry on 2015/05/20 at 5:53am

      When creating an event with eventbrite. The price range is not accurate. Example for this one event it displays $1,200.00 – $900.00 when it should be $800 – $1,600 Please advise. Thank you.

    • 7
    • 5/20/15
    • Solved Closed
      The Events Calendar: Eventbrite Tickets Version 3.9.3

      Posted by: paulblacker
      Most Recent by: George on 2015/05/19 at 2:45pm

      Dear Support Forum, Today we have noticed this line of code at the head of our site: Warning: array_diff(): Argument #2 is not an array in /customers/8/3/4/thecpdgroup.com/httpd.www/wordpress/wp-content/plugins/the-events-calendar-eventbrite-tickets/lib/tribe…

    • 14
    • 5/19/15
    • Solved Closed
      Details Display is Wonky

      Posted by: bgccc
      Most Recent by: Gustavo Bordoni on 2015/05/15 at 9:50am

      I just installed and activated my Calendar PRO and Eventbrite Add-Ons. I imported my event from Eventbrite and finished everything out. My Details display is looking very crazy though. There are 2 colons being injected after the details, I had to delete the …

    • 4
    • 5/15/15
    • Solved Closed
      Importing Venues?

      Posted by: nes49
      Most Recent by: Barry on 2015/05/15 at 6:56am

      Hi. I’ve just started using the EventBrite addon, but did create venuse and a few events before installing that. When I create an event in EventBrite and then import it to WordPress, it seems to create an additional venue even though one is already ther…

    • 2
    • 5/15/15
    • Solved Closed
      Timezone Problem?

      Posted by: nes49
      Most Recent by: Barry on 2015/05/15 at 6:52am

      I’m trying to connect to a test EventBrite account and can’t seem to get EventBrite and WordPress to agree on the time. WordPress is set for New York time. The WordPress event shows as – 4-5 pm (no timezone indicator) The linked EventBrite e…

    • 2
    • 5/15/15
    • Solved Closed
      Release: Eventbrite Tickets 3.9.4

      Posted by: Rob
      Most Recent by: Rob on 2015/05/13 at 9:17am

      Hot on the heels of our Eventbrite Tickets 3.9.3 release earlier last week, we’ve just pushed another small update to the plugin — version 3.9.4 — which¬†addresses a bug impacting users running older versions of PHP (5.3 and earlier). There …

    • 1
    • 5/13/15
    • Solved Closed
      Release: Eventbrite Tickets 3.9.3 + Facebook Events 3.9.4

      Posted by: Rob
      Most Recent by: Rob on 2015/05/13 at 9:14am

      Today we released Eventbrite Tickets 3.9.3 and Facebook Events 3.9.4! These releases don’t have a ton of frontend implications, but were rather substantial under-the-hood overhauls: Eventbrite Tickets is now using version 3.0 of the Eventbrite API (earl…

    • 1
    • 5/13/15
    • Solved Closed
      Fatal Error When Activating Plugin

      Posted by: Tom
      Most Recent by: Brian on 2015/05/12 at 1:26pm

      On Thursday of last week, my hosting service automatically installed WP 4.2.2 to handle the XSS security issue. I opened tickets with the WordPress team. I had recently installed your update for my EventCal Eventbrite plugin, which had been working pretty w…

    • 5
    • 5/12/15
    • Solved Closed
      Unable to turn on tickets after import

      Posted by: Neil
      Most Recent by: Barry on 2015/05/11 at 9:18am

      I have been able to import from Eventbrite successfully but I have not been able to turn on tickets from the imported event. http://70.39.151.157/~rootriver/classes/raising-rabbits-making-friends-of-foes/ Here is an example of a manual setup that we then asso…

    • 7
    • 5/11/15
    • Solved Closed
      Eventbrite Tickets Box Error

      Posted by: aiabaltimore
      Most Recent by: George on 2015/05/11 at 7:46am

      Since the last update, I’ve been getting the following error on my event pages: Warning: call_user_func_array() expects parameter 1 to be a valid callback, class ‘Event_Tickets_PRO’ does not have a method ‘displayEventBriteTicketForm&#…

    • 5
    • 5/11/15
    • Solved Closed
      Configuration during testing

      Posted by: nes49
      Most Recent by: George on 2015/05/11 at 7:44am

      Given other issues listed in this forum, I may wait a few days before starting serious testing with the EventBrite integration. But I’m wondering if you’ve got any tips on *testing* the integration. I see where the license key can be used on the …

