Support Forums

Eventbrite Tickets

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    • Comments
    • Updated
    • Solved Closed
      URL Setting

      Posted by: Joe
      Most Recent by: Brian on 2015/03/30 at 2:04pm

      Hi There, Loving this plugin but I am stumped by one thing… What URL are we supposed to insert in the first setting “URL:” under “Event Website” right above the logo? Not sure if it should be our company web url or something more…

    • 3
    • Today
    • Solved Closed
      License Won’t Work

      Posted by: hopeforrecoverynh
      Most Recent by: Brian on 2015/03/27 at 8:07am

      Hi! One of my WP Admin users is trying to import events from EventBrite, but she keeps getting this message: http://screencast.com/t/1uaau8jQ467 We don’t need multiple licenses of Tribe so that more than one WP admin users can import, do we?? I can imp…

    • 6
    • 3/27/15
    • Solved Closed
      EventBrite Imported Events keep disconnecting

      Posted by: Adam
      Most Recent by: Gustavo Bordoni on 2015/03/24 at 5:19pm

      Hi, I have imported multiple events into my WordPress Events Calendar using EventBrite event IDs. The events import fine, but then when we add a featured image or new categories to the events, they disconnect from EventBrite altogether.

    • 5
    • 3/24/15
    • Solved Closed
      Need solution for website

      Posted by: Daniel
      Most Recent by: Brian on 2015/03/23 at 2:48pm

      Hello, I recently purchased the Evetbrite plugin for Events Calendar, set it up and tried it out and it appears to not do what I need. I’m not sure if I need the community events plugin instead. Basically what I’m trying to do with my website, is …

    • 4
    • 3/23/15
    • Solved Closed
      We were unable to import your Eventbrite event error

      Posted by: Chauntelle
      Most Recent by: Josh on 2015/03/12 at 9:33pm

      Hi there, We’re new to your plugin. I’ve installed, added API key, updated the functions.php file with the .com.au URL (we are in Australia), and I’m still receiving this error: We were unable to import your Eventbrite event. Please verify t…

    • 4
    • 3/12/15
    • Solved Closed
      Regarding Featured Image

      Posted by: Ian
      Most Recent by: Barry on 2015/03/09 at 3:08pm

      Hello, I am really enjoying the events calendar. It functions without any problems both on import and export of events from eventbrite. However, one of my clients will be working with events on both eventbrite and wordpress. He creates the event in eventbr…

    • 6
    • 3/9/15
    • Solved Closed
      Affiliate ID

      Posted by: Ben
      Most Recent by: Barry on 2015/03/09 at 9:01am

      Hi. Nice plugin but when adding an event from another supplier, my client would like to be able to pass an affiliate ID with the ‘Order Now’ so that the event organiser can see that it’s come from my client’s site. This is the link my …

    • 6
    • 3/9/15
    • Solved Closed
      Impossible to import events from eventbrite.es

      Posted by: Àlex
      Most Recent by: Barry on 2015/03/05 at 2:28pm

      When I try to import my events from my Eventbrite Spanish account, the plugin says that the id is not valid… This is my event address: https://www.eventbrite.es/e/entradas-exepmle-8754255213. As you can see, there is no ‘/event/’ part on the…

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    • 3/5/15
    • Solved Closed
      WooCommerce Plugin Conflicts?

      Posted by: Terry
      Most Recent by: Terry on 2015/03/03 at 1:29pm

      Hi, I purchased your WooCommerce Ticketing add-on for use on a site I am building. However the Calendar was not showing up whatsoever. I was troubleshooting by changing to default theme, and deactivating plugins one by one. When I reactivated WooCommerce, the…

    • 2
    • 3/3/15
    • Solved Closed
      Address line code addition "&#8211"

      Posted by: paulblacker
      Most Recent by: Gustavo Bordoni on 2015/02/26 at 3:11pm

      Hi I am creating events on the Eventbrite page and pulling them into my wordpress page. If I edit the page in wordpress and then save the event, all the address lines have the added code “&#8211″ between all the text. Also it moves some of the…

