{"id":1952587,"date":"2022-05-03T03:57:59","date_gmt":"2022-05-03T07:57:59","guid":{"rendered":"https:\/\/theeventscalendar.com\/knowledgebase\/?post_type=tribe-knowledgebase&#038;p=1952587"},"modified":"2026-04-02T16:50:13","modified_gmt":"2026-04-02T20:50:13","slug":"adding-and-invoicing-attendees-in-woocommerce","status":"publish","type":"post","link":"https:\/\/theeventscalendar.com\/knowledgebase\/adding-and-invoicing-attendees-in-woocommerce\/","title":{"rendered":"Adding and Invoicing Event Attendees in WooCommerce"},"content":{"rendered":"\n<p>When processing ticket orders through WooCommerce, there may be times you need to manually add an attendee to an event. <\/p>\n\n\n\n<p>You can follow the steps outlined in <a href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/adding-and-editing-attendees-for-an-event\/\" target=\"_blank\" rel=\"noreferrer noopener\">Adding and Editing Attendees<\/a> for an event, but this method doesn&#8217;t allow attendees to pay for their ticket(s) online. <\/p>\n\n\n\n<p>So how can you manually add an attendee to an event and allow them to conveniently pay online through WooCommerce? We&#8217;ll show you how!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-create-a-user-account-for-the-attendee\">Create a user account for the attendee<\/h2>\n\n\n\n<p>If the attendee does not yet have a user account on the website, the first step is to create one. To create a user account:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to <strong>Users \u2192 Add New<\/strong><\/li><li>Complete the required fields<\/li><li>Set the new user&#8217;s <strong>Role<\/strong> to <strong>Customer<\/strong><\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/Add-New-User-\u2014-WordPress.png\" alt=\"Add New User\" class=\"wp-image-1952595\" width=\"575\" height=\"600\"\/><\/figure>\n\n\n\n<p class=\"has-background\" style=\"background-color:var(--global-palette8)\">\ud83d\udc4b For additional information on this step, see <a href=\"https:\/\/wordpress.org\/support\/article\/users-add-new-screen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Users Add New Screen<\/a> on WordPress.org<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-add-the-new-order-in-woocommerce\">Add the New Order in WooCommerce<\/h2>\n\n\n\n<p>Next, you&#8217;ll add the new Order in WooCommerce:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to <strong>WooCommerce \u2192 Orders \u2192 Add New<\/strong><\/li><li>Ensure the <strong>Status<\/strong> is <strong>Pending payment<\/strong><\/li><li>Select the user&#8217;s account under <strong>Customer<\/strong> <em>(Billing and Shipping information is optional)<\/em><\/li><li>From <strong>Add item(s)<\/strong>, search for and select the ticket by name or SKU<\/li><li>Save the new order with the <strong>Create<\/strong> button<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/Add-New-WooCommerce-Order.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/Add-New-WooCommerce-Order.png\" alt=\"Add a New WooCommerce Order\" class=\"wp-image-1952611\"\/><\/a><figcaption>Add a New WooCommerce Order<\/figcaption><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-ticket-tips\">Ticket Tips<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>When processing orders with WooCommerce, tickets created in Event Tickets Plus are automatically created as WooCommerce Products \u2014 there&#8217;s no need to manually create a WooCommerce Product!<\/li><li>No tickets yet? Follow these steps to <a href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/making-tickets\/\" target=\"_blank\" rel=\"noreferrer noopener\">create a new ticket<\/a><\/li><li>Unsure of an existing ticket&#8217;s name or SKU? You can locate it under <strong>Advanced Options \u2192 Ticket SKU<\/strong> of the ticket creation screen of the event, page, or post that contains the ticket<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-woocommerce-order-actions\">WooCommerce Order actions<\/h2>\n\n\n\n<p>The <strong>Order actions<\/strong> menu in the new WooCommerce order is where you can regenerate the attendee for the event, resend the tickets email, and send the email invoice and order details to the customer for online payment.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/WooCommerce-Order-actions-button.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/WooCommerce-Order-actions-button.png\" alt=\"\" class=\"wp-image-1952669\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/WooCommerce-Order-actions.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/WooCommerce-Order-actions.png\" alt=\"\" class=\"wp-image-1952662\"\/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>Select <strong>Regenerate attendees<\/strong> and click the <strong>Update<\/strong> button to sync the attendee to the Event. You will now see this attendee&#8217;s information within the Attendees screen.<\/p>\n\n\n\n<p>Select <strong>Resend tickets email<\/strong> and click the <strong>Update<\/strong> button to trigger the ticket email from Event Tickets Plus.<\/p>\n\n\n\n<p>Select <strong>Email invoice \/ order details to customer<\/strong> and click the <strong>Update<\/strong> button. This will email the WooCommerce Order invoice to the customer, which contains a link to <strong>Pay for this order <\/strong>online through WooCommerce.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/WooCommerce-Pay-for-this-order.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/WooCommerce-Pay-for-this-order.png\" alt=\"WooCommerce Invoice\" class=\"wp-image-1952664\"\/><\/a><figcaption>Manually added event attendees can pay via the link included in the WooCommerce invoice email<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/WooCommerce-Customer-payment-page.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2022\/04\/WooCommerce-Customer-payment-page.png\" alt=\"Order details with WooCommerce\" class=\"wp-image-1952678\"\/><\/a><figcaption>A link to the Customer payment page is also included on the WooCommerce Edit order screen, in case you prefer to include this link in your own outgoing email to the attendee<\/figcaption><\/figure>\n\n\n\n<p>Your attendee is now registered for the event and can complete their ticket payment online, simplifying the process for both parties!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When processing ticket orders through WooCommerce, there may be times you need to manually add an attendee to an event. You can follow the steps outlined in Adding and Editing Attendees for an event, but this method doesn&#8217;t allow attendees to pay for their ticket(s) online. So how can you manually add an attendee to&#8230;<\/p>\n","protected":false},"author":3,"featured_media":1955565,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[88],"tags":[106],"stellar-product-taxonomy":[156],"class_list":["post-1952587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tickets","tag-woocommerce","stellar-product-taxonomy-event-tickets-plus"],"acf":[],"taxonomy_info":{"category":[{"value":88,"label":"Ticketing"}],"post_tag":[{"value":106,"label":"WooCommerce"}],"stellar-product-taxonomy":[{"value":156,"label":"Event Tickets Plus"}]},"featured_image_src_large":["https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/02\/social-share-1024x538.png",1024,538,true],"author_info":{"display_name":"Jaime Marchwinski","author_link":"https:\/\/theeventscalendar.com\/knowledgebase\/author\/jaimetri-be\/"},"comment_info":0,"category_info":[{"term_id":88,"name":"Ticketing","slug":"tickets","term_group":0,"term_taxonomy_id":88,"taxonomy":"category","description":"","parent":61,"count":49,"filter":"raw","term_order":"0","cat_ID":88,"category_count":49,"category_description":"","cat_name":"Ticketing","category_nicename":"tickets","category_parent":61}],"tag_info":[{"term_id":106,"name":"WooCommerce","slug":"woocommerce","term_group":0,"term_taxonomy_id":106,"taxonomy":"post_tag","description":"","parent":26,"count":10,"filter":"raw","term_order":"0"}],"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1952587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1952587"}],"version-history":[{"count":2,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1952587\/revisions"}],"predecessor-version":[{"id":1968386,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1952587\/revisions\/1968386"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media\/1955565"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1952587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1952587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1952587"},{"taxonomy":"stellar-product-taxonomy","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/stellar-product-taxonomy?post=1952587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}