{"id":1959610,"date":"2024-04-22T10:51:04","date_gmt":"2024-04-22T14:51:04","guid":{"rendered":"https:\/\/theeventscalendar.com\/knowledgebase\/?p=1959610"},"modified":"2026-04-21T20:15:55","modified_gmt":"2026-04-22T00:15:55","slug":"troubleshooting-event-admin","status":"publish","type":"post","link":"https:\/\/theeventscalendar.com\/knowledgebase\/troubleshooting-event-admin\/","title":{"rendered":"Troubleshooting the Events Admin"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-compressed-event-columns-in-the-event-admin-list\">Compressed Event Columns in the Event Admin List<\/h2>\n\n\n\n<p>We frequently receive inquiries from customers regarding events displaying strangely in the backend, under the <strong>Events<\/strong> section. Text appears vertically, making it challenging to read and access information and links in the table.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"406\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/Columns-1024x406.png\" alt=\"\" class=\"wp-image-1959614\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/Columns-1024x406.png 1024w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/Columns-300x119.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/Columns-768x304.png 768w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2024\/04\/Columns.png 1294w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This happens when plugins add additional columns to our default view. Because WordPress tries to automatically adjust the styling based on the number of columns, too many columns or too much content can result in some of the columns appearing squished. We often see this happen with SEO plugins (such as Yoast, All in One SEO, etc.) and other plugins that add features to multiple post types.<\/p>\n\n\n\n<p>One method to resolve this is by disabling any columns that you don&#8217;t need from the <strong>Screen Options<\/strong> tab in the upper righthand corner of the screen. <\/p>\n\n\n\n<p>If you prefer not to disable specific options, an alternative approach is to adjust the columns using a third-party plugin like <a href=\"https:\/\/wordpress.org\/plugins\/codepress-admin-columns\/\" target=\"_blank\" rel=\"noreferrer noopener\">Admin Columns<\/a>. This plugin is freely accessible through the WordPress Plugin Directory.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-events-calendar-is-missing-from-the-admin-menu\">The Events Calendar Is Missing from the Admin Menu<\/h2>\n\n\n\n<p>If you&#8217;re unable to find <strong>The Events Calendar<\/strong> in your WordPress dashboard menu, don\u2019t worry \u2014 this is usually caused by a plugin conflict, user permission issue, or a temporary error after an update.<\/p>\n\n\n\n<p>Here\u2019s how to quickly restore access.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-common-causes\"><strong>Common Causes<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>User role doesn\u2019t have permission to manage events<\/li>\n\n\n\n<li>Plugin conflict hiding admin menu items<\/li>\n\n\n\n<li>Corrupt plugin install or incomplete update<\/li>\n\n\n\n<li>Theme functions affecting menu visibility<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-troubleshooting-steps\"><strong>Troubleshooting Steps<\/strong><\/h4>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Check for Plugin Conflicts<\/strong><br>Temporarily deactivate all other plugins except The Events Calendar:<br>1. Go to <strong>Plugins \u2192 Installed Plugins<\/strong><br>2. Deactivate everything except <strong>The Events Calendar<\/strong><br>3. Check if the <strong>Events<\/strong> menu appears in the admin sidebar<br><br>If it does, reactivate your plugins one by one to identify the conflict. For a detailed guide to conflict testing, check out this article:<br>\ud83d\udd0d<a href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/testing-for-conflicts\/\" target=\"_blank\" rel=\"noreferrer noopener\">Testing for Conflicts<\/a><br><\/li>\n\n\n\n<li><strong>Switch to a Default Theme<\/strong><br>Your theme may be overriding or hiding admin menus. To test:<br>1. Go to <strong>Appearance \u2192 Themes<\/strong><br>2. Activate a default theme like <strong>Twenty Twenty-Four<\/strong><br>3. Refresh your dashboard<br><br>If the Events menu appears, the issue lies within your theme\u2019s <code>functions.php<\/code> or custom admin menu logic.<br><\/li>\n\n\n\n<li><strong>Confirm User Permissions<\/strong><br>Only users with the correct capabilities (like Administrators) can access the Events menu.<br>\u2705 If you&#8217;re using a role editor plugin (e.g., User Role Editor), make sure your role has the <code>edit_tribe_events<\/code> capability.<br>\u2705 Try logging in as an Administrator to check if the menu appears.<br><\/li>\n\n\n\n<li><strong>Reinstall The Events Calendar<\/strong><br>There may have been an incomplete or corrupted plugin update. To safely reinstall:<br>1. Download the latest version from <a>WordPress.org<\/a><br>2. Go to <strong>Plugins \u2192 Installed Plugins<\/strong><br>3. Deactivate and delete <strong>The Events Calendar<\/strong> (your events will be safe)<br>4. Click <strong>Add New \u2192 Upload Plugin<\/strong>, then reinstall and activate it<br><\/li>\n\n\n\n<li><strong>Check for Admin Menu Customization Code<\/strong><br>If your <code>functions.php<\/code> or a custom plugin contains code like this:<br><br><code>remove_menu_page('edit.php?post_type=tribe_events');<\/code><br><br>\u2026it will hide the Events menu. Search for similar custom code and remove or comment it out.