Support Forums

Pre-Sales Questions

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    • Solved Closed
      PLACING AN ORDER

      Posted by: CCSO
      Most Recent by: CCSO on 2015/03/27 at 1:36pm

      I AM TRYING TO PLACE AN ORDER, BUT WHEN I SELECT FLORIDA, FOR THE BILLING STATE, YOUR WEBSITE WILL NOT ALLOW ME TO GO ANY FURTHER IN THE ORDER PROCESS. DO YOU HAVE A PHONE NUMBER SO THAT I CAN CALL AND PLACE MY ORDER?

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      Multiple calendars?

      Posted by: Christie
      Most Recent by: Brian on 2015/03/27 at 12:52pm

      We are in the process of changing CMS platforms from Joomla to WordPress. We will require an events calendar plugin that will allow us to create multiple calendars for varying areas in the state of Colorado. Each calendar will of course need a separate link.…

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    • Today
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      Limit tickets per person per event

      Posted by: Celeste
      Most Recent by: Brian on 2015/03/27 at 12:45pm

      Hi, I’d like to know if it’s possible to set a limit of ticket a “user” can purchase per event. I’m planning on having a limit of 2 tickets per person per event and then a total of tickets available. But if the user comes back af…

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      Question about selling tickets based on calendar event date

      Posted by: Gregg Tomlinson
      Most Recent by: Geoff on 2015/03/27 at 10:18am

      Hi there – I have a client that is a trainer for developing hockey players, and has a website we built with a calendar showing his available training sessions. Best to have a reference to look at, so here’s the calendar page on his site: http://ww…

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      Cottage Booking

      Posted by: Richard Pettifer
      Most Recent by: Geoff on 2015/03/27 at 10:10am

      Hi, Is it possible to use this calendar as a holiday cottage booking calendar, something similar to the one(s) on this page: ? We have a PHP backend. Thanks

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      Best plugin for events calendar & tickets & news site

      Posted by: Norbert
      Most Recent by: Norbert on 2015/03/27 at 9:42am

      Hi I’m looking for best option for my customer. We want to build webpage about culture in town. Page will contain some ‘news’ about culture in town, some info about places, where to go, what you can find in town etc. Additionally page should…

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      Renew Calendar PRO for non-profits

      Posted by: kevinwalzakcom
      Most Recent by: Brian on 2015/03/27 at 8:05am

      I am thinking of renewing my calendar PRO. Says it is renewal for 45.50 instead of the full price of $65. My question is: Is there a coupon code for non-profits I can add to my renewal purchase? Thanks!

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      conversion from standard to pro

      Posted by: kit
      Most Recent by: Brian on 2015/03/27 at 7:33am

      hi, i am using event calendar currently. i would like to like if i upgrade to pro, what will happen to my current data?

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      Flexibility of the Calendar Event Category filter

      Posted by: Larry Woods
      Most Recent by: Zach on 2015/03/27 at 7:15am

      Presales Question: My client wants the Event Category choices to be across the top of the calendar, possibly as buttons. Is there any flexibility on how the category choices are positioned; displayed?

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      filters, custom fields, shortcodes, and ical?

      Posted by: Mark
      Most Recent by: Brook on 2015/03/27 at 7:12am

      A few pre-sales questions for the pro plugin: 1) Does the event calendar have a category filtering option? 2) Can we easily add custom fields to the event calendar plugin through something like the Advanced Custom Fields plugin? 3) Are there any shortcode opt…

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      Facebook share button no longer appears

      Posted by: Luciane
      Most Recent by: Luciane on 2015/03/27 at 5:44am

      Hello! I have included the sharing buttons in the creation of events and they were working until last week. However, without making any changes the sharing buttons of social media no longer appear. Only the tanned button appears. How can I solve this problem?

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    • Today
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      Facebook Events

      Posted by: Adam Reece
      Most Recent by: Josh on 2015/03/27 at 4:11am

      Hi there With the Facebook Events add-on would I be able to display events from a specific Facebook Page or Group that I manage and not display all events which would include personal ones? Cheers Adam

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    • Yesterday
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      Customizing the Filter Bar

      Posted by: simoncarr
      Most Recent by: Barry on 2015/03/26 at 2:42pm

      Hello, I am needing to use the filter bar for my Map so that users can filter events by category. However, the design calls for a couple visual differences: – Filters located above the map – All categories (5 of them) listed horizontally on one li…

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    • Yesterday
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      Align text on widget

      Posted by: Joe Kolenda
      Most Recent by: George on 2015/03/26 at 11:56am

      Good morning, is there a way to align the text on The Events Calendar widget? I have it set to do that but there is still a gap from the left margin on the title of the event. If not possible on the free version, can it be done with the pro account? Thanks, …

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    • Yesterday
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      adding a holiday calendar

      Posted by: Dina
      Most Recent by: George on 2015/03/26 at 11:53am

      Hi, I want my calendar to automatically show dates of holidays, both American and Jewish. is that a feature that comes with the upgrade? is the upgrade to add community events the same as having the pro version? Thanks, Dina

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      Facebook Events KEY

      Posted by: Josh
      Most Recent by: Geoff on 2015/03/26 at 9:58am

      I need to know if Facebook events requires PRO to run? I just bought the wrong license also, I only have one site, but I’m a business so I thought I needed to buy the business key. I would like to switch to personal and get a refund for the difference, …

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      event copy?

