{"id":1896715,"date":"2019-10-18T13:19:57","date_gmt":"2019-10-18T17:19:57","guid":{"rendered":"https:\/\/theeventscalendar.com\/knowledgebase\/free-support-resources\/"},"modified":"2026-04-21T11:42:04","modified_gmt":"2026-04-21T15:42:04","slug":"free-support-resources","status":"publish","type":"post","link":"https:\/\/theeventscalendar.com\/knowledgebase\/free-support-resources\/","title":{"rendered":"Free Support Resources"},"content":{"rendered":"<p>We strive to provide our users with the best experience possible. As such, we\u2019ve made several resources available to help you out.<\/p>\n<h3 id=\"tutorials\">Tutorials<\/h3>\n<p>Whether you\u2019re looking for information on how to use a specific feature or details on customizing our plugins, our <a href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/\">Knowledgebase<\/a> is packed with tutorials to walk you through the process step-by-step.<\/p>\n<p>Popular knowledgebase articles include:<\/p>\n<ul>\n<li><a href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/important-settings-for-the-events-calendar-events-calendar-pro\/\">Important Calendar Settings<\/a><\/li>\n<li><a href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/themers-guide\/\">Themer\u2019s Guide<\/a><\/li>\n<li><a href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/testing-for-conflicts\/\">How to test for conflicts<\/a><\/li>\n<\/ul>\n<h3 id=\"free\">Free Extensions<\/h3>\n<p>Our extensions are small, lightweight WordPress plugins that add new capabilities to our <a href=\"https:\/\/theeventscalendar.com\/products\">core plugins<\/a>. Customer favorites include:<\/p>\n<h3 id=\"release\">Release Notes<\/h3>\n<p>For every release we ship, we provide a detailed changelog in the readme file within the plugin, as well as in the <a href=\"https:\/\/theeventscalendar.com\/category\/products\/release-notes\/\">release notes section of our blog<\/a>. From these, you\u2019ll be able to see which fixes, tweaks, enhancements, and new features we\u2019ve recently rolled out for our plugins.<\/p>\n<h3 id=\"forums\">Free Support Forums<\/h3>\n<p>If you are looking for free support for The Events Calendar, Event Tickets or another free plugin, you can head over to the relevant WordPress.org forum and post your question there. Those forums are not monitored daily and are primarily a place for community members to help one another &#8230; but we do check in and try to assist whenever possible:<\/p>\n<ul>\n<li><a href=\"https:\/\/wordpress.org\/support\/plugin\/the-events-calendar\">The Events Calendar forum for free users<\/a><\/li>\n<li><a href=\"https:\/\/wordpress.org\/support\/plugin\/event-tickets\">Event Tickets forum for free users<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>We strive to provide our users with the best experience possible. As such, we\u2019ve made several resources available to help you out. Tutorials Whether you\u2019re looking for information on how to use a specific feature or details on customizing our plugins, our Knowledgebase is packed with tutorials to walk you through the process step-by-step. Popular&#8230;<\/p>\n","protected":false},"author":84,"featured_media":1955565,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[40],"tags":[341],"stellar-product-taxonomy":[],"class_list":["post-1896715","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-support-resources","tag-general"],"acf":[],"taxonomy_info":{"category":[{"value":40,"label":"Get Help"}],"post_tag":[{"value":341,"label":"general"}]},"featured_image_src_large":["https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/02\/social-share-1024x538.png",1024,538,true],"author_info":{"display_name":"The Events Calendar Team","author_link":"https:\/\/theeventscalendar.com\/knowledgebase\/author\/the_events_calendar_team\/"},"comment_info":0,"category_info":[{"term_id":40,"name":"Get Help","slug":"support-resources","term_group":0,"term_taxonomy_id":40,"taxonomy":"category","description":"","parent":0,"count":17,"filter":"raw","term_order":"0","cat_ID":40,"category_count":17,"category_description":"","cat_name":"Get Help","category_nicename":"support-resources","category_parent":0}],"tag_info":[{"term_id":341,"name":"general","slug":"general","term_group":0,"term_taxonomy_id":341,"taxonomy":"post_tag","description":"","parent":0,"count":79,"filter":"raw","term_order":"0"}],"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1896715"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896715\/revisions"}],"predecessor-version":[{"id":1956110,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896715\/revisions\/1956110"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media\/1955565"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1896715"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1896715"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1896715"},{"taxonomy":"stellar-product-taxonomy","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/stellar-product-taxonomy?post=1896715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}