<br><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-still-not-seeing-the-menu\"><strong>Still Not Seeing the Menu?<\/strong><\/h4>\n\n\n\n<p>If you&#8217;ve followed all the steps above and still don\u2019t see the Events admin menu:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clear your browser and site cache<\/li>\n\n\n\n<li>Check in a private\/incognito window<\/li>\n\n\n\n<li>Try another browser<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-disappearing-event-blocks-or-editor-panels\">Disappearing Event Blocks or Editor Panels<\/h2>\n\n\n\n<p>Some users encounter a situation where <strong>event blocks or editor panels disappear<\/strong> while editing events. This can prevent you from seeing <strong>Event Details<\/strong>, <strong>Ticket Options<\/strong>, or <strong>Custom Fields<\/strong>, making it difficult to manage your calendar effectively.<\/p>\n\n\n\n<p>This guide explains <strong>why this happens<\/strong>, <strong>how to troubleshoot it<\/strong>, and <strong>best practices to prevent it<\/strong>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-why-event-blocks-or-panels-disappear\">Why Event Blocks or Panels Disappear<\/h4>\n\n\n\n<p>The disappearing editor panels usually happen due to conflicts between:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Classic Editor vs Gutenberg Editor settings<\/strong>\n<ul class=\"wp-block-list\">\n<li>The Events Calendar fully supports both editors, but mixing them can hide certain meta boxes.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Plugin conflicts<\/strong>\n<ul class=\"wp-block-list\">\n<li>Other plugins that modify post types, meta boxes, or the WordPress editor can inadvertently disable The Events Calendar panels.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Theme conflicts<\/strong>\n<ul class=\"wp-block-list\">\n<li>Some themes override admin CSS or JavaScript, which can hide or break the layout of the event editor.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Screen Options settings<\/strong>\n<ul class=\"wp-block-list\">\n<li>WordPress allows panels to be hidden per user via <strong>Screen Options<\/strong> in the top right of the editor.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-check-gutenberg-classic-editor-settings\">Check Gutenberg \/ Classic Editor Settings<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Upon initial installation and activation of The Events Calendar, Classic Editor is activated by default. To activate Block Editor, go to <strong>Events \u2192 Settings \u2192 General \u2192 Editing<\/strong>.\n<ul class=\"wp-block-list\">\n<li>Don&#8217;t alter the option if you prefer the Classic Editor.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Save changes and reload the event editor.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1588\" height=\"770\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.15.52-PM.png\" alt=\"\" class=\"wp-image-1967359\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.15.52-PM.png 1588w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.15.52-PM-300x145.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.15.52-PM-1024x497.png 1024w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.15.52-PM-768x372.png 768w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.15.52-PM-1536x745.png 1536w\" sizes=\"auto, (max-width: 1588px) 100vw, 1588px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\ud83d\udca1 <em>Many users report that switching the editor mode back and forth restores missing panels.<\/em><\/p>\n<\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-check-screen-options\">Check Screen Options<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open an event in the editor.<\/li>\n\n\n\n<li>Click <strong>Screen Options<\/strong> at the top right.<\/li>\n\n\n\n<li>Ensure that <strong>all relevant panels<\/strong> are checked.<\/li>\n\n\n\n<li>If a panel is unchecked, it will be hidden for your user.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1747\" height=\"528\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.18.21-PM.png\" alt=\"\" class=\"wp-image-1967360\" srcset=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.18.21-PM.png 1747w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.18.21-PM-300x91.png 300w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.18.21-PM-1024x309.png 1024w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.18.21-PM-768x232.png 768w, https:\/\/images.theeventscalendar.com\/kb\/uploads\/2025\/10\/Image-2025-10-22-at-2.18.21-PM-1536x464.png 1536w\" sizes=\"auto, (max-width: 1747px) 100vw, 1747px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u26a0\ufe0f <em>Screen Options are user-specific; other admins may see different panels.<\/em><\/p>\n<\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-disable-conflicting-plugins\">Disable Conflicting Plugins<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Temporarily deactivate all plugins except <strong>The Events Calendar<\/strong> and its add-ons.<\/li>\n\n\n\n<li>Reload the event editor.\n<ul class=\"wp-block-list\">\n<li>If the panels reappear, one of the deactivated plugins is causing the conflict.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Reactivate plugins <strong>one by one<\/strong>, testing the editor each time to identify the culprit.