      Posted by: longchenfoundation
      Most Recent by: Geoff on 2015/03/26 at 9:42am

      Hi there If I set up an event in eventbrite it is possible to copy an existing one to save inputting a whole lot of data again. Does the ticketting plugin allow for that to happen? For example, if i set up a new event on our website using it rather than thr…

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    • Yesterday
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      EventBright Calendar View

      Posted by: John
      Most Recent by: Geoff on 2015/03/26 at 8:10am

      Hi – I can’t determine if there is a monthly calendar view with the EventBright plugin? I assume it has the same functionality as the regular Events Calendar, but just want to verify. Thanks!

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    • Yesterday
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      Calendar Add-ons

      Posted by: John Herman
      Most Recent by: Brian on 2015/03/26 at 7:52am

      Are the add-on products such as Community Events and tickets now included with a pro license or are they an additional $89 for example for the Personal level for the Community Events add-on?

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    • Yesterday
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      Registration Form Capabilities for Free Events?

      Posted by: Wes
      Most Recent by: Josh on 2015/03/25 at 6:11pm

      I was wondering if your plugin had the capabilities of having a simple registration form underneath the event details in case someone wanted to sign up (assuming it is a free event). I saw this event on this site that is using your plugin and didn’t kn…

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    • 3/25/15
    • Solved Closed
      Pre-sale question regarding date range filter

      Posted by: Event Search by Date Range
      Most Recent by: Brian on 2015/03/25 at 5:01pm

      I’m working on a project for a client wherein I’ll be replacing an existing custom PHP-based calendar and need to know if your pro-version calendar can be modified to search events by a specific date range selected by the user. For example they se…

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    • 3/25/15
    • Solved Closed
      Update issue

      Posted by: Chris Smith
      Most Recent by: Geoff on 2015/03/25 at 4:26pm

      Hi, I have recently taken over management of my church’s website. The previous team had paid for the Pro plugin so we could have recurring events, when the site was devloped in 2012. However – they have done no WordPress updates for 3 years. IR…

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    • 3/25/15
    • Solved Closed
      Events Calendar Pro Nonprofit request

      Posted by: Rolf
      Most Recent by: Brian on 2015/03/25 at 11:56am

      Hello, I am the webmaster of the non-profit website http://www.turnverein-hattingen.de. I filled in the non-profit form, but no reply received. We are a non-profit site in Germany. I have a german financial office (department) attached showing that we are a n…

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    • 3/25/15
    • Solved Closed
      Schema and SEO support

      Posted by: Rob
      Most Recent by: Brian on 2015/03/25 at 11:49am

      What is the latest on the Schema and SEO support that is “under review” per UserVoice? I need this to happen very, very soon!

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    • 3/25/15
    • Solved Closed
      event date required?

      Posted by: Alison Monday
      Most Recent by: Brian on 2015/03/25 at 11:42am

      Is it possible to have events without a set date? While most of the use of this plugin would be for date specific events, I also want to include the ability to buy 1:1 coaching and have it display with the events.

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    • 3/25/15
    • Solved Closed
      sports event problem

      Posted by: kit
      Most Recent by: Brian on 2015/03/25 at 11:34am

      hi, we are a sports club, working on sports event calendar, here are my questions: 1. custom field for user to fill in when buying ticket. like “Age” “gender” etc. and save the data into the user account for next time usage? 2. would y…

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    • 3/25/15
    • Solved Closed
      couple of presale questions

      Posted by: Lisa
      Most Recent by: Brian on 2015/03/25 at 11:26am

      We’re considering using your pro calendar to replace our library calendar. Couple of feature questions. 1) Is there a way to track attendees by just entering the total number at the event? Background: We often don’t require registration for events…

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    • 3/25/15
    • Solved Closed
      Woocommerce Recurring Event Function

      Posted by: oraboard101
      Most Recent by: Geoff on 2015/03/25 at 10:37am

      Do you all have an update on when we can expect to see the ability to edit tickets in woocommerce with Event Calendar Pro without having to go into each individual event and add the ticket? I’ve been waiting over a year for this and thought it was comin…

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    • 3/25/15
    • Solved Closed
      Multi-day Class

      Posted by: Kirstin Hawayek
      Most Recent by: Barry on 2015/03/25 at 8:54am

      I am considering Events Calendar vs. Event Espresso. Can I use the Event Calendar plugin to create a recurring event (i.e. I want to use it to register/pay for a class that meets every monday for 8 weeks.)?

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    • 3/25/15
    • Solved Closed
      Filter Bar Add-On and Recurring Events

      Posted by: Liam Dempsey
      Most Recent by: Geoff on 2015/03/25 at 8:35am

      Hi there! I am interested in adding both recurring events and allowing the display of events to be filtered on the front-end of a websites (via the Filter Bar add-on) I am working on. Will upgrading to the Events Pro Calendar take care of both of those featu…

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    • 3/25/15
    • Solved Closed
      Do you have a registration page?

