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Pre-Sales Questions

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    • Solved Closed
      WooCommerce: Removing Snail Mail Option

      Posted by: Chris Aita
      Most Recent by: Chris Aita on 2018/01/21 at 5:59pm

      Hi all, making a website currently and I cannot seem to find a way to remove the Snail Mail option from my list. I did not make it, it’s just been there. My client does not want this as an option on his page and I cannot seem to figure out how to remove…

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    • Solved Closed
      Recurring payments

      Posted by: Stefanie
      Most Recent by: creatvinspratn on 2018/01/21 at 4:58pm

      Hello! Is there a way to have people sign up for a recurring event and have recurring payments with it?

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    • Solved Closed
      registrants, multiple people, tracking, saving user accounts

      Posted by: tara
      Most Recent by: tara on 2018/01/21 at 12:19pm

      I’ve been using Events Calendar & Pro and have questions for advancing checkout and sales options to a new level. Context: I’m building a website for an education business that offers multiple programs – after school, summer camp, speci…

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      Account Won't Allow me to Renew Subscription

      Posted by: David
      Most Recent by: David on 2018/01/21 at 8:52am

      I’ve been trying for a couple days and using different Payment Methods and Browsers to include PayPal and Visa Card and it continues to say card declined even if using PayPal balance which doesn’t require a card. Can you please assist?

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      Auto hide or supress when event is over

      Posted by: Kirsch
      Most Recent by: Kirsch on 2018/01/21 at 6:27am

      I found the place where to set the “publish on day…” of an event. Is there an equivalent function to hide or destry an event ? Bob

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    • Solved Closed
      Shortcodes as links from home page

      Posted by: CHERYL
      Most Recent by: CHERYL on 2018/01/21 at 5:47am

      Hi Im not sure if its possible to do this with your plugin. I want to be able to put on the home page a link to the following events: Today, This Week, This Weekend, This month, Jan, Feb, Mar, etc. Is this possible and can they automatically be displayed, I w…

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      show only the event's start/end in calendar separatelly

      Posted by: Zsolt Daranyi
      Most Recent by: Zsolt Daranyi on 2018/01/21 at 2:41am

      Hi, I am making a photographic site, including events, like exhibitions. I have many event in a month and keep open for a few weeks. I would like to highlight the beginning event more highlight, but If I fill start and end date of the events it will be a mess…

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      Event Aggregator (Facebook Recurring Events)

      Posted by: venthi76
      Most Recent by: venthi76 on 2018/01/20 at 5:21pm

      Hi, Interested with the Event Aggregator as we plan to import events from Facebook. Some questions though. 1) Using this plugin, we can import events from any pages, groups as well as direct event link? 2) Does the plugin also do updating old events and creat…

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    • Yesterday
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      SOUCIS D’AFFICHAGE SUR PAGE D’ACCUEIL (french)

      Posted by: Nonosse666
      Most Recent by: Geoff B. on 2018/01/20 at 2:43pm

      Bonjour, on m’a repassĂ© en gestion un WP fait par une autre personne, jusque lĂ  pas de soucis. C’est un webzine avec news et agenda concerts. J’ai un soucis avec mes articles en page d’accueil, certains Evènements de The Events Calenda apparaissent…

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      [tribe_events] shortcode does not execute

      Posted by: Stephen Brenner
      Most Recent by: Stephen Brenner on 2018/01/20 at 2:31pm

      It just displays the shortcode, not the calendar Alternately, is there any way to select a category from the url paramters? I can bring up the calendar with “http://brownsvilleart.org/?post_type=tribe_events&eventDisplay=month” but I can’…

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    • Solved Closed
      Divi

      Posted by: Sarunas Prapuolenis
      Most Recent by: Sarunas Prapuolenis on 2018/01/20 at 1:32pm

      Is your plugin compatible with the Divi Theme?

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    • Solved Closed
      Integrating Ticket Sales into POS

      Posted by: Pedro Funes
      Most Recent by: Pedro Funes on 2018/01/20 at 9:36am

      Hello, I’m currently building a website using woocommerce and I’d like to sell tickets. How does this integrate into Point of Sales systems? Specifically, would our system recognize the barcodes on the tickets we sell? My worry is that the tickets…

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      Future updates?