<\/li>\n<\/ol>\n\n\n\n<p>Common culprits include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Admin UI customizers<\/li>\n\n\n\n<li>Page builder plugins modifying post editing screens<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-test-theme-compatibility\">Test Theme Compatibility<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Temporarily switch to a default WordPress theme (Twenty Twenty\u2011Four, for example).<\/li>\n\n\n\n<li>Open the event editor.\n<ul class=\"wp-block-list\">\n<li>If the panels reappear, the original theme is causing the conflict.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Work with your theme developer to fix admin CSS or JS that hides meta boxes.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-clear-caches\">Clear Caches<\/h4>\n\n\n\n<p>If your site uses <strong>admin caching or a page caching plugin<\/strong>, clear all caches and reload the editor. Sometimes stale JS or CSS can prevent panels from displaying properly.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Additional Tips<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Check for JavaScript errors:<\/strong> Open <a href=\"https:\/\/theeventscalendar.com\/knowledgebase\/how-to-see-a-javascript-console-error-on-your-site\/\">browser console<\/a> (F12 \u2192 Console) while loading the event editor. Errors may indicate the source plugin or theme.<\/li>\n\n\n\n<li><strong>Check user roles &amp; permissions:<\/strong> Ensure your user role has sufficient access to view and edit events.<\/li>\n\n\n\n<li><strong>Update TEC &amp; Event Tickets:<\/strong> Always run the latest versions to reduce incompatibilities.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-missing-publish-option-in-the-editor\">Missing &#8220;Publish&#8221; Option in the Editor<\/h2>\n\n\n\n<p>If you want to publish the event now, but do not see the option to do so, there are a few troubleshooting steps that you can take.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check the <strong>Scheduled<\/strong> date of the event and modify it to something in the past. Then click <strong>Update<\/strong>.<\/li>\n\n\n\n<li>Make sure that you are logged into your WordPress dashboard as an <strong>admin<\/strong>.<\/li>\n\n\n\n<li>Try creating a new event and see if the <strong>Publish<\/strong> option appears as expected for that event.<\/li>\n<\/ol>\n\n\n\n<p>If none of of those options work, we&#8217;d recommend <a data-type=\"URL\" data-id=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/testing-for-conflicts\/\" href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/testing-for-conflicts\/\" target=\"_blank\" rel=\"noreferrer noopener\">testing for conflicts<\/a> to see if a plugin or theme is causing the option to disappear.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Compressed Event Columns in the Event Admin List We frequently receive inquiries from customers regarding events displaying strangely in the backend, under the Events section. Text appears vertically, making it challenging to read and access information and links in the table. This happens when plugins add additional columns to our default view. Because WordPress tries&#8230;<\/p>\n","protected":false},"author":46,"featured_media":1955565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[130,93],"tags":[],"stellar-product-taxonomy":[161],"class_list":["post-1959610","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advanced-post-manager","category-errors","stellar-product-taxonomy-the-events-calendar"],"acf":[],"taxonomy_info":{"category":[{"value":130,"label":"Managing Events"},{"value":93,"label":"Troubleshooting"}],"stellar-product-taxonomy":[{"value":161,"label":"The Events Calendar"}]},"featured_image_src_large":["https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/02\/social-share-1024x538.png",1024,538,true],"author_info":{"display_name":"Iris Irvin","author_link":"https:\/\/theeventscalendar.com\/knowledgebase\/author\/iris\/"},"comment_info":0,"category_info":[{"term_id":130,"name":"Managing Events","slug":"advanced-post-manager","term_group":0,"term_taxonomy_id":130,"taxonomy":"category","description":"","parent":61,"count":20,"filter":"raw","term_order":"0","cat_ID":130,"category_count":20,"category_description":"","cat_name":"Managing Events","category_nicename":"advanced-post-manager","category_parent":61},{"term_id":93,"name":"Troubleshooting","slug":"errors","term_group":0,"term_taxonomy_id":93,"taxonomy":"category","description":"","parent":0,"count":50,"filter":"raw","term_order":"0","cat_ID":93,"category_count":50,"category_description":"","cat_name":"Troubleshooting","category_nicename":"errors","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1959610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1959610"}],"version-history":[{"count":16,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1959610\/revisions"}],"predecessor-version":[{"id":1969943,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1959610\/revisions\/1969943"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media\/1955565"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1959610"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1959610"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1959610"},{"taxonomy":"stellar-product-taxonomy","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/stellar-product-taxonomy?post=1959610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}