    • 4
    • 5/11/15
    • Solved Closed
      Cannot Register for Eventbrite after event is created

      Posted by: Philip
      Most Recent by: Brian on 2015/05/07 at 6:48pm

      I’m using the most up-to-date version of WordPress and all up-to-date plugins. When adding eventbrite add-don to the event’s calendar, I followed all instructions, successfully linked and got confirmation that eventbrite was linked to plugin, but…

    • 3
    • 5/7/15
    • Solved Closed
      Fatal Error after update to 3.9.3

      Posted by: John
      Most Recent by: Brian on 2015/05/07 at 11:33am

      Fatal Error after update to 3.9.3 Fatal error: Can’t use function return value in write context in ../wp-content/plugins/the-events-calendar-eventbrite-tickets/lib/tribe-eventbrite.class.php on line 412 Can;t get it to reactivate. Thoughts?

    • 9
    • 5/7/15
    • Solved Closed
      Plugin could not be activated because it triggered a fatal error.

      Posted by: Rich
      Most Recent by: Brian on 2015/05/07 at 11:28am

      Hey All – A client is looking to install the eventbrite plugin but we receive this fatal error upon activation: Fatal error: Can’t use function return value in write context in /nas/wp/www/staging/vli/wp-content/plugins/the-events-calendar-eventbr…

    • 5
    • 5/7/15
    • Solved Closed
      Paid twice for Eventbrite by accident

      Posted by: Mathieu
      Most Recent by: Brian on 2015/05/07 at 5:45am

      Hello, Can someone please give me information as to how I can get a reimbursement after having paid twice for Eventbrite. I didn’t think the first purchase had worked after my internet crashed, so I tried again. After looking at my credit card balance, …

    • 4
    • 5/7/15
    • Solved Closed
      API key input not under profile settings.

      Posted by: NAWBO
      Most Recent by: Brian on 2015/05/06 at 4:07pm

      Hi, I have followed every step to set up the eventbrite ticket plugin. However there is one step that is missing and will not allow me to import events from eventbrite. When I go to my user profile there is no option to enter the API key. What do I need to do…

    • 8
    • 5/6/15
    • Solved Closed
      Upgrade to 3.9.4 – Can no longer import from Eventbrite

      Posted by: Rob
      Most Recent by: George on 2015/05/02 at 7:32am

      After upgrade, I generated the Application Key and Client Secret, then authorized the app. Now I am unable to import events from Eventbrite. I enter the event ID, but the Add-On reports: “We were unable to import your Eventbrite event. Please verify the…

    • 2
    • 5/2/15
    • Solved Closed
      Remove affiliate link for Eventbrite

      Posted by: John
      Most Recent by: Zach on 2015/05/01 at 6:44am

      If this plugin was free I would let this go but I think its in bad taste to include your affiliate link under the eventbrite tickets. IS there a way to remove this permanently?

    • 5
    • 5/1/15
    • Solved Closed
      Request a new license key?

      Posted by: Jason
      Most Recent by: Brian on 2015/04/29 at 12:03pm

      I have had a site change administration ownership and the new admins keep registering their site on my available license key. I have asked them politely to purchase their own license but they either don’t understand or ignore my requests. Is there a w…

    • 2
    • 4/29/15
    • Solved Closed
      Import by event ID not working

      Posted by: Neil
      Most Recent by: Geoff on 2015/04/28 at 8:18am

      Hello, We have setup the Eventbrite add-on and have tried to import by event ID. The API and event ID are correct but we keep receiving the following error. We were unable to import your Eventbrite event. Please verify the event id and try again. Any thoughts…

    • 5
    • 4/28/15
    • Solved Closed
      Paypal is only method of payment showing on UK site

      Posted by: Nigel
      Most Recent by: Brian on 2015/04/23 at 2:29pm

      Hi, Using Eventbrite Tickets with Calendar When trying to add a new event in WP it doesn’t give us the option to choose anything other than Paypal in the Accepted Payment Methods. I’ve looked through the forums, but cannot find a relevant post to …

    • 2
    • 4/23/15
    • Solved Closed
      Eventbrite import into WP changes event time

      Posted by: 600lines
      Most Recent by: Josh on 2015/04/20 at 9:48pm

      Hello, I just created a new event in Eventbrite the time is 9am to 12pm. I then pulled it over to WordPress and the import set the time as 9am to 9am. Screenshots here: Eventbrite: https://www.dropbox.com/s/zztkm6kytvxu2ui/Screenshot%202015-04-19%2021.52.43.…

    • 2
    • 4/20/15