With Event Tickets, you’re able to sell tickets using our built-in e-commerce option, Tribe Commerce, which works exclusively with PayPal.
Event Tickets Plus extends Event Tickets by adding options to create and sell tickets using WooCommerce and Easy Digital Downloads.
Let’s break that out so we can see how that lines up:
|Plugin||E-commerce Platforms||Available payment gateways|
|Event Tickets||Tribe Commerce||PayPal|
|Event Tickets Plus (with Event Tickets)||WooCommerce|
Easy Digital Downloads
Additional options are available for WooCommerce and Easy Digital Downloads via paid extensions.
👋 Not sure which e-commerce plugin is right for you? Here’s an article to help you decide.
Tribe Commerce setup
First off, make sure you have Event Tickets installed and active. Tribe Commerce is exclusive to Event Tickets, so the plugin is definitely required to get started.
Once the plugin is installed and activated, Tribe Commerce needs to be enabled. Head over to the plugin settings, located at Events → Settings → Tickets. Scroll down to the “Tribe Commerce” section. This is where your PayPal account can be connected to the plugin to start accepting payments for ticket purchases.
Check out this article for step-by-step instructions for configuring PayPal to work with Event Tickets, including steps for creating your first tickets.
Once again, Event Tickets is a requirement here because it provides the baseline functionality for creating tickets. You’ll also need to install and activate Event Tickets Plus to integrate tickets with WooCommerce and its payment gateway options.
Once Event Tickets, Event Tickets Plus and WooCommerce are enabled, it almost works straight out of the box. However, there are a few things to verify before selling tickets:
- Make sure that you have configured at least one payment option in the WooCommerce settings (WooCommerce → Settings → Payments). The WooCommerce site has complete instructions for configuring each of the payment options it provides.
- Make sure the WooCommerce pages (e.g. Shop, Cart, Checkout, My Account) have been created because they provide the ability for users to shop and purchase tickets on your site. If they are created, you will see them on the Pages screen of your WordPress admin. But you can also visit the WooCommerce settings to verify they are there (WooCommerce → Settings → Advanced).
- Review the settings for attendee records and ticket emails (Events → Settings → Tickets, scroll to the WooCommerce Support section). An explanation of the settings is available in this article.
- Check your product inventory settings in WooCommerce (WooCommerce → Settings → Products → Inventory). This opens up the ability to enable stock management which means you can set limits on how many tickets can be sold, including by type.
- Add descriptive text to ticket prices in the WooCommerce tax settings (WooCommerce → Settings → Tax, under Price display suffix). This is a nice way to display tax information and fee handling.
After verifying that all your settings are correct, you can start creating tickets!
Easy Digital Downloads setup
Easy Digital Downloads requires both Event Tickets and Event Tickets Plus, just like WooCommerce. Once both are installed and activated, here’s what you want to do:
- Go to Downloads → Settings → Payment Gateways and make sure that you have configured at least one payment option. Note that when testing Easy Digital Downloads on your site, you can enable the “Test Mode” option so transactions are not processed.
- Go to Downloads → Settings → General and make sure the default Easy Digital Download pages (e.g. Checkout, Success, Failed Transaction, Purchase History, and Login Redirect) have been created so customers can shop and checkout.
After you have verified that all your settings are correct, you can start creating tickets!
Our Extensions Library has plenty of free goodies to get the most from your e-commerce setup and customize the functionality of your shop. Extensions are small, lightweight WordPress plugins that extend our plugin and premium add-ons with additional features.
- Add Event and Attendee Information to WooCommerce Order Details. Display the information users enter in the attendee meta fields on the WooCommerce order screen. So, when customers are viewing order details, they can review the information they entered when adding a ticket to their cart, as well as the event name, time, and venue details.
- Event Tickets Attendee CSV Importer. Add attendees to specific events by importing them with a CSV file from the Events → Import screen in the WordPress admin. This is supported by Tribe Commerce, WooCommerce and Easy digital Downloads.
- Organizer Notification Email. Send an email to event organizers when a user registers for an event. This is supported by Tribe Commerce, WooCommerce and Easy digital Downloads.
- PDF Ticket. Include a PDF version of the ticket when it is emailed to the attendee. This is supported by Tribe Commerce, WooCommerce and Easy digital Downloads.
- Event Tickets Plus Extension: Show/Hide Duplicates in Attendees Table. Identify duplicate attendees registered for an event using a button. This is supported by Tribe Commerce, WooCommerce and Easy digital Downloads.
We hope you find them useful, but please note that they are optional extras that we do not support to the same degree as our other products.