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    • Solved Closed
      A note on updating to Avada 4.0.2

      Posted by: Geoff
      Most Recent by: on 2016/05/11 at 10:28am in: Events Calendar PRO

      Hey folks, we’re writing to let you know that we’ve seen a number of reports come in letting us know about layout issues with the latest update to Avada 4.0.2. You may already know and understand this, but it’s worth noting that Avada includ…

    • 1
    • 5/11/16
    • Solved Closed
      Sync with EChurchApps

      Posted by: Eric
      Most Recent by: Eric on 2016/05/28 at 2:21pm

      I’m looking for a way to export the calendar into a church app that I’ve created. The calendar is found here: http://batcavebaptist.com/events – I’ve also tried importing a custom link: http://batcavebaptist.com/events/feed and http:/…

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    • Today
    • Solved Closed
      NPO Partnership Program

      Posted by: Gene
      Most Recent by: Gene on 2016/05/28 at 1:14pm

      Hi, I submitted a request to join the NPO partnership program on May 13. Haven’t heard back, so I am just inquiring about the status. It was for the Jazz Society of Oregon. Gene Forte [removed by admin].

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    • Today
    • Solved Closed
      License transfer

      Posted by: Terry
      Most Recent by: Terry on 2016/05/28 at 10:49am

      Hello there I have a license key for a plugin (EventBrite Ticket) that I purchased for a friend of mine, whom I was building their website. The license is out of date. My friend has his own Events Calender account for some products (Calender Pro I believe), …

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    • Today
    • Solved Closed
      Upgrading from Business to Multi-Site

      Posted by: Beth
      Most Recent by: Beth on 2016/05/28 at 9:32am

      Hi! I’d like to upgrade from my 3 site Business License (PRO and Community Events) to a Multi-site license. I don’t see an option to do that within my account. I only see links to upgrade to Agency and Unlimited. I’ve read through the forums…

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    • Today
    • Solved Closed
      Adding Custom Field to Filter Bar

      Posted by: Keinan
      Most Recent by: Geoff B. on 2016/05/27 at 11:22pm

      I am trying to add a filter for a custom field in my events. Currently, I just have the default filter fields in the filter bar (Event Category, Cost ($), Tags, Venues, Organizers, Day, and Time ). How do I go about adding a new filter field?

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    • Today
    • Solved Closed
      Is Ecwid compatible as the ecommerce solution?

      Posted by: Lisa
      Most Recent by: George on 2016/05/27 at 4:45pm

      We prefer to use Ecwid than WooCommerce. Can you tell me if your ticket plugins are compatible and easy to configure with Ecwid? How does the shopping cart communicate with the events plugin — do you have to do any configuration or add any codes to the …

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    • Today
    • Solved Closed
      ical-importer

      Posted by: Geir Tore Skullestad
      Most Recent by: Caroline on 2016/05/27 at 4:04pm

      Hello. When you use the ical-importer, can you set the category to a default value when you import from one calendar? Say that costumer 1 has only culture as a category in his calendar, and I’m going to use the filter plugin on the main calendar. Can yo…

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    • Today
    • Solved Closed
      Event Calendar Pro vs Community Events

      Posted by: Vanessa
      Most Recent by: Caroline on 2016/05/27 at 3:55pm

      I am looking for a calendar where the community can post events and I still approve them as well as the community sakes to let’s while I get a commission. Please tell me which calendar I should purchase. This is for one site. Thank you!

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    • Today
    • Solved Closed
      iCal Import

      Posted by: DanH
      Most Recent by: Cliff on 2016/05/27 at 3:21pm

      Hi, I’ve read the thread about Google Cal import… https://theeventscalendar.com/support/forums/topic/google-2/ My question is, why are you charging for this? I understand everyone needs to make money, but iCal Import is literally 99.9% free acros…

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    • Today
    • Solved Closed
      Can't Reset Password

      Posted by: Eileen
      Most Recent by: Caroline on 2016/05/27 at 1:20pm

      Hello! I am having trouble with the mandrill link in the email to reset my password. The page will simply no load, and I have tried multiple devices and browsers. It just times out. Can someone help me to reset that? I would like to renew my Pro account and t…

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    • Yesterday
    • Solved Closed
      Event and Venue Export

      Posted by: Gene
      Most Recent by: Caroline on 2016/05/27 at 12:34pm

      Does the Pro version of Event Calendar support exporting events and venues in CSV format?

