Support Forums

Pre-Sales Questions

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    • Solved Closed
      Email template

      Posted by: Helgi Peter
      Most Recent by: George on 2015/02/27 at 4:06pm

      Hello, I want to ask how the email looks then a customer have bought an ticket ? Is there an image, barcode/qr code on the email template? Can I see a email template?

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    • Today
    • Solved Closed
      woocommerce tickets and mailchimp integration

      Posted by: Naomi
      Most Recent by: Josh on 2015/02/27 at 2:19pm

      Hi there, I was just wondering whether woocommerce tickets integrates with mailchimp? We want to be able to send marketing material to those who book tickets with us, and our mailing client is mailchimp. Currently, we are selling events as a “product…

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    • Today
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      Side widget and month view

      Posted by: Jason
      Most Recent by: George on 2015/02/27 at 7:28am

      Hello! First off, love the calendar, i use it on other websites I manage. I was curious, is there a way to display Certain Events, or event categories on the widget, and then display all events on the calendar, in lets say the “Events” section whi…

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    • Today
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      Tickets and smart coupons

      Posted by: John Paul
      Most Recent by: John Paul on 2015/02/27 at 2:25am

      i want to sell gift certificates. Would I use woo smart coupons ? Would this integrate with Woo tickets? Basically I want users to be able to buy a gift certificate for a friend, who can then redeem it when buying tickets…we don’t mind doing some…

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    • Yesterday
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      Pre-sale questions about excluding events

      Posted by: Lina
      Most Recent by: Josh on 2015/02/26 at 12:45pm

      Hi, I’m trying to decide if I should purchase the Pro version or go with another product. I want to make sure if this is the right solution for my site before I sign up for a $65/year plugin! I understand that you don’t want to give support in the…

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    • Yesterday
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      change headline – 2 different calendar in one theme

      Posted by: Pascal
      Most Recent by: Gustavo Bordoni on 2015/02/26 at 12:24pm

      Hello, I am already useing your free plugin and I am thinking about upgrading to business version. (great plugin!) Before, I have two questions: Is it possible to create a calendar with an other headline? eg meeting-calendar instead of event-calendar? Can I u…

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    • Yesterday
    • Solved Closed
      Unable to View Public Events when not logged in

      Posted by: Carl
      Most Recent by: Gustavo Bordoni on 2015/02/26 at 12:21pm

      We’ve been developing a site with the Parabola Theme and your Events Calendar plugin. After spending a considerable amount of time entering in a large number of events, we now notice that if we are not logged into the administration panel, our ‘p…

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    • Yesterday
    • Solved Closed
      Genesis + Events Calendar Pro Recommended Developers?

      Posted by: Zach
      Most Recent by: Brian on 2015/02/26 at 12:20pm

      Hello, We purchased the Events Calendar Pro and are still having issues with a Genesis integration. I have reviewed pretty much everything in support that mentions or references installing this plugin on a Genesis platform, but am still coming up short. Does …

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      24 hour clock format

      Posted by: Harald Stuckmann
      Most Recent by: George on 2015/02/26 at 11:58am

      Hi, for a custumer website I need a calendar and what I’ve seen of your event calendar so far I do like very much. But before purchasing it I have two essential questions: 1. is there a possibility to change the event calendar (pro) to a 24 hour clock f…

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    • Yesterday
    • Solved Closed
      Network wordpress

      Posted by: Claudio Fichera
      Most Recent by: Brian on 2015/02/26 at 11:42am

      Hi, I’d like to buy your events plugin but I have to know if it handles a wordpress network. In details: I have a wordpress which is composed by a main site and 3 micro sites. Each micro site will publish its events but every event from every single mic…

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      I think my Events Calendar PRO has run out..?