      Posted by: Dale Cathcart
      Most Recent by: Dale Cathcart on 2018/01/20 at 8:50am

      Hi, I’m considering purchasing the Events Calendar Pro plugin with a few additional add-ons (for 1 site – the Personal plan). I understand that I would get 1 year of support, but do I need to pay the annual fee to receive future updates for EACH o…

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      Nonprofit discount

      Posted by: Kate Redman
      Most Recent by: Kate Redman on 2018/01/20 at 8:25am

      Hello! Do you offer a discount for 501(c)(3) organizations? If so, how do I ask for it? Thank you.

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      Filter option and additional fields

      Posted by: Alexis
      Most Recent by: Alexis on 2018/01/20 at 7:53am

      Hi I have two questions : does the Pro version come with a filter (even basic with months and location) if not, is the Filter add-on the same price as the Pro license? I’m a bit confused with the cost of the filter… Also can I upload attachments f…

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    • Solved Closed
      Event Speaker for Event Tickets Pro

      Posted by: Muris
      Most Recent by: Muris on 2018/01/20 at 7:02am

      Hello, Is it possible to create a custom post type Speaker (like Organizers) and use them in the same way? Also, is it possible to make payments in a custom way, without having to use WooCommerce or EDD? Do you have a hook reference for Event Tickets Pro? Tha…

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      Displaying events feed on site homepage

      Posted by: David Fernando
      Most Recent by: David Fernando on 2018/01/20 at 3:08am

      Hello there – I’ve bought a few licences for Events Calendar Pro but I’m not sure if I am able to create a feed of forthcoming events to appear on a site homepage. I think the Pro version has display widgets for a mini calendar view and a si…

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    • Solved Closed
      Multievent ?

      Posted by: Michael Koch
      Most Recent by: Michael Koch on 2018/01/19 at 11:37pm

      a multi-event event, how do I make it easy and easy? Diving course on 20.01.2018 – 18:00, 21.01.2018-18: 00, 22.01.2018 That’s always the same course Do I have to create this individually or can I use a collection date? Thank you very much Michael…

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    • Yesterday
    • Solved Closed
      Community Images not working

      Posted by: Zayben
      Most Recent by: Zayben on 2018/01/19 at 10:24pm

      Hi, On my website, I have purchased the community events plugin. Whilst testing it, I have discovered that the event image upload isn’t working. Whenever the button is pressed it does nothing in response. Is there a way to fix this? Cheers, Zayben.

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      pre sales questions

      Posted by: Esme McGinnes
      Most Recent by: Cliff on 2018/01/19 at 9:56pm

      Hi, I am thinking of buying your events calendar pro and the events ticket plugin for a client. Can you let me know if it can do the following things: – allow free tickets to be allocated (they are a charity so all their events are free) – allow a…

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      A question about functionality of the plugin

      Posted by: Sara
      Most Recent by: Brendan on 2018/01/19 at 6:46pm

      Hello, I’d like to create a website with restricted content in which there would be 2 kinds of users that can be registered: – The first kind of users would have an option to book the events and pay it (by buying the ticket). The second kind of users …

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    • 1/19/18
    • Solved Closed
      Does community events calendar come with customizable submission forms?

      Posted by: Michelle
      Most Recent by: Brendan on 2018/01/19 at 6:44pm

      Does community events calendar come with customizable submission forms? We need to collect forms before the redesigned website is launched and want to know if the Community Events Calendar has pre built customizable forms. Thanks https://theeventscalendar.com…

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    • 1/19/18
    • Solved Closed
      Term view, Printing, Approvals

      Posted by: Nathan
      Most Recent by: Jennifer on 2018/01/19 at 3:36pm

      Hello, We are interested in using the calendar on our site but would like to know if it’s possible to have an entire school term (Australia) display? In addition is it possible to print the calendar? We have tried others in the past and printing the cal…

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    • 1/19/18
    • Solved Closed
      Recurring event

      Posted by: Beunens Filip
      Most Recent by: Jaime on 2018/01/19 at 3:29pm

      Hi, can I use the recurring event option to create a education event like for example “WordPress for dummy’s” has 4 lessons on 4 different dates

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    • 1/19/18
    • Solved Closed
      Looking for new Event Plugin

      Posted by: Rafael
      Most Recent by: Brendan on 2018/01/19 at 2:24pm

      Hello, I am looking for a new event Plugin. At this moment I am using zerif lite plugin with time.ly calendar free with time.ly tickets add on. With this solution we are able to let our customers pay via PayPal. Now we are looking for a new solution that a) i…

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    • 1/19/18
    • Solved Closed
      Additional Fields

      Posted by: jeremy
      Most Recent by: jeremy on 2018/01/19 at 12:19pm

      What are the “Additional Fields” available in the Pro Version? Please provide examples of Additional Fields.

