Configuring the Waitlist<\/h2>\n\n\n\n
In order for the Waitlist section to be available you need to create at least one Ticket or RSVP and publish your event. In the Classic Editor, the Waitlist section appears when editing an event. In the Block Editor, click on your tickets\/RSVPs, and you’ll find the option to enable the Waitlist on the right.<\/p>\n\n\n\n You can display the Waitlist to users in any of the three situations below. The options will differ depending on whether it’s a ticket or an RSVP.<\/p>\n\n\n\n Waitlist for Tickets<\/strong><\/p>\n\n\n\n Waitlist for RSVPs<\/strong><\/p>\n\n\n\n \ud83d\udc4b Note:<\/strong> The waitlist will only show up after an event or page is completely full. If your event has more than one type of ticket or RSVP, all<\/em> of them must reach their maximum capacity before the waitlist becomes available. Once you’ve added the Waitlist here is what users will be able to see on your site:<\/p>\n\n\n\n After submitting their details, a success notice will appear, letting them know when to expect a follow-up.<\/p>\n\n\n\n \ud83d\udc4b Note: Besides events, you can use the Waitlist feature on tickets added to posts and pages as well.<\/p>\n\n\n\n Among the existing Ticket Emails, you’ll find those specifically used to follow up with waitlisted users. Users will first get a confirmation notifying them that they are on the waitlist for a specific event. Once the ticket becomes available they will get another email with the link to where they can purchase the ticket.<\/p>\n\n\n\n Here is how emails look out of the box. There are placeholders included, but there\u2019s also some generic text that you may want to customize to better fit your event. You can learn more about customizing ticket emails here<\/a>.<\/p>\n\n\n\n Users can remove themselves from the Waitlist by clicking the unsubscribe link in the email.<\/p>\n\n\n\n To see the list of all your subscribers head to WP Dashboard > Tickets > Waitlist Subscribers. You will be able to view the subscribers, their email addresses, and the name of the event, page, or post they signed up for on the waitlist.<\/p>\n\n\n\n By default, Event Tickets Plus<\/strong> sends automated confirmation emails to users when they join a waitlist. However, there is currently no built-in setting to notify the site administrator when these signups occur. You can bridge this gap by implementing a custom PHP code snippet that hooks into the waitlist creation process.<\/p>\n\n\n\n![\"\"](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/Classic-Editor.png\" "\\"\\"")
![\"\"](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/BE-1024x608.png\")
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Example:<\/strong> If your event has both VIP tickets<\/em> and General Admission tickets<\/em>, the waitlist won\u2019t appear until both<\/strong> ticket types are sold out.<\/p>\n\n\n\n![\"\"](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/image-1.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/image-2.png\")
<\/figure>\n\n\n\nWaitlist Emails<\/h2>\n\n\n\n
![\"\"](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/image-3.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/Wait-conf.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/Spot-available.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/image-4.png\")
<\/figure>\n\n\n\nWaitlist Subscribers<\/h2>\n\n\n\n
![\"\"](\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/03\/Subscribers-1-1024x322.png\")
<\/figure>\n\n\n\nHow to Send Admin Notifications for Waitlist Signups<\/h2>\n\n\n\n