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Our Personal subscriptions are great when you are using a plugin on one site. But what if you want to use one of our paid plugins on multiple sites? We’ve got you covered! You can upgrade your subscription for use on multiple sites, right from the comfort of your TheEventsCalendar.com account. Subscription Levels We have…

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If you’ve got an expired license or subscription, you’ll need to renew it so that you can continue getting automatic updates, downloads, and premium support access. By default, all product subscriptions are set to renew each year on your original date of purchase. We’ll send you an email when your subscription is about to renew…

knowledgebase

If my subscription expires, will my calendar stop working? If your plugin subscription expires, you will not lose any data or events that were previously entered. However, you will not be able to download new updates, which means you won’t get new features or bug fixes. You also won’t be able to post to our…

knowledgebase

Say that you’ve hired a developer to work on your website, and you’re wondering about who should buy the subscription. Should you buy it, or should the developer? You should. It is always best for you, the site owner, to have access to your account here on theeventscalendar.com. That’s how you access downloads, license keys, subscription…

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New Purchase Discounts We offer bundle discounts for select product sets. Check out our bundles page to learn more about sweet sweet discounts on new purchases. Importer Bundle Community Manager Bundle Ultimate Bundle Renewal Discounts As a thank you for customers, we provide discounts for auto-renewal purchases that include three or more licenses of qualifying…

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The Events Calendar employs lots of great features to help engage visitors with your events and content while they’re on your site: powerful keyword searches, category-based filtering, multiple calendar views, and so on. Subscriptions let you take that engagement a step further, allowing you to deliver the latest new and updated events to your users…

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Our WordPress Meetup Organizer Program grants free Personal subscriptions of Event Aggregator to approved Meetup.com group organizers. These subscriptions can be used for sharing upcoming community events beyond the Meetup platform on a separate WordPress site, provided a group maintains such a site for their members. Meetup.com currently hosts over 1,000 WordPress meetup groups with…

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If you’ve dabbled with WordPress blogging in the past or have ever subscribed to regular updates from a news site, forum, or shopping portal, you may already be familiar with RSS feeds and how they work. In short, the RSS format provides subscription functionality for sites that see frequent updates, allowing users to receive content…

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For proper plugin functionality, it’s important to run compatible versions of The Events Calendar alongside any of our other add-ons. The best way to ensure compatibility between our plugins is to always use the latest available plugin releases for your version of WordPress. If you are running disparate versions, you’ll see a message in your…

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If you purchase something from us that does not fit your project as you expected, we will be happy to refund the full amount within 30 days of payment, whether an initial purchase or a renewal payment. We only offer premium support to current customers so we encourage you to seek support for any issues…

knowledgebase

All of our products are sold as yearly subscriptions. As long as your subscription remains active, you will have access to plugin downloads, new feature releases, security updates, bug fixes, and premium support. You can think of your product subscription as being similar to a magazine subscription. By default, your subscription will renew automatically each…

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Our Nonprofit Partnership Program grants free and/or discounted subscriptions for Events Calendar Pro or Event Tickets Plus to approved organizations. These subscriptions give access to automatic updates when new versions of the plugin are released. However, the subscriptions do not grant access to premium support services, including help desk support, support via email, etc. If you need access to our premium help…

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When purchasing a subscription for one or more of our plugins, your licensing should be included with your plugin download(s) and activated automatically upon installation. (For more information on downloading and installing our premium plugins, check out our New User Primers.) However, there may be times when you need to input or update a license key…

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You will be automatically alerted any time there is an updated version available for The Events Calendar or any of our other add-ons. These updates will be listed in your WordPress admin screen under Dashboard > Updates when they are ready for you. To install any available updates, simply check the box next to each…