{"id":1966648,"date":"2025-09-03T08:23:55","date_gmt":"2025-09-03T12:23:55","guid":{"rendered":"https:\/\/theeventscalendar.com\/knowledgebase\/?p=1966648"},"modified":"2026-04-10T18:30:26","modified_gmt":"2026-04-10T22:30:26","slug":"customing-tickets-commerce","status":"publish","type":"post","link":"https:\/\/theeventscalendar.com\/knowledgebase\/customing-tickets-commerce\/","title":{"rendered":"Customizing Tickets Commerce"},"content":{"rendered":"\n
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Creating Custom Views<\/h2>\n\n\n\n

Tickets Commerce looks good out of the box, but sometimes you may have another look in mind or you need to tweak the plugin to ensure compatibility with your theme. Don’t worry, you can modify the Tickets Commerce templates to your liking. In order to make that happen, simply make a copy of the template and add it to your child theme folder with your desired modifications.<\/p>\n\n\n\n

We have a full list of available templates<\/a> for Tickets Commerce in the Knowledgebase.<\/p>\n\n\n\n

Hide the Coupon Code Field<\/h2>\n\n\n\n

If you’re aren’t planning to offer coupon codes, you might want to simplify the checkout experience by removing the “Add coupon code” field. Event Tickets does not provide a built-in option to disable or hide the coupon code field directly within the Tickets Commerce settings. However, you can easily hide it using a small CSS snippet.<\/p>\n\n\n\n

To remove the coupon code field from your checkout page:<\/p>\n\n\n\n

    \n
  1. Log in to your WordPress Dashboard<\/li>\n\n\n\n
  2. Go to Appearance \u2192 Customize \u2192 Additional CSS<\/strong><\/li>\n\n\n\n
  3. Add the following CSS:<\/li>\n<\/ol>\n\n\n\n
    .tec-tickets-commerce-checkout-cart__coupons {
      display: none !important;
    }<\/code><\/pre>\n\n\n\n
      \n
    1. Click Publish<\/strong> to save changes.<\/li>\n<\/ol>\n\n\n\n
      This CSS rule will hide the coupon field for all users during the checkout process.<\/p>\n\n\n\n
      Custom Success Page Content<\/h2>\n\n\n\n
      By default, the Tickets Commerce success page text is not editable within the settings as it’s being loaded from a template file directly. <\/p>\n\n\n\n
      \"\"<\/figure>\n\n\n\n
      However, modifying the success page content is possible with a bit of customization.<\/p>\n\n\n\n
        \n
      1. First, you’ll need to connect to your site directory using FTP or the panel (like cPanel) that your host provider gives you.
        <\/li>\n\n\n\n
      2. Copy the order.php<\/code> file from wp-content\/plugins\/event-tickets\/src\/views\/v2\/commerce\/order\/description<\/code> and add it under the following path to prevent your copy from being overwritten during the next plugin update:
        [your-child-theme]\/tribe\/tickets\/v2\/commerce\/order\/description\/<\/code>
        <\/li>\n\n\n\n
      3. Open the file in a text editor, customize the text at line 31, and save the file.

        \"\"<\/li>\n<\/ol>\n\n\n\n
        Now make a test purchase and see the changes on the success page after completing the purchase.<\/p>\n<\/div><\/div>\n\n\n\n
        Manual Webhook Creation for Stripe<\/h2>\n\n\n\n