{"id":1962984,"date":"2024-11-13T15:31:29","date_gmt":"2024-11-13T20:31:29","guid":{"rendered":"https:\/\/theeventscalendar.com\/knowledgebase\/?p=1962984"},"modified":"2026-04-02T14:16:25","modified_gmt":"2026-04-02T18:16:25","slug":"resolved-unlimited-ticket-capacity-is-displayed-when-it-is-really-limited","status":"publish","type":"post","link":"https:\/\/theeventscalendar.com\/knowledgebase\/resolved-unlimited-ticket-capacity-is-displayed-when-it-is-really-limited\/","title":{"rendered":"Troubleshooting: Unlimited Ticket Capacity is displayed when it is really limited"},"content":{"rendered":"\n<p>Sometimes we may find that our ticket shows unlimited capacity on the single event page even though we have set it to a limited quantity.<\/p>\n\n\n\n<p>Ticket in the single event page:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"262\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-2.png\" alt=\"\" class=\"wp-image-1962985\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-2.png 624w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-2-300x126.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure>\n\n\n\n<p>Ticket when editing Event:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"571\" height=\"328\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-3.png\" alt=\"\" class=\"wp-image-1962986\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-3.png 571w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-3-300x172.png 300w\" sizes=\"auto, (max-width: 571px) 100vw, 571px\" \/><\/figure>\n\n\n\n<p>When this happens it is because we are selling the ticket through WooCommerce and the <strong>Stock management<\/strong> option is disabled. (WooCommerce > Settings > Product tab > Inventory section)<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"814\" height=\"400\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-4.png\" alt=\"\" class=\"wp-image-1962987\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-4.png 814w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-4-300x147.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-4-768x377.png 768w\" sizes=\"auto, (max-width: 814px) 100vw, 814px\" \/><\/figure>\n\n\n\n<p>To fix this just enable the stock management option and the Capacity will be displayed as it should.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"592\" height=\"249\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-5.png\" alt=\"\" class=\"wp-image-1962988\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-5.png 592w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/09\/image-5-300x126.png 300w\" sizes=\"auto, (max-width: 592px) 100vw, 592px\" \/><\/figure>\n\n\n\n<p> <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes we may find that our ticket shows unlimited capacity on the single event page even though we have set it to a limited quantity. Ticket in the single event page: Ticket when editing Event: When this happens it is because we are selling the ticket through WooCommerce and the Stock management option is disabled&#8230;.<\/p>\n","protected":false},"author":3,"featured_media":1955565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[88,93,309],"tags":[],"stellar-product-taxonomy":[156],"class_list":["post-1962984","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tickets","category-errors","category-woocommerce","stellar-product-taxonomy-event-tickets-plus"],"acf":[],"taxonomy_info":{"category":[{"value":88,"label":"Ticketing"},{"value":93,"label":"Troubleshooting"},{"value":309,"label":"WooCommerce"}],"stellar-product-taxonomy":[{"value":156,"label":"Event Tickets Plus"}]},"featured_image_src_large":["https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/02\/social-share-1024x538.png",1024,538,true],"author_info":{"display_name":"Jaime Marchwinski","author_link":"https:\/\/theeventscalendar.com\/knowledgebase\/author\/jaimetri-be\/"},"comment_info":0,"category_info":[{"term_id":88,"name":"Ticketing","slug":"tickets","term_group":0,"term_taxonomy_id":88,"taxonomy":"category","description":"","parent":61,"count":72,"filter":"raw","term_order":"0","cat_ID":88,"category_count":72,"category_description":"","cat_name":"Ticketing","category_nicename":"tickets","category_parent":61},{"term_id":93,"name":"Troubleshooting","slug":"errors","term_group":0,"term_taxonomy_id":93,"taxonomy":"category","description":"","parent":0,"count":87,"filter":"raw","term_order":"0","cat_ID":93,"category_count":87,"category_description":"","cat_name":"Troubleshooting","category_nicename":"errors","category_parent":0},{"term_id":309,"name":"WooCommerce","slug":"woocommerce","term_group":0,"term_taxonomy_id":309,"taxonomy":"category","description":"","parent":46,"count":8,"filter":"raw","term_order":"0","cat_ID":309,"category_count":8,"category_description":"","cat_name":"WooCommerce","category_nicename":"woocommerce","category_parent":46}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1962984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1962984"}],"version-history":[{"count":2,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1962984\/revisions"}],"predecessor-version":[{"id":1968274,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1962984\/revisions\/1968274"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media\/1955565"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1962984"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1962984"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1962984"},{"taxonomy":"stellar-product-taxonomy","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/stellar-product-taxonomy?post=1962984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}