      Posted by: Carolyn
      Most Recent by: Geoff on 2015/03/25 at 8:33am

      Dear Sir/Madame: I need to list 7 classes for many types of workers to register for a training class. Do you have this functionality? Thank you, Carolyn

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    • 3/25/15
    • Solved Closed
      need to show the selected month calender

      Posted by: kalyani
      Most Recent by: Josh on 2015/03/25 at 7:12am

      Hello, I am showing calender view, if you are in an event and hit the back button in your browser, the calendar comes up saying the month you were searching in (say May), but the actual events showing on the calendar are the current month (March).Means if …

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    • 3/25/15
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      WooCommerce tickets and Calendar

      Posted by: Robert
      Most Recent by: Gustavo Bordoni on 2015/03/25 at 12:47am

      In order to sell tickets online using the WooCommerce Ticket plug in, must we also be using Events Calendar PRO? In other words, do we need to purchase both plugins in order to accomplish selling tickets?

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    • 3/25/15
    • Solved Closed
      Limit hours in Week view // Languages

      Posted by: Marc
      Most Recent by: Gustavo Bordoni on 2015/03/25 at 12:36am

      Hi! I am looking for a wordpress calendar plugin that has recurring events + week view + categories. It looks yours is best. I would like to ask if i will be able to translate it to spanish + catalan or if it is integrated with wpml. I also would like to ask …

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    • 3/25/15
    • Solved Closed
      Some pre-sale questions.

      Posted by: Camile Gauthier
      Most Recent by: George on 2015/03/24 at 2:24pm

      Good Morning Events Calendar folks, I am very much looking into purchasing your suite of tools for my site, and was wondering if you could help seal the deal by answering some questions. First a little bit of context. Our site is a city-wide event listing ser…

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    • 3/24/15
    • Solved Closed
      Recurring Events & Woo Tickets

      Posted by: TH
      Most Recent by: Brian on 2015/03/24 at 1:25pm

      Hi! I’m playing with the free version to see if The Events Calendar will work for us, but I’m running into some troubles. We’re offering the same class several different times at a couple different locations. Is this what you mean by “…

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    • 3/24/15
    • Solved Closed
      Question on recurring events before purchase

      Posted by: Alan
      Most Recent by: Brian on 2015/03/24 at 12:23pm

      Hi guys, Do you currently (have/will in the near future ) recurring events that have their own details? e.g. Same event but different venue and time. Thanks for your help Regards, Alan

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    • 3/24/15
    • Solved Closed
      WPML (Workaround)

      Posted by: Tyler
      Most Recent by: Brian on 2015/03/24 at 11:57am

      https://theeventscalendar.com/support/forums/topic/wpml-woocommerce-tickets-workaround/ From the sound of the topic it sounds that with a limited number of tickets and creating one ticket for each language works, but I am unable to post in the topic to get mo…

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    • 3/24/15
    • Solved Closed
      Tickets for Adults and Children

      Posted by: David Evans
      Most Recent by: Brian on 2015/03/24 at 11:47am

      A pre-sales question. I am looking to build a solution that has tickets being sold for a carriage ride, we have 10 on each ride and 8 different time slots during the day. An adult ticket is a different price to a child ticket, however it may be that we have…

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    • 3/24/15
    • Solved Closed
      Live ical feed

      Posted by: Noémie
      Most Recent by: Brian on 2015/03/24 at 7:40am

      Hi, I’ve downloaded Events Calendar and need to feed an icloud calendar on my website. Did your plugin offer possibilty of ics feeds ? Not export, but live feeds. Thanks !

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    • 3/24/15
    • Solved Closed
      how to integrate payment gateway to events

      Posted by: patsqual
      Most Recent by: Brian on 2015/03/24 at 7:39am

      Hi, I want this plugin to be used for my events page where each event has a price. So I am planning to take FirstData payment gateway. Does this payment gateway supports my plugin? if so which type of FirstData payment gateway is needed. Also please give me …

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    • 3/24/15
    • Solved Closed
      Re: Remove Date & Time

      Posted by: Afsana
      Most Recent by: Barry on 2015/03/24 at 6:23am

      Dear Support, We am busy developing a website using The Events Calendar. We are using the free version combined with a purchased WooTickets plugin that is advertised with The Events Calendar. We would like to know if it was possible to request assistance with…

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    • 3/24/15
    • Solved Closed
      customising event tickets

      Posted by: Steve
      Most Recent by: Barry on 2015/03/24 at 6:21am

      A pre-sales questions… Can the event tickets be customised for each ticket type and event? For example, I have an trade show which has attendees where tickets are free and they need different tickets to those attending the evening dinner which the atten…

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    • 3/24/15
    • Solved Closed
      May this should get fixed?

      Posted by: Marc
      Most Recent by: Barry on 2015/03/24 at 6:20am

      https://theeventscalendar.com/category/products/release-notes/ Old release notes. Newest one from 3.6? ^^

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    • 3/24/15

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