Tickets or RSVP Fields Not Showing on the Front End<\/h2>\n\n\n\n
If ticket or RSVP fields are absent from an event page, work through the following checks in order.<\/p>\n\n\n\n
Ticket Not Attached to the Event<\/h4>\n\n\n\n
Tickets must be created and published under the specific event they belong to. Go to Events \u2192 Edit Event<\/strong> and scroll to the Tickets<\/strong> or RSVP<\/strong> section. Confirm that at least one ticket is listed and published there.<\/p>\n\n\n\n Tickets are tied to the commerce engine that was active when they were created. If you switch between Tickets Commerce and WooCommerce, tickets created under the original engine will no longer appear on the front end.<\/p>\n\n\n\n The fix is to recreate the tickets using the currently active commerce engine. For guidance, see Switching from Tickets Commerce to WooCommerce<\/a> or Switching from WooCommerce to Tickets Commerce<\/a>.<\/p>\n\n\n\n Once an event date has passed, ticket fields are automatically hidden from the front end. Update the event’s start date to a future date and confirm whether the ticket fields reappear.<\/p>\n\n\n\n Separately from the event date, each ticket has its own sale window. If the ticket’s Sale End Date<\/strong> is set to a past date or time, the ticket form will not display even if the event itself is upcoming. Edit the ticket and extend the sale end date.<\/p>\n\n\n\n If a ticket’s capacity is set to zero, the ticket form is hidden from the front end. Check the Capacity<\/strong> value in the ticket settings and confirm it is greater than zero.<\/p>\n\n\n\n When using the WordPress Block Editor, the RSVP or Tickets block must be explicitly inserted into the event’s content for the form to appear. Edit the event and confirm the relevant block is present in the editor.<\/p>\n\n\n\n Some themes override Event Tickets templates, which can prevent the ticket form from rendering. To test this, temporarily switch to a default WordPress theme such as Twenty Twenty-Four and reload the event page. If the ticket fields appear, your theme is the cause. Check for custom template overrides in A conflict with another plugin’s scripts or styles can prevent the ticket form from rendering. Open your browser’s developer tools, check the Console tab for JavaScript errors, then perform a conflict test<\/a> by deactivating other plugins one at a time. Clear all caches \u2014 including plugin caches and browser caches \u2014 between each test.<\/p>\n\n\n\n If Event Tickets or its add-ons are missing files or are running an outdated version, key functionality can break silently. Go to Plugins<\/strong> and confirm that The Events Calendar, Event Tickets, and Event Tickets Plus (if applicable) are all installed, activated, and updated to the latest versions. Reinstall any plugin that appears to have incomplete files.<\/p>\n\n\n\n If you are using Event Tickets Plus with WooCommerce and tickets are not appearing, check the following: WooCommerce must be installed and active; the ticket product must be published (not in draft status); and no WooCommerce visibility or catalog settings should be hiding the product on the front end.<\/p>\n\n\n\n After selecting a ticket quantity, some users see the following message in the registration modal instead of the attendee registration fields:<\/p>\n\n\n\n This happens when the Enable Updated Tickets Experience<\/strong> option is disabled. To fix it, go to Tickets \u2192 Settings \u2192 General<\/strong> and enable that option.<\/p>\n\n\n\n Once enabled, the attendee registration fields will display as expected in the modal.<\/p>\n\n\n\n When selling tickets through WooCommerce, you may find that the front-end ticket display shows unlimited capacity even though a specific stock limit has been set in the ticket editor.<\/p>\n\n\n\n This happens because WooCommerce’s Stock management<\/strong> option is disabled. When stock management is off, WooCommerce doesn’t track or enforce inventory limits, so the ticket reports as unlimited regardless of what is set in the ticket editor.<\/p>\n\n\n\n To fix it, go to WooCommerce \u2192 Settings \u2192 Products \u2192 Inventory<\/strong> and enable Manage stock<\/strong>.<\/p>\n\n\n\n Once stock management is enabled, the correct limited capacity will be shown on the front end.<\/p>\n\n\n\n If you see the following notice in your WordPress dashboard after activating both Event Tickets and WooCommerce:<\/p>\n\n\n\n This is not an error \u2014 it’s an informational notice explaining that the free Event Tickets plugin cannot use WooCommerce (or other third-party e-commerce plugins) as a payment platform. It appears any time Event Tickets and WooCommerce are both active without Event Tickets Plus.<\/p>\n\n\n\n To understand what your options are: Event Tickets includes Tickets Commerce<\/a>, a lightweight built-in payment system that supports PayPal and Stripe. If you want to use WooCommerce instead \u2014 which offers a wider range of payment gateways and more control over order and attendee management \u2014 you need Event Tickets Plus<\/a>.<\/p>\n\n\n\n Event Tickets Plus also adds the ability to collect attendee information<\/a> and share stock between tickets<\/a> on the same event.<\/p>\n\n\n\nTicket Was Created with a Different Commerce Engine<\/h4>\n\n\n\n
Event Date Is in the Past<\/h4>\n\n\n\n
Ticket Sale End Date Has Passed<\/h4>\n\n\n\n
Capacity Set to Zero<\/h4>\n\n\n\n
Tickets Block Not Added (Block Editor)<\/h4>\n\n\n\n
Theme Conflict or Template Override<\/h4>\n\n\n\n
\/yourtheme\/tribe-events\/<\/code> and update or remove any files that conflict.<\/p>\n\n\n\nJavaScript or CSS Conflict<\/h4>\n\n\n\n
Plugin Files Missing or Outdated<\/h4>\n\n\n\n
WooCommerce Misconfiguration<\/h4>\n\n\n\n
“There are 0 other tickets in your cart that do not require attendee information”<\/h2>\n\n\n\n
![\"The](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/Thereare0tickets2.jpeg\")
<\/figure>\n\n\n\n![\"The](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/Enable-Updated-Tickets-Experience.jpeg\")
<\/figure>\n\n\n\n![\"The](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/AttendeeRegistrationFields-1024x477.jpeg\")
<\/figure>\n\n\n\nTicket Shows “Unlimited” Capacity When It Is Actually Limited<\/h2>\n\n\n\n
![\"A](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-2.png\")
<\/figure>\n\n\n\n![\"The](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-3.png\")
<\/figure>\n\n\n\n![\"The](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-4.png\")
<\/figure>\n\n\n\n![\"The](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-5.png\")
<\/figure>\n\n\n\n“Event Tickets does not support ticket sales via third party e-commerce plugins”<\/h2>\n\n\n\n
![\"WordPress](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/05\/Event-Tickets-3rd-party-ecommerce-notice.jpg\")
<\/figure>\n\n\n\n