    • 2
    • 2/26/15
    • Solved Closed
      Calendar not working

      Posted by: John
      Most Recent by: Gustavo Bordoni on 2015/02/26 at 1:04pm

      Hi I’ve been working away on a localhost site on my PC, and have now migrated it onto the webserver. I had the slug set for http://localhost/csg/events-calendar/ which worked, but now on the site http://csgconsult.com/events-calendar I get page not foun…

    • 2
    • 2/26/15
    • Solved Closed
      400 Error occurred while creating Eventbrite in WordPress

      Posted by: Robert
      Most Recent by: George on 2015/02/25 at 10:26am

      Hi There, I keep getting 400 errors whenever I attempt to use the eventbright functionality on the Event Creation page. I am also sure that I have filled out all the required info, I have also triple checked my event bright API key, pay pal, licensing code, …

    • 3
    • 2/25/15
    • Solved Closed
      Eventbrite Registration Placement and Styling

      Posted by: chirocare
      Most Recent by: Brian on 2015/02/19 at 8:13am

      Hello, I’ve been thinking about how the registration is so far down on our site and that, because we have three options, the actual registration button for Eventbrite is hidden in the iframe. The client actually then contacted me today with the same co…

    • 4
    • 2/19/15
    • Solved Closed
      Cannot Import Events into wordpress

      Posted by: Steve
      Most Recent by: Brian on 2015/02/19 at 8:04am

      Hello, I am having issues importing events throuth Events -> Import -> Eventbrite https://www.eventbrite.com/event/15231826804 I tried to add this event but i get this error message : We were unable to import your Eventbrite event. Please verify the ev…

    • 6
    • 2/19/15
    • Solved Closed
      For $65 this should allow you to import without ID

      Posted by: Michael
      Most Recent by: Barry on 2015/02/19 at 6:32am

      How is there no GUI to import events? What happens when a client has limited technical expertise? Explaining this process to them can be a huge pain. You’re telling me that for $65, a yearly cost, all they get is you popping in an iFrame?? Absurd.

    • 5
    • 2/19/15
    • Solved Closed
      See multiple events at one time on the monthly view

      Posted by: messiahmbc
      Most Recent by: Brian on 2015/02/18 at 12:12pm

      Hello! I currently have calendar pro. I want viewers to continue seeing the monthly view as the default option. The problem that I have, you can only view one event in the calendar. This leaves a false impression that only one event is happening on the par…

    • 4
    • 2/18/15
    • Solved Closed
      Can't register event from within WordPress

      Posted by: Yanyong
      Most Recent by: Gustavo Bordoni on 2015/02/13 at 6:35am

      Recently purchased the eventbrite tickets plugin for the event calendar pro. After initial configuration I created a free ticket for my test event and can see the ticket box appearing on my event page with “register” button. However when clicked t…

    • 2
    • 2/13/15
    • Solved Closed
      Importing Eventbrite recurring events

      Posted by: Eric
      Most Recent by: Brian on 2015/02/10 at 12:35pm

      When importing a weekly recurring Eventbrite event, it adds into the calendar for the whole week – does importing these correctly require the recurring events add-on? Also, we hold multi-week courses on Wednesdays, for instance, in which we would not wa…

    • 4
    • 2/10/15
    • Solved Closed
      Additional Editing in WP of Eventbrite Event

      Posted by: Brandon
      Most Recent by: Barry on 2015/02/05 at 6:44pm

      We are new users of Eventbrite and, so far, have done 1 import into Events Calendar from Eventbrite. This seemed to work well. However, there is additional information that we want to display on our event instance within WordPress that we do not want to show …

    • 6
    • 2/5/15
    • Solved Closed
      Eventbrite Tickets Not Displaying on Event Page

      Posted by: Taylor
      Most Recent by: Brian on 2015/01/29 at 2:51pm

      Hello, I recently bought the Eventbrite Ticket Add on. I installed the plugin, added the license and API key and set up a first ticket for a test event. Events calendar sends the event to Eventbrite just fine, however it does not display the ticket informati…

    • 4
    • 1/29/15
    • Solved Closed
      Changing times on Eventbrite

      Posted by: prydonian
      Most Recent by: Barry on 2015/01/29 at 6:52am

      I’ve been having issues with the plugin changing the event times on Eventbrite. I contacted their support team and got this response: I spoke with a member of our API team, and I have a minor update! This looks to be an issue with the Modern Tribe plug-in t…

