{"id":1896631,"date":"2019-10-18T13:19:41","date_gmt":"2019-10-18T17:19:41","guid":{"rendered":"https:\/\/theeventscalendar.com\/knowledgebase\/why-am-i-being-told-my-license-key-is-out-of-installs\/"},"modified":"2026-04-21T11:41:49","modified_gmt":"2026-04-21T15:41:49","slug":"why-am-i-being-told-my-license-key-is-out-of-installs","status":"publish","type":"post","link":"https:\/\/theeventscalendar.com\/knowledgebase\/why-am-i-being-told-my-license-key-is-out-of-installs\/","title":{"rendered":"Why Am I Being Told My License Key is Out of Installs?"},"content":{"rendered":"\n<p>Upon entering a license key into its corresponding license key field in your WordPress site&#8217;s settings, you may be met with a notice that says you&#8217;re out of installs. The notice usually looks like this:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2016\/10\/out-of-installs_480-1.png\"><img decoding=\"async\" src=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2016\/10\/out-of-installs_480-1.png\" alt=\"out-of-installs_480\"\/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"why\">Why it happens<\/h3>\n\n\n\n<p>This notice usually only arises when the following two things are true:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>You have purchased a subscription type that supports a limited number of license key activations.<\/li><li>You have already entered this license key on the maximum number of allowed sites.<\/li><\/ol>\n\n\n\n<p>\u261d\ufe0f When these conditions are met, you will get the &#8220;out of installs&#8221; notice on your Licenses page. This means that you have reached your subscription&#8217;s limit for license activations, and your license key cannot be installed on any additional sites.<\/p>\n\n\n\n<p>For example, a Personal subscription for Events Calendar PRO will only allow activation on one site. If you try to add the Personal license key to a second or third site, you will get the &#8220;out of installs&#8221; notice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how\">How to fix It<\/h3>\n\n\n\n<p>There are two main ways to resolve this error message.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"upgrade\">Option 1: Upgrade the subscription<\/h4>\n\n\n\n<p>First, you can upgrade your subscription to a higher tier that allows for more sites to use it. You can do this any time by heading to <a rel=\"noreferrer noopener\" href=\"https:\/\/theeventscalendar.com\/my-account\/subscriptions\/\" target=\"_blank\">your account&#8217;s Manage Subscriptions page<\/a>, clicking on the subscription you want to upgrade, then selecting the &#8220;Upgrade&#8221; options in the subscription menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/images.theeventscalendar.com\/kb\/uploads\/2016\/10\/Screen-Shot-2016-10-26-at-7.04.55-PM.png\"><img decoding=\"async\" src=\"\/knowledgebase\/wp-content\/uploads\/2019\/10\/Screen-Shot-2020-10-15-at-5.27.19-PM-1024x729.png\" alt=\"\" class=\"wp-image-1948286\"\/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"disconnect\">Option 2: Disconnect the license key from other sites<\/h4>\n\n\n\n<p>An alternative to upgrading your license key is to remove support and updates from one of your sites to &#8220;make room&#8221; for another site. Please see <a rel=\"noreferrer noopener\" href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/moving-your-license-key\/\" target=\"_blank\">this tutorial<\/a> for step-by-step details for transferring licenses between sites.<\/p>\n\n\n\n<p style=\"background-color:var(--global-palette8);color:#141827\" class=\"has-text-color has-background\">\ud83d\udc4b An active license key is required to get support on a website and enable automatic plugin updates.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"dev-sites\">Using licenses with development sites<\/h3>\n\n\n\n<p>Many developers will have a version of their site that they use to test changes before rolling them out to the &#8220;live&#8221; site. Not only is that a safe way to work, but it&#8217;s recommended by WordPress every time a new version is available.<\/p>\n\n\n\n<p>It&#8217;s absolutely OK to use the same license on a development (or &#8220;staging&#8221;) site and your live site. In fact, we automatically exclude certain domain extensions when counting the number of sites registered to a license key. Please see <a href=\"https:\/\/theeventscalendar.com\/knowledgebase\/k\/using-one-license-for-live-and-dev-sites\/\">this tutorial<\/a> for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Upon entering a license key into its corresponding license key field in your WordPress site&#8217;s settings, you may be met with a notice that says you&#8217;re out of installs. The notice usually looks like this: Why it happens This notice usually only arises when the following two things are true: You have purchased a subscription&#8230;<\/p>\n","protected":false},"author":3,"featured_media":1955565,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[38,127],"tags":[341],"stellar-product-taxonomy":[],"class_list":["post-1896631","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-faq","category-install-licenses","tag-general"],"acf":[],"taxonomy_info":{"category":[{"value":38,"label":"FAQ"},{"value":127,"label":"Installation &amp; License Keys"}],"post_tag":[{"value":341,"label":"general"}]},"featured_image_src_large":["https:\/\/images.theeventscalendar.com\/kb\/uploads\/2023\/02\/social-share-1024x538.png",1024,538,true],"author_info":{"display_name":"Jaime Marchwinski","author_link":"https:\/\/theeventscalendar.com\/knowledgebase\/author\/jaimetri-be\/"},"comment_info":0,"category_info":[{"term_id":38,"name":"FAQ","slug":"faq","term_group":0,"term_taxonomy_id":38,"taxonomy":"category","description":"","parent":0,"count":13,"filter":"raw","term_order":"0","cat_ID":38,"category_count":13,"category_description":"","cat_name":"FAQ","category_nicename":"faq","category_parent":0},{"term_id":127,"name":"Installation &amp; License Keys","slug":"install-licenses","term_group":0,"term_taxonomy_id":127,"taxonomy":"category","description":"","parent":63,"count":11,"filter":"raw","term_order":"0","cat_ID":127,"category_count":11,"category_description":"","cat_name":"Installation &amp; License Keys","category_nicename":"install-licenses","category_parent":63}],"tag_info":[{"term_id":341,"name":"general","slug":"general","term_group":0,"term_taxonomy_id":341,"taxonomy":"post_tag","description":"","parent":0,"count":76,"filter":"raw","term_order":"0"}],"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1896631"}],"version-history":[{"count":2,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896631\/revisions"}],"predecessor-version":[{"id":1969626,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/posts\/1896631\/revisions\/1969626"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media\/1955565"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1896631"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1896631"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1896631"},{"taxonomy":"stellar-product-taxonomy","embeddable":true,"href":"https:\/\/theeventscalendar.com\/knowledgebase\/wp-json\/wp\/v2\/stellar-product-taxonomy?post=1896631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}