      Posted by: Katie
      Most Recent by: George on 2015/02/26 at 11:38am

      Hello, We had a company that made our website for us, and they put events calendar PRO into our website. All of a sudden, we have no events function on our website and we are no longer are with the company who made the site so I can’t really ask them to…

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    • Yesterday
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      Upgrade Your Litings

      Posted by: Darryle
      Most Recent by: George on 2015/02/26 at 11:32am

      Support Team, DO you current have this feature available in the pro version after a client has put their event in the calendar we can up- sell their event with options such as those. Look at upgrade your listings Then check options Please say yes, so that I …

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    • Yesterday
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      Eventbrite Plugin

      Posted by: Amy Coyle
      Most Recent by: George on 2015/02/26 at 11:30am

      Hi, Just wondering is it possible to get a demo of the eventbrite plugin? As we want to ensure it will work correctly with our page. Also is there anymore screen shots available of an example Eventbrite event published on a website? I would be grateful for a…

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      Pro required for Eventbrite add-on?

      Posted by: Caitlin
      Most Recent by: George on 2015/02/26 at 11:28am

      I am desperately looking for a calendar to sync with eventbrite events. Sorry if this seems obvious, but I wanted to double check if you needed to buy the pro version of this plugin ($65) in order to use the eventbrite add-on ($65). That would make the grand…

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    • Yesterday
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      Event Calendar Pro + Tickets & Coupons

      Posted by: WIN
      Most Recent by: George on 2015/02/26 at 11:25am

      First off, love the plugin. What I need is the ability to sell tickets like this. For example, 1st event date is $100 and subsequent is $25 per. I dont see where I would accomplish this.

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      Calendar Pro Pricing

      Posted by: Tom Dudley
      Most Recent by: George on 2015/02/26 at 10:55am

      Hi. We just purchased and are working to implement for our small church the Churchope theme. We would like to upgrade to CalndarPro. Because we are a small non-profit church, I am wondering if we could purchase that upgrade for the $65 single-site Personal-us…

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    • Solved Closed
      Allow other calendars to post into the tribe calendar

      Posted by: Jack
      Most Recent by: George on 2015/02/26 at 10:07am

      Hi! First off: LOVE the calendar. We’ve been experimenting with the free version for a while and it’s very complete. Great work! We’re intending to go PRO, since we’d like to use the calendar on a relatively large scale (pull data int…

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      Event Capacity

      Posted by: Jordan
      Most Recent by: Gustavo Bordoni on 2015/02/26 at 9:27am

      Is it possible to set a max number of people and also be able to view it in the main events page?

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    • Yesterday
    • Solved Closed
      Event Cal Pro Pre-Sale Question : Paid Events

      Posted by: Colleen
      Most Recent by: Gustavo Bordoni on 2015/02/25 at 9:22pm

      Hi, Does the Events Cal Pro Offer a way to have users register for a paid event and pay via pay pal. We have the free version and are looking ot upgrade in order to allow us to set a price ( which we can in the free) but to then actually pay for it and ideall…

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    • 2/25/15
    • Solved Closed
      I can't download calendar pro

      Posted by: Jo
      Most Recent by: Jo on 2015/02/25 at 2:12pm

      Hey guys, Today I bought your great calendar pro plugin. I got a confirmation e-mail from paypal that the payment was ok, but still, I can’t download the plugin. Can you please check this for me? I’m thrilled to start working on a project. Best r…

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    • 2/25/15
    • Solved Closed
      is this simple workflow possible ?

      Posted by: cj
      Most Recent by: George on 2015/02/25 at 9:22am

      1.Email from CMS to desired list of delegates 2.Delegate clicks on peronsalised URL 3.Site is pre-populated with delegates details from CMS 4.User clicks on preferred attendance option (Lunch, Dinner, (VIP)) or decline invitation 5.Site receives registration …

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    • 2/25/15
    • Solved Closed
      Custom fields on tickets

      Posted by: Mike Muller
      Most Recent by: George on 2015/02/24 at 6:46pm

      We’re working on an expo site where the client needs to offer a somewhat complex registration process. They want to offer an expo ticket for sale but each expo ticket needs to have custom fields for seminar choices. There roughly 5 time slots for the ex…

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    • 2/24/15
    • Solved Closed
      Clients Make Appointments

      Posted by: Tyler
      Most Recent by: George on 2015/02/24 at 11:09am

      Is it possible to show available meeting times and clients or potential clients can book an appointment to meet?