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    • 1/29/15
    • Solved Closed
      Support for other ticket listing services

      Posted by: kevinkliu
      Most Recent by: Brian on 2015/01/28 at 7:32am

      Hi Guys, I’ve currently got the woocommerce tickets product up and running, but I’m interested in also listing my venue’s tickets on, say, eventbrite, ticketmaster, stubhub, etc. Is there a way to integrate all of these services so that I ca…

    • 3
    • 1/28/15
    • Solved Closed
      Change Eventbrite API

      Posted by: Jeremy
      Most Recent by: Brian on 2015/01/28 at 7:31am

      I can’t for the life of me identify a place to change the Eventbrite API key. My fellow administrators cannot import events because, I presume, the API key is tied to my sub-account of our organization’s main Eventbrite Account. I created a new k…

    • 3
    • 1/28/15
    • Solved Closed
      No option to import eventbrite events

      Posted by: Brown
      Most Recent by: Barry on 2015/01/27 at 10:24am

      Hello, Please forgive my lack of knowledge in this plugin. I have been looking for a way to import an eventrbite event however the is no import: eventrbite option in the events panel. Is there something I’m missing? I won PRO version. Thank you in a…

    • 3
    • 1/27/15
    • Solved Closed
      Ticket Information box

      Posted by: fknippenberg
      Most Recent by: Brian on 2015/01/26 at 7:23pm

      Is there a way to increase the size of the ticket information box, so the user does not need to scroll to find the register button? Example of an event from my site http://theurbanartbar.com/event/castle-island-10/

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    • 1/26/15
    • Solved Closed
      Free Ticket option not working

      Posted by: Sonya
      Most Recent by: Brian on 2015/01/22 at 1:26pm

      I have events where I would like to comp a guest and provide them to attend for now charge. I have created a coupon code where the fee is covered – thus making the event $0.00 (aka FREE). The new registration page does not show the credir card rocessin…

    • 4
    • 1/22/15
    • Solved Closed
      EventBrite config problem

      Posted by: rollocop
      Most Recent by: Brian on 2015/01/21 at 9:11am

      Hi I ordered EventBrite Tickets for our company, created an EventBrite account and added the API key to my WordPress admin account. The email addresses for the EventBrite and my WordPress admin account are different because multiple users in the company need…

    • 5
    • 1/21/15
    • Solved Closed
      Prices still coming up as free in 3.9.1

      Posted by: Bennie
      Most Recent by: Josh on 2015/01/20 at 6:38am

      I have just updated my EC and Eventsbrite plug-ins – and my Eventbrite event still shows price as Free. I never added any of the suggested work-around code. Please help – what am I missing? Do I have to re-import the event from EventBrite? Thanks…

    • 6
    • 1/20/15
    • Solved Closed
      Events coming up as free 1 2

      Posted by: bluebeesocial
      Most Recent by: Josh on 2015/01/16 at 8:36am

      Hi there, I have prices against all my events however they are coming up as free on my site. Can’t work out what is going on as they were displaying fine last week. Thanks Mel

    • 33
    • 1/16/15
    • Solved Closed
      Price showing as FREE

      Posted by: Christine
      Most Recent by: Leah on 2015/01/15 at 1:52pm

      Hello, Site is http://chrisblevinswatercolors.com/teaching-schedule/ and the price in the back end is correct and when you click on event to get more info, the ticket shows and price is correct. However, as you can see, the price shows FREE at the top of page…

    • 3
    • 1/15/15
    • Solved Closed
      events coming up as free

      Posted by: Owen
      Most Recent by: Leah on 2015/01/15 at 1:52pm

      I know this is problem for others, but I’d like to highlight it. It’s a dealbreaker!

