1.0Knowledgebasehttps://theeventscalendar.com/knowledgebaseJaime Marchwinskihttps://theeventscalendar.com/knowledgebase/author/jaimetri-be/rich600338<blockquote class="wp-embedded-content" data-secret="By3AYyBGy4"><a href="https://theeventscalendar.com/knowledgebase/troubleshoot-promoter/">Troubleshooting Promoter</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://theeventscalendar.com/knowledgebase/troubleshoot-promoter/embed/#?secret=By3AYyBGy4" width="600" height="338" title="“Troubleshooting Promoter” — Knowledgebase" data-secret="By3AYyBGy4" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); </script> https://images.theeventscalendar.com/kb/uploads/2023/02/social-share.png1200630Connection Issues Promoter needs to be properly and securely connected to your WordPress site at all times in order to work correctly. On your end, that means making sure you are meeting all the requirements from our setup guide, including making sure that both the The Events Calendar and Event Tickets plugins are updated and...