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    • Solved Closed
      How to customize the title string in the calendar view

      Posted by: Alexander
      Most Recent by: Sky on 2018/01/19 at 9:53am

      Hi everyone! I have a problem with altering the title string. I found lots of articles about that topic, but nothing helps :/ Here is one screenshot, what i would like to change: http://www.alexanderkoch.at/title.jpg When i remove this line of code: in /wp-c…

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    • 1/19/18
    • Solved Closed
      Wrong subscription – need PRO not Tickets

      Posted by: scrapexchange
      Most Recent by: scrapexchange on 2018/01/19 at 9:51am

      I thought I was renewing our subscription for Events Calendar PRO but ended up renewing Tickets, which we do not need. Can I get that changed to the right product? I see that someone else had the same problem today. Thank you for your help with this.

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    • 1/19/18
    • Solved Closed
      Is this calendar work on mobile and tablet devices.

      Posted by: Manisha Tiwari
      Most Recent by: Geoff B. on 2018/01/19 at 9:42am

      Hi There, I need to buy this plugin so i need to know whether this plugin will work properly on tablet and mobile device as our previous plugin has error in the mobile and tablet device. Here the page in which we are facing problem: http://www.consulte.nu/kal…

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    • 1/19/18
    • Solved Closed
      Trying to make an events calendar!

      Posted by: Matthew Nix
      Most Recent by: Geoff B. on 2018/01/19 at 9:39am

      I am working on a site for a friend of mine…I am absolutely not a professional. He is wanting a website to list and sell concert tickets. The calendar/list he really likes is here: http://www.imcconcerts.com So anyway…he would like a calendar t…

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    • 1/19/18
    • Solved Closed
      Nonprofit pricing

      Posted by: Justin
      Most Recent by: Jennifer on 2018/01/19 at 8:54am

      can you please help me understand how to sign up our nonprofit? from what I’ve searched in the Helpdesk forum, there appears to be discounts or free options. Thanks

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    • 1/19/18
    • Solved Closed
      Questions about your Events Ticket Plus plugin

      Posted by: Tony Neetz
      Most Recent by: Jennifer on 2018/01/19 at 8:06am

      Hello, I am in search of a plugin to sell e-tickets to a once a year event for a non-profit animal rescue organization. I currently use your Events plugin on the site and really like it. I came across your “Events Ticket Plus” plugin and have a fe…

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    • 1/19/18
    • Solved Closed
      Door and box office sales

      Posted by: Cy Starkman
      Most Recent by: Victor on 2018/01/19 at 6:20am

      Hi, Is there a logged in view for someone on a door to sell tickets live? It is like a direct sale with no ticket generated? The other scenario is a physical box office, where we have multiple people selling tickets to walk-ins.

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    • 1/19/18
    • Solved Closed
      Looking for new Event Plugin

      Posted by: Rafael Sanchez Moreno
      Most Recent by: Rafael Sanchez Moreno on 2018/01/19 at 4:54am

      Hello, I am looking for a new event Plugin. At this moment I am using zerif lite plugin with time.ly calendar free with time.ly tickets add on. With this solution we are able to let our customers pay via PayPal. Now we are looking for a new solution that a) i…

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    • 1/19/18
    • Solved Closed
      Some questions about Events Ticket plugin

      Posted by: Elaine
      Most Recent by: Elaine on 2018/01/19 at 4:45am

      Hi, Is it possible to: 1) Customise the Events Ticket plugin text from saying RSVP / RSVP Ticket to something else? Is this possible with the free plugin or only the pro plugin? 2) Add a ticket type e.g. Adult, Child to the Events Ticket plugin ticket. Is thi…

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    • 1/19/18
    • Solved Closed
      Confused with Woocommerce Event Products!

      Posted by: markantony
      Most Recent by: Cliff on 2018/01/18 at 11:46pm

      Hi there I’m really struggling to find a suitable events / calendar / booking product, so perhaps you can help. I did think ECPro & ETickets+ were going to solve my problem, then not, now unsure! I do know that the current way is not working as requ…

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    • 1/18/18
    • Solved Closed
      Updating personal calenders

      Posted by: Jonathan
      Most Recent by: Brendan on 2018/01/18 at 7:08pm

      Hey guys, Does events calendar have a downloadable calendar file should be provided for each event (e.g. Microsoft Outlook, iCal, iOS etc.). and have the functionality to allow the users that have added the calendar entry to their diary to be informed if th…

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    • 1/18/18

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