    • 5
    • 1/15/15
    • Solved Closed
      tribe_eb_is_live_event throws a Fatal Error in the latest update

      Posted by: ibex
      Most Recent by: Leah on 2015/01/15 at 1:51pm

      Updating The Events Calendar: Eventbrite Tickets to 3.9 has broken one of our clients websites. The update seems to have updated lots of method calls to be non-static and then the public template API (tribe_eb_is_live_event in this case) is actually calling E…

    • 3
    • 1/15/15
    • Solved Closed
      Change default currency

      Posted by: prydonian
      Most Recent by: Brian on 2015/01/14 at 12:33pm

      How do I change the default currency from USD to GBP when creating a new ticket? I tried adding https://gist.github.com/PaulHughes01/4678437 to the functions file, but I get a blank screen on Publish and no ticket is created.

    • 8
    • 1/14/15
    • Solved Closed
      Apostrophe issue on EventBrite side

      Posted by: 600lines
      Most Recent by: Josh on 2015/01/09 at 12:03pm

      Hey there, Does anyone else notice the apostrophe issue with organizers and venues on EB? I created them on the WP end and it published to EB (which is all fine and everything works great BTW) but some of the titles of these venues and organizers have an apos…

    • 5
    • 1/9/15
    • Solved Closed
      Primer link for new purchase does not work

      Posted by: Bennie
      Most Recent by: Geoff on 2015/01/08 at 7:44am

      Hi folks, I just installed the EventBrite addon, clicked on the link you provided https://theeventscalendar.com/support/documentation/eventbrite-tickets-new-user-primer/?source=tri.be&utm_source=helptab&utm_medium=promolink&utm_campaign=plugin …

    • 5
    • 1/8/15
    • Solved Closed
      Can't change currency for Eventbrite

      Posted by: twosixtwo
      Most Recent by: Brian on 2015/01/07 at 8:35am

      Hi I need to change curerncy, I’m adding the snippet you suggest to functions.php but the result is neither price nor quanitity is being passed to Eventbrite. It works fine without the snippet. (BTW on reverting to 2011 theme the events link no longer a…

    • 5
    • 1/7/15
    • Solved Closed
      Time zones changed when imported from EventBrite

      Posted by: Bennie
      Most Recent by: Barry on 2015/01/05 at 12:59pm

      Hi, I offer events around the world http://www.deepliving.com/events. With EventBrite, we can specify the time zone of the start and end dates of events, but when imported into Events Calendar, the time zone gets offset – not sure if it converts the Eve…

    • 4
    • 1/5/15
    • Solved Closed
      Timezone changing in wordpress

      Posted by: teresashaver
      Most Recent by: Barry on 2015/01/02 at 2:29pm

      Hello I have had this happen a number of times. We are on GMT -5.00 the event has the correct time in Eventbrite but when I import the event to wordpress through your plug in. The time and everything is correct, I update the event on wordpress and then it ma…

    • 6
    • 1/2/15
    • Solved Closed
      Timezone change with event update

      Posted by: salesinstitute
      Most Recent by: Brian on 2014/12/30 at 7:26am

      Hello Modern Tribe team, First of all, great work on the app, it’s serving us well! 10/10 I do need help with a problem however. Our eventbrite and Modern Tribe events accounts are linked. Whenever I update an event on the WordPress website, it changes …

    • 3
    • 12/30/14
    • Solved Closed
      Hotfix 3.2.1 for Eventbrite Tickets

      Posted by: Leah
      Most Recent by: Leah on 2014/12/17 at 5:57pm

      Hey Eventbrite Users! After releasing Eventbrite Tickets 3.2 we got several reports of problems with the tickets not showing on the front end, and missing ticket settings on the backend. We understand how this is a huge problem for folks who are trying to sel…

    • 1
    • 12/17/14
    • Solved Closed
      Reimport a previously deleted Eventbrite event

      Posted by: prydonian
      Most Recent by: Barry on 2014/12/15 at 6:40am

      Is it possible to reimport via the “Import:Eventbrite” section an event that was previously imported, but accidentally deleted? I’ve tried to reimport such an event, but it tells me that the event has already been imported.

    • 4
    • 12/15/14
    • Solved Closed
      Cash on door tickets

      Posted by: prydonian
      Most Recent by: Geoff on 2014/12/12 at 1:00pm

      Is it possible, once you have the PRO and Eventbrite plugin running to have a simple “offline payment option” for some events? The people I’m dealing with run their ticket sales through Eventbrite, but they also hire out their venue to other…

    • 12
    • 12/12/14