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    • Yesterday
    • Solved Closed
      Categories

      Posted by: Geir Tore Skullestad
      Most Recent by: Caroline on 2016/05/27 at 12:19pm

      Is it possible to add categories to events like “Culture”, “Sport”, “Finance” and so on and have a drop down where you can filter on these categories?

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    • Yesterday
    • Solved Closed
      Thinking of switching to your calendar

      Posted by: Andy
      Most Recent by: Caroline on 2016/05/27 at 11:11am

      Hello, I run a website built around a calendar, we are currently looking to swap out the current calendar plugin for your plugin. I have a question about the pro version of the plugin. When I subscribe on a personal licence for $89 does this then include t…

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    • Yesterday
    • Solved Closed
      Event Tickets and Paypal

      Posted by: jberg1
      Most Recent by: Caroline on 2016/05/27 at 10:50am

      I see with the Event Ticket Pro module it connects (and requires) with an ecommerce plugin like Woocommerce. I’m wondering if there is another way to do Ticket Purchasing where it would just connect to Paypal directly for the payment? Instead of adding …

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    • Yesterday
    • Solved Closed
      Events Stock Management

      Posted by: Dev Php Team
      Most Recent by: Geoff B. on 2016/05/27 at 10:16am

      Hello Support, I am using some of your paid plugins with woocommerce to sell tickets. Plugins are : The Events Calendar The Events Calendar PRO Event Tickets Event Tickets Plus WooCommerce What i want is to limit the ticket stock per day for the recurring eve…

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    • Yesterday
    • Solved Closed
      event attend rewards

      Posted by: rudi stepan
      Most Recent by: Geoff on 2016/05/27 at 7:37am

      I wish to ask a developer to add a rewards points scheme for people attending events according to their event roles. what aids do you provide for a developer to create add on functionality?

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    • Yesterday
    • Solved Closed
      Is this website legit or too good to be true?

      Posted by: Lee
      Most Recent by: Geoff on 2016/05/27 at 7:06am

      Hi, I was doing as I always do (searching for a discount code, not because I’m cheap…ok yes because I’m cheap but often I find codes for things I wasn’t going to buy, so I end up spending more). So, I came across this site: https://soz…

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    • Yesterday
    • Solved Closed
      To purchase Personal or Business version???

      Posted by: Rachel Wooster
      Most Recent by: Brian on 2016/05/27 at 4:52am

      We are looking at purchasing Events Calendar PRO and Community Events. When you say Personal or Business version, are you talking a designer (business), or any business? We only have one website, so we would not need it for 3 websites? Are their other featur…

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    • Yesterday
    • Solved Closed
      Event ticketing

      Posted by: Mike Stark
      Most Recent by: Geoff B. on 2016/05/26 at 9:35pm

      Hi there, We have a fundraiser coming up (the first of many) and I’m currently looking into ticketing options, WooCommerce Tickets Plus bring one (EventBrite and Event Espresso being the others). We definitely need the QR functionality to help with even…

    • 2
    • Yesterday
    • Solved Closed
      Translation file location

      Posted by: cmavrikas
      Most Recent by: Leah on 2016/05/26 at 4:37pm

      Hello, I use a different translation file than the one coming with the plugin for my language (greek). I would like to ask you, in what location should I upload the file and what file name to use, so that it is not overwritten each time I update the plugin. I…

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    • Yesterday
    • Solved Closed
      Translating "Send RSVP confirmation to"

      Posted by: TEME
      Most Recent by: Leah on 2016/05/26 at 4:33pm

      I am trying to translate the sentence “Send RSVP confirmation to” via the .po file to Danish. I am using the Loco plugin for translation, and everything works great – all but this simple sentence “Send RSVP confirmation to” which…

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    • Yesterday
    • Solved Closed
      Memorial Day Discount?

      Posted by: Miles
      Most Recent by: Caroline on 2016/05/26 at 3:59pm

      Hello, I received an email today with a discount offer for purchases made before memorial day. I was just getting ready to take you up on it, and the email has mysteriously disappeared! What gives? Did you withdraw the offer?