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    • 2/24/15
    • Solved Closed
      event website

      Posted by: Paolo
      Most Recent by: George on 2015/02/24 at 8:27am

      Hello there, my project is about an Event Website similar to http://www.wantickets.com. A website that allows users to find and buy tickets for their favourites events, searching them by date, location, genre or artist. I want also allow owners and organizers…

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    • 2/24/15
    • Solved Closed
      Basic Question and I almost feel dumb for asking

      Posted by: Pj Disharoon
      Most Recent by: George on 2015/02/24 at 8:02am

      But I can’t figure how to add my events calendar to a specific page on my site. I’m use to using shortcuts but I can’t find them. I want my calendar to be displayed under my trainings page. Thanks I appreciate

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    • 2/24/15
    • Solved Closed
      Conflict with the theme

      Posted by: Lyudmila
      Most Recent by: George on 2015/02/24 at 7:15am

      Hello. Wanted to buy Events Calendar PRO but the conflict with the theme Listifi. How to fix?

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    • 2/24/15
    • Solved Closed
      Community Events Add on & Woo Tickets

      Posted by: WIN
      Most Recent by: George on 2015/02/24 at 7:12am

      If I buy community events I would purchase it for the ability to have my users add events. Now, with they also be able to sell tickets also with the woo tickets functionality also?

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    • 2/24/15
    • Solved Closed
      What is the benefit of WooTickets?

      Posted by: Brian
      Most Recent by: Brian on 2015/02/23 at 5:24pm

      I was looking at using Woocommerce for selling tickets. I saw the Wootickets add on. I wasn’t exactly sure what it did beyond Woocommerce’s built in functions. It seems like you can sell any item (which could be tickets) without the add-on. Yo…

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    • 2/23/15
    • Solved Closed
      Free Trial

      Posted by: Meghan
      Most Recent by: Brian on 2015/02/23 at 5:16pm

      Before we move ahead with purchasing Events Calendar Pro, we would like to know if a free trial is available to test out. Thanks!

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    • 2/23/15
    • Solved Closed
      Multisite Plugin Licensing

      Posted by: Alex
      Most Recent by: Brian on 2015/02/23 at 4:37pm

      I noticed on the pricing page for The Events Calendar Pro that you now offer a “extensive Multi Site Network” license. What would be the cost of this license and what would it cover? Would the coverage be an unlimited number of sites underneath th…

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    • 2/23/15
    • Solved Closed
      external calendar integration

      Posted by: Richard R
      Most Recent by: George on 2015/02/23 at 1:02pm

      I’m building a WP site for my child’s school. The school needs to have a calendar on their site. I’m considering yours, but what concerns me is how user friendly it will be for the school staff to use. They currently use Outlook as their …

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    • 2/23/15
    • Solved Closed
      Renew Calendar PRO for non-profits

      Posted by: kevinwalzakcom
      Most Recent by: Brian on 2015/02/23 at 11:47am

      I am thinking of renewing my calendar PRO. Says it is renewal for 45.50 instead of the full price of $65. My question is: Is there a coupon code for non-profits I can add to my renewal purchase? Thanks!

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    • 2/23/15
    • Solved Closed
      Event Widgets

      Posted by: WIN
      Most Recent by: Geoff on 2015/02/23 at 9:16am

      Is there currently the ability for users to add widgets like WP JOB MANAGER EMBEDDABLE WIDGETS https://wpjobmanager.com/add-ons/embeddable-job-widget/ Show a form on your site that users can use to generate an embeddable job widget showing job listings from y…

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    • 2/23/15
    • Solved Closed
      Import iCal events

      Posted by: Sunil Mathew
      Most Recent by: Geoff on 2015/02/23 at 9:11am

      How do I import iCal events? also events from an iCal feed?

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    • 2/23/15
    • Solved Closed
      Customization

      Posted by: ms
      Most Recent by: George on 2015/02/23 at 8:49am

      I am very impressed by the design of one of the showcase sites you guys have listed, What is required to have my site look like http://ncmusicfactory.com/event/k-mic Would i need a web designer to make it look like that? thanks

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    • 2/23/15
    • Solved Closed
      Follow Up Emails Plugin

      Posted by: Tom D
      Most Recent by: Josh on 2015/02/23 at 5:06am

      Hello, We are looking at Event Calendar Pro along with WooTickets for an event site we are building. Like many of your customers, we are in need functionality that allows us to send our attendees reminder emails prior to the event. I have seen that the Follow…

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    • 2/23/15
    • Solved Closed
      event categories menu

      Posted by: lifespace
      Most Recent by: lifespace on 2015/02/23 at 3:49am

      Hi, I created submenus using the “event categories” menu. It used to work, but just noticed it is now a hot mess not working at all. It may have been since the last upgrade of either event calendar pro or of wordpress. unfortunately I did not noti…

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    • 2/23/15
    • Solved Closed
      Registration for free events

      Posted by: Christine
      Most Recent by: Geoff on 2015/02/20 at 1:08pm

      Hi! I work for a non-profit who hosts free events. I’m looking for an add on registration option that integrates well with The Events Cal. Do you have some options you can point me to? Thanks!

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    • 2/20/15
    • Solved Closed
      Do events count as WordPress posts?

      Posted by: Most Vertical Pre-Sales Poster
      Most Recent by: Brian on 2015/02/20 at 8:58am

      Since The Event Calendar cannot send email notifications about new events at this time, I searched for other options. There are WordPress plugins that notify subscribers of new WordPress posts via email. Do events created in the The Event Calendar plugin coun…

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    • 2/20/15
    • Solved Closed
      Non-Profit Discount

      Posted by: Robert
      Most Recent by: Geoff on 2015/02/20 at 8:33am

      I see you offer premium upgrades for non-profit. I just purchased a bunch and may qualify. Do you offer this for Canadian libraries?

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    • 2/20/15
    • Solved Closed
      Events search "near" limited list of known cities

      Posted by: Udo
      Most Recent by: Geoff on 2015/02/20 at 7:56am

      I tried out the “near” location search on the demo server, and it seems the list of known locations is very limited. What I found is that the list of major cities seems fairly complete in the US and UK, but Germany and France are limited to only B…

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    • 2/20/15
    • Solved Closed
      Community Events

      Posted by: Elizabeth
      Most Recent by: Brian on 2015/02/20 at 5:27am

      Can user-generated Community Events be listed as Private/Public to allow for bookings to closed groups, for example, accessible by direct URL link only among friends?

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    • 2/20/15
    • Solved Closed
      community events + WooTickets function

      Posted by: Elizabeth
      Most Recent by: Brian on 2015/02/20 at 5:25am

      Hi. We are wondering if, when using the Community Events Plug-in WITH Woocommerce Tickets – can the end user for a user-generated event access the complete ticketing dashboard and set the ticket details: pricing, quantity, multiple ticket categories, e…

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    • 2/20/15
    • Solved Closed
      Wooticket: License and Refund Policy

      Posted by: Markus
      Most Recent by: Brian on 2015/02/20 at 5:23am

      Hi, i am intressted in Wooticket, did here work the Refund Policy because i am not shure if its in the end fine for me. Then need i a pro license of the eventcalendar or works wootickets with the normal version of eventcalendar? And in the end wich license sh…

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    • 2/20/15
    • Solved Closed
      PreSale question regarding User Log in

      Posted by: Kristian McIntyre
      Most Recent by: Josh on 2015/02/19 at 9:43pm

      Hi! I’m very new to WP & site building, so please excuse my ignorance. I am building a business directory/community events site. The WP Directory package I am using does come with its own Event plugin, however I prefer all the additional functiona…

    • 2
    • 2/19/15

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