Using Tribe Commerce with Tickets Commerce

For our current Event Tickets users, you may have active tickets with Tribe Commerce enabled. You have a few options regarding the use of Tribe Commerce and Tickets Commerce. We’ll walk you through some of these scenarios and the choices that you can make in each one.

Continue using Tribe Commerce

If you already have Tribe Commerce set up on your site, that will not be deactivated automatically. If you’d like, you can continue using Tribe Commerce in exactly the same way. Additionally, for all tickets that are already using Tribe Commerce, that will remain the same as well.

Transitioning to Tickets Commerce

If you prefer to transition to Tickets Commerce, you can turn Tribe Commerce off by unchecking the Enable Tribe Commerce option under Tickets > Settings > General.

From there, you can turn Tickets Commerce on under Tickets > Settings > Payments.

For more information on setting up Tickets Commerce, check out this Knowledgebase article.

Using Both Tribe Commerce and Tickets Commerce

If you’re not ready to make the switch over to Tickets Commerce completely, or if you have active tickets using Tribe Commerce, you’ll see both of those options available when creating new tickets.

Simply select which option you’d like to use in the ticket block when creating a new ticket.