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    • Yesterday
    • Solved Closed
      Upgrade Pricing Issues

      Posted by: Valorie
      Most Recent by: Caroline on 2016/05/26 at 3:01pm

      Hi there, I am trying to upgrade my Event Tickets Pro license from personal to agency, but when I add it to the cart it says $209. If I was to buy it outright, it would be $149. Why is it more to upgrade? Is it completing the current license period and extend…

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    • 5/26/16
    • Solved Closed
      Community Events

      Posted by: Sean
      Most Recent by: Caroline on 2016/05/26 at 2:51pm

      Hi Guys, I’m liking to look at a full implementation of community Tickets and note there are some dependencies – is there a bundle for this as it appears everything is needed and works neatly together? “Note that Community Tickets requires …

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    • 5/26/16
    • Solved Closed
      iCal Importer works fine with Google Calendar ?

      Posted by: Silvia
      Most Recent by: Caroline on 2016/05/26 at 2:50pm

      Hi, I have decided to buy Ical importer. It’s sure it works at all with google calendar? All fields are correctly imported? Do I need a Pro version of The EventsCalendar? Thank you in advance!!! Silvia

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    • 5/26/16
    • Solved Closed
      Google calendar import no longer working

      Posted by: mjinchoe
      Most Recent by: Caroline on 2016/05/26 at 2:35pm

      Unable to submit this to community forum (which is extremely annoying by the way that you do not allow all previous customers submit a thread), we have had this plugin installed and working for more than a year. It imports our events from google calendar. R…

    • 2
    • 5/26/16
    • Solved Closed
      banner image not showing

      Posted by: mong tuiet
      Most Recent by: Caroline on 2016/05/26 at 2:28pm

      Hi, we are not able to post banner image in the events page. Is there any way around this? We want to swap of the defualt header banner in the Events page? Thanks

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    • 5/26/16
    • Solved Closed
      Pre-Sale questions

      Posted by: Randy Rowe
      Most Recent by: Caroline on 2016/05/26 at 2:18pm

      I have a couple of pre-sale questions for Event Tickets Plus. 1. Is there the ability to add service fees per ticket per event? For Example if I have a show that has GA Tickets @$25 and VIP tickets at $40, would I be able to add a specific service fee on top …

    • 2
    • 5/26/16
    • Solved Closed
      Defaults to Event List, can't display monthly iew

      Posted by: Jim Ngo
      Most Recent by: Caroline on 2016/05/26 at 1:27pm

      The plugin goes to an event list but there isn’t any way to show a monthly view. I have tried delete and reinstall (did not work). I tried deleting the tribe options in SQL database (did not fix). If I change any Display options, they revert back to pre…

    • 2
    • 5/26/16
    • Solved Closed
      Reselling Tickets/Affiliates

      Posted by: TJ
      Most Recent by: Caroline on 2016/05/26 at 12:22pm

      Hi, Just wanting to know, does this solution allow you to sell tickets to an event through a reseller/affiliate kind of system? e.g. An event is added to my site, a user clicks “purchase ticket” and it will then either bring them to the purchase …

    • 2
    • 5/26/16
    • Solved Closed
      2 different list views – how?

      Posted by: Z Dvornik
      Most Recent by: Geoff on 2016/05/26 at 10:56am

      Hi guys We try to decide to buy and use this component or start something from scratch. Our main issue is that based on the design, we need 2 kinds of list view/agenda layout (one for an annual view of events, one is for upcoming x number of events by categor…

    • 2
    • 5/26/16
    • Solved Closed
      Registered Attendees can manage their information

      Posted by: Frank
      Most Recent by: Cliff on 2016/05/26 at 10:03am

      I see from your recent blog post that in 4.2 registered attendees will be able to change the information entered at the time of booking. This is great news as this was the only reason we had not purchased the plugin yet due to not being able to change data e…

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    • 5/26/16
    • Solved Closed
      Coding custom plugins

      Posted by: Frederik Spang Thomsen
      Most Recent by: Brian on 2016/05/26 at 6:13am

      Hi, Like you’ve got a iCal importer and Eventbrite plugins, how would one go around and find the documentation for coding a custom importer/syncroniser from our own custom ticket system? Sincerely, Frederik

    • 2
    • 5/26/16
    • Solved Closed
      Order the Wrong Plugin

      Posted by: David
      Most Recent by: Caroline on 2016/05/25 at 4:34pm

      I accidentally purchased the wrong plugin. I bought Plus instead of Pro. Can I get the right a refund or something?

    • 2
    • 5/25/16
    • Solved Closed
      Does The Events Calendar Pro work with external XML

      Posted by: Pawel
      Most Recent by: Caroline on 2016/05/25 at 4:27pm

      Hi there, Is there possibility to load an external XML file in Events Calendar Pro? My wordpress site must load it from CRM and displays in calendar. Thanks in advance for response Pawel

    • 2
    • 5/25/16
    • Solved Closed
      Multi-Week Event

      Posted by: lpoindexter
      Most Recent by: Caroline on 2016/05/25 at 4:06pm

      HI! I’m setting up an event that runs for 6 weeks for $150… When I set up as recurring, it seems to look like 6 different events…what am I missing? Thanks! http://loudounsportstraining.com/event/lil-ballerz-soccer-program/2016-06-18/

    • 2
    • 5/25/16
    • Solved Closed
      Evaluation period?

      Posted by: Mike A Montgomery
      Most Recent by: Brian on 2016/05/25 at 2:16pm

      I cannot seem to find for certain if you allow a 30 day evaluation period for products purchased. I have some hesitation in purchase to find out it is not quite as good a fit as it seems in the marketing end. thanks.

    • 2
    • 5/25/16
    • Solved Closed
      ticketing solution help required please

      Posted by: Neil Duckmanton
      Most Recent by: Cliff on 2016/05/25 at 11:00am

      We have a client looking for a replacement website that we can add ticket sales to. In the past the tickets have been available to purchase online but then posted out. Client is looking to make the process more efficient and reduce on postage costs. The site…

    • 2
    • 5/25/16
    • Solved Closed
      Double Populating Titles and Recurring Billing in Event Calendar Pro

      Posted by: Alicia
      Most Recent by: Caroline on 2016/05/25 at 10:55am

      Hi, I had a few pre-sale questions for you. Firstly, is there a way of solving the issue of double population of titles (see example: http://globalstreets.festival.org/event/clash-of-drums) and the appearance of the latest event as the Event Calendar title (s…

    • 3
    • 5/25/16
    • Solved Closed
      Remove link to Detail Page

      Posted by: Bryan D
      Most Recent by: Caroline on 2016/05/25 at 10:31am

      We just want to use the Events List view to display upcoming events and don’t want to worry about designing a detail page. How can remove the link to the detail page from the list views?

    • 3
    • 5/25/16
    • Solved Closed
      Same issue

      Posted by: Keinan
      Most Recent by: Brook on 2016/05/24 at 10:33pm

      Hello Geoff, and thanks for your reply. I apologize for posting this issue here (I did try to get into the filter bar forum), but I am actually fixing a site that someone else created using the calendar. Unfortunately, I myself do not have Pro login credentia…

    • 2
    • 5/24/16
    • Solved Closed
      Custom Layout with Event Detail Page

      Posted by: Sandrine
      Most Recent by: Josh on 2016/05/24 at 8:51pm

      Hello, I would like to have the same layout for Event Detail Page as the page for all events (see files attached). I’m not able to have a layout “boxed” for this page. Can you help me please ? When I edit the Event Detail Page I have not the…

    • 2
    • 5/24/16
    • Solved Closed
      Multiple Monthly Vivew

      Posted by: jenn cameron
      Most Recent by: Caroline on 2016/05/24 at 3:59pm

      Is there anyway to support a way to view multiple months of a calendar within the page view?

    • 2
    • 5/24/16
    • Solved Closed
      Post Events on Blog

      Posted by: Catherine
      Most Recent by: Caroline on 2016/05/24 at 3:47pm

      We are installing the events calendar on our new website. The Events Calendar works great: so great, I’d like the Events to post onto our blog. Is there a way to automatically do this? Thanks

    • 2
    • 5/24/16
    • Solved Closed
      Creating a List (cvs) of sold tickets

      Posted by: Martin Spreer
      Most Recent by: Nico on 2016/05/24 at 3:44pm

      Hello there, it looks like Event Tickets Plus could be the plugin, that would be working for me. We are running Woocommerce on WordPress and would (probably) like to ad some way to sell tickets. My question is regarding the workload for the back office: When …

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    • 5/24/16
    • Solved Closed
      Which plugins do I need to sell tickets and receive a commission?

      Posted by: Dana
      Most Recent by: Caroline on 2016/05/24 at 2:57pm

      We are going to be selling tickets to events and will take a commission. We purchased the WooCommerce Pay Pal Split Payments plugin to split the payments, and receive our commission. Is this plugin necessary, or does your tickets plugin split the payments som…

    • 2
